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    Delta King

    3.4 (793 reviews)
    Open • Open 24 hours

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    Mau M.

    Spent our anniversary here and location-wise, absolutely no complaints. Valet parking made it convenient and it is centrally located, easy to walk around before or after dinner. Restaurant itself was not bad. A little bit pricey for the food and kind of usual dining experience. We went upstairs for some drinks but it seems like the bar closes early and they really did not have any more drinks aside from wine. Kind of a letdown for looking forward for some margaritas on some warm nights. The accommodation while small works for us. The rooms were clean and comfortable. Service was good, too. Glad we chose to stay here!

    Clam chowder and shrimp scampi to start
    Jeremy T.

    This is a pretty cool experience and has great views. The first two things I tried were the shrimp scampi and the clam chowder. Both were very delicious. For dinner I had the Frisee salad and I will have to say the lardons in this salad are a bit over powering when paired with the vinaigrette. Overall the waitress that took care of us was very kind and provided awesome service.

    Getting drinks while waiting for the game.
    Melissa S.

    We came here this past Sunday after we became parched from all the walking we've been doing. A lot of people were eating lunch when we arrived. Most of the tables outside were taken so we sat inside. I love sitting outside it's so serene. They have a TV in their upstairs bar, but they didn't have the game on, the 49ers were playing. If they had the game on we would have stayed longer. Another couple at the bar were excited for the game being put on when we asked if they got the game, but no on actually put it on. Either way it's a nice place to grab a drink. It's so calming and peaceful being on the Delta King. You have a lovely view of the riverbanks and you're away from the crowds. They also have a women's bathroom upstairs that has two stalls. It's bigger then it looks on the outside. It's to the right of the staircase if you're going down. It's clearly marked. I believe they have a second restroom downstairs for the dining room guests. I ordered a root beer and was surprised on how small a glass it was in. They may have had free refills, but I didn't ask.

    Mary P.

    Stayed overnight December 17th at the Delta King at the waterfront in old Sacramento. Because I joined the Captains Club at the beginning of the year I earned a complimentary night! It's so fun here...we literally can walk to everything! Pilot House upstairs is great for a more casual lunch with cocktails. Indoor and outside seating. I feel SAFE at night because it is well lit with shops and restaurants to walk to. Family friendly! The beautiful 60 foot Christmas tree is right in front of the Delta King! Walk to the Polar Express train! Great shops to satisfy your Christmas list! Thank you again ANGEL...KAREN..and SHARON who were on duty during our visit. They are wonderful ladies that take care of the clientele with class and expert service! A TEAM! Love this place!!! See you next year!

    My beautiful wife!
    Jonathan S.

    Great service great food had the pork belly hash. Would definitely come back again for Sunday brunch and recommend it to friends and family...

    View from top floor outside the room
    Tiffany K.

    So I've decided to do one thing off my bucket list each year. One of the these has been to stay overnight on the Delta King for the 4th of July and watch the fireworks. The view of the fireworks was amazing! You could hear cheers from the Oakland A's vs. Giants game as well. I booked the room a few months in advance. This is key as I found out that the same room was going for almost $700 a day before the 4th. I paid $245 before taxes which seemed a bit extravagant for me. Highly recommend the 3rd floor as you get less foot traffic and it feels more private. Parking is valet for $30. We ended up parking at the Amtrak parking lot which allows you to do overnight with the app, it was about half the price but you do end up walking a few blocks. Fortunately the night that we were there was on the cooler side and the delta breeze was cool and strong. We even had to get out the spare blanket! The rooms are surprisingly quiet and the bathroom is quite spacious however the windows don't open. I found the AC to be lacking in terms of temperature and strength so I ended up keeping the door open and using the fan which was provided. The coffee maker in the room tastes horrible but there are plenty of cafes and spots for breakfast within walking distance. You do get two complimentary drinks from the bar with vouchers upon check in - wine, beer, soft drink. The fun part was talking to the other hotel guests! So many people make this a tradition. When folks asked where I was from, I had to sheepishly reply "Sacramento." For dinner, I did DoorDash. They delivered to the lobby and we got a call from the front desk when it arrived. Sitting outside on the patio with a river view and seeing all the boaters was fantastic. Highly recommend!

