This business deserves no stars. I am only forced to select one star in order to leave this review,…read morewhich I strongly disagree with. I am posting this review regarding an engine replacement performed by G & A Auto Diagnostic Wheel Alignment Center Inc. that has resulted in ongoing mechanical problems, safety concerns, and unresolved financial issues. On January 24, 2026, I paid $7,067.15 for an engine replacement. Immediately after leaving the shop (within approximately 2,000 feet), the engine began backfiring and the check engine light came on. When I contacted the mechanic, I was told to "break the engine in" and informed the engine came from a junkyard with an unknown history. The next day, I discovered a significant oil leak. I reported it and was told to return the following week despite the severity of the issue. Since then, I have had to return multiple times due to persistent problems that remain unresolved. I am currently unable to drive normally without repeatedly clearing the check engine light, raising ongoing safety concerns. I was later told the engine had not been tested prior to installation, which in my view is a major deviation from standard repair practice. After all these months, the mechanic (JR Cisneros) has now presented three options: 1. Remove the engine, issue reimbursement, and allow me to source another engine for him to install, while still charging labor costs 2. Wait for the one junkyard supplier this business uses to locate a replacement engine 3. Keep the defective engine and have him rebuild it for a separate labor fee Additional issues include: * Disconnected wires hanging beneath the transmission * Incorrect battery terminal installed, creating safety risks * Flywheel sold as new but appearing old and rusted * Charges for parts that may not have been necessary, as original components were reportedly reusable * A recently purchased alternator found to be damaged after the repair Communication has been inconsistent, with limited meaningful updates despite multiple attempts to follow up. I was eventually given options not disclosed at the time of service, including engine removal with conditional reimbursement dependent on a third party, an indefinite wait for a replacement, or paying additional costs for a rebuild. As a result, I have incurred additional transportation costs and lost income opportunities due to the lack of a functioning vehicle. My request for a full refund and reimbursement remains unresolved. Based on my experience, I would advise caution when considering major engine work from this shop due to unresolved mechanical issues, lack of transparency, and ongoing safety concerns.

G&A Auto is amazing with taking care of my car. Wouldn't trust my car with no one else. They don't…read moretake advantage you. I would recommend G&A to anyone with a car.

Amazing customer service and support. Front and rear brake job was above quality and value, much…read morebetter than the dealership's price. The service requested was better than expected from a dealership.

BKM is top notch. The owner David is a gem. Made me feel comfortable and taken care of. They…read moreserviced my x1 quickly and will definitely bring it back for next oil change and tires and probably any service i need.

Joe Guarino Auto Repair comes highly recommended for all your automobile mechanical needs from the…read morelittle maintenance things such as oil changes to the big jobs! I have been on the market for a new mechanic for a long time. My car broke down and was towed by AAA. I found Joe Guarino's as an approved shop on the AAA site. Their reviews were absolutely impeccable and there were so many people that took the time to review them! None of the other shops had many reviews and if they did have a few reviews, they weren't that great. Joe's shop really stood out! It was nice that I was able to schedule an appointment online over the weekend in the late evening and I promptly received a call back from Rich in the office, who is just wonderful! They are very honest and fair. They could have taken advantage of the situation being my car had to be towed there. We suspected the problem was much bigger than it was and they assured me that it was something minor and I didn't even have to pay a ton of money. It was very affordable. They are "woman" friendly and still take the time to explain everything to you in lay-person's terms to where you can understand. They do not dismiss you or talk to you like you're "just a woman"! They look over everything and assess your vehicle for any and all issues and breakdown what is priority as well as what is not priority to fix. They even take the time to explain proper maintenance items and at what intervals they are suggested to be performed. They take the time to ask you questions about all repairs you have had done so they can put it into their system and get to know your car's history. This helps to asses things as they come up and gives them a holistic full picture which helps for future accuracy in diagnostics. I have never seen (in my 52 years) any mechanic take the time to do this. It's exceptional! That also take time to break down the bill and itemization for you so that you know what you are paying for. The gentlemen (owner and office manager) there are so very pleasant (Joe and Rich) and just so personable. You will never find another mechanic shop quite like this one! I promise!

Charged me about 700$ for a little 110amp alternator. Lost more after because they didn't notice…read morethe serpentine belt wasn't even the right size. Great people but they weren't as knowledgable as I expected.

They charge you $40 for diagnostic and $40 for the lift …read more Overpriced and don't even give the right diagnostic. Never coming back here again .

Pricey but well worth it, Joe and Frankie are informative and communicate very well with any issues…read morethat may arise with your vehicle. I would definitely recommend this shop for all your mechanic needs.

