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    Joe Carpenter Remodeling

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Joe Carpenter Remodeling

    Deck construction

    New room addition

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    5 years ago

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    Arrow Fence

    Arrow Fence

    3.0
    (4 reviews)

    Never been so upset after a soliciting phone call. I bought a home and the cedar fence has some…read morestorm damage. I need a few panels replaced. I logged on to the Home Depot pro referral page. These guys replied, then said they 'Don't use home depot products and don't give quotes for storm damage" when asked why the guy chuckled and said "are you an existing customer?" I said "no. I just moved to the state" he said exactly and then started to say that they can contact sub contractors. I have no idea why they contacted me and locked up my Home Depot referral if they don't do storm damage and don't work with new customers. Such garbage. Being laughed at for trying to hire a professional, unprofessional. NEVER using these guys. Would give no stars if possible. Such a waste of my time.

    Short story: Do not use this company if you would like to work with people who value…read morecommunication, your needs, or getting a job done inside a year without you having to call/email/text them everyday to keep them on schedule. Based on reviews, we were very excited to work with Arrow Fence. Scott came out to measure and we received initial plans for our fence about a week later, informing us that they were scheduling 10 weeks out from the date of down payment. Upon noticing several errors to what we requested for our job on the original plans, we asked for a requote. Scott returned several weeks later and remeasured for the requote which was delivered in a timely manner. We are now about 1 month from the 1st visit. Two weeks after the visit for the requote we had still not received our quote or contract, despite multiple attempts at contact. Upon speaking with another member of the company 5 days ago we were told that Scott would be contacted that day and the contract would be sent to us that day. It was not. We tried calling every day after that and got voicemail or no response. Finally got a voicemail returned today to be told that Scott had gone on vacation starting today and would be gone for several weeks. We were also informed that scheduling was now being done 3-4 months after the deposit was placed. Because Scott is the only person that has any of our information and he is now on vacation for several weeks, we were told that we would not be able to put our deposit down and schedule our job until he returned. Our job that should have started at the beginning of February (weather permitting) is now being pushed until the beginning of May. To top it all off, almost everyone that we spoke to outside of Scott has been exceedingly rude and unconcerned with how our project has proceeded in such a slow and chaotic manner. Although our project may have been small (~$25,000), they really showed their true colors and how little they care about their customers. Our family now has to start this entire process over again with a new company, in the middle of winter with a foot of snow on the ground, having lost MONTHS of time and energy to a company that was entirely unconcerned about their poor service. I understand that companies like these are very busy right now, but how you treat people when times are less than ideal is the true measure of who you are. Arrow Fence does not measure up.

    Perfect Curb

    Perfect Curb

    3.8
    (10 reviews)

    Came out right away for an estimate. He was very professional, honest, and offered good pricing…read more Thank you again.

    After we had hired Dane he was involved in a major car accident seriously affecting one of his…read morearms. He was unable to work for several weeks. It was apparent he was in serious pain and I'm sure this affected his mood. We tried to take this into account in our negotiations and working relationship for this project. While we wish him a speedy and complete recovery, we are sorry to have hired him. That being said, don't hire Dane White and Perfect Curb - it will be more trouble than it's worth. Dane isn't cheap, he isn't respectful and he doesn't take adequate pride in or responsibility for his work. Your excitement and anticipation will be eclipsed by stress, difficult negotiations and disrespect - with no more than average results. He didn't seem at all concerned about, or motivated by, the possibility of a negative review. So here's mine. We hired Perfect Curb to widen our brick path and re-do our asphalt driveway with crushed stone. We wanted the same contractor to do both, so the brick and crushed stone surfaces would meet and integrate smoothly. I was extremely excited about this project and really looked forward to the end result. Communication with Dane, though good at first - was difficult from the time we signed the contract. Though we had met with him a year earlier and assured him we would be working with him and sent our deposit and contract in soon after we received it, he claimed we took too long and immediately scheduled other jobs before ours, delaying the start of our job by several weeks. Our job was finally started over six weeks after its initial start date. When asked what specific stone he planned to use, he replied slowly - and vaguely - sending us on several long trips to stone yards, one of which was to look at the very type of stone we'd specifically asked him not to use. Getting answers to these basic questions was like pulling teeth and did not inspire confidence. When Dane finally began the job, he was clearly in a rush and refused to pause his heavy equipment for any discussion, creating a mind-numbingly noisy atmosphere of confusion and pressure. He miscalculated the design of the driveway and couldn't figure out how to solve the issue of brick meeting the crushed stone - the main reason he was hired. When my husband made a suggestion, he snapped at him - but ultimately used his suggested solution. Far from being gracious, he had a truculent attitude - insisting my husband agree to pay extra if we didn't like the outcome. Unbelievably, Dane blamed his driveway miscalculation on me - he argued with me, insulted me and then never apologized. He took no responsibility at all for what was clearly an unacceptable and poorly planned installation. He added the wrong type of stone to the area of the driveway he corrected. When asked to address this, he put a thin layer of the existing driveway trap rock over the top of it to hide the mistake. It revealed itself on closer inspection after Dane had already received payment in full for the job. We had to stop payment on our check in order to get him to come back and correct this mistake, along with another incomplete installation of the brick under the porch steps. While we now have what we believe is a decent installation, it will take a long time to feel good about it as the process was filled with poor communication, bad attitude, rushed work, lack of pride in the work and a lot of nickel and dime-ing.

    Joe Carpenter Remodeling - contractors - Updated July 2026

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