    Murder Mystery
    KC C.

    I was recently on the Delta King with a large group from a conference and was there for the Murder Mystery event. It was my first time, and the experience was confusing at first but fun. (I wasn't sure what the expect) The actors really stayed in character and put on a great performance. I had small bites and hors d'oeuvres were served, and we had access to both the first floor of the boat and the outside dock area, which was a nice even the weather was beautiful that evening. The Delta King definitely has old charm, but could use a deep cleaning to freshen things up. With a lot of people on board, it did get stuffy. Overall, a fun and entertaining experience if you're interested in the Murder Mystery event!

    Mushroom Appetizer
    Mike B.

    NIce atmosphere, a little formal. Great service. Mushroom appetizer was very good, drinks were good. We split the Cajun Linguini, and it was good, but more salty than it needed to be in our opinion. We did split the meal and it was enough to satisfy both of us.

    The bridge opening and closing
    Markus R.

    The location is stellar. It's in the heart of Old Sac right on the river. There is a parking garage + lots nearby. Also, there is street parking available. The boat itself is rustic yet slightly renovated and modern. There is a large bar onboard with a restaurant. The deck outside is very nice and has tables to sit at. On a nice evening, the views cannot be beat. The sunset hitting the water is one of the most memorable experiences you will have. The food and drinks were pretty good. The complimentary bread was delicious. I have no input on the hotel rooms aboard but I heard some are haunted Bottom Line/TLDR: amazing experience.

    Sylvia A.

    We have been coming here since our first date and it's always amazing. We love it here and also the murder mystery is the best. Tonight we had Mariah as our waiter and she was the best! Ask for her.

    Captains Suite, you have to climb over the side of the bathtub which is about 1 1/2 feet
    Cathy R.

    I have really struggled to write this review. We stayed here last week for 2 nights in the Captains Quarters. For parking you can either park in one of the 2 parking garages (will have to walk a few blocks with your luggage) or valet park. Right in front of the hotel is the valet parking and Timothy was very friendly. It is $30 a night but you do have in and out privileges. Apple and her staff run the hotel and they are all very helpful and friendly. Check in was easy and quick. They have ice and some drinks for sale available at the front desk and someone is there 24/7. We were on the 5th floor and walked up the stairs, however they do have an elevator in the lobby. The Captains Suite is a larger room with a private balcony. Of course this is an older ship and although the other rooms have been updated, the captains suite has not, it remains as original as can be. The biggest issue is the shower. This is really an old fashioned bath tub converted to add a shower head, however to get in you have to step up and over the tub which is about 2 1/2 feet tall. This may not seem hard but in reality it was difficult. There is not much to hold on to so getting in and out was a struggle and very uncomfortable. Once inside, the shower head does not actually work, you have to use the hand held one which makes it hard to wash your hair with one hand. It is also very small and there is no place to put any bottles of shampoo or soap. Overall this was a very bad experience. In addition, the toilet is still the old fashioned pull handle from the ceiling mounted tank. It is very loud and does not flush with 1 pull, you have to flush twice. There are a lot of windows in the second story, where the ships wheel is) however they have no curtains, so the room never really gets dark and in the morning there is a lot of light coming in early. The bed was smaller than a queen and very uncomfortable. You can only see the TV from bed, not from the chairs in the sitting room. The room is also very slanted so you are either walking up or down hill to move about the room. There is a drip coffee pot but no microwave or fridge. Anyone from the street can walk around the ship as there is nothing preventing them from entering the area, like locked doors. We saw 4 people who walked on from the street and were sightseeing around the ship. They can come to your windows and doors. I did not really feel safe at night after seeing this. If there is anything happening on the main street (we had a marathon and a latin dance festival) it is very loud. In our case the marathon people started setting up at 5:30 in the morning on Saturday and the music from the dance festival went on until about 10 pm. It is nice to be able to stay so close and just walk around Old Town without having to drive or park if you are just there to hang out.

    View from the boat deck dining area
    Danny N.

    We really enjoyed this unique experience while visiting old Sacramento! We had the opportunity to dine on the deck boat. The food was decent and the view was excellent. The fish and chips was our favorite.

    Room 439
    Michael S.

