I met Joel in 2020 during the pandemic. He is amazing, easy to talk to and trustworthy. I felt safe…read moreand comfortable in discussing my goals. He's amazing!

Let me start off by saying, me and my wife hand picked Joel based off of his amazing Yelp reviews,…read moremaybe that was our mistake. We reached out to him with a few places that we wanted to see. He got back to us in a timely manner and told us there were no showings yet for some of the homes. We sent him some more that we wanted to see, and Sunday was our first time meeting him in person. We met him at a new construction build, and me and my wife were pretty excited. Yes, we were three minutes late, we can take responsibility for that. We got out the car and approached Joel, who was waiting by the front. Mind you this is our first time meeting, and he never formally introduced himself. He said our names to make sure it was us, but that was it. There was no "Hi, nice to meet you," or "Hi, how are you, I'm Joel." It seemed as if he didn't care who we were and that we were going to be his clients. We never had a formal sit down to discuss the process, what we were looking for, or asked if we had any questions. We never even got a business card from him, but he was sure quick to leave them at every place we saw. Once we started viewing the homes, me and my spouse were talking amongst ourselves about the things we liked and didn't like. We aren't picky but we would like a few things. He never asked what we wanted or did we like any of the properties. Once we found one that property that he suggested, he didn't even ask how we liked it. He just told us the next step is to put our names on the list and fill out the required paperwork. He definitely wasn't big on small talk at all. It seemed as if he just wanted to get rid of us, and he had other places to be. He didn't even TRY to get to know us personally. If you can't build rapport with your clients, why should the clients trust you enough to buy a home with you? First impressions are everything and this first impression sucked. While we were looking at one property that we really liked, the sales rep was in the office with another client after we came back. Joel told us we could go see the other model while we waited. We came back and he was having a long conversation with another realtor there. He saw us and continued on with his conversation. He never asked us how we liked that one or what we thought. Just kept talking away and never said a word to us. He talked to this guy more than he talked to us! At the end of this visit, Joel said the next step is to fill out the paperwork to get on the list with the builder and then he said goodbye. Excuse me but how did YOU know we really even liked the place? Don't think you're about to get a pay out for 5 minutes of work. If we are going to have to know you for the next 6 months while waiting for the home to be built, you better treat us like you give a crap about us. Let me tell you, Joel suggested ONE property to us. He never sent a list of other available listings or did any of the leg work. We found the places and all he did was meet us there. We didn't have any appointments or anything. The people in the sales offices spoke to us more than he did. We don't need a "communicator," we can talk to people ourselves. I even waited to tour places, so that Joel could receive the commission, because a realtor needed to be present on the first visit. He didn't talk about any of the properties or what was included. I'll say this, there's many real estate agents in the area, we definitely don't need you if you don't care. This was going to be a for sure sale using the VA loan, but someone else will meet our needs. We are also NOT first time home owners, so we do know what to expect when it comes to a realtor and what good customer service is. Would not recommend him, unless you're searching for your second million dollar home in the Inland Empire. He just wants the easy money and does not care about the client. S/N: Attached is a text from Joel, in case he tries to dispute us ever working together.

Working with Lulu to buy our first home was a fantastic experience. She understood our criteria and…read moreshowed us properties that met our needs. Despite us being out of state, Lulu was always responsive, providing virtual tours and detailed updates. There was a hiccup with the builder, but with her support and expertise, it was resolved and we couldn't be happier with our new home. Highly recommend! This keeps the key points but in a shorter format.

We first met Lulu through social media and she surprised us with her sincerity and professionalism…read more She helped us solve many problems and confusions as all first-time buyers might have. After months of observation and waiting, we were finally able to find our perfect home with Lulu. She also has strong skills of communication with the seller and other parties so we don't have to worry so much. Definitely recommend her to all potential buyers in market!

I would not suggest using these two to buy your next home. After trying to negotiate several…read morerepairs to purchase a home these two refused to fix any of the many problems in the home. Once they received the appraisal (that I paid for) and realized the home was worth more than what we agreed on, they updated the listing 30k higher and removed the pending status. I would definitely find sellers that are honest and not people that are unreasonable and just in it for the profit.

I had doubts when selling my house for the fact it needed some repairs. Sahar knew how to handle…read moreand work with the sale of my property. She worked with me giving me different options. In the long run my house sold and she did a amazing job with communication with me. What I like the most she was pretty much available 24 seven for us. Thank you very much. Good job.

