Ok this is ridiculous. I just got off the phone with the receptionist and the doctor doesn't offer…read moreinitial exam/consultation in person!! Just the procedure will be done in person!!! And when I asked them how are you going to be able to see my ears to figure out what I need done, he said you will use an otoscope and we can see it. I asked will you be sending that to me? He said, no, I will send you an Amazon link to purchase that on your own!!! Are you serious?! How am I gonna trust a doctor who won't see me for an exam/consultation, wants to diagnose via zoom, and use something I need to buy for them to do the exam?!?! I'm just shocked.

Dr Kelly is amazing and I could not recommend him more! I had a freak accident where I broke my…read morecheek and jaw bones right before the end of the year, which required surgery on my broken cheek bone. I needed to get surgery fast, and Dr Kelly and his staff worked all weekend to get me in at a surgery center which was a difficult undertaking during these covid times. After a successful surgery, Dr Kelly called me on a Sunday to personally ask how I was recovering. After all these amazing acts of service, I had a successful recovery on my cheek and am forever grateful for Dr Kelly!!

Dr. Murphy has been our family ENT for almost 20 years. His bedside manner with children is great…read more He's a gifted surgeon and has helped us with some pretty complex problems. He always spends the time needed and is very thoughtful and thorough. I highly recommend him if you are looking for a top notch ENT.

Dr. Murphy is very pleasant. He explains things well and he listened to what I had to say and gave…read moreconsideration to my choices. I was happy with his care. He recommended a biopsy for a thyroid lump and I decided to wait six months and have another scan. If things have changed then I will consider a biopsy. If not, we'll check it again in six months and if it still hasn't changed, we're done. He was OK with this decision.

My experience with Dr. Loos was exceptional. I came to him with one of the worst ear infections…read moreI've ever experienced and was in excruciating pain. From the moment I arrived, he recognized the severity of my condition and provided prompt, compassionate care. Dr. Loos treated me with both expertise and genuine kindness. He thoroughly explained what to expect during the healing process, and although it was hard to believe at the time because of how intense the pain was, everything unfolded exactly as he said it would. Thanks to his treatment plan and the medications he prescribed, I recovered just as he predicted. I'm incredibly grateful for the compassionate care I received. Dr. Loos is knowledgeable, caring, and truly takes the time to educate and reassure his patients. I highly recommend him to anyone in need of an outstanding ENT physician.

I would not recommend this place and will never return…read more I was overcharged for services I did not request or need. I went in specifically because my primary care doctor referred me due to frequent nosebleeds. Instead of focusing on that issue, the doctor moved me from room to room, checked unrelated areas like my ears, and then charged me for those exams without explanation or consent. The entire visit lasted less than 10 minutes, and I left with nothing more than a cream for my nose, which has not worked at all. Somehow, that brief visit resulted in a $630.40 bill, which feels completely unjustified. I called several times to get it adjusted and they just gaveme the run around. I don't understand why unnecessary exams were performed or added to the bill. This experience felt rushed, disorganized, and extremely overpriced. If you're looking for honest care and transparent billing, I strongly suggest going elsewhere.

I was possibly in a different situation than others in that I could not get my local Kaiser ENT in…read moreWalnut Creek to book me a second appointment. I had gone back and forth with them for multiple weeks trying to be seen. My primary doctor was out of office so I spent several hours on the phone for almost seven days trying to get a referral to another location. So just being able to call, get a quote, book an appointment at Dr. Wenokur's office, and be seen two days later even if I had to pay out of pocket was amazing. I was prescribed a nasal rinse which immediately relieved symptoms I'd had for months and when I was finally able to see an ENT through Kaiser, they agreed to keep me on it indefinitely. Overall, I had a great experience with Dr. Wenokur and his team.