    Located in the Sacramento Old Town waterfront, the Delta King Hotel is convenient to absolutely everything. In the shadow of the Tower Bridge, accompanied by the sounds of sea lions and many small birds, is a charming period place to stay. If you like wainscoting and highlights of brass and tile, the historic floating hotel will be right up your alley. All the amenities of Old Town are steps away, and there is a full restaurant and a bar / grill aboard ship for later evening eats. The service staff were friendly and knowledgeable and made checking in effortless. Use the valet parking instead of risking getting parking tickets from the city. The only item of which to be aware is the Wi-Fi throughput is incredibly uneven around the ship. I had to use a mobile Wi-Fi strength / throughput detector app to get usable bandwidth. Romantic, convenient, and picturesque!

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    Delta King Reviews in Other Languages

    Ask the Community - Delta King

    Is there anywhere to smoke? Or are we allowed to leave the boat at anytime to smoke and come back if we're overnight guests?

    I don't recall a specific smoking area onboard, but it'll take a minute to get dockside. Coming and going doesn't require going through the check-in desk area, so you're all good. Enjoy!

    Are the guest rooms air conditioned?

    Yes you can adjust the heat or coolness and it works very well!

    Hi good day! Will be checking in today but wondering about where we can park our car ? Thanks

    They have valet

    Is is handicap accessible?

    No this is not !! I found it very difficult to maneuver around the stairs also.

    View All 6 Questions

    Review Highlights - Delta King

    “Mostly, I loved sitting on the deck, sipping wine, watching the birds and sea otters on the Sacramento River.”

    Mentioned in 30 reviews

    Read more highlights

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    Hyatt Regency Sacramento - Dawson's Steakhouse

    Hyatt Regency Sacramento

    (758 reviews)

    $$

    Downtown

    The rooms and stay- a 3. I cannot stand beds made of sponge. They kill my back. I went 2 nights…read morewithout much sleep. If you like beds made out of a giant sponge, the rest of the room was fine. Also, parking lot fills up and the spaces are super narrow. Service was good. Location is great. Meeting and event service- a 5. Meeting room good. Food excellent. Staff excellent. Highly recommend for meeting and events.

    Paid for a Room. Got Security, Police, and a Trespass Notice Instead…read more I had another astonishing hotel experience, this time at the Hyatt Regency. It started with a basic problem: my wallet had been stolen, so I did not have a physical credit card with me. I had already paid for the room. I was trying to explain the situation and find a practical solution. The person at the desk was new and, from what I could tell, did not know how to handle it. Fine. People are new. That is when you get a manager. So I asked for the manager. Instead, security came over. While I was trying to explain what had happened, security started interrupting me. I told them not to talk over me and that I wanted to speak with the manager. Then, somehow, a routine hotel check-in problem became a police matter. The hotel called the police. The officers who responded knew me and understood that I was not a threat. What they told me afterward is the part that should trouble Hyatt enormously: they said that if they had not known me, they would have approached the situation with guns drawn. Think about that. A stolen wallet. A physical-credit-card problem. A guest asking for a manager. And it escalated to a police response that, according to the responding officers themselves, could have involved officers arriving with weapons drawn. That is not merely bad customer service. That is reckless escalation. Police officers have real emergencies to deal with. They should not be diverted because hotel staff cannot competently manage a payment issue and a guest asking to speak with management. At some point, the fact that I was carrying a gun became part of the situation, and the hotel had a trespass notice issued against me. So here is what actually happened: I paid for a room. My wallet had been stolen. I did not have a physical credit card. I asked for a manager. Security interrupted me instead of helping. The hotel called the police. The responding officers told me the situation could have resulted in police arriving with guns drawn had they not already known me. I was not allowed to spend the night in the room I had already paid for. And I left with a trespass notice instead of a hotel key. This was not de-escalation. It was escalation layered on top of incompetence. And I cannot ignore how the experience felt. I am visibly gender-nonconforming, and I came away believing that the way I looked affected how quickly I was treated as a threat rather than as a paying guest. I cannot know what was in anyone's head, but I can describe exactly how I was treated. Apparently hospitality now means: Pay for the room. Ask for a manager. Get security. Get the police. Risk an armed response. Get thrown out. One star.

