I was referred to Alternative Koncepts in Seffner, FL by a friend that I trust. The fried has never…read moreused this place, but only recommended them because he was in a business referral program with an employee (now former employee) of Alternative Koncepts. I brought in my 2011 Jaguar XF for a full paint job. I should have read the fine print on the contract and estimate. After paying close to $14,000.00 (original estimate was about $8,000) for the painting, the car was back to Alternative Koncepts an additional 4 times to have the shoddy paint job redone. A year after the job was done I was having a problem with the sun roof. and water was coming into the car. The water damaged the fabric on the ceiling of the car. The repair place that I brought the Jaguar to (Dynamic Automotive - great auto repair service) for this said that a wood shim was left in the sun roof and was the cause of the leak. Tim Urban owner at Alternative Koncepts denies that it was his workmanship. By the was, he is not to be trusted. Although this will be taken to court, please let everyone know not to use Alternative Koncepts.

Hands-down worst auto body shop experience and I'm a female so that says a lot. I asked for a…read morecouple of specific things to be fixed that were completely overlooked/ignored despite my having been charged the same price that we agreed upon. This place was recommended to me by another body shop because I was looking for a business that had experience with car wraps but I honestly wish I would've done my due diligence and researched a place myself because I still feel outrage when I think of how completely disrespected and disregarded my requests were. Perhaps this experience was just a one-off but I feel it's necessary to bring it to light.

The company came to your home to fix dent and scratch. I have a scratch on the front driver side…read more The quote was easy because just need to send the picture of the damage are and they estimate for you. Price is reasonable. My appointment was made on the cell phone. They were not on time but within the hour of the expected time. The repair person is very polite and gives you the time of estimate to complete. The wait for this type of scratch is about 1.5 hours. This paint job has warranty. We were satisfied with their work.

They were responsive to my request right away, made an appointment for today and completed the work…read morein a professional & timely manner. It was starting to rain just as he finished but he said if there was residual/ water spots to let them know. (I don't have a garage). I will use them again, if needed. Their quote was less (half?) than Subaru's of course as the car dealer would replace the whole bumper to a 10" scratch.

10/5 would recommend! I took my Tesla here for repairs after a minor collision that scratched up…read moremy back rim and bumper. The owner and his wife were lovely and helpful and recommended attempting to buff out the scratch as first approach vs extensive body work. It worked perfectly!! What a lovely surprise and gift to work with good, honest people that truly care about their customers and aren't out to just maximize their profits. Thank to you Fernando and his wife!

Recently took my Accord in for bumper repair. From the beginning to the end the process exceeded…read moremy expectations in every way. Great support, and professionalism from everyone. They kept me updated and informed the whole time and had the car in and out in only a few days. Thanks so much for an excellent experience.

Great to work with came out really fast and great commutation. Appreciate your work on my car!read more

This couple was terrible. The wife cursed like a truck driver and the husband acted like he knew…read morewhat he was doing, but he didn't and the job was piss poor I don't recommend them to anybody.

Enrique answered my phone inquiry and immediately agreed to evaluate the collision damage to the…read morebottom right front of my RV. His repair estimate was timely as promised, the repair outstanding and the cost fair. Although I've already done so to others, I offer the highest recommendation for these gentlemen.

After getting in an accident where my front left fender was badly dented, 5 Star was able to get my…read morecar repaired and looking brand new for a very fair price. They provide excellent quality and customer service an I was very satisfied with my experience! I will surely come back in the future, thank you!