The only reason I didn't give 5 stars was just because of appointment, he informed me he was coming…read morein one day but came in the next day. A minor inconvenience but the mobile mechanic is really good. Situation: car battery is dead How was it handled: Cameron did a classic check up in battery voltage and informed me of the basics, displayed great empathy and outreach to his customers. He took his time with my case to charge my battery which was really nice, which sort of gives a good implication why he had to reschedule me, since he worked later with another client. Price: $80, I tipped an extra 20, He accepts zelle if you don't have cash on hand. Would hire again: YES, before him, I called Honda for triple A dude to help me, but he said it was an electrical system problem in the car when it was just a low battery voltage. So yeah this guy has a better work ethic

Jared from Crannic Mobile Mechanic was AMAZING! I was able to get a hold of him quickly. Even…read morethough he was busy at the time he listened to the situation I was having with my car and gave me some feedback. He asked me to then text message him the cars information and my name and phone number. Jared was able to get to me the very next day after my phone call. He's really on top of things and that's so important here in the city with alternate side street parking. When we met the next morning he quickly got to work diagnosing the problem. I really didn't have a lot of information for him,one minute the car was working the next it wasn't. My son drove home from work at night with no incidents, noises, no trouble at all with the car. The next morning he went out and the car just wouldn't start. Jared has a mini garage in the back of his truck, he came out with all kinds of devices and computers and hooked them up to the car to find out what the problem was. He was really thorough, he went thru the car from top to bottom. He discussed with me that it was the starter that had gone on the car. He gave me a great price and even went himself to the store and purchased the part. He was super conscientious with costs, for parts and even said his go to first choice has a discount code so he can use the coupon. I thought that was really great! He really seem to go out of his way to try to keep everything reasonably priced. And believe me when it was all said & done the price was better than reasonably price, Jared worked all day and then some on my car. Jared brought a helper with him to work on the car,Manny, also very nice and friendly. They got to work right away. At one point Jared thought something else besides the starter might be wrong with the car. But after further investigation he let me know that everything was fine and it was just the starter. I really thought that was great, it's hard to find a really honest mechanic. When you're someone who has no mechanical knowledge at all you are just at the mercy of the people fixing the car. I thought that showed a lot of honesty on Jared's part, somebody else might've thought this girl doesn't know anything about this car and just told me anything and I would've believed it. After working all day the car was finished. This is a little car, 2008 convertible Mazda Miata. These men had to practically take the car apart to get to the starter, it really was a lot of work. These little cars they pack everything so tight under the hood. If I would've been in the garage paying by the hour they might've charged me double of what Jared did. But OH NO! it wasn't over...lol The car started once and then wouldn't start again. Jared and Manny must've spent an extra hour and a half or more looking into what went wrong. At one point I really felt bad, it was starting to get dark and I do understand sometimes when you fix one thing on a car it can put pressure on other older parts. He told me that he would continue to think about the car and get back to me right away. I told him I totally understood. About 20 minutes later my phone rings and it's Jared, he's got it! I go outside and there is the car running. He said he was just sitting in his truck going over everything in his mind. He just felt like he couldn't leave. And then bingo! I have to say Jared really went the extra mile to fix my car. And again I would've had to pay double of what Jared charged in the garage. And I know for a fact they wouldn't of felt the personal responsibility when something else went wrong. They would've just told me sometimes the new parts break the old parts... Will just have to give it another try tomorrow and charge me for every hour they spent looking. Not only did Jared sit out there for hours going over the car and what it could be he then did my oil while he was thinking... LOL and even gave me the container with the extra oil in it. I have found my permanent mechanic, and that's Crannic! And I will tell every person I know with a car Call Jared! PS... When the car was bought they did not give us the special tool to take the hubcap and tire off the car, they were not regular Lugnuts. Jared went and bought the kit in or did you take these tires off. When we were going over the price I said you forgot the price of the kit. Jared said don't worry about that, I paid for that, and I'm adding it to my tools so if I ever come across tires like that again I'll have them. I really thought that was great. Again a lot of other places/people would've charged you for it and then added it to their tools anyway. I really can't say enough about Jared, he was such a pleasure to deal with. In total we have two cars and a motorcycle and Jared is now our go to mechanic!

definitely would recommend to anyone who wants to take good care of their car…read more great service and even better people

Googled this business and AAA towed my vehicle there and he came on his off day to check my car…read moreout. Had me back and run in by Monday 12:30 pm he was very blunt upfront and told me I cannot Just not take care of my car ! I will damper it if I do For sure will be going back To Him

Last year we were driving on the turnpike when suddenly our pulley fell out of our car. We pulled…read moreoff to the side and had to get the turnpike towing service to pick us up. They dropped us off at a Walgreens and AAA said they would take 2 hours, so we searched. It turned out, Paul's Carteret Gulf was right around the corner. They sent our guys to get us and within 2 hours they fixed our pulley and we were on our way. They were so efficient and if you ever have car problems around here I would advise you to go here.

While driving on the turnpike, one of my tires hit a nail the size of my finger and I started…read morelosing air immediately. I lucked out at the Carteret Autozone with Dominique who recommended Paul's Auto Service Center located at the Racestar gas station. They are great guys who fixed my tire quickly and I was back on the road. Thanks so much for the quick reliable and affordable service! I absolutely recommend them.

Fast service for tire repair I called before I arrived and there was no wait. Assessed the tire…read morefor me and patched it up. $25 well spent. Clean spot and they have a waiting room. I was also informed that depending on the service that you receive, you get a free car wash. Nice incentive.

Great service and friendly staff, got an oil change and repaired a wheel at a good price, got a…read morefree car wash with the oil change