    Embassy Suites by Hilton Sacramento Riverfront Promenade - Meeting Room

    Embassy Suites by Hilton Sacramento Riverfront Promenade

    (588 reviews)

    $$$

    Downtown

    We really enjoyed our stay at Embassy Suites Old Sacramento! The location right on the river was…read moreperfect, and the hotel had a great atmosphere. The drinks were excellent, the complimentary breakfast had plenty of options, and while it was definitely a busy hotel, everything was well managed. We stayed on the 8th floor, which was nice and quiet. One of my favorite features was the separate living area with a ceiling fan, making the room feel much more comfortable and spacious than a standard hotel room. The staff was friendly and welcoming, and valet parking made coming and going easy. We'd definitely stay here again.

    Let me start off by saying my experience at this hotel was NOTHING short of AMAZING…read moreThis was one of the Greatest Weekends for me, as I had arrived early to the hotel as was waiting for a room to be ready for early check-in. I was greeted by helpful staff and started exploring the lobby and the amenities, it was my first time in Sacramento, as well as my first time Meeting & Greeting a young lady I had met Online ‍‍ We weren't meeting up for a few more hours so I decided to explore the area for things to keep us busy, mind you it's Memorial Day Weekend The staff at the Embassy asked what brought me there and so I told them about how we met and what got us to this point. The staff saw I was a bit nervous/anxious and immediately without my knowledge, jumped into "Action". I asked about having flowers delivered.... Then they gave me recommendations for attractions and events for the holiday weekend "Do you have any dinner reservations we can help with"....these were some of the suggestions and questions I got ‍‍‍ After exploring, I came back to see if my room was ready, and I had been upgraded to a Suite, which had a view overlooking the River Then she arrives ‍‍ And I head to the lobby to greet her, she asked to see my room, so we went back up & upon arrival...the flowers I had ordered were in front of my door she was so surprised and I totally wasn't expecting that delivery by the staff I showed her the room and the view then we went horseback riding. We got back around 730-8pm the staff had changed but all knew this was a special weekend, because once we got back to the room we had an even bigger surprise.... A whole table setting in our room with Chilled Champagne and a lavish charcuterie board Needless to say, this Weekend will be one of our Cherished Memories as the staff went Above & Beyond making our visit the Most Memorable Thank You Melissa Medina Director of Front Office Operations and Embassy Suites Hilton Riverfront for The Best Hotel Experiences I've Ever Had We Will Be Back

    The Citizen Hotel, Autograph Collection - The view from the hotel - Metropolitan Terrace (7th floor)

    The Citizen Hotel, Autograph Collection

    (782 reviews)

    $$$

    Downtown

    I've had the opportunity to experience The Citizen Hotel a few times now, during work trips and a…read morePilates event, and they never disappoint. The rooms were clean, the location is convenient and just a short ride from the Amtrak station, and it's a great place to stay when exploring downtown Sacramento. I also enjoyed the hotel's décor, which gives the property its own unique character. If you're driving, I'd suggest using the nearby parking garage or valet. I personally felt more comfortable avoiding street parking.

    Apparently the Architecture Is Historic. So Is the Customer Service…read more I paid roughly $400 for a room at The Citizen Hotel, Autograph Collection by Marriott. Before booking, I did exactly what a reasonable person is supposed to do. My wallet had been stolen, so I did not have my physical identification with me. I called Marriott beforehand and explained the situation. I was told that if I booked online and completed mobile check-in, it would not be a problem. So I followed Marriott's instructions. I booked the room, paid the money, checked in online, and had the electronic key process set up. Then I arrived at the hotel. The person at the front desk was spectacularly rude. She showed no interest in explaining anything, finding a solution, or even having a meaningful conversation with me. When I asked to speak with a manager -- not demanded anything extraordinary, just asked for the manager -- her response was to call security. Security then asked me to leave the building. So there is the Citizen Hotel experience: take approximately $400 from a guest, allow him to complete the online check-in process Marriott told him to use, and then, when he arrives, refuse to deal with the problem and call security when he asks for management. And then I started reading the other reviews. Apparently I have company. Other guests describe the same larger pattern: rigid front-desk procedures, poor problem-solving, slow check-in, billing disputes, valet problems, noise, and staff who seem far better at enforcing procedure than solving problems. One reviewer even described an eerily similar situation involving a guest without a wallet and a front desk that could not -- or would not -- find a practical solution. That is the point here. This was not merely one rude interaction. It fits a pattern. And somehow they managed to make it worse. After refusing to honor the check-in arrangement I had specifically called Marriott about beforehand, and after having security remove me when I asked for a manager, I was then told there would be a 15% cancellation fee. Think about that. They would not let me stay. They would not meaningfully address the problem. They removed me from the property. And then they wanted to charge me for canceling the room they were refusing to let me use. That takes the whole experience from merely incompetent to almost surreal. A hotel charging roughly $400 a night should know how to handle an unusual situation without turning a paying guest into a security problem for asking to speak with a manager -- and then charging him for the privilege. Instead, I got: Here is security. Leave. And we'll keep 15%. That is not hospitality. That is a very expensive building with beds in it. One star. Refund the entire charge.

