I didn't make it past the initial consult. When I called and stated what insurance I had (which was…read morelisted on their website) I was told by a staff "We don't take that. They're a pain in the ass to deal with" and was left with an "OK... bye." No willingness to work with my plan or even a cash-payment option (which I've done before with chiropractors when I didn't have great insurance), and not the slightest concern of what my condition was. Also, I didn't expect to hear swearing from a practitioner within my first 2 minutes of introducing myself. I feel like that's Baseline Professionalism 101. I'm giving it 2 stars only because I haven't actually gotten chiropractic care from them, and I'm not one to blast a business without the full experience. For all I know, they have the magic touch and are miracle healers. However, first impressions mean a lot, and the pretentious attitude from the staff I spoke with suggests that they're interested in easy money over helping people in pain. My guess is they probably have a baseline of patients and don't feel like dealing with the new intake process very much. Either way, its not really worth it when there's plenty of good chiropractors around here.

EXCEPTIONAL PRACTITIONER. I've been to a few different chiropractors with several difficulties that…read morehave made adjustments difficult and dreaded. This is the FIRST time I've felt immediate relief with ZERO pain in the process. Prepare to be educated, treated with the utmost care, and pain-free. There are many approaches to chiropractic medicine. This is by far the best. Palmer trained and accredited with extensive experience, and accepts insurance. Beyond grateful!!

Dr.C is a truly caring and professional man. He steps in to help in any crisis where he is also in…read moreattendance. The response to a post in the local Erie FB page where I gave him credit for assisting my sister through an unexpected medical event received such positive responses, and went "Erie viral." Every single comment from those who know Dr.C were tremendously positive and included nothing but positive personal experiences. Make him a first stop if you need a Chiropractor!

I have suffered from sciatica pain for many years and would only get temporary relief from other…read morechiropractors. I was referred to Dr. Cassara by several of his patients and was so impressed with his care! He took his time and listened to me and after a few adjustments, my sciatica pain was gone! He also treated me after a bad car accident and was instrumental in speeding up my recovery! I was in a lot of pain when I went to see him and he was very gentle in his adjustments and provided amazing care. Thank you Dr. Cassara for taking such good care of me!

They told me twice THEY were in my insurance company network I gave the their insurance companies…read morename. AND offered. My id number.. They didn't take my id number. The day of my arrival. I filled out the necessary paperwork. Went into see the Doctor. I was thrilled with him! Cam out to pay. They charged me 50.00. my co pay was only 50.00. I IMMEDIATELY thought something was going on. The woman at the other desk. Stood up said its ok we will just apply it up coming visits.. as I said something was up. I went to their lobby. And called AETNA. I asked for a resolution specialist! Explained what was going on. Then took the phone to the employee! TAhst had all the answers. She very smoothly spouted out all that answers without a glitch! Like a nursery rhyme. AETNA told the employee well all your npi numbers match and I can't remember what else she gave Baut that still doesn't mean it in in plan. . After the call I asked for EVERYTHING. Back except my 15.00 co- pay. They agreed. And gave me a receipt. NOW other day after the 50.00 change is still pending. BUT the $35.00 has disappeared completely. I. Called my bank.And gave them a heads up. ABSOLUTELY MY FAULT. I ALWAYS Call and make sure. The provider in network. I'm 66. The prior weekend of the 10. We. Had a family tragedy.IWONT be held responsible for that office visit. I have told them I also wAnt to find a grievance. The money issue alone was just WRONG. I only authorized 15.00. I gave it one star because I couldn't submit it with out one

At first I was skeptical. The first session was about 30 minutes and the doctor put me in a…read morestimulator for muscles then cracked the top of my back and neck. That was it. It was mostly talking. I went home still in pain. I went back three days later and he didn't remember me. Additionally, the appointment was 12 minutes from start to finish and he focused on the wrong side of my neck. I was severely confused. I asked for itemized statements. I received one from the prior visit and was asked to pay $30. My deductible was met and I was confused bc my co-insurance was only 10% (the statement showed it was less than $300). My EOB showed $19.94 so I was confused why they were expecting $30. Thankfully I challenged it. The third time I came in the receptionist was rude and demanded I pay a "co-pay" before I had my visit although I have a $0 copay. Mind you, I had no problem paying, I simply wanted to see invoices. I asked her again and she couldn't provide them to me. She said she will email them. A week later I still haven't received them. I cancelled my follow up appointment and won't be returning.

