I would highly recommend Dr. Loeser especially to families with children/adults with special needs…read more My daughter with special needs needed her wisdom teeth out. This has always been the one surgery I dreaded because of her love for food. She also can only drink with a straw. I was worried about dry socket and sedation in an office. The surgery was great and rather easy. He said she could eat anything and drink from her straw. He packed the holes with collagen so we didin't have to worry about dry socket. The first 24 hrs were amazing, then one hole got infected. She "chipmunk"s her food. We didn't rinse well. Dr. Loeser gave us a few options. First change the antibiotics and he would help us keep her out of the hospital. So everyday I syringed a bacteria cleanser in the hole and went to his office everyday in between his patients for 2 weeks. I didn't have to but it helped me to know it was getting better not worse. He was patient with me, kind to her and we stayed out the hospital. His staff went above and beyond for us. They made accommodations that most places wouldn't do. Besides all the extra care, the offices are clean and his prices are reasonable.

Quality care. Thorough explanation and available when needed post surgery to address concerns.read more

I was referred to Dr. Fitzgerald by my dentist as I needed to have a complex root canal done. I…read morehighly recommend Dr. Fitzgerald for his skill and expertise. My whole experience with his entire staff was great.

I was referred here after my dentist had a hard time getting me numb for a root canal. Dr…read more Fitzgerald did such a great job and was very efficient, there was very little pain even though the nerve was inflamed in my case. Was very pleased and couldn't believe how fast everything was.

Dentist had his own agenda about what HE wanted to do with my teeth which mostly consisted of…read moreremoval of some and root canals and crowns on others. I now have 1 lonely tooth on upper. Billing department is not adequate and you cannot get any kind of coherent bill. They have some kind of running total but do not show any amounts for insurance payments. Also I do not recommend payment before YOU receive your insurance statement.

Would leave a zero if I could. Please do not go here for your own good. Went for an initial exam…read moreand cleaning. 1. They said I need all my wisdom teeth removed though only two were impacted. None of my previous dentists ever mentioned this. 2. Didn't fully remove one of them causing multiple infections and extreme pain. And I still do not have feeling in part of my lip months later. 3. Went in due to problems and they basically forced me to do another procedure on the spot with local anesthetic and said I had to pay another $900 for it! On top of all that, the office manager, Nineva, was very dismissive and unempathetic. I wouldn't wish the past month of nightmares and pain on my worst enemy. The worst thing is I feel like all of this was probably avoidable. On the bright side, one of the dentists there, Jason Brenner, was very nice and did what he could for me. The oral surgeon was also professional in attitude, though I'm wary of his skills.

not proffessional at all…read more I specifically asked if there is a charge for consultation - answer was no -but I still got the bill in the mail. That was years ago and the bill still comes. Ridiculas. Would not recoment it at all.

THANK YOU !!!!!! You helped me when I needed it the most !!! The people that work there are VERY…read morePolite ..

Toplines: Don't Walk, (Run) Away from ORA Surgery and Implant Studio…read moreI think most people would agree, negative Yelp reviews shouldn't be thrown around if you had one bad experience at a crappy pizza place or maybe a restaurant where you landed a server that was just having a bad day. On the other hand, dental work in general, but especially the process of getting a dental implant and all of the phases and costs that go along with it, merits warning for others that are about to go down this road. How did I choose ORA Surgery? It was recommended to me by my dentist, who I really love and who represents quite the opposite of my experience here. Having not a clue as to how many appointments and how much money and time this was going to take, I didn't second guess or do my due diligence. That's on me. All in, I spent a fortune (over $6,000) out of pocket over a process of (over 3 years now) on an implant that failed and now I'm starting from square one. That doesn't include all the money they made from billing insurance, which it seems they stopped doing altogether from what I was told on my last and final visit. I thought I was going crazy, but I have seen some of the other reviews now it looks like I'm not alone. 1) ORA is way overpriced and the whole point is profit - not well-being, not customer satisfaction. I have now had time to do comparisons on rates for procedures with other providers and these rates (apples-to-apples) are way above the norm. They push the "boutique, LEED-certified, green, sustainable" claptrap on you to distract you from terrible service, price and results 2) MY IMPLANT FAILED LESS THAN A YEAR AFTER PLACEMENT - literally fell out of my jaw while I was sleeping - after I reported this, THEY did not rush to get me in - I had to bug them (several times) to get back in 3) Once I was able to get back in I was met with nothing more than a shoulder shrug, a restatement of "how rare" implant failures are, and a not-so-subtle inference that it must have been something (I did) to make the failure happen 4) As of even a few months ago, I was having to call and BEG THEM to send over a treatment plan with estimates. Called, emailed twice, never received them 5) The staff is insufferable - my process was long enough to see the front desk turnover TWICE. Rude wouldn't be the correct word - you can tell they have had complaints because you can physically see them biting their tongue to stop themselves from unloading. CREDIT: There were a couple "back of the house" assistants that were kind, professional, and seemed to understand that some patients may ask questions about why a procedure or timeline was necessary 6) The disconnect between the front desk staff and the knowledge of financials (or even how to get an invoice) is so very suspicious, but I now realize it's probably the point. 7) Good luck with any insurance - if they do submit they will remind you that the insurance probably won't pay, you have to pay them in full NOW, and they will do so in a way that says "we are doing you a really big favor" 8) You WILL get nickel and dimed. There is a 2% charge on cards - EVEN DEBIT! I asked if I could go grab some cash to avoid this (because who carries that much cash?) and they acted as if I were shoplifting 9) The process WILL NOT be explained to you, and they will shuttle you in to do an x-ray/exam/some other arcane procedure, and the main point is they want to do it before you find out how much it is going to cost you or if it's even necessary 10) The general vibe of the experience: "You should be so lucky we are even going to see you, now please pay us and don't ask any questions" Steer clear of this one, and I am imploring those that are about to start the implant process - take some time to do comparative research, it's a huge investment of time and money, and if you miss, it's a big miss.