    Kimpton Sawyer Hotel - Plant we selected for our room

    Kimpton Sawyer Hotel

    (527 reviews)

    $$$

    Downtown

    Came here for a staycation via Chase The Edit Program…read more 1) Check in could have been smoother. We called a day in advance for earlier check-in and they said it shouldn't be a problem. When we arrived at 3pm, they said the room was clean, but hadn't been inspected and they would text me in 10min when it's done. Fast forward an hour later, and no text came through. We checked in with the front desk and their apology was that they forgot to let us know... The front desk agent didn't go through any of the hotel amenities or benefits as part of the Edit. 2) Room itself is nice and shower is enormous, but no bathtub which seems like a missed opportunity. 3) Social hour (5-6pm) is fun with generous pours of local wines, beer, cocktails and mocktails. Pool is popular and they provide sunscreen, which is a nice touch. No hot tub. Also, they are quite strict that it's only for hotel guests as there is someone guarding the entrance. 4) The only on-site hotel restaurant, Revival, is 21+, which is discouraging for families. You can order takeout to your room though. 5) Fitness center is certainly on the smaller side, but has the necessities. Overall, a solid hotel that misses on a few marks for service.

    My daughter gifted me to Kimpton Sawyer Hotel for a staycations. What a lovely hotel for it. It's…read moreclose to many interesting destinations like the Golden 1 Center, Crocker Arts Museum, California State Capitol Museum, California State Railroad Museum, Old Sacramento waterfront, and cinema, all within walking distance. When I checked in on Sunday (July 26th, around 4:30 pm), the female staff (whose name I forgot, ) at the front desk was very friendly, professional and super nice. I got a very nice upgraded room (because of my daughter's credit card privileges). The room was big and clean. But the spotlight is on the bathtub!!! A standalone, deep, and curved soaking bathtub that I was able to enjoy this full-body immersion experience with the mandarin and citrus bath salts that the hotel provided. That made my stay truly luscious and fulfilling my daughter's aspirations for me!!. They have a coffee time in the morning at the lobby where we can choose from tea, hot coffee or iced coffee. Then we got to enjoy the social hour for drinks from 5 pm to 6 pm. They offered various wines, beers, liqueurs, non-alcoholic drinks, and appetizers. I particularly liked the cocktail, Silver Spoon cocktails, offered on day 1. It's very smooth and mellow especially when pairing with Korean spicy chicken wings which were the perfect appetizer. We really enjoyed the time at the cozy lobby. It's a nice way to cool down. They have a cocktails making class (Mixology) at the Revival (hotel bar/restaurant) for registered guests and the class is offered daily at 4 pm, same Cocomo drink every day. Adam was a fun and energetic teacher and we all were joyfully engaging like the perfect students. I liked the drink and the the class!! Activity for adults. It's totally cool! We ate our meals mostly at the Revival and room services from the Revival too. I will do a separate review about the restaurant. I loved their gym. Quite spacious with quite a few equipment. I was there exercising alone so I tried most of the equipment. They have a big beautiful pool that's absolutely inviting. They also have several cabanas for groups rental. But it's just too hot to be outside. So I spent most of my time in my hot soaking tub! . I also went shopping and watched a movie. Shenna was very pleasant when she helped me to check out of the hotel. I had a great stay.

