Amenities were subpar: champagne served in plastic flutes; old strawberry-infused water with pale,…read moresoft, mushy, translucent strawberries; and an extremely limited tea selection, with no calming options such as chamomile or mint. There were no relaxation chairs, and the spa amenities (steam and sauna only) felt more like a gym than a spa. The dressing room was small and could accommodate only one person at a time. Music came from a large TV on a "Zen" streaming channel, but commercials and ads repeatedly disrupted the atmosphere. The experience was further ruined when the manager attempted to shorten our massage time--despite our arriving early--because she spent 20 minutes giving a history lesson and guided tour of the home. The massage itself was great, but the overall experience was absolutely not worth the $450 price tab per person, including tip.

We had a nice stay here overall. The staff was very welcoming and friendly, and the entire place…read morefelt clean, cozy, and charming inside -- very picturesque and thoughtfully decorated. We stayed in the Happiness Loft, which was cute and unique. The pictures do note that it's not ideal for tall guests, and that's true -- the ceilings are quite low, but it worked fine for us. The highlight of our stay was definitely the spa. I had one of the best massages of my life, and the couples massage experience was wonderful. That said, it was on the pricey side, as was the room rate, though the charm of the property sets it apart from many other Sacramento options we looked at. Breakfast was good, but at $30 per person, it didn't feel like the best value compared to other places we've stayed. The biggest downside for us was the location -- while the hotel itself is lovely, the surrounding neighborhood didn't feel like a place where we could walk around and explore, so we found ourselves driving elsewhere for dinner and activities. Parking was also limited. Overall, we enjoyed our stay and are glad we experienced it. The service, cleanliness, and spa treatments are excellent, but for the price point, I'd likely explore other options next time. For us, this felt like a solid three-star experience.

Our bathroom was bigger than the actual bedroom. Breakfast was okay. It wasn't that bad overall…read more But the toilet seemed like someone had used it before we booked the room and the room wasn't soundproofed. It's an old building so it's understandable that the stairs were creaky. I wished they paid more attention to cleaning it well though.

They are very good attending to problems quickly most of the time. the noise is good compared to…read moreother apartment complexes. surprises me cuz how many people actually live here. grounds are kept clean.

A beautiful venue what appears to be out of no where. We came here for a wedding and it's simply…read morebeautiful. Loved the food and drinks. Great service.

Mother's Day brunch: The menu was very small, ran out of multiple items, and, again, it was very…read moresmall; service was all over the place. They comped the meal, and we didn't ask for it; we only wanted to split the check, which was a policy that was never discussed, but their system could do it. So they decided to comp the check, given the many issues. Then the manager calls me after we leave, leaves a message, and says, very passively aggressive, "We comped your meal, but you did not leave the server a tip." Servers live off tips. But don't worry, we took care of her tip. Have a good day." Umm, excuse me? I was a server for over 7 years. First of all, I wouldn't expect a tip after the establishment that failed me by not ensuring they had adequate kitchen supplies to keep a Mother's Day up and running. Additionally, I would have added more staff to the day, which would of course be very busy. And lastly, how are we tipped when you comped the bill and walked away, and nobody had cash? We did not ask for the bill to be comped. So for future reference, dear John I don't recommend calling your customers and bullying them over voicemail. You're the problem, not us.

My husband made reservations here for our 27th anniversary. He doesn't usually do the planning of…read morethings like this so I was very open minded and appreciated his thoughtfulness to his many surprises during our mini getaway. He went inside as I waited in the car to check us in. When he came out to get me my first thought was okay this is different. Sterling Hotel by Wedgewood Events is a charming escape right in the center of Downtown Sacramento's action. The magnificent dome, stained-glass entry, and historically unique hotel is pretty well kept for its age. My favorite part of the room was the tub. The bed was comfortable and quiet, yay!! Huge and although the view from the window wasn't great I could see my car. Downtown Sac is known for its night life which we don't care for but it's not the safest place either. Parking was in the street and it's not free from 8am-10pm. There is a nearby garage but it's cheaper to park on the street. The short time I was there I didn't see any workers. But the note in our room did give us instructions if we needed further assistance. We aren't needy and don't like to be bothered so it was fine, just different. Breakfast were just to go bars and snacks, water bottles, and juices. But all in all clean hotel and quiet which makes me very happy.

