Their communications with prospective customers is terrible. Multiple phone calls ignored,…read more unanswered text messages. After weeks of waiting and trying to get some answers, I have up. Apparently they have enough customers they don't want any more.

I'm not even sure where to start! Dr. Iadeluca is a great doctor, friend, customer…read more He did chiropractic work on my grandmother for years and completely changed her life! He now does work on my girlfriend and other family members. The facilities at all locations are top notch and beautiful. His staff are the nicest , softest, and most knowledgeable I have ever seen. My family is so thankful for Dr Iadeluca and his awesome staff. Ps. The fish tanks on 26th street are amazing! Thanks all!!!

Dr. Krauza is a lifesaver!…read more A few week ago my husband awoke to a very sore and stiff neck. Unfortunately we had to drive from the Pittsburgh area to Syracuse New York for a family event that evening. He tried everything from hot compresses, cold compresses, ibuprofen, etc. He was so uncomfortable. We knew we would be passing through Erie on the way and reached out to Dr. Krauza. He met with us almost immediately, offsite close to the highway. My husband was a little apprehensive because he had never received Chiropractic treatment before, but Dr. Krauza explained everything to him and made him feel at ease. Almost immediately he felt so much better and the remainder of the drive my husband was more comfortable. Talk about great customer service!!! Thank you so much!!!!

I've been to several good chiros in Erie. Our family has been with Dr. Steve for a couple years…read morenow. Little wait times, solves problems without unnecessary treatment, makes affordable plans, so you can go on a consistent basis instead of just treating emergent issues without long term improvements. My daughter is a dancer and she is able to avoid serious injury with maintenance and attention to tweaks as soon as anything is off. He will walk her through exercises to improve areas that are weak. Couldn't be happier with the service and care we receive there.

Good service, friendly staff,time,y service Help me a lot…read more By two weeks I need the adjustment.

Reliable, professional adjustments. The staff is wonderful! I love the Christian music and…read moreatmosphere.

I have been a patient of Dr McCloy for over 20 years. He has helped me with my back and neck pain…read moretremendously. He doesn't use gimmicks to treat you. He will refer you to pain management and a surgeon if he feels it's necessary. He's a great doctor who cares about his patients. The office staff is also very kind and welcoming.

Horrible Doctor!! Made my back and neck way worse than it's ever been. And completely over charged…read moreme for his services. Then when I sent in a partial payment they took the whole balance from my account! Worst chiropractor I've ever been to, only in it for the money!!

I've seen Dr. Bannister and Dr. Coursen for a few months now and am highly satisfied every time I…read morevisit, friendly staff, outstanding service, I would highly recommend them to any friend!

They told me twice THEY were in my insurance company network I gave the their insurance companies…read morename. AND offered. My id number.. They didn't take my id number. The day of my arrival. I filled out the necessary paperwork. Went into see the Doctor. I was thrilled with him! Cam out to pay. They charged me 50.00. my co pay was only 50.00. I IMMEDIATELY thought something was going on. The woman at the other desk. Stood up said its ok we will just apply it up coming visits.. as I said something was up. I went to their lobby. And called AETNA. I asked for a resolution specialist! Explained what was going on. Then took the phone to the employee! TAhst had all the answers. She very smoothly spouted out all that answers without a glitch! Like a nursery rhyme. AETNA told the employee well all your npi numbers match and I can't remember what else she gave Baut that still doesn't mean it in in plan. . After the call I asked for EVERYTHING. Back except my 15.00 co- pay. They agreed. And gave me a receipt. NOW other day after the 50.00 change is still pending. BUT the $35.00 has disappeared completely. I. Called my bank.And gave them a heads up. ABSOLUTELY MY FAULT. I ALWAYS Call and make sure. The provider in network. I'm 66. The prior weekend of the 10. We. Had a family tragedy.IWONT be held responsible for that office visit. I have told them I also wAnt to find a grievance. The money issue alone was just WRONG. I only authorized 15.00. I gave it one star because I couldn't submit it with out one

Very caring staff who is determined to help me with my mobility and weight loss. Down 30# in 2…read moremonths and walking with far less pain.

Also Dr Tori mentioned in other reviews is no longer with this group. She works at Christie Family…read moreChiropractic in Erie PA on West 38th St. So the ratings involving her do not apply to Flagship. Stay away from Flagship unless you want to support people who overcharge by promoting packages that include injections of what they call mesenchymal cells when you can get the same results without the injections using the treatments that are less expensive. They claim to give those treatments as a courtesy but you pay for the injections. The injections don't last. Way too expensive. Don't mortgage your home or take out loans for these injections. Same results without them. Find an honest provider. They will have to stand before God eventually and answer for their Pride and Greed.

First, let me say I cannot speak in regards to the chiropractor's skill or ability as I didn't make…read moreit that far. First impressions are everything and the receptionist was too busy to get me started with a new patient appointment. She told me to wait for her at the back door so she could give me paperwork to fill out. Good thing I sat down because 13 minutes later she was still doing other things like talking on the phone getting a payment instead of getting me checked in. Finally, i get ushered back into an exam room and the nurse puts a sliver of protective paper over where I am supposed to put my face on the most hideous chair I have ever seen. It must be from the 60's and the leather is almost completely worn off and full of super old foam. Eww. There is no way I was gonna lay down on that thing, and I had to wonder if they don't care about the chair, do they care about the patient in it? I didn't want to find out. Update: Thank you for the response but I am looking for a healthcare provider that provides a comfortable, safe facility conducive to my healing and that includes aesthetically pleasing rooms and enough office staff to make it a welcoming first encounter. Thanks and good luck to your reupholstered chairs.

My wife and I have been going to Dr. Perkins for over ten years now ( at multiple locations ). The…read morestaff he employees are amazing individuals, so the good doctor can't take all the credit. I recomend practically anyone looking for a chiropractor to this place. I have had everything done from massage therapy after my car accident, to simple back manipulations and adjustments. Highly recomend.

I didn't make it past the initial consult. When I called and stated what insurance I had (which was…read morelisted on their website) I was told by a staff "We don't take that. They're a pain in the ass to deal with" and was left with an "OK... bye." No willingness to work with my plan or even a cash-payment option (which I've done before with chiropractors when I didn't have great insurance), and not the slightest concern of what my condition was. Also, I didn't expect to hear swearing from a practitioner within my first 2 minutes of introducing myself. I feel like that's Baseline Professionalism 101. I'm giving it 2 stars only because I haven't actually gotten chiropractic care from them, and I'm not one to blast a business without the full experience. For all I know, they have the magic touch and are miracle healers. However, first impressions mean a lot, and the pretentious attitude from the staff I spoke with suggests that they're interested in easy money over helping people in pain. My guess is they probably have a baseline of patients and don't feel like dealing with the new intake process very much. Either way, its not really worth it when there's plenty of good chiropractors around here.

EXCEPTIONAL PRACTITIONER. I've been to a few different chiropractors with several difficulties that…read morehave made adjustments difficult and dreaded. This is the FIRST time I've felt immediate relief with ZERO pain in the process. Prepare to be educated, treated with the utmost care, and pain-free. There are many approaches to chiropractic medicine. This is by far the best. Palmer trained and accredited with extensive experience, and accepts insurance. Beyond grateful!!