    Hilton Garden Inn Sacramento/South Natomas - Guest room

    Hilton Garden Inn Sacramento/South Natomas

    (245 reviews)

    $$$

    Natomas

    This place is nestled in a little business area surrounded by trees and park like setting. This is…read moregeared for business people. Very quiet and safe. Free parking with tons of shade. The lobby is welcoming with friendly staff. It has a bar and grill open late. Price is under 200 on a Sunday night. Room smells fresh and everything feels crisp and clean. Highly recommend. Came here for a business trip and would return.

    Broken leg on nightstand left table unbalanced so when I put my hand on it in the dark (getting up…read moreto use bathroom) I lost my balance, hit my hand on the wall & barely managed to prevent falling. I woke up with 2 very sore fingers on my right hand. I reported to desk (only 1 staff working solo). She did give me an ice pack and a wrap. She did apologize. She asked me what she could do. That's odd to me, I've been in customer service over 45 years, I never asked a customer "what can I do?" for bad service or experience s...just make it better. I told her have someone go remove the nightstand so the next guest doesn't get injured. I went back to room to record how severely unbalanced the table was. A HK Supv (Myneli) was very kind but also unsure came by, I told her take it out PLEASE. It's a handicap room to make it easier for those of us with disabilities, not to make it unsafe or uncomfortable! She removed it as I requested. The front desk agent, said she was going to make an incident report and a manager would contact me, I never heard from anyone. That was 5 days ago. The front desk agent said she would put some points on my honors account, never happened. I also reported that I left my breakfast passes on the same dresser I placed the tip (not 2gether) the tip and passes were gone. The front desk did replace them, thank you. I also chose this location because it had an outside hot tub near the pool but was disappointed to see CAUTION tape like a crime scene. No access. PLEASE update repairs so we have accurate info when booking! I opted for a hot bath (dirty tub, I had to clean. See photos) There was also long hairs on the soap & shampoo bottles. I always travel with clorox wipes BUT why do we have to spend so much money and still have to sanitize a room? I still leave a cash tip daily because im sure they work hard & are most likely low wages. It's the right thing to do. Lastly the decor in the room was off. Only 2 small pictures and no full length mirror nor suitcase stand. I reactivated my Marriot account, I don't know if I will continue on with Hilton.... Update Manager? Luis Robles gave "stock" reply in Trip adviser...wow Hey Luis, you should ACTUALLY READ the reviews, some things require sincere attention not "copy & paste" reply....

    The Westin Sacramento Hotel & Marina - Our living room

    The Westin Sacramento Hotel & Marina

    (253 reviews)

    $$$

    We got married here, and it was truly beyond anything we could have dreamed of! Many of our wedding…read moreguests stayed at the hotel as well. The hotel was recently renovated, giving it a much more upscale and beautiful feel. Having Scott's Restaurant attached was also incredibly convenient for our guests, allowing them to enjoy a meal whenever they pleased. Scott's also catered our wedding, and we received more compliments on the food than we ever could have imagined. Every single guest raved about it! Everything exceeded our expectations. We highly recommend this hotel, especially to anyone considering it for their wedding.

    Westin Sacramento…read more Upon check in I was told that handicap parking is free but it is first come, first served. The hotel has 3 handicap stalls for the entire hotel and Scott's restaurant combined. So the first night I was told valet was my only option since it was full. I was willing to look past this but then we moved our car the next morning and didn't use valet again for over 24 hours. But we still got charged the $52 for valet for every night we stayed there. After speaking with the desk they removed the middle day since we didn't utilize valet at all. Then someone who works at a different location mentioned we shouldn't have to pay for valet if we have a handicap vehicle because we would park in a handicap stall yet none were available. I mentioned this to the front desk and Analeigh (not sure the spelling) just looked annoyed and said she credited one night of valet. But upon checkout we still had 2 nights charged of valet. I told her the middle night (of 3 nights) should have been credited anyways since we didn't utilize valet that night (or day). So she didn't really do us any favors for the situation. She acted extremely dense and rude. When she finally agreed to credit one night of valet she was visibly annoyed and smacked the bill printout on the desk and proceeded to do something else. I am sure the Westin has cameras and can clearly see I never once raised my voice or was rude to her at all. Yet she didn't even ask "how was your stay" upon checkout before we even had the interaction. It's like she knew the hotel was lacking and didn't want to even ask. Not to mention zero compassion and zero customer service. In addition, the linens were worn down and towels were threadbare during our stay. There were actual holes in our pillowcases and threads coming apart on the comforter and blanket. The area under the sink was super dusty and there was someone else's hair down there with the towels we were supposed to use. There was also hair under the tub. Gross. To top it off, one of two elevators were broken our entire stay. Another random guest said he was there all week and the elevator had been broken causing long waits for everyone trying to use one elevator. He said the Westin charges so much and yet they have zero care for their guests. After our experiences I am on the same page as him. Hopefully the upper management can take these things into consideration and take a moment to have reasonable parking policies and increase the number of handicap stalls. Our child is in a wheelchair and cannot stand or do anything on his own and we were treated like an annoyance. Also, please make sure the rooms are clean and replace sheets that have holes and towels that should be used for rags. For the cost per night of the hotel it's really not acceptable.

