I started with West Michigan Periodontics when I was 19 years old. After working with two previous…read moreperiodontists at this office, Dr. Brian Cilla took charge. Dr. Cilla has provided superb care for my periodontal condition. That excellence translates to upbeat and cheerful conversation during visits, insightful and perceptive care, and even help with finding a local trustworthy periodontist when I moved 2000 miles from Grand Rapids for a few years. The office staff are professional, competent and very helpful too. As someone who has "enjoyed" periodontal care for over 40 years, I highly recommend West Michigan Periodontics and Dr. Brian Cilla. Another life move has taken me away from Grand Rapids, so this review is to give a hearty "thank you" to Dr. Cilla and his staff for years and years of great service.

From the owner: Specializing in: - Dentists…read more- Periodontists

Went there because they had a $79 special…read more The staff was super friendly and very professional. I am happy to say they will be dry regular dentist for now on.

Dr. Wood and her office make you feel like you're not just a customer, but someone they care about…read moreand want the best for, whether it's making sure you're not in pain, helping out with a realistic payment plan, or giving you three painkilling injections in the hopes that it would give you relief for 12 hours or so. Dr. Wood is patient and caring and interested in a way too few doctors are these days and I couldn't recommend her highly enough.

Highly uncommunicative in their pricing. The receptionist (will edit when I find her name in my…read morenotes) agreed to a price for an x-ray and cleaning, and when I came in, they doubled the cost. They were very un-negotiable in accommodating even after the office called to ask if I could come in an hour earlier than my appointment time the day-of, because their hygenist "had an emergency." I would highly recommend you look into Infinity Dental in Spring Lake. Beautiful office, accomodating front desk staff, and very friendly hygenists and doctors.

I could not love this dental office more. The staff treat you more like family than like customers…read more They are so friendly, communicative, and caring! They are excellent with kids- mine beg to go to the dentist now- and they do the best restorative care I've ever experienced.

We had initiated implant care with another provider's office but elected to change provider office…read moremid-stream for two primary reasons: 1. Distance from home 2. Environment of care As a retired 40 year healthcare employee (clinical-administrative-consulting) the environment of care is critical to patient care and health outcomes. Living and executing on organizational values is an imperative. Practices and processes which place the patient at the center and focus on teamwork and accountability are paramount. What Dr. Eisin's office does best--is place the patient at the center of care, includes the patient and family in care planning and practices the values of a highly functioning team. Dr. Eisin and staff are an accountable health care team which engenders accountability in their patients and family. They embody the very best and most critical components of a "well oiled", sophisticated healthcare team. Their "secret sauce"? Marry high quality, clinical and technical skills, technology and patient centered care values to deliver optimal outcomes. This is what excellence in healthcare delivery should look like and feel like!

I cannot speak highly enough about the care I received from Dr. Eisin and her team. This office…read moretruly provides the highest quality professional care. I left there wishing I could receive this kind of care from all medical professionals as it is unfortunate that not all medical professionals prioritize bedside manner, compassion and gentleness. Dr. Eisin explained everything throughout the process, made me feel very comfortable as I was nervous for my procedure and her hygienists exhibited the same kind of kindness and compassion! And the cozy blanket during the procedure helped a ton! Dental procedures can make you feel very vulnerable- Dr. Eisin and her team explains everything so thoroughly and make sure you are comfortable each step of the way- what more could you ask for!? Thanks Dr. Eisin!!!

Dr. Lueder and his staff are excellent at what they do. Kind. Gentle. Professional. And very well…read moreeducated on current developments in periodontics. I couldn't recommend him any more highly. It was a joy to go to his office.

Did well with plumbing work . Guys in sharp uniforms . They are welcome back! Kevin explained well…read moreto understand.

Dr. Leonard took such wonderful care with me as a young girl. Can not recommend him more. I'd be…read moreseeing him still if I were still in the area.

Very professional and honest. Traditional diagnostic tools and the reasonable price reflects that…read more Dr. Leonard is very reserved and objective; he will treat what needs treated, not fill every pit and groove for profit.The hygeniest is experienced and thorough; she's not just a "polisher". The front desk is run by an efficient receptionist. There was no preaching or shaming, just care. The office is set up to ensure patient privacy. I highly recommend this office, particularly if you've been ripped off by a chain dentistry or a "bargain" dentist.

Dr. Leja is simply brilliant. A mechanical engineer before becoming a dentist! He is amazing in…read morehis diagnosis and treatment as well. The staff is friendly, but the Hygenists are also incredible!!!!! Extremely skilled yet friendly and caring. Find a reason to come here. You will thank yourself. Joe Bird

Convenient location. He's knowledgeable and friendly, as is the DENTAL not office staff. The…read moreoffice staff and Dr Cilla failed to disclose the biopsy procedure I needed would NOT BE COVERED BY DELTA DENTAL as it is a medical and not a dental procedure. Lesson learned after much hassle and time invested, do your insurance company homework or you could be out hundreds of dollars. I was instructed multiple times by Cilla's office staff that full payment was expected on the day of the biopsy and it was up to me to submit the claim to my insurance provider. They said they couldn't tell me how that was done. They also said they couldn't tell me what would be covered. I contacted my insurance agent. She said this is atypical procedure by a clinic. With the procedure code she learned my payment would NOT NOT BE COVERED Delta Dental although they are in DD network. The claim would have been applied to a $1500 specialist deductible with my Priority Health MEDICAL insurance. Using a medical doctor, an oral surgeon, I now will only have a $45 copay with my Priority Health medical insurance plan instead of paying hundreds of dollars. PH provided me with a list of in network oral surgeons. In addition to failing to disclose DD would not cover the procedure, Cilla's office staff was difficult and rude to me, my agent, and to the oral surgeon's staff when they asked for a referral. I was told by both oral surgeon and Melissa at Dr. Cilla's office that he refused to make the referral. Cilla's staff knew I cancelled my appt to save hundreds of dollars. They hassled me about getting copies of my file and said the oral surgeon's office had all they needed. Yet, Melissa at Cilla's office also told me Cilla had refused to make a referral. How can the oral surgeon have all they need and yet Cilla is refusing to make a referral? They also incorrectly charted that I told the oral surgeon Cilla referred me. I told the oral surgeon PH had them on their list of paneled providers. They were very aware that Cilla did NOT refer me and that my insurance agent had been the one who informed me of the need for an oral surgeon to have the cost covered. Sadly, prior to learning all this I had planned on continuing with Cilla had I required further treatment.

From the owner: Specializing in: - Periodontists…read more- Dentists

Dr. Egger is the best I have ever had work on me. Very mindful of how you're doing as he works on…read moreyour teeth. Best shot giver ever, I'm deathly afraid of needles, and he makes sure it is a good experience. Everyone in the office is very nice to deal with. He is truly a great person.

Even though this place is quaint, the kindness of the staff is anything but that. I was scared to…read morego to the dentist. In the past my dentists were mean and painful. I didn't know you had a choice. My dental hygienist Sheila was so sweet to make sure I wasn't in pain and even had me laughing by the time I was walking out. No need for the laughing gas here! Dr. Egger made sure to do a quick job and answer all my questions. It was refreshing not to feel like they were rushing me or insulting me. I highly recommend this place for everyone!

Previously I stated many concerns regarding the anesthesia services Innovative services. They met…read moremy needs and Celeste was very helpful addressing the financial concerns. She was very understanding and professional. So much appreciated.