First, let me say I cannot speak in regards to the chiropractor's skill or ability as I didn't make…read moreit that far. First impressions are everything and the receptionist was too busy to get me started with a new patient appointment. She told me to wait for her at the back door so she could give me paperwork to fill out. Good thing I sat down because 13 minutes later she was still doing other things like talking on the phone getting a payment instead of getting me checked in. Finally, i get ushered back into an exam room and the nurse puts a sliver of protective paper over where I am supposed to put my face on the most hideous chair I have ever seen. It must be from the 60's and the leather is almost completely worn off and full of super old foam. Eww. There is no way I was gonna lay down on that thing, and I had to wonder if they don't care about the chair, do they care about the patient in it? I didn't want to find out. Update: Thank you for the response but I am looking for a healthcare provider that provides a comfortable, safe facility conducive to my healing and that includes aesthetically pleasing rooms and enough office staff to make it a welcoming first encounter. Thanks and good luck to your reupholstered chairs.

My wife and I have been going to Dr. Perkins for over ten years now ( at multiple locations ). The…read morestaff he employees are amazing individuals, so the good doctor can't take all the credit. I recomend practically anyone looking for a chiropractor to this place. I have had everything done from massage therapy after my car accident, to simple back manipulations and adjustments. Highly recomend.

If you have back, neck, hip pain (or discomfort ) in those areas Dr Joint is the one to see. I have…read morebeen seeing her for years and she seems to know just what needs to be adjusted to help ease my pain and get me back to rights. If something is out or off kilter she will find the problem, adjust it, and often this is all that needs to be done. She's always very friendly and helpful and so is her staff. Both are very willing to help you out and care for your chiropractic needs whether immediate or preemptive. Another thing I like is that her waiting area/room is large and airy and you don't feel like sardines squeezed into a small space which can be uncomfortable in this day and age when people are more mindful of catching an illness when in close proximity to others. You can't really go wrong with Dr Joint and I hope you will consider giving her office a try.

I visited Sarah for an Ionic Foot treatment recently. It was beyond what I expected! Sarah…read moreexplained everything that was involved and what was happening during the treatment. It was very relaxing and I felt amazing afterwards and the next day!

Cutting Edge One of…read morea handful of physicians using cold stYe of the art treatments and therapy Dr Eric may be a little hard to get into but if your condition is causing a lot of pain they will most likely see you the same day This guy cares about getting you better

From the owner: Specializing in Chiropractic, Hyperbaric Oxygen Therapy and Sports Injuryread more

Their communications with prospective customers is terrible. Multiple phone calls ignored,…read more unanswered text messages. After weeks of waiting and trying to get some answers, I have up. Apparently they have enough customers they don't want any more.

I'm not even sure where to start! Dr. Iadeluca is a great doctor, friend, customer…read more He did chiropractic work on my grandmother for years and completely changed her life! He now does work on my girlfriend and other family members. The facilities at all locations are top notch and beautiful. His staff are the nicest , softest, and most knowledgeable I have ever seen. My family is so thankful for Dr Iadeluca and his awesome staff. Ps. The fish tanks on 26th street are amazing! Thanks all!!!

Dr. Krauza is a lifesaver!…read more A few week ago my husband awoke to a very sore and stiff neck. Unfortunately we had to drive from the Pittsburgh area to Syracuse New York for a family event that evening. He tried everything from hot compresses, cold compresses, ibuprofen, etc. He was so uncomfortable. We knew we would be passing through Erie on the way and reached out to Dr. Krauza. He met with us almost immediately, offsite close to the highway. My husband was a little apprehensive because he had never received Chiropractic treatment before, but Dr. Krauza explained everything to him and made him feel at ease. Almost immediately he felt so much better and the remainder of the drive my husband was more comfortable. Talk about great customer service!!! Thank you so much!!!!

I've been to several good chiros in Erie. Our family has been with Dr. Steve for a couple years…read morenow. Little wait times, solves problems without unnecessary treatment, makes affordable plans, so you can go on a consistent basis instead of just treating emergent issues without long term improvements. My daughter is a dancer and she is able to avoid serious injury with maintenance and attention to tweaks as soon as anything is off. He will walk her through exercises to improve areas that are weak. Couldn't be happier with the service and care we receive there.

Dr. Manucci is great! I highly recommend him as a chiropractor…read more Office manager is very nice as well!

I've been seeing Dr. Manucci for over a decade now and have never had a negative experience…read more Although the waiting room is a no frills 1990's vibe, The receptionist Cheryl is very warm, inviting and accommodating. If you care, the wait room chairs are high quality and much comf! Jeff uses some techniques that really give you that instant satisfaction us Millennials are after. With the strength/resistance tests he does you can immediately tell your Chi flows better. You will likely start off with 10 minutes on a muscle stimulator/TENS unit in order to relax the muscles. Following that, manual manipulations that I must say are quite gratifying. I walk straight and tall every time and the neck relief lasts a good week for me (lifelong chronic discomfort due to stress).

Dr Costello is a great doctor. The problem they have is with the person that does the scheduling,…read moreyou show up for a 2:00 appointment and they inform you that your appointment has been canceled just what you want to hear after you have waited 5 days with a sore back. Think twice before you make an appointment. It will be a cold day in hell before I go back. There are better doctors that know how to schedule an appointment.