Immensely disappointed with work and services from JO Contractors. Work requested was basic sanding and re-staining of our stair case with woodwork design on the risers. Javier was confident that he could complete the work and said that it would take approximately 4 days start to finish. He was affordable and overall a nice guy with glowing reviews. However when he started the work it was clear that he had a very basic skill set of sanding and refinishing but not wood work or much else. He refused to paint the new banisters he installed (but during the estimate walk through said he would)his measurements were way off which resulted in him having to come back multiple times only to leave us with an unfinished job. Materials were wasted due to lack of knowledge in installing spindles and stair case post incorrectly. To make matters worse, he told my husband I'm too picky and that I thought he was stupid which was never the case. He also got upset when he had to remove the spindles which were uneven and incorrectly placed. Upon removal of incorrect spindle placement, he damaged our steps taking out chunks of wood.He took all of our materials with him that we paid for. When we asked where the materials went he said they were cut wrong and no good (10+ spindles).We just wanted the job done right the first time. I would never recommend JO for anything now based on our experience and I am convinced his "glowing" reviews are his close friends and family and not actual clients. Oh and I forgot to mention... he originally presented sharpie marker on a cheap piece of wood to staple to the riser and originally had no intention on doing the wood work correctly. Then when he realized the amount of work actually required he mentioned multiple times that he should have charged us more. Feel free to take a look at the pictures read more

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Completely Agree with @Ashley V. review. Javier Ortiz (JO Contractors) provided me an estimate to finish my hardwood floor. I have sanded my floor and removed all the color out of my floor, all he had to do was finish the hardwood floor. He quoted me a good price and I was told by him that he had years of experience. I wanted my floor a modern light white wash gray color. At first he said "Of course we can make this work". After coming the second time He said that, that color will not come out the way i want to because my floor is too "OLD". So I was flexible about the color and we decided to change it to a regular golden color. On my second floor the floor came out OK compared to downstairs. Downstairs the floor was darker, more clear changing the look, it had spills, and my paint pealed. I was told that i needed the floor to dry for 2 days. I let my floors dry for a week before walking on my floor (I did not live there). After a weed i purchased green tape for paint and a roll or paper to protect the floor. After removing the green tape the floor paint pealed of in several places. I contacted Javier Ortiz and explained the issues with the pealing and the over spilled clear. I was told by JO that he will come back to fix the problem. Two weeks after I sent him a text message to follow up. He said he was busy that he will let me know. After several days I couldn't wait and contacted him again. He said we will let me know when he get a chance in the afternoon and he will come to fix it. Almost 2 months later I received no text or call from JO Contractors. I followed up several time on FB (JO Contractors) and he read my message and no response. I got pissed of due to the lack of service and communication and I sent a message about how I felt about his work. He said he will be there that night, to please send him the address that he will start heading to my house at 7pm. Provided my address at 7:02pm and 3 days after he still never opened my message. Today Monday 10/15/2018 I contacted him again and left my message on "READ" and blocked me on FB. Now, I will take appropriate action and contact the city. I will provide pictures later on. read more