Got to me very quickly on short notice and got me back on the road. He's a lifesaver, if anything…read morehappens and I'm in the area he will be my go to!

Our RV developed emission control problems which prevented us from filling the fuel tank. We…read morecontacted Ricky and he was able to diagnose and fix the problem in a matter of a few hours. He followed up with us the next day to ensure all was well. Great service. Thank you for your good work and fast service.

Service department recommended oil, transmission, break fluid, and coolant changes on top of $450…read morediagnosis charge for over $1200 without fixing the problem I even came in for. None of those needed servicing and diagnosis over $450 is insane. Accusations were made and they were very unhelpful. Will never return.

Tire Damage and Service Dispute After the first service was…read morecompleted and I returned to collect my truck, I was informed that one of the tires had two noticeable gashes. I was told that replacing the damaged tire would cost me more than $300, which essentially negated the savings from the complimentary service. I questioned the service manager about how he could be certain that the tire damage did not occur while the truck was still being used as a demonstrator, or perhaps during transportation, offloading, or while being moved on or off the service rack by a technician. There are numerous possibilities for when the damage could have happened prior to my purchase. However, the service manager could not provide any evidence to support his claim and that I was responsible for the damage. Despite this, he assured me that the gash was my responsibility and that I would have to pay for the replacement tire. When I again asked if it was possible the damage happened before I took delivery of the truck, he admitted he could not prove otherwise but insisted that I was still responsible for the replacement. Lack of Support and Final Decision Since I purchased the truck, it has seen minimal use and has never left paved roads. Given this, I am unable to determine how the tire could have been damaged during my ownership. Nevertheless, Hall's Chevrolet refused to warrant the tire or absorb any part of the replacement cost. As a result of this experience, I have decided that this will be both my first and LAST purchase or service visit at Hall's Chevrolet in Canton, Texas. Money over customer satisfaction here The lack of accountability and unwillingness to address customer concerns was disappointing, especially considering the reputation I expected from a dealership like Hall's Chevrolet. I believe that customer service should extend beyond simply performing routine maintenance and should include standing behind both the vehicles and the work provided. This situation has left me feeling undervalued as a customer, and I sincerely hope that others will be cautious when considering their own purchase or service decisions at this location.

If you have vehicle troubles this is the place to go. Ryan's Automotive is one's by a fair and…read morehonest person that cares about his customers. He is a skilled mechanic that knows his stuff! I have used him several times now. I've gone to him before with what I thought was going to be an expensive repair and he found the problem. It was something much cheaper to fix and he called and let me know. He had the opportunity to overcharge me for something I didn't need and we already had the parts for but did he was upfront and had me back on the road in no time. If you need a repair give them a call!

Brought my car in to have the AC fixed. Then a few weeks later brought it back in because it…read morestopped cooling. They "fixed" it, and did an oil change. My check engine light came on and stayed on. I was told that "Mercedes do that". Before I could take it to the dealership, the car died on the highway. They charged me to diagnose it and then said they couldn't do anything. Ended up the engine seized and locked and needed a new engine. Car was trash. Will never come here again and would never recommend them to anyone.