Dr. Rosenstock knows what he's doing. He made a tough procedure as smooth as possible and did an…read moreincredibly professional job. I know, I've had a lot of work done over the years and this is my top pick for dentists.

It's extremely unfortunate to have to post this considering the DOCTORS come highly recommended…read more We have had a very unpleasant experience with the front staff. As a military veteran family, we are aware of long lines and wait lists. Also how they work. We have been on a "list" since April 16, with an appt time of Aug. we have called numerous times expressing my husbands pain and discomfort without resolve. Or an opportunity to get assistance. I finally asked to speak to the office manager because the pain is going down the jaw- Jenna Spelios- the wife of one of the dentist said it would be better to have us go else where because she was upset that we were so disappointed in her front desk. I couldnt agree more, we asked for a way to contact someone else her response was to look online. Save yourself time, headache and money. Go to an office where your health and care are a priority. That an office manager who takes your frustration with kindness and offers a solution, and not a back ended I would have helped you "if"... thats not how customer service works. Be your own advocates! Its truly unfortunate about the people at the front line- preventing the doctors who signed an oath to protect and treat. Jenna stated she was the owner and she makes the decisions. So we will look elsewhere- you should do the same.

My first visit with them was a few years ago and they filled like 4 cavaties, which i probably only…read morehad 1. Then they grinded my tooth all the way down to a stub and said to come back next visit to fix it. Well they felt shady so i went to another dentist and he confirmed i didnt need all that work done and fixed the stub in the back. Years later today i decided to try my luck with them again due to insurance change and they wasted an hour of my time. They offered what i needed for 350 but i just dont trust them.

Shady dental office. They will sneak in some services along with your routine cleaning and not…read moreinform you about it knowing your insurance doesn't cover it. Then now your stuck with a $100 bill for an optional service you didn't really need but claim they provided you the service. Like how would I know if they are giving me a dental irrigation without telling me but happy to charge me!

First experience was terrible. The second visit's redeeming factor: Carlos. If he was the one to…read morehelp us on day one, we would have easily lifted review level and stars. Staff are young and inexperienced. Two people "in training" on their first day were paired up to take X-rays and assess patients. What should have taken 5-15 minutes took 2 hours and 15 minutes. No one stepped in to help the trainees. At the end, only after we noted our discontent, did someone say "we are short-staffed". Before that, both days, they blamed their own staff's lack of knowledge and experience on, "they are doctors from other countries". The young girls at the front desk, rather than encourage and praise their "doctors from other countries", protecting and defending them, chose instead to use it against them as faults for being inexperienced and slow. If we hadn't been forced into pre-paying our cleanings after the initial exams, we would never have set foot in this establishment again. Now we are hoping they repay us what they owe, as our insurance covered everything.

I went in for a normal cleaning which would be covered under my insurance. They came in with a hard…read moresell for a more expensive cleaning due to their diagnosis of periodontal disease. I said I'd rather just have the normal cleaning that's covered under my insurance. The sales guy said no they aren't able to do that because it's knowing neglect. Your part of the upgraded cleaning will be $570. I reluctantly paid that and then they sent me another bill for $230. They charged me $800 on top of what they collected from insurance for a special cleaning that took maybe an hour and a half total. They made me come in for two cleanings about 45 minutes each with a hygienist. They are very nice people but clearly do this regularly to make more money. My friend said they said the same thing to her so she went to her old dentist and he told her that was a common dental scam. She only needed the normal cleaning. I had no cavities. There prices are ridiculous. Don't go there unless you don't care about the costs.

Dr. Jones and his staff are so incredibly kind and supportive! I've been coming to them for the…read morepast year a few times for exams and recommendations about a fractured tooth. I've never had a cavity or anything so at 49 years old I feel like a terrified little kid and they are so wonderful! They've guided me how to keep my natural tooth as long as possible, never rushed me toward any procedure like crown, root canal or extraction until now when the tooth is really needing to be taken out. Even then, Dr. Jones was happy to refer me to a local surgeon who does sedation which they don't do at Paradise, in case I was feeling like I needed that. I so appreciate the attention and care I've received as a patient at Paradise!

