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    Healthways

    5.0 (1 review)
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    Chiropractic bodywork

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    Westminster Family Medicine

    Westminster Family Medicine

    1.0(2 reviews)
    0.8 mi

    PATIENT BEWARE! This was an incredibly frustrating and disappointing experience. I scheduled an…read moreappointment (an annual exam as a new patient) in good faith, expecting it to be covered by insurance (once a year exams...). However, due entirely to how the visit was coded by the provider, it was denied coverage--leaving me responsible for a bill that should have been avoided. When I brought this to the office's attention, they refused to change the coding - "we can't change the code once it's been put through." Apparently, they consider a first visit a "get to know you" visit for which they charge $470 for 40 minutes with the Nurse Practitioner. Note that the questions asked were basically the same questions as asked and answered on the 3-page form I filled out as a new patient. In my many years of moving and getting new PCP's this is the FIRST time I've heard of a "get to know you" visit. What is most disappointing is not just the billing outcome, but the lack of flexibility and patient advocacy. Patients depend on their primary care providers not just for medical care, but for basic professionalism and advocacy--especially when it comes to billing issues that are outside of the patient's control. This office demonstrated neither. Their unwillingness to correct or even reassess what appears to be a preventable administrative issue is unacceptable. It is clear that I am only an invoice to them. They were certainly NOT worth $470! I strongly caution others to be very clear--down to the exact coding--about how visits will be billed before being seen here. Based on this experience, I have lost confidence in this practice and will be seeking care elsewhere.

    Had my first appointment here at the beginning of the year and was so so happy with my experience…read more Now I'm trying to schedule an appointment for an acute problem and they are saying I have to stay up until midnight to schedule my own appointment before the spots get taken. They can't schedule it for me. They said I can go to urgent care. Why do I even have a PCP that can't see me? So disappointed. You think they would want to see me and help me if they truly care about their patients. And even make money off of me. But nope.

    Healthways - chiropractors - Updated May 2026

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