Thorough and detailed care. Compassionate staff. Procedures have not been painful and quality work.read more

Come here if If you'd like to be turned away on the day of…read moreyour cleaning appointment and told there's "no time" to actually clean your teeth this is the place for you. This is not the first time this has happened (and after reading other reviews, it seems to be a pattern). Despite knowing they are short staffed, they continue scheduling appointments, performing exams, and then informing patients they'll need to reschedule for the actual cleaning. I arrived 13 minutes early to my appointment. They completed the exam and had me laying there for the entire session, only to say, "You need to come back for a cleaning there's NO TIME today." As if my time and effort meant absolutely nothing. In August, I went in for what I thought was a deep cleaning and later had to return for an emergency appointment because a piece of debris was left under my tooth, another rushed half job cleaning appointment. I was in terrible pain. I never spoke up about it at the time, but after this repeated pattern, I finally decided to voice my concerns. What was even more disappointing was management's response. When I calmly expressed my concerns, I was met twice with, "What do you want from me?" There was no empathy, no accountability, and no sincere apology. Only after repeatedly addressing the issue did I finally receive a reluctant "I'm sorry." I've been a patient here for a couple of years, but I will no longer tolerate this level of disregard. If you don't have adequate staffing to complete appointments properly and safely, communicate that ahead of time and cancel accordingly. Patients deserve transparency, thorough care, and basic respect. That simple‼

Excellent Doctor and Staff! Dr Lennon is precise and accurate. The technician was informative and…read morefriendly. Excellent experience.

Dr. Masterson, I am still questioning the infection as the antibiotics did not help...merely made…read moremy appetite go away. Also, without a lab test to include a culture and sensitivity, the infection mentioned is only a hypothesis. Yes I did come in early, however, after the injection caused undo pain I chose to leave the office and not subject myself to a repeat disappointment. In fact, I am still having complications chewing and unexplained jaw pain !

Only accept delta insurance and won't tell you until the end of your appointment or unless you stop…read morethem and ask how much cost is and what insurance covers, they're only after money no matter how much it costs you .

From the owner: Contact us for more informationread more

Dishonest billing. The way they handle estimates and payments is unethical. They tried to have me…read moresign the pad and pay $110 when I was in the chair! I said no, and she said it was a mistake and let it go (?!?) DON'T SIGN anything without reading it very carefully. They ask you to sign a pad at the front desk. I wish I had taken a picture of the pad, scrolled down to the end, and opened & recorded everything. They attached that scribble pad signature to my agreement to charges for a later appointment (no explanation, just sign the pad on the way in). The initial visit is like visiting a bad car dealer. They take you to the business office and try to upsell you (when you're vulnerable, after ex-rays). The actual dental staff is great and the environment is good. The care I received was great. The dentist and assistants were professional, friendly, caring, and had great communication. My filling and crown were taken care of faster than I expected. I was very happy with the actual dental care.

Awful Doctors. I went there a few months ago because I had pain in a tooth, I guess it was broken,…read morethey removed the whole tooth and I was painful the doctor it was so rude she didn't care. I ask her a few questions she didn't wanted to answer. NEVER GO HERE. They also charge you extra for things and they give you a "free electric brush-teeth" but is in your bill.

I have been to many dentist offices in the Hudsonville Jenison area. This place by far is where you…read morewanna be when you need anything done. I've had cleanings, fillings and root canals done here. Higher tech, with clean an environment. Easy appointments, text or call reminders and the best part is the staff. You're never over looked or rushed. The work is well paced and precise! You won't find a better time at the dentist the here!

I have been so happy to have switched to Clark & VanOverloop DDS when Georgetown Professionals…read moreinformed me they would no longer honor my delta dental insurance. I've long suspected that Georgetown Professionals has overcharged for their services so they don't need to work on Friday's. It is so nice to go to a place that has the skills and integrity to do the right thing for their patient rather than just enrich their business. For example, Georgetown professionals wanted to charge me over $300 for a bite guard so I wouldn't grind my teeth. That's expensive. I said I'd think about it. When I went to Overloop, he told me that my grinding was moderate and didn't call for a bite guard unless I was having adverse symptoms. He also said it would cost $150. That's over $150 less than what Georgetown Professionals quoted me! This is how businesses should work. They stand behind their product, properly educate, are friendly and do the best they can to get you in when there is a dental emergency. Many problems with my children have happened on a Friday, it's so nice knowing they are open. Couldn't be happier with our switch. This is a great business run by great people. We especially enjoy Overloop as our dentist.

Got my spouse taken care of professionally and fast! Would recommend in a heartbeat. Myread more

AMAZING. AMAZING.AMAZING service, staff, im absolutely happy to have Dr. Ryan for my dental care.read more

I was genuinely surprised to see that this dentist office has a 2.5 star rating. Not only are the…read moreDentists both very knowledgeable, they are kind and always spend as much time with you as you need. The hygienists are incredible, as well as the front office staff. Given that they are on a six month wait, I wouldn't believe the old reviews here.

Not returning, I had been going here for a few years, and although the office manager and hygiensts…read moreare phenominal and very nice... not happy with my fillings from the newer dentist. I had to return twice the following days to still not have them corrected, by the same dentist. I wish I would had insisted to have the main dentist that's been there, to do them in the beginning. Not the dentist fresh out of school, although she was very nice, she was very sloppy and rushing and now I'm stuck with fillings that just don't feel right still. First time I returned was because a good chunk of one chipped off shortly after getting home, the next day was because my teeth felt incredibly rough and fake and my bite needed a lot of adjustments. I've unfortunately had many fillings in my life and never had to return for such big adjustments. One is still painful a year later and my new dentist said that the gap is too big between both that were done by her, now I get food stuck in the spaces! I can't get them redone for another year and even so, it'll make my teeth weak by replacing them, so I'm stuck with it. I'm not sure how the guy dentist is, but he's had years of experience so I'm sure he's good. And he was always friendly in passing, although I never got to meet him for a visit.