    Hampton Inn & Suites Sacramento at CSUS - Guest room

    Hampton Inn & Suites Sacramento at CSUS

    (97 reviews)

    $$

    East Sacramento

    Hi Maria, My family…read moreand I were extremely tired from road trip drive from Oregon which we let the front desk know. The bikers are familiar and very friendly with your staff. It didn't seem this is one randomly occasion. We literally left at 3am in the morning because the noise started at midnight. I will be requesting corporate refund.

    The best part about this hotel was the gentleman who maintained the breakfast area, he was…read moreextremely kind and the food was good and he always had everything stocked. We came back to our hotel night, one to a room that had not been cleaned at all and when I called down and asked why the lady asked if we had requested it and I said no we are not from here so we did not know to ask because where we are from it's standard cleaning every night. She said she would put us on the list. The next day housekeeping came, but we were still in the room and I told her about 10 minutes and she said she would come back at lunchtime, we came back eight hours later to again another clean room and only the bathroom had been done. I called down again and asked why and she said well. Did you specify that you wanted a full cleaning... What am I even paying for? So on our very last night, we got the room cleaned. This was not told to us at check-in nor did we see anywhere, but it was posted that you had to call and ask for rooms to be clean. We were a family of five staying in one room and requested an extra blanket, which they did not have any and gave us top of the comforter, which was weird. They also had no towels down at the pool area as well as ran out of bathroom towels. The beds were very uncomfortable, definitely would not book here again

    Element by Marriott Sacramento Airport - Bathroom sink

    Element by Marriott Sacramento Airport

    (50 reviews)

    $$

    Natomas

    The best hotel !!!- so clean - staff was friendly and attentive- gym was great - pool was great -…read moresmelt good everywhere! Breakfast was nice - they had gluten free muffins and toast . Wish there was a dairy free yogurt option at the yogurt bar - but lots of fresh fruit !! High ceilings in room and fresh filtered water on tap in our room with clean dishes and felt like a full kitchen! Also - had a room with 2 beds and a pull out couch and still plenty of room. Can't wait to go back.

    We were visiting for a day and needed to find a place to rest and recharge before heading back…read more I've stayed at the same lodging in Chandler Arizona a few years back and fell in love. When I saw there was one within the area we were shopping, I knew I had to book it. Made the reservation and decided to see if all possible to check in early. (It wasn't by much) Swasy is the one who greeted me, asked how I was doing and overall made me feel welcomed. She explained the amenities and just by scanning the area, I could tell this was a nice place. As we were making our way up the room, Maria from housekeeping greeted us and let us know if we need anything, please let us know. Arrived at our floor and you can tell how comfy and inviting the bed is. Woke up and decided to take advantage of the gym at 5am. Greeted by Seth as I was helping myself to coffee. There were some items ready in which he added to help myself. As I thanked him, he reminded me breakfast will start at 7am and provided me what was on the menu. Made it to breakfast with Cecilia who works the area. I briefly met her along with Madison when I first checked in. Breakfast was fresh and flavorful Checking out I was greeted by Madison who I recognized yesterday when I checked in. Told her shes pulling a double in which she giggled and has such an infectious smile. Overall I am very satisfied with the awesome customer service especially the attentiveness and acknowledgement. Highly recommend

    Delta King - hotels - Updated September 2026

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