Nicole Morrow 1 review·3 photos…read more 5 minutes ago New ***************!!!!!!!!WARNING!!!!!!!!************** THIS IS A MUST READ This place is a joke. A scam. And does not even deserve the 1 star. I went in to get a set of tires 6 months same as cash. 20 dollars down. Ok great super nice lady that helped me. Got me fixed up I had 0 problems. I was never told the exact amount of each monthly payment but it wasn't an issue I knew what I was signing up for. Each month like clock work 281.44 on auto draft never an issue with my payments: rocking along my 6 month was up which was December whoop whoop last payment. Thought nothing else of it. January rolls around and and 281.44 is drafted from my acct. I call to see what is going on. And she proceeds to tell me that I didn't not meet the agreement having it paid off in 6 months. And I owe another 1400.00 on top of the 1987.47 I just paid off in full so I thought. Let me tell you I was confused. I went to trying to figure this thing out. Here is what I found the payment was set at 281.44.X6= 1688.64 which is a $377.91 difference between grand total of the tires and what I paid in the 6 months. 377.91 divided by 6 = a whopping 49.88 difference from what I paid and what it took to have it paid off in the 6 months. So basically they lowered my monthly payment to exactly the amount of missing the 6 month period by 1 month. Then want to tack on Penalties etc. I was floored when they showed up at my house demanding payment or they were taking my tires which remind you they are fully paid for at this point. The amount of phone calls each day. And Harrassing text messages which I will Attach below I am flabbergasted by this. I got in the store to talk to the manager and he reminded me of Matilda's crooked Dad. He was so proud of himself and all he could say well ma'am we set it at the lowest monthly payment that we are allowed to accept. And it does not meet the 6 months. Well why In the Hell would I agree to that? That's what I went in there for 6 months same as cash no more no less. And all he could say with a smirk on his used car salesman's face is "well ma'am we do not know your financial situation" people do it all of the time. I really don't know how many times he said that. My financial situation is total amount divided by 6. And proceeds to tell me I owe another 500 something dollars. No way in hell. I said I hope you sleep well at night knowing what a scam you have going on here. But you know the thing is. I had 0 problems no complaints. Easy does it and would have been a return customer. Bad business. you know what the real problem is. If this happens to you and you don't catch it. They will eagerly show up and take your tires and leave you blocks then what do you do??? But just know if they show up call the law and they legally can not touch your property.

Traveling through town and the car showed a low tire. Pulled in at 5:00 for a tire repair. By 5:40…read morewe were on the road. Reasonable cost and friendly staff. Would recommend to others.

I am extremely pleased with the service I received. The quality of work was outstanding, and the…read morevalue provided was excellent. They replaced my front bumper on my 2025 Ford Explorer ST Line, and the results exceeded my expectations. The service requested was completed with great attention to detail. I also truly appreciated the clear and consistent communication from Nick. He recognized the value of my vehicle and reassured me it would be handled professionally by their service department. They absolutely delivered and did not disappoint. Thank you, Caliber Collision North. I would definitely choose your team again for any future vehicle needs!!!:)))))

NEVER USE THIS BUSINESS!!!! I have a $105,000 car that they aboslutey RUINED! They Drove my car…read morewith no oil in it, and locked up the engine. I paid $30,000 to replace the engine. NOW that I have replaced the engine, I have learned that they tried to jump the car to get it to turn back on, and they FRIED all my electronics/computers in my car, and am having to get that replaced now, which is an additional $6,000. This repair shop took NO accountability for their actions. They said they didn't do anything to my car, yet the odometer said otherwise. When they receieved the car, they KNEW the engine had no oil, due to busted pipes, and I had the odometer at a certain mileage when I dropped the car off. When Caliber Collision sent my car to BMW, their estimate had it MORE than a mile MORE than when I dropped it off. WHICH PROVES THE DROVE THE CAR WITH NO OIL, WHICH RUINED MY ENGINE TO THE POINT IT HAD TO BE REPLACED. Now that I had the engine replaced, new spark plugs, and new $2,000 battery put in, I am now needing all computers and electronics replaced. I AM OUT $36,000 (mind you, I've paid cash) ON REPAIRS TO THIS CAR, which only $7,000 were body parts, and the rest were damages Caliber Collision caused. I WANT THEM TO BE HELD ACCOUNTABLE. Please whatever you do, do NOT take your car to this repair center. ESPECIALLY if you own an expensive car. I drive a BMW M4 Competition Convertible. MY CAR IS RUINED AND TOTALED. THEY totaled my car. HORRIBLE, HORRIBLE, HORRIBLE. PLEASE stay away!