Charged me over 2x the expected amount by using an incorrect billing code. Saw me for a total of 5…read moreminutes, used a code that's for a 30 minute visit. Moreover, the quality of service provided was extremely poor - the provider who attended to me was rushed & the instructions given to me for the aftercare were inadequate and unclear. I reached out to their team 3x after the visit to rectify the bill, no response whatsoever. Terrible experience, the doctor and his team have absolutely zero skills to run a practice. Do not visit even if this is your last option for survival.

William Beck Lewis, MD is an ear nose and throat doctor who now practices with Stanford Health. He…read moresaw me at his Emeryville office, working me into his schedule after I had taken antibiotics (prescribed by an urgent care doctor) for a week to address a possible sinus infection and folliculitis and still was in acute pain. He examined me and I discussed my complicated history of ENT, neurological, and dental issues to rule out other things that might be causing the issue. He was personable, put me at ease, knowledgeable, and thorough and gave me insight into one of my neurological issues. The visit was altogether satisfactory, and I came out with a treatment plan that makes sense. I highly recommend this doctor.

Dr. Louis was very present with me and showed signs of really caring. His demeanor was one of…read morerespect and care.

Dr. Pirkle was my PCP for more than ten years until I moved Because he is a concierge doctor, I…read morewas able to make prompt appointments. He also makes hospital visits. He is extremely knowledgeable and explains things clearly. He is also an excellent diagnostician.

Dr. Pirkle is exactly what I want in a primary care physician. Rigorous in his ongoing study as…read moremedicine evolves. I think he is truly committed to full patient health and delivers medical care as it should be, directly to the individual for the individual. I have been a patient of Dr. Pirkle's for over 10 years. I was compelled to write a review after reading some of the other reviews. Insurance, hospitals, reimbursement, and many other issues have affected how medicine is delivered. Some people are hard to please or don't like what they hear. If you want a skilled, dedicated primary care physician that you can trust, I recommend Dr. Pirkle, full-stop.

I first went to see Dr. Kmucha for a small problem. During my visit, I found out he had spent…read moreseveral hours the night before reading all my health records. Doing that helped him solve the biggest health problem in my life - a migraine (a headache so bad I couldn't tolerate normal amounts of light and always felt like I was going to puke) that never stopped. Many other doctors couldn't fix this problem, even though I went to them specifically for help with my migraine. I have a lot of very complicated health problems. One doctor told me that talking to me about all my health issues was like taking their entire medical exam with just one patient. Other doctors left me to figure what was causing my migraine on my own, but Dr. Kmucha was the first to take the time to understand what was going on. Because of his special training, he could see my problem in ways other doctors couldn't. Dr. Kmucha saved my life - I really mean that. That migraine I mentioned earlier? It never went away - 24 hours a day, every single day, for 2 1/2 years. The pain was so bad that one night, while working in a completely dark room with a fully dimmed screen and wearing sunglasses, I didn't even notice I was crying until my husband pointed it out. Before seeing Dr. Kmucha, I had gone to dozens of doctors about this constant migraine during that 2 1/2 years. I told each doctor the exact same symptoms. Instead of being curious about my problem, they just nodded and acted like they cared, but then blew me off without really helping. Each visit just delayed me from getting real help even longer. Since these doctors couldn't understand my symptoms right away, they decided I was either lying or making it up. Dr. Kmucha figured out what might be wrong before I even met him: I had something called a rhinogenic headache. What's that? After I moved to a farming area, my deviated septum (crooked cartilage in my nose) had swollen up and was pressing on a nerve that goes straight to my brain. While other doctors thought I was unstable or seeking drugs, Dr. Kmucha was thorough and paid attention to details. He gave me accurate information so I could make a good choice about my treatment. I chose to have surgery, which completely fixed my problem. I haven't had any pain from this issue for over six years now. Many doctors dismiss complicated health problems as being "all in the patient's head," but Dr. Kmucha took the time to really investigate. The hours he spent learning about my health history gave him the information he needed to actually fix my problem. He didn't just kick the can down the road like all the other doctors. I live in a rural farming area, so I have to travel far to see specialists, but any distance to see Dr. Kmucha is worth it because of his skill at solving complex health problems. Do I recommend Dr. Kmucha? Yes, absolutely. If I ever need help from an ear, nose, and throat doctor again, he will be my only choice.