Katherine Kim, without a doubt, is the best real estate agent my wife and I have ever worked with!…read more With her expertise and knowledge of the Orange County market, Katherine provided us with a plan that ultimately led us to purchasing the perfect home that fit our needs. Katherine's dedication to us was key because we had placed an offer on another home only to see the home, we would eventually buy listed on the market couple hours later. Katherine quickly pivoted to contacting the seller's agent and getting us a viewing of the home. We submitted an offer that same day and it couldn't have worked out better! Katherine's professionalism and planning was exemplary. She provided us with valuable information about the community we purchased our new home in which confirmed our decision was the correct one. Katherine's support and dedication to us during the entire process was simply awesome! Thank you, Dan Choi Real Estate! Katherine, thank you so very much! We were very fortunate to have you as our real estate agent!

Theresa Choi who made what can often be a stressful and overwhelming process feel smooth,…read moremanageable, and even enjoyable. From the very beginning, Theresa took the time to really understand what we were looking for and what mattered most to us. She never made us feel rushed or pressured, and instead approached everything with patience, honesty, and genuine care. It was clear that we weren't just another transaction--we were people she truly wanted to help. What stood out most to me was how responsive and thoughtful Theresa was throughout the entire process. No question was too small, and no concern was ever brushed aside. She always made sure we felt informed and confident in our decisions, which meant a lot during such an important moment. Beyond that, Theresa is incredibly knowledgeable and skilled. Whether it was navigating negotiations, handling unexpected challenges, or offering practical advice, she consistently went above and beyond to make sure everything worked out in our best interest. I'm genuinely grateful we had the chance to work with Theresa, and I wouldn't hesitate for a second to recommend her to anyone looking to buy or sell a home. You'll be in excellent hands.

We could not have found a better realtor. I don't think one exists…read more We were buying a house during the most difficult time. With the Covid 19 virus I really did not think it was possible and I honestly thought it wasn't going to happen but I reached out to Vanessa Nava Realty and she assured us that she will move mountains for us if she has to. And she did. She of course had us follow safety practicals for our safety and the safety of others. She would find exactly what we wanted to every detail until she found us the perfect home. She Showed us to so many beautiful homes our heads were spinning lol. And long and behold we found our home, She got the process started and WAM BAM we got our keys yesterday. She made it fast and easy for us. I couldn't believe it. We love our home and we love our realtor. .

Vanessa is an Amazing Agent. She takes pride in what she does and makes sure that she exceeds her…read moreclients expectations. She's a true professional and is a pleasure to work with. I am Honored to work along side Vanessa. ‍

We recently had the pleasure of working with Leticia and Alberto Sotomayor to sell our home, and…read morethey exceeded every expectation. From the very first meeting, they had a clear, strategic plan to get us to market quickly--without sacrificing quality or attention to detail. Their guidance on prepping the home was spot-on, and thanks to their marketing efforts, our open house had a steady stream of walk-throughs from serious buyers. Their understanding of the local market and how to position our property played a huge role in generating strong interest right out of the gate. What impressed us most was their handling of the negotiation process. Leticia and Alberto kept us well-informed and advocated for our best interests throughout--ultimately helping us secure an offer above asking price. If you're looking for a results-driven real estate team that knows how to move quickly, market effectively, and deliver when it counts, Leticia and Alberto are a fantastic choice.

We first met Alberto and Leticia in 2017 after noticing their realtor signs all over Chino. It was…read moreclear they knew a lot about real estate, so we decided to reach out. From our very first meeting, they were nothing short of amazing. They weren't just interested in closing another deal--they genuinely cared about our needs and treated us like old friends. Alberto and Leticia are not only incredibly friendly, but they're also the most knowledgeable and skilled real estate professionals we've ever met. Their expertise in negotiating and marketing properties is truly next level. When experts tell you to find real estate agents who know the market inside and out, understand every type of deal, and stay ahead of new trends, they're talking about professionals like Alberto and Leticia. Even when we were looking for property out of state, they went above and beyond, helping us find a trusted realtor in Texas. Their dedication to their clients is unparalleled. Simply put, everything Alberto and Leticia do is worth having them on your team. They are, without a doubt, one of the top realtor teams in the Inland Empire, and arguably the best in Chino, CA. You can't go wrong hiring them for all your real estate needs. They will always be our go-to team, and we're grateful to now call them friends as well.

My family and I needed an experienced realtor that could navigate the potential twists and turns of…read moremy grandfather's trust. Meridox turned out to be the best choice we could have made. Trung and Linh were consistent with their communications with us and kept us informed on all aspects of the listing, negotiations, and escrow processes. From our first meeting, they were well prepared and did their homework. Comps and initial estimates were extremely helpful. The most impressive aspect of their services was the negotiations, with multiple offers received, Meridox carefully orchestrated another round of bidding, culminating in us receiving the highest and best offer. Disclosures, paperwork, and escrow were a breeze. I would highly recommend their professional services to friends and family, and I would use them again in a heartbeat!