My car had an intermittent engine problem. Jerry took it for a test drive and it was perfect. I…read moreshow up a few minutes later, pay him for his efforts, step outside and the car will not start. I live out in the country and this my only vehicle. He and his mechanic set aside their plans, stay beyond their closing time and work on that car until it was repaired. I highly recommend this repair shop.

I have used Jerry since I moved to Longview for all my vehicles service needs. He runs a great shop…read moreand is always super friendly and honest. Would recommend to anyone.

I paid almost $400 for a oil change, I took it in for low oil pressure, they looked at the previous…read moreoil change sticker and said it needed a oil change, I left with same problems 3 days later, I questioned why they didn't troubleshoot and was told it would be another $800 because timing chain cover was in the way of getting oil pan off to check screen, I took it somewhere else and nothing was in the way of removing it, beware of fraudulent charges, they will take advantage of people with no knowledge of engines

I have been using Southern Longview Automotive for several years now. They are the only mechanic I…read morewill take my vehicles to. Joe always goes over what they found in detail on my vehicle. He is exceptional at helping me understand what is going on with any given issue. He always gives me multiple options and informs me of any possible outcomes of each option. I've never met another mechanic that would take over 20 minutes on the phone helping me understand the problem and make an informed decision. They are always transparent on the parts and labor costs, and they warranty most every part that you get replaced with them. Matt, the owner, and his team are highly knowledgeable and they truly care about your vehicle running properly and safely.

RJ and the entire team at Automotive Super Center are the BEST! I had a tire that needed to be…read morepatched. I also had them do a tire rotation and oil change on my vehicle. They had it all done in less than an hour at a reasonable price. I highly recommend them for all of your automotive repair needs!

These guys are my heroes. My car flipped out in the middle of the road right in front of their…read moreplace. They came right out to check on me and offer assistance. They moved my car out of the road, and checked to see why all the lights suddenly started going off. They ended up finding the issue, and I was able to get it fixed. They guys here are so kind, I dont know what I would have done without them that day.

First of all I would like to give Eldorado a high 5 star rating.They got the paint off of my…read morecar.With how hot it's been outside they kept at it.They cared about there customers went around giving out popcycles .They tasted good.Thank you again for your service.Didnt cost as much as I thought it would.

I've tried them twice. both times the detail was half-azz'd. first time they left wax splatters all…read moreover the the windshield wiper area. I mean a lot, it would be hard not to see it. I cleaned it myself. No big deal. The 2nd time they didn't wash it good. They Left dirt all over the truck. It was horrible. The inside was done pretty good except the windsheild. The wheels were also not cleaned good. I won't go back. I'll pay the extra $$$ to have it done right. I know most people love this place but I've had bad luck with them. To be fair, if I were to give them a grade it would be between C+ to B-.

These guys are the best. Car came back with 18" crack in the windscreen because they're working on…read morethings - totally understandable. They took care of everything. Lifetime customer!

This place is awesome. Was recommended to me by my oil change guys because I had a very slight oil…read moreleak. While they had it, they made note of my brakes being worn down. They fixed my oil leak in less time than they quoted. I then took it back for the brake job. They did that in less time than quoted and it cost me less than quoted. Summary: took less time and cost me less. 5 Stars! 2 thumbs up!! High 5! p.s. I am on a fixed income so I couldn't get both done at the same time

Update: The owners rectified the situation and apologized. I appreciate the honesty and integrity…read moreof the owners. They changed my oil this morning, a little less than 90 miles later my oil light comes on. Immediately pull over and there's oil everywhere. Walk around the car there's oil on the back end and passenger side of the car. I called maci lube and he advised it could have been an issue with the o ring on the filter, then said to drive my car to him. I said I can't because there's clearly a significant oil leak. He told me to go to a local place and call him in the morning. So I pay 125 to be towed to a local place where they see there is no oil filter attached. I call maxi lube back and he said he tightened the filter with a wrench so there's no way. He said he's not paying for the tow and can refund my initial oil change for "condolences". Go see him in person after my car is fixed and admits it could have been him but he's only willing to refund the initial oil change. Zero out of ten stars. Do not recommend.

This shop has gone beyond the normal in helping my sister with her car problems, even drove to…read morewhere she was broke down to help her one time, and gave her a ride home while car was being fixed. They gave her a fair price. I have only used them once and had a starter replaced and they did a good job and fast, I plan to use them for all of my mechanic needs in the future. Everyone there is friendly and professional. I highly recommend this company. As a small town, Big Sandy is lucky to have a good & honest mechanic shop like Maxi-Lube., I am grateful that they are here.