I want to compliment the staff ! The people handling phone…read morecalls and appointments now are doing a great job! A Special compliment For Julie who spent Time trying to help me . She was kind and helpful. Thank you Julie. Also a compliment for Jamie . Jamie assists the Doctor and she is helpful and encouraging. Thank you Jamie for so many years of kindness. Good Doctors have good staff.

Was referred to this doctor, but was so turned off by the woman that answered the phone I stopped…read morethere. Seems to be echoing what a lot of people are saying below. It's also a red flag to me to hear that a doctor isn't interested or professional enough to hear feedback in order to improve. People who answer the phone need to remember that a lot of people who are calling are scared with a new diagnosis, and that kindness would go along way. Simple kindness. This place is a NO for me.

Highly knowledgeable, caring, and an excellent listener. Dr.Eng takes the time to explain…read moreeverything clearly and makes patients feel truly heard and supported. The staff were also very cooperative, professional, and welcoming, which made the entire experience even better.

8/1/2025 Just came across this on Yelp! Dr. Bett Eng has been and is my physician for many years…read more Dr. Eng is an excellent and caring physician. Thank you. God bless you Dr. Eng and your entire staff! Joana Joana Livoti

I've been in and out of rheumatology practices for what has seemed like a lifetime, but not one of…read morethem can touch the level of care that I receive from Dr. Cooray. She is brilliant, caring, and leaves absolutely no stone unturned. She doesn't just listen...she hears you. I tell her each and every visit how much I appreciate her care. Her support staff is just as wonderful...such a great team that obviously enjoys what they do.

Best doctor ever, she's responsive, and takes a whole view of the body, she works with my other…read moredoctors, kind, smart, efficient. Her staff is also on the ball, they helped making my medication affordable and are very responsive. I trust her blindly

By far, the best medical group around. Their staff is very efficient and very knowledgeable. The…read moreoffice staff is dependable and dedicated. This office takes care of all your primary medical needs.

Fast, easy reliable…read more I've brought my son here before when he was sick and I was there for under 30 minutes. Great service very attentive.

During a routine blood exam my doctor saw something of concern. She advised me to make an…read moreappointment with a rheumotologist and recommended Dr. Duffin. I have a PPO because I like selecting my doctors so I was weary of going to see a doctor I hadn't researched or selected. Since I feel I get amazing care with my current medical provider I decided to take her recommendation. I didn't know what to expect from my appointment with Dr. Duffin. I have a very limited understanding of what rheumotologists do. Dr, Duffin took the time to pull up my medical records on some medical record sharing software system. He went through about 5 years of my medical history asking me questions and reading over lab reports, doctor's notes and my MRI. Dr. Duffin was able to tell me what was wrong with me, what I should expect and how I can treat it. He took the time to show me things online, explain to me what he was showing me and he printed up some materials for me to take home and read. He was very patient in answering all my questions. He ordered a few more blood tests and called me on a Sunday to report the results when I called his office with a question he called me back on a weeknight at 10pm. I'm not sure if the Sunday and 10pm calls are for everyone, but I didn't mind. If you're in the market for a rheumotologist, I highly recommend Dr. Duffin!

I have enjoyed the professional talents of Dr. Duffin for approximately 10 years and am completely…read moredelighted with his personal attention to detail upon each and every appointment. I rarely find a physician who is sympatico with my condition, issues and many physical challenges and am most appreciative of someone who is competent as well as caring. High recommend for those who are seeking assistance for Quality of Life issues and dealing with a staff who are polite, expedient and extremely helpful.