I thought I would never end up buying a house...so when I found my dream home just randomly driving…read moreby one day, I realized I didn't have any knowledge of how the process work. While my parents introduced me to a family friend who was a real estate agent, I had no idea how to go about finding a loan officer! After digging through Yelp/Google, I stumbled upon Meridox Mortgage that had stellar reviews and took a chance. I called Meridox and was put in touch with Trung Tran. I let him know that I didn't have any knowledge of how the house-buying process works, but he was incredibly supportive and assured me he would walk me through every step. Shortly after we finished talking on the phone, he sent me a list of items to provide for the pre-approval letter. Trung's turnaround was quick. I sent him my information in the evening and got the letter the next morning. My real estate agent used this letter to draft the offer...it was accepted! After my offer was accepted, the rest of the process was somewhat nebulous, but my real estate agent worked closely with Trung to help me through. Trung was with me every step of the way. He patiently explained how my monthly mortgage payment and closing costs were calculated and even helped me negotiate a home insurance offer. He even kept a close eye on the market and advised me when I should lock in the rate. I thought home buying would be more stressful, but it wasn't as bad as I thought because Trung made every step clear and was very on top of deadlines. From pre-approval to loan closing, it took just one month! Thank you Trung for being so diligent and patient in helping me secure my dream home! Trung was also very proactive in reaching out to me a few months later when interest rates dropped by about 1%. I had the honor of working with Trung again for my refinance, and it was also efficient and painless! I recommended Trung to my coworker recently when she was looking to buy a condo. Highly recommended to anyone who is in a market for a house to look into Meridox!! Thanks again for your hard work, Trung!!!

Buying a home in Southern California is scary, especially when you're first time buyers with a…read morebudget on the lower end of the median, but Sherry was fantastic at helping my wife and I find the perfect condo. She stuck by us through all the fears and tears, allayed our worries, and put up with going back to the same unit multiple times while I waffled on a decision. She was always available to answer any questions or concerns we had. Even after close of escrow, she continues to be a source of support and wisdom. I'm very glad we decided to go with her and would highly recommend her to anyone. Thank you, Sherry!

I absolutely loved Sherry Young !!! I would give her 10 stars if I could !! She sold my daughters…read morehome and I was so impressed with her that when it came time to sell my home, I also asked her to be my realtor. Best choice I have ever made ! She is the best at what she does, she's organized, efficient and truly cares about her clients. She sold our home in 8 days ! Not only is she a true professional but she is so sweet and caring. She made our process easy and was constantly updating us every step of the way. I know I now have a forever friend in Sherry Young and I would recommend her in a heartbeat Thank you Sherry

Jack is a very pleasant person. Super friendly and down to earth. He will help you out with with…read moreand real estate questions you might have.

Although we've never used Jack. Being greeted by him on first week when we moved 5 years ago, made…read morea great impression. And couldn't been more than correct, his work ethics are an example for everyone. Not hard to seen him on the neighborhood talking to folks on weekends and holiday. He and his partners seems to have the most knowledge in CH and Chino areas, and also the highest number of deals closed. Although we don't plan to move anytime soon, if we have to I know already who to call. Grateful to have such professional in our area.

I cannot recommend highly enough. Even though I decided to hold off on selling due to personal…read morefinancial situation. The service and care I received from Erika and David are exceptional. Most agents only care about the sale, but they truly care about what is best for me. When I was going though a nightmare eviction and didn't even have possession of my own house yet, they were there. They listened to my worries and showed genuine concern for my situation before there was even a house to sell. That kind of heart is very rare to find. Once I finally got the house back, they guided me through every step of repairing the damage that the renters left behind. They are so serious about their work. They are punctual, they keep every single promise, they do things the right way. Even though I have decided to hold off on selling right now because many personal uncertainties, I feel so grateful for their guidance. Their personality, their caring nature, and their professionalism really stand out. I will go back to them without any doubt the moment I am ready to sell. Thank you Erika and David truly from my heart.

After searching through yelp and google, we decided to give Erika Shinzato a chance at selling our…read morehome based on her many positive reviews. She and her husband David were both amazing and professional from the get go. She sold our +$1M home in 7 days with multiple offers. Their marketing, photography, advice, and guidance through my home selling process made everything a breeze. I would not hesitate to recommend Erika and David to anyone. I would give her 6 stars if I could. Great job!