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    Joel Lawn Service

    5.0 (2 reviews)

    Services - Joel Lawn Service

    Lawn care

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    Chorbie

    Chorbie

    4.0
    (167 reviews)

    Disappointed. Scheduled the service for the week of May 11. Never showed up. At least they can do…read moreis notify the customer to reschedule the service. Nobody is going to sit and wait for them to show up where there is no specific date of service. I end up cancelling all services. Disappointed. Reply to the commentsl below. Yes I was out of town that's why the service was rescheduled to the week of May 11. What I am asking is if you can't provide service for the week I was told, send out a notification to your customer. Don't make it sound like it is my fault being out of town.

    I've been a loyal customer of Chorbie for more than 7 years. Service and customer service has…read moredeclined in the past few years. You now reach a call center and management no longer communicates with customers. Called two weeks ago to inform them that my entire was not being mowed and that I had grass down the center that was at least 3 to 4 inches taller. Gave them two weeks to correct, still not correct- it's now worse, I have strips of tall green grass and burned grass to the soil. Was promised crew would be out on Friday or Saturday to fix. Waited until late Saturday and was then told they were waiting on the crew manager to reach back out to them and they would try for Monday. I asked to speak to a manager and was told the new management team no longer does this. To add insult to injury, they mowed off a sprinkler head in an area they mowed too low. After I shared I recently paid over $400 to have my whole system checked and repaired, they came out within a few days to fix the broken head. When I called Chorbie Weed Treatment, they actually made an effort to keep my business as they now serve as two separate entities. I hired another company to come out and mow properly. Yard looks great again. It's just hard to believe they just let a loyal customer go that fast.

    Joel Lawn Service - lawnservices - Updated July 2026

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