The room/staying quarters itself, I would rate 3.5/5. Airbnb style isn't ideal if you need after…read morehour assistance or have a concern. The hotel was lovely and quaint. I liked that the rooms were all a little different -- some, more modern than others. I personally would NOT stay here again simply for the fact that the hotel operates Airbnb style and you can't get in touch with an actual person after a certain time and there is no one on premises. My key card stopped working altogether so I called the emergency number only to be sent to voicemail three times and sent a text saying, "Hello how may i help you". The text was sent just like that. THANKFULLY, my brother had my spare and we were a large group staying on property for the wedding. Otherwise, I would have been a woman locked outside my room with no assistance after midnight. Beautiful ballroom and event space but certainly needs fine tuning on the "no staff available after 4:30p" CRAP. One of our guests had to call the police because they heard someone trying to force entry onto the premises around 1am Thursday night/Friday morning. The police were given the after hours emergency number so they could attempt to notify someone of the matter and could not get ahold of anyone. That should be self-explanatory.

I came with my husband on a Sunday. For being non locals sometimes its hard to know where to go and…read morewhat the times are for dinner and lunch. You go up the steam boat which is very cool to me and the view of the water and the Ziggurat building in the back. If you sit outside on the deck you can see all this and the sunset behind the famous yellow Sacramento bridge. On this day we even saw sea lions lounging and one swimming around. It was January so it's cold and breezy, so make sure you dress accordingly . Our waitress was funny but it took a long time to get service. Inside the little bar area was full and so we had to go outside. We found out no actual meal until 5pm only apps and drinks. The drinks honestly were ok as well as the appetizers so that made us decide to go elsewhere for dinner. Its a touristy spot with its charm just not great food or drinks. Service is slow. They are also a hotel but we only had drinks. You gotta walk and park in nearby garages as the area is always super busy and very little parking on the street.

Stayed overnight December 17th at the Delta King at the waterfront in old Sacramento. Because I…read morejoined the Captains Club at the beginning of the year I earned a complimentary night! It's so fun here...we literally can walk to everything! Pilot House upstairs is great for a more casual lunch with cocktails. Indoor and outside seating. I feel SAFE at night because it is well lit with shops and restaurants to walk to. Family friendly! The beautiful 60 foot Christmas tree is right in front of the Delta King! Walk to the Polar Express train! Great shops to satisfy your Christmas list! Thank you again ANGEL...KAREN..and SHARON who were on duty during our visit. They are wonderful ladies that take care of the clientele with class and expert service! A TEAM! Love this place!!! See you next year!

Perfectly fine. We were here for about 14 hours and didn't spend much time in the room. It was very…read moretiny, but was clean, quiet, and had a fridge, coffee maker, and microwave. Air conditioning was good. Unfortunately, the advertised underground parking garage was full and we were told to park elsewhere (apologetically). We used the info sheet they gave us to locate another garage. We chose one that was open to the public on weekends and happily skipped off to our concert at Golden 1 Center. We only found out the next morning at 8:30am that the garage didn't open until 11am. This was our fault for not noting the hours of the garage, but it soured us on the experience a bit. We ended up walking to breakfast (there is no breakfast at this hotel, despite the description on Yelp) and waiting for our car to be sprung from the garage. The description of this hotel should be updated to include the price of parking, the fact that parking is not guaranteed, and to say that there is no continental breakfast. This is a barebones location that is comfy, feels safe, and is centrally located if you're going to a venue in Midtown.

