Heather R.'s profile image Heather R…read more on Birdeye 4 days ago I am 67 years old and have had plenty of different dentists in my time. I moved back to Innisfil a couple of years ago and found Alcona Family Dentistry through my neighbor. They have got to be the best dentistry I have ever been to. My teeth have never been whiter after a cleaning. They are very gently and I have never felt anything. The conversations that go on between the two of them are very interesting and quite amusing and sometimes very funny. I recently had dental surgery done and I could not be happier with the outcome and the price. I highly recommend them and will not go anywhere else. If they ever relocate I will still go to them wherever they are. read less

they don't stand behind their work...$367 bill for 1 cavity and a 25 min appointment (no…read moreanaesthetic - the work was on a 4 yr old) It lasted less then a year! Then they wanted to charge the same amount again to fix the work. This was all after the receptionist told us to take it up with the dentists and the dentist act as if they don't know what is going on and to take our compliant to the receptionist. It is truly rare to be treated so unprofessionally in a 'professionals' office!

Dr Bashar & Rd Zina are great, their very delicate and professional…read more They have been in business for years and their team gets bigger over time. I have been a patient at this clinic for quite some time, but on and off due to the long distance. Highly recommended, extremely professional and they are masters at what they do!

I LOVE White Cedar dental. I have been with this dentist for 10 years now…read more I was PETRIFIED of dentists and needed ant anxiety just to get through the door ten years ago. I would then have sleep dentistry just to get it done. Now I go and get my teeth cleaning and dental work done regularly without medication or sleep dentistry even though it is offered. The dentists are top notch know their stuff and are really great. I have had a lot of dental work needed since chemotherapy and these dentists are top notch and totally keep my teeth and smile both healthya nd looking its best. I have referred friends and family here. I love the play area and the front staff are always helpful and friendly and wonderful Fantastic job done by all Do yourself a favour and make this your go- to for best dentist and teeth care you will NOT regret it! My sister was referred and her kid actually asked to go to the dentist. NO kidding. Absolutely hands down the BEST dental experience I have ever had and now I have lost my fear of the dentist COMPLetely would not even think of going anywhere else. Try them out I know you will get the same great service that I have come to know and appreciate and your children might even ASK to go to the dentist REALLY! I would give them 5 more stars added to this rating if I could! Chris R

The Eagle Ridge Dentistry reception was extremely helpful ensuring all of my questions were…read moreanswered and providing great service throughout my time there. Special thanks to Nhan who was very patient and friendly in helping me during my visit.

Not a perfect experience here, but there were many factors that deserved a 5 star review. I was…read morefrom out of town, and requested a check up appointment ASAP. They invited me in the next day even though they were fully booked. I was grateful to get some relief and consolation. The dentist didn't bid me farewell after the check-up - that is my only complaint. He just "up and left". Deficit on some social skills, but I still managed to get a good impression. Overall, very friendly and professional.

Dr.Elston Wong's dentistry is the only dentist I would go to in barrie. I have been going for over…read more4 years.The office is professional and Dr. Wong takes the time to give you options for the treatment recommend. I just had 2 caps to replace the large fillings I had in my back molars that were breaking down. The team uses a 3D camera that gives you the perfect fit for your bite. I have extreme gum sensitivity and Dr. Wong completed the caps with ease. You will not be disappointed!

I have been a patient in Dr. Wong's dental office for many years. The care you receive is…read moreexcellent. Very professional staff. I would recommend to anyone looking for a new dentist, to reach out to Dr. Wong.

A good dentist is hard to find. I know I've been through my fair share. I'm very lucky that I found…read moreDr. Steve Mocrae as he is an absolutely excellent Dentist. Dr Mocrae and all his staff are professional, friendly and very understanding. They never judge and most of all you know that you are going to get great work done. If you're new to the Barrie area or you're just looking for a new dentist I highly recommend Dr. Steve Mocrae Dentistry in the Kozlov mall.

Dr. Steve is the best dentist ever. He's very nice, gentle to his patients. The clinic is very nice…read moreand clean with professional friendly staff. I'm highly recommended.

If you're looking for the type of care where you're treated like a person, would not really…read morerecommend. Everything was odd, with a focus on cranking out as many surgeries as possible. I understand they get paid per surgery, not hour, but oh my goodness was that the worst I've ever experienced in any care sector. Very weird, it was like an assembly (or.. dis-assembly? lol) line, a factory or something. Don't get me wrong, I didn't expect them to Mr. Rogers me through it, but I also didn't expect such hostility about my nervousness. In their defence, I did wake up from the surgery very scared and tearful. It was my first time under anaesthetic. The nurse I had was (I think) unreasonably upset about my reaction. Like she was mad at me for some reason. Told me to get up and get out but also that I wasn't allowed to leave until I stopped crying. The only pleasant part of the whole experience was the front desk ladies. NIGHTMARE!

Well organized with every single person I encountered being extremely patient, caring, helpful,…read morewilling to answer my questions and put me at ease. There isn't one negative at this place. Very highly recommend going there. Dr. Jackson is a true gem.

Alert - this office has recently gotten involved in a family dispute between my husband and his…read moreex-wife as evidenced by harassin my husband while at work for his credit card number to pay for his children's dental appointments as according to them "it is the law as his birthday comes first". My husband was hesistant to give them our credit card, given his children have been patients of this office for five plus years and they have never asked for this before so each time they called he said I will call you back, as he wanted to look into the matter. On the last time they called, I spoke with the billing secretary and explained to her that it was my understanding that given we don't have the relationship with the office, nor did we sign any contract for care, it was inappropriate to bill our credit card due to his birthday coming first. She actually argued with me and after I brought up the fact that his daughter had reached the cap on orthodontic treatment and there was nothing to send to our plan regardless, she then told me it was office policy to have his number but could not eplain why they haven't needed it for the past five plus years. Furthermore, I calmly explained to her that this billing situation was complicated as the children have THREE plans and my husband;s exwife REFUSES to have the dentist use my plan (which we cannot force her or the office to do) and that I would appreciate that unless there is an issue with my plan or my husband's plan to please not call and harrass us with this "new" office policy as we would not ever be complying. To make matters worse, the next time my step-daughter was in the office, this same administrative person apparently told her and her mother that she is sorry that they have to deal with me because I called the office and screamed at her so loud that her other clients could hear me. Given I was actually at work (in a government office building neverthelss) AND I have witnesses to the conversation that at no time did I scream, but I did speak firmly on how unappreciative we were to the repeated phone calls etc. We then sent a letter to Dr. Ferguson to complain about the lack of professionalism and slander of my name by his staff (over a month ago) and to date this has not been answered in any form. I am in the process of filing a complaint with the Better Business Burerau and the Ontario Dental Association as recommended by my own dentist office as they have expressed how mortified they would be if this happened at their office. The more you know about what goes on behind closed doors .... these types of offices are in a bind when it comes to dealing with divorced families and extended family drug plan but at the end of the day, they were gettihg paid their money either way and tg get involed in any our our family affairs was completely unfounded and slander of my name and actions will not be tolerated.

Great staff, super star dentists ( Ryan and Dean) and awesome dental technicians. You can't get…read morebetter, friendlier and more professional service.