I have never given a Yelp review for anything ever. After my experience here, I do not know what…read moreother direction to take this. The first half of my experience was okay. Everyone was neutral. No one was nice, no one was rude, everyone was just meh. That's fine. I was sat down with who I believe to be Joan to discuss billing for my wisdom teeth removal. She informed me that insurance would cover 0% of my procedure and that $3,000 was owed before the surgery. Visibly upset, I reassured her that I was not upset with her and that I know she cannot do anything. I asked her what I can do. In an impatient and apathetic manner, she tells me to call my insurance and read them the codes on the sheet of paper I had just signed and ask them why they won't cover it. Cool, I'll do that. She brings me to the front and tells me I owe $120. For a copay? For what? Why wasn't I warned? Why didn't anyone tell me before or charge me before providing this service? I did not consent nor was I even close to aware of a possibility of a copay this large. While I am asking these questions, I'm being presented with dismissive comments. "This is just the way we do things here ma'am" etc. I told her I will not be paying out of pocket as I cannot afford to. I then ask for a copy of the paper that I signed that had the insurance codes written so I can take my business elsewhere. She tells me "No, you need to leave." After I mentioned that I have the right to own a copy of a document that I signed, she told me she would email it to me. I told her that I will wait until she emails it to leave. I call a family member in the waiting room expressing my sadness surrounding the situation-- this is a service I need and I cannot have done. The front desk worker, Jenessa, tells me, in a raised voice, that I need to leave and I cannot be in the building. After reiterating that I am a patient waiting for documents, she asked Joan to promptly send the document so I can leave the premises. After waiting for approximately 45 minutes, I asked Jenessa if printing the document would be easier or faster. She told me the situation was none of her business and to ask Joan. Joan explained that I was not a priority patient and she had more important work to do. As I was walking away, I (I think rightfully) expressed that there are multiple workers capable of sending me what I need. Jenessa then continued to raise her voice at me repeatedly. I told her the matter did not concern her. After waiting another 20 minutes for my document, I, with tears in my eyes, told Joan that person to person this is an extremely important document. It will allow me to receive an important surgery and I would appreciate if she would send it to me. I told her I would be leaving and I trust that she will. While walking out, Jenessa, the front desk worker, was laughing at my emotion and vulnerability. I peeked around a corner to look. She then proceeded to SCREAM profanities. I was speechless. She began to stand up, walk over to me, and scream as if she wanted to physically harm me. Her coworkers had to physically restrain her. I immediately left the premises. Not only did Ora leave me with surprise charges, their desk workers met me with no empathy, patience, or compassion. They brought hostility and aggression (physical and verbal). I think Ora needs to have some serious improvement when it comes to their financial transparency as well as their hiring process. The receptionist at my oral surgeon office should not attempt to physically assault me. I did get the document via email.

Office staff and doctors are the best in the business…read more If you have an issue and you want it fixed the right way you must go here. There isn't anyone better ! Thanks to You all !

Dr DeGroot and staff were wonderful throughout the implant process. I was not super excited to…read morehave to go to an oral surgeon for the first time, but the team definitely made the experience much less stressful and scary. Each step was explained thoroughly, with plenty of time for questions. Dr DeGroot followed up with me after each procedure, and made sure I was healing with no complications. The process is long, and I couldn't wait for it to be over, but I was very happy with how I was treated and how everything turned out in the end. I also appreciated Dr DeGroot's fun personality, it helps when you are in a not so fun situation. Thanks for the care and the laughs!

Amazing fantastic super easy going great staff. Just a few of the words that come to mind after my…read morefirst visit as I brought my daughter in for will be the beginning of a bit of work. Dr Ching and his staff are honestly some of the nicest staffers on the planet. Plus let's not forget the amazing quality work Dr Ching did on my daughters teeth plus the high 5 he gave me at the end of the visit was priceless. Glad to be part of the family Thank you all for your great work

Been a loyal customer for over 5 years and the one time I couldn't make an appointment for a…read moremedical emergency and they still charged me with a $100 day of cancellation fee... these people are not understanding even after my 5 years of loyalty...

I highly recommend Dr. Gaile. I had some cavities filled by her and had three wisdom teeth…read moreextracted in separate visits respectively. I was very nervous during the wisdom teeth extraction visit, but Dr. Gaile put me at ease. I experienced no pain during or after the wisdom teeth extraction. This is definitely attributed to Dr. Gaile's expertise. If you are looking for a dentist with experience and great interpersonal skills, then Dr. Gaile is for you.

The staff is so professional and kind. Excellent treatment,…read morethey listened to the patient., excellent care