I just checked Yelp for office hours because I need to schedule an appointment, and it occured to me that I never left a review - so here it is:
Dr. Totera is amazing.
The staff he's hired over the years, people who used to work there or are there now, have all been absolutely wonderful. They have always been polite, accommodating, friendly, and sweet.
I get extremely anxious about dental work and only trusted one dentist in Brooklyn to get anywhere near me, so when I moved to NJ a few years ago it was nerve wracking to find someone new and test that relationship out. I've had bad experiences in the past with dentists who made me feel like crying. It's not a snowflake sensitivity thing. I'm talking about people who rush you and don't want to wait for shots to kick in because they triple book appointments and don't have any patience for patients as human beings. They just see patients as insurance/cash pinatas.
Totera is not like that at all.
Quality of work matters, but just as importantly: kindness, patience, and compassion matter.
Being willing to give that extra shot when a patient is nervous that the first one isn't enough (personally 1 shot never worked for me, but some dentists got annoyed when I asked) makes a huge difference, for example.
Dr. Totera makes me feel at ease. He's very kind. He's gentle as he's working his magic. He's understanding. He's not judgemental, just relays information without making you feel like you're being talked down to.
I've recommended him to friends and family. I've taken my boyfriend to him and gladly paid out of pocket for both of us (uninsured). I recommend him to anyone, and I mean that wholeheartedly.
Thank you Dr. T for everything, and see you soon :)
- J read more