Best dentist in the history of all dentists. SO HONEST AND AMAZING. Never in my life have I left…read morethe dentist thinking wow, what a great filling. I couldn't help but rant and rave for an hour about how amazing the staff was even though I couldn't feel my face. I cracked my tooth so bad this morning I thought for sure I needed a crown, I had anxiety all day about how long it would be until I could fix it, how expensive it would be.. To my utter disbelief they fit me in the same day AND fixed it immediately with JUST A FILLING! Any other dentist would have said welp, you need a crown! And called it a day. But no, they were incredibly skilled, it was really comfortable, they were so kind, very fast, and actually affordable. I can't say enough how grateful I am.

I had dentures made through Isle Smile due to COVID and not going to the mainland…read more The cost was double and the time frame was months, (8 months)instead of the same day service that I'm use to getting. Then charged me an additional $500 for a insurance program. This was the worst experience that I ever had and I've been wearing dentures for 30 yrs. The office is a bit schizophrenic in decor... guess that should have been my first clue.

My 9 year old son had a accident and knocked out his adult front tooth and chipped the other. We…read morerushed to the nearest dentist with the tooth. Dr. Papes office welcomed us as an emergency and she was able to see us 30 minutes after the tooth was knocked out. She was able to reattach the tooth and made a filling on the chipped one. She forgot to charge us for the filling and we paid to reset the tooth only. 2 days later and my son has no pain and no swelling after she reset the tooth. She asked to do a follow up visit just to see how it is progressing. She advised she forgot to charge for the filling so instead she wrote it off as a charity. She did not charge for the follow up visit either. This goes to show there are some dentists in the world that still care for there patients. Dr. Pape is one of those dentists.

Had an emergency extraction for my 8 year old. They got us right in & did not over charge us. Has a…read moregreat plan for uninsured to have maintenance dental work. Highly recommend Dr. Ong.

Both Dr Schwartz and Dr Glynn are the best. Recently my wife had a problem on Friday afternoon, and…read morethere was no convenient time suited for her work and the dental office. Dr Schwartz called her over the weekend to -- not only to check how she was doing and but also found a way to schedule her in for Monday. Dr Glynn, likewise, always checks in the evening after a procedure and readily available on any emergency situations.

Took me 3 weeks to get in to see Dentist doctor Rodriguez. Explaining several times it was for a…read moretoothache. Finally got an appointment on 12/20/ 2018. Wrote right on the front of the admission form pain in tooth as reason For seeing dentist . Everyone in the office was in a hurry as they kept telling me over and over that they were not open the following week between Christmas and New Year's. My dental exam was very rushed And in my opinion not done correctly because they were in a hurry to get out of the office for the holiday. When doctor Rodriguez was finished with his exam I was not given any time to discuss the tooth that was hurting after he told me that was nothing The cavity in that tooth was not deep enough to cause pain. Doctor Rodriguez disappeared and was never seen again during my appointment I was shown to the front desk with the cost of my options. I explained I was in pain and would like to have an appointment that day or the following day last day they were open through the holiday season to get that to fixed to where it would no longer be hurting. Front office staff informed me that There were no openings in the schedule to Do a filling on a truth but there was openings for teeth cleaning. I explained again that I had a toothache And the front office told me there were no openings until after the New Year. To further insult me I ask if I could have prosthetic teeth put in and was informed that doctor Rodriguez only worked in the clinic there on certain days and did not do prosthetic teeth for that clinic if I wanted prosthetic teeth I would have to go to the other clinic he worked for fit did not accept my insurance because the other clinic was cash only. I was left the entire holiday season with a toothache because doctor Rodriguez did not care about the pain I was in just to get through the patient load so that he could take his holiday vacation. Wouldn't take a dog to get its teeth clean they're much less a person. RHN KW Dental 3706 N ROOSEVELT BLVD STE E KEY WEST FL 33O40-6613 AND Hector Guzman Dental Office 3930, 2758 N Roosevelt Blvd Key West, FL 33040 Are the 2 offices that doctor Rodriguez works out of.