A friend and I decided to go on a little weekend trip. We booked this hotel because of its…read moreproximity to the Golden 1 Center and various restaurants. During check-in, we found out that they charge for parking and that parking isn't guaranteed because the lot is super small. We were not charged for parking because the lot was packed, but I feel this is something that needs to be advertised. The fact that you're a hotel guest and may not be able to park there should be something that everyone needs to be made aware of. We had to find a public lot to park in overnight. Luckily, we found a lot about 5 blocks away. Overall, it's not the best stay, but.... at least there were no bed bugs....

This WAS a nice B&B but no longer exists. I know because a friend of mine lives there. Near the…read moreSunday Farmers' Market is a cool one: Capital Park Bed & Breakfast Inn. I haven't stayed there, but I've seen the place and it's lovely.

Took a weekend trip to Sacramento to watch baseball and explore the City. Front desk staff allowed…read morefor an early check-in, provided shuttle service for a couple of instances, and even ordered and paid for a cab on the way to the airport due to a scheduling issue with the shuttle driver. They went above and beyond! The location/area of the hotel was quiet. Don't have anything bad or negative to say about the stay and would recommend to anyone! Friendly staff, clean rooms, free breakfast!

This is definitely a budget hotel but it's fine if you need a last minute place to stay. It's…read morefairly clean- just needs some updating and better staffing at the front desk. Keycard: The key card is would only work intermittently. We had to try many different entrances to get in. None worked one night and no one was at the desk to help us and it took about an hour to get in to our room. Bedding: Mattress is a spring mattress that's about 20 years old with no mattress protector and the sheets were very thin and crunchy. It is very close to the freeway and gets pretty loud at night. Check in and front desk staff: There was no one at the front desk multiple times. It was difficult to get issues solved because of this. They did offer free breakfast and the woman working there was incredibly kind and helpful! She made waffles for everyone and pointed out all of the toppings and all the other breakfast options. She even poured me coffee!

We came here to meet family for thanksgiving. It was a better and more family friendly experience…read morethan Disney's Aulani (except for the pool, lol). The people who work here are amazing! Another reviewer said you can tell the employees are treated well, and I can see it too. I was impressed by how many staff were helping make the ample breakfast buffet operate so smoothly. Everyone guest got what they needed and more. There are two juice and coffee stations, two egg and bacon stations, omelette station with multiple chefs working SO hard (we tipped!). We got a room with a great view! 802...yes, by the elevator but didn't notice extra noise. I would say 510 looked the most private and would recommend if you're ok with accessible (I thought that we had this room first so went to check it out). We never opted in to housekeeping but got towels and an extra blanket when we needed them. Staff easily directed me to a water filling station under the lobby stairs. The pool was small, but never too crowded...a bit too cold for my baby unfortunately but my older kid loved it. The hot tub was pleasant. Yes, it's more of a kids area on holidays and weekends (not sure about work week). That was great for us. The included happy hour was also great! The night we visited they had a complimentary specialty margarita and a list of complimentary wines and beers and a ton of snacks! Chips and salsa, pretzels, house made pita chips and hummus. Removing one star because our room was a bit stuffy and vaguely smelled like whatever the prior guest heated in the microwave but we got used to it quickly. I'm super sensitive to smells and hardly noticed after a bit. Also the bright lights on the outside of the 8th floor windows are BRIGHT and hard to get the living room area dark due to the hall lights (kids slept there). We survived. Thanks for helping us enjoy a semi stressful holiday!

Honestly, the hotel overall was great-- we visited with a school group tour recently for my…read moredaughter's 4th grade trip & we were excited for a nice, clean, cozy bed to land. The atrium was fun for the kids to see their friends and the breakfast was wonderful! The hardest part for me was waking up to a pretty serious water leak above my bed dripping consistently on the pillow next to me. I immediately called the front desk and the person I spoke with didn't seem concerned at all and said the engineer wasn't in until 7am. My daughter was sleeping soundly, but having a steady flow of water dripping on my bed meant I was up at 4:45am with a third full day of education ahead of me. Literally nothing was done to improve the situation and I just hope and pray the leak was fixed before they put anyone else in the room. It would have been nice to offer SOMETHING to make things right. Don't stay in room 420 or at least ask if the water leak has been fixed!