I cannot say enough good things about Dr. Joshua Au and his team…read more Before seeing Dr. Au, I had been struggling for months with significant nasal congestion and difficulty breathing, without really understanding what was causing it. Dr. Au was the one who finally got to the bottom of what was going on. He is incredibly thorough, knowledgeable, and straightforward. He explains things factually and gets right to the point, which I personally appreciated. Throughout the entire process, from testing and imaging, to discussing my options, to surgery and post-op care. He made sure I understood exactly what he was seeing, what he recommended, what he was going to do, and what I could expect afterward. I never felt like I was being rushed through the process or left wondering what was happening. I ultimately underwent sinus surgery, septoplasty, and turbinate reduction with Dr. Au, and I am so grateful that I trusted him with my care. He found and addressed issues that had gone undiagnosed, and I am now breathing better than I have in a very long time. Dr. Au may have a very direct, no-nonsense communication style, but behind that is an exceptionally skilled and thorough physician who takes his work seriously. When it came to something as important as surgery, that was exactly what I wanted. I also want to recognize his office team. Everyone I interacted with throughout this process was professional, helpful, and made navigating my care easy from beginning to end. Having a great physician is important, but having a professional and dependable team supporting that physician makes a difference as well. I have already referred a couple of people to Dr. Au, which is probably the best testament I can give to how much I trust him and his expertise. I would absolutely recommend him to anyone looking for an ENT who is knowledgeable, meticulous, honest, and focused on finding and treating the actual cause of the problem. Thank you, Dr. Au and team, for taking such good care of me, and for finally helping me breathe again.

I recently moved to Danville and was looking for an ENT doctor to help me with an ongoing issue I…read morehad been dealing with for over 18 months. I had an excess of thick mucus dripping down the back of my throat, which caused persistent coughing. I suffered through several sinus infections, and my coughing eventually became so severe that I had trouble sleeping and experienced uncontrollable coughing attacks. Previously, I saw two different ENT doctors in Sacramento who ran tests and were trying to get to the root of the problem and a solution. When I moved to Danville, I chose to see Dr. Au. He truly listened to everything I described. During my first appointment, he conducted a thorough assessment and spent a significant amount of time explaining what he believed the problem was and how to solve it. My husband and I were amazed by how much time he spent with us on that very first appointment because we knew he had other patients waiting for him. But he didn't rush us out. He answered every question. We left the office feeling better about finding a way to get me back to a better quality of life. Dr. Au is clearly an incredibly intelligent man, but beyond his knowledge, it was his ability to listen and explain things clearly that truly stood out. Fast forward to surgery day. I underwent bilateral endoscopic sinus surgery, septoplasty and turbinate reduction. At this point, I already had the utmost respect and confidence in Dr. Au and I felt calm, knowing I was in the best hands. The week after surgery I sent him probably 10 messages on MyChart asking questions and letting him know about little things that alerted me like swelling and a headache. Even though the aftercare literature covered these symptoms, I am a bit of a "worry wart" and I felt I needed to ask Dr. Au if these things I was experiencing were okay. Not only did he respond to every single message I sent him but he even told me if I wanted to be seen before my scheduled post-op which was in a few days, his office would squeeze me in. I called the office and his wonderful staff squeezed me in that day. Dr. Au checked me that day and again answered all of my "million" questions. He never tried to cut me short or hurry out. He is the best listener and made me feel so comfortable. I feel so good now. I'm sleeping well. No coughing and my symptoms are gone. I feel like my old self again. I can honestly say in my 60 years, Dr. Au is the best doctor in every category that I have ever seen. Hands down, I don't even have to think about it.