[Review #819] 2024-018…read more Due to the short notice because of a weekend fender bender before Thanksgiving, I wasn't able to schedule an appointment with my PCP & had to visited a different UCLA Health Torrance Primary & Specialty Care. I didn't realize it's in the same building where I get my labs (referencing related UCLA Health reviews; Review #s: 721, 722, 736, & 813). The office is located on the 3rd floor, exit elevators & make right, about 100 ft. I was scheduled to see Dr. Miranda. I checked in via my cell phone & received a message stating that "we couldn't check you in; please check in at the desk." I checked in at the reception desk & stepped away to use the restroom, & was informed that I still wasn't checked in & they'll bill me for the co-pay since their cash drawer is closed. Aaaugh! The intake nurse (forgot her name) was super sweet & empathizes with my unfortunate mishap because the same happened to her husband. We both agreed that it's material & it's more important that the person is well instead of the car (meaning the car did its safety job of protecting the occupants). Dr. Miranda came in & asked a few questions, barely gave me a once over, ordered a bunch of x-rays & sent me on my way. I had to return the next day because radiology closed at 4:30 PM. Hmmm... I understand that I was squeezed in to see a doctor ASAP after the accident, but one might logically conclude that x-rays might be necessary & would schedule the patient when x-rays can be done instead of going back & forth, assuming the reason for seeing a doctor is because they're in pain. X-ray appointments are unavailable, it's walk-in only. The following day, I walked in an hour prior to my PCP wellness check-up. The front desk says the process is quick, I'll be finished within 15-mins. Okayyy... that's only if I'm seen right away. Virgil, X-Ray Technician, called me with 30-mins. to spare. I informed him I had to be done in 15-mins. in order to make my wellness appointment that's not in this building. He says it'll be tight but he'll do his best. I kept my top, & had to change out of my jeans because it has a metal button & zipper. Virgil was the utmost professional... he explained what he was doing or gave specific directives on what I needed to do. Knowing that I'm here because of a car accident, he was gentle when making minor adjustments to prep for each x-ray. He has excellent time management skills, I was done & dressed in under 15, & made my PCP appointment on Skypark Dr. with 6-mins. to spare. This UCLA Health location has plenty of parking but can get busy early morning (probably due to walk-ins for the lab & radiology) or lunch hour. With the exception of scheduling & check-in process, service quality is slightly under par from its sister locations.

Pharmaceutical Rep? Review is on Clarence D. Lee, jr MD. We…read morewanted to give this Dr a chance, my son always requests I go with him. Dr was rude and very pushy on medications in spite of being told no by patient. I then stated he does not want to, he said I'm not speaking to you. It was clear a rude & unnecessary comment as Dr was not listening or respecting what he was told, changed Dr immediately.

Well, I hope you NEVER need a rheumatologist, BUT if you do, THIS IS THE GUY. Honestly, I was…read moreterrified because I needed a shot to fix my frozen thumb. I'd had Cortizone shots before that were excruciatingly painful. Dr. Aziz was fabulous! He said he does many of these a week, but I really felt like I was his only patient, because he took such good care of me. The most important thing for this chicken, is that the shot barely hurt at all. The second is that it really helped, for nearly a year so far!!! I hope I never need a rheumatologist again, but if I do, Dr. Aziz can expect the call. Great attitude, knowledge, experience, technique, caring, considerate, and his staff is really professional and supportive, as well.

I feel extremely fortunate to have Dr. Liu as my Rheumatologist. He is one of the most…read moreknowledgeable physicians on many health issues and research. His demeanor is welcoming, warm and gentle. I have great respect for any medical professional who goes way beyond the minimum effort to treat his patients. My complex medical history and current symptoms typically deter the full support of most doctors but not Dr. Liu. He has helped with further diagnosis, tests, medications and even supplements. When you have been ill for many decades, finding a compassionate, helpful and respectful physician is near miraculous! High recommend despite his full practice, absolutely worth your time and effort.

I've been going to Dr Liu for the last year. I loved my former rheumatologist and hated to change,…read morebut had to due to insurance. I was so happy to find Dr Liu was not only a great doctor but had that ability I find so important; that is to make a patient feel heard, understood and important. He has a great sense of humor, listens to my concerns, and has a concrete plan of action. So happy my primary doc referred me to him!

He was in and out of the room in a minute. He kept me waiting for one hour to see him…read more He obviously didn't look at may chart and gave me meds that do not interact well with meds I take.

Ive read the other reviewers. I did not have the same experience. Im sorry but I found the doctor…read moreto be rather rushed, almost like it was a nuisance, he explained very little, and was not very personable...He moved my leg around a little and said something like its not your hip, its your back, and pretty much ended the visit. Huh? Ok. Sorry, but I wont be going back to this doctor if I can help it.

Dr. Cooray is a great Physician. She cares about you & treats you like family. i'm glad i have a…read moregreat Rheumatologist like her!

The Doctor I saw was nice and informative. The folk at the front desk though, need a little more…read moretraining in their people skills. I dont recall their names but the ones that sit to the right when you walk in.