Switched to this office this year and have found them to be professional, kind, willing to answer…read morebilling questions, and while I've been to 'fancier' dental offices, their actions are to assist their patients with their needs.

Come here if If you'd like to be turned away on the day of…read moreyour cleaning appointment and told there's "no time" to actually clean your teeth this is the place for you. This is not the first time this has happened (and after reading other reviews, it seems to be a pattern). Despite knowing they are short staffed, they continue scheduling appointments, performing exams, and then informing patients they'll need to reschedule for the actual cleaning. I arrived 13 minutes early to my appointment. They completed the exam and had me laying there for the entire session, only to say, "You need to come back for a cleaning there's NO TIME today." As if my time and effort meant absolutely nothing. In August, I went in for what I thought was a deep cleaning and later had to return for an emergency appointment because a piece of debris was left under my tooth, another rushed half job cleaning appointment. I was in terrible pain. I never spoke up about it at the time, but after this repeated pattern, I finally decided to voice my concerns. What was even more disappointing was management's response. When I calmly expressed my concerns, I was met twice with, "What do you want from me?" There was no empathy, no accountability, and no sincere apology. Only after repeatedly addressing the issue did I finally receive a reluctant "I'm sorry." I've been a patient here for a couple of years, but I will no longer tolerate this level of disregard. If you don't have adequate staffing to complete appointments properly and safely, communicate that ahead of time and cancel accordingly. Patients deserve transparency, thorough care, and basic respect. That simple‼

I have been to many dentist offices in the Hudsonville Jenison area. This place by far is where you…read morewanna be when you need anything done. I've had cleanings, fillings and root canals done here. Higher tech, with clean an environment. Easy appointments, text or call reminders and the best part is the staff. You're never over looked or rushed. The work is well paced and precise! You won't find a better time at the dentist the here!

I have been so happy to have switched to Clark & VanOverloop DDS when Georgetown Professionals…read moreinformed me they would no longer honor my delta dental insurance. I've long suspected that Georgetown Professionals has overcharged for their services so they don't need to work on Friday's. It is so nice to go to a place that has the skills and integrity to do the right thing for their patient rather than just enrich their business. For example, Georgetown professionals wanted to charge me over $300 for a bite guard so I wouldn't grind my teeth. That's expensive. I said I'd think about it. When I went to Overloop, he told me that my grinding was moderate and didn't call for a bite guard unless I was having adverse symptoms. He also said it would cost $150. That's over $150 less than what Georgetown Professionals quoted me! This is how businesses should work. They stand behind their product, properly educate, are friendly and do the best they can to get you in when there is a dental emergency. Many problems with my children have happened on a Friday, it's so nice knowing they are open. Couldn't be happier with our switch. This is a great business run by great people. We especially enjoy Overloop as our dentist.

I see people who throw negative reviews without really knowing a business. My experience with this…read moretype of care has always been top notch. The quality of care is extremely high. They take the time to help me with severe dental anxiety. They have gone above and beyond to make me feel comfortable. The office staff and my office experience has always been very friendly and upbeat. Once I'm there i feel so at ease.. i noted another review said it is sterile there. I don't know about you but i prefer sterile dental office over the alternative. Love this place and my dentist Kristin Zuiderveen.

It's okay. Very business centered. They offer a product at an inflated price. They no longer take…read moredelta dental insurance so don't bother calling if you're looking for a dentist that does. I found it odd that they don't work on Friday's. Maybe that's why they charge more for their services compared to their competition? It's all women owned, which I'd love to support, but don't expect to be treated like family here. If you can't pay you can't stay. Good luck with your dental provider choice. We are very happy that we've switched to Overloop. Educated professionals, integrity, affordable, competent and the best part? They are open on Friday's!

Dr McMahon Sr. Was amazing, I saw him for years. When his son, Dr John took over everything…read morechanged. He is all about making money. No longer participating with Delta Dental, everytime I've gone he finds a tooth that needs a crown. Kept touching arm which was creepy.

I had an incredible experience with my implant procedure. Dr. John and Dr. Will are exceptionally…read moreexperienced and knowledgeable, and incredible perfectionists. The entire McMahon team, especially Elyse and David, were friendly, compassionate, and truly engaging. They made me feel at ease every step of the way taking time to explain everything thoroughly. The office itself is warm, welcoming, and very comfortable. The results have been absolutely life-changing--I'm beyond grateful!

I transferred to Smith Dental Team after my previous dentist retired. The office has a modern…read moreatmosphere and is very clean. My regular hygienist Lisa is fabulous. I actually followed her to this office. She is very thorough with cleanings and knowledgeable. I love Dr Katie and Dr Logan. Both are professional and great at putting you at ease, because let's be honest, most of us don't look forward to our dental appointments. They are also very honest about treatment options and costs. I never feel like I'm being coerced into treatment I can't afford. All of the office staff are very friendly. I have nothing but good things to say about this office!

I have no idea how this office has such high reviews! I had a horrible experience. I came in with a…read morebroken crown and a HUGE cavity with a large hole. The dentist changed his mind 2 times on the treatment. First he says I need a root canal and crown then he decides he can just fill it. HE DIDNT drill out the decay first! Just put the permanent filling over the decay. I'm reporting him to the dental board. (took 5 min to do) fast forward 6 months later and not only did the filling fall out a huge chunk of my tooth broke off. He went with the lazy route. Also, the back office dental assistant is rude as heck and was arguing with me about my teeth. She also rudely demanded I pay for a crown up front. I had already discussed payment with the office. It was very unprofessional and not her place to discuss money like that. Especially not in a demanding tone as she did. Money wasted and I left feeling very mistreated. I should have walked out like my instincts were telling me.

Best dentist in Jenison. Dr. Piotrowski is a perfectionist and the staff is super friendly. I…read morehighly recommend coming here.