Great place for a trim or haircut, I have been coming for years will not go anywhere elseread more

*1/5 stars - Horrible experience at Salon Álvarez…read more Today I went to SA for my usual highlights, but the experience was a complete catastrophe. The stylist who attended to me was not the usual one, and she left my hair completely blonde!! It was like I went from being a brunette to Shakira overnight! I would never in my life ask for that kind of artificial and overdone blonde, and even less without consulting me. Also , during the process, before I realized the mistake, the stylist after two hours told me she didn't have time to cut or style my hair and that I would have to come back another day What ??? She left the dye on my hair for almost THREE HOURS, which I'm sure didn't help the situation. I was starting to get worried as the time went by, but I trusted that she knew what she was doing. Boy, was I wrong. When she finally rinsed out the dye, my hair was completely ruined. When the other stylists realized the damage, they tried to fix the mistake with a toner, but the result was .... OMG : now my hair looks gray It's unbelievable that they couldn't get it right in the first place, and their "solution" was even worse . I've been a client for three/four years and I never imagined I'd receive treatment like this. The lack of recognition and condescending attitude of the staff was what bothered me the most. They said, "This is the color we always do for you," acting like it was true. There was no "Sorry, we made a mistake".They acted like I was crazy and it was all just a fabrication!! Needless to say, I left without paying. Now I'll have to go to another salon to try to fix this mess. I have photos of my hair before, during, and after the disaster, so I can prove the evidence . I don't recommend this salon to anyone. The lack of professionalism and the staff's attitude is unacceptable. Look elsewhere for your hair needs.

Keri has been my colorist for dare I say more than 20 years…read more I started coming here on the recommendation of my brother. Who knew the relationship I'd have with the team here all these years later. I get random compliments on my color from complete strangers. (Friends and family too :-)) Michael and Keri have given me tips on product to use for different seasons and I've never been disappointed. My adult kids now come here because of the service and people !!! The salon has local artists, Michaels Bee honey, and bbq advice. The salon "coffee table " always has great reads. I'll continue to keep coming back as the films here are practically family now

The workers there are amazing, i got surgery a couple days ago and i needed someone to braid my…read morehair, Danielle was my hairdresser and she was AMAZING, she is so sweet and even offered to wash my hair when i didn't ask, 10/10 place!

Great salon, friendly staff, always busy but very clean…read more Good prices too! Carries Aveda products

I've been going for years. Great services. Staff is super friendly. Love my hair every time.read more

Great ladies; Janine has done my hair twice. First-retouch regrowth and cut! Second regrowth;…read morehighlights; cut. It took awhile the 2nd time. I like the service, but they don't automatically blow dry. Not a good idea with my super curly hair and newly done highlights. Nice customers and stylists. I wish that it was a less cluttered salon; you can't beat the price.

When I first moved to Lakewood, I was in desperate need of a haircut. I didn't know where to go,…read moreand as I'm particuluarly particular about my hair, I had no idea where to turn. I was also low on funds. A friend of mind recommended Carabel's. I figured, what the hell, it's only hair and it'll grow back and it's not a big deal. I pulled in the parking lot, and was shocked to see a pink building. We're not talking pastel pink, we're talking BRIGHT pink. I walk in the door, and it literally looks like a junk shop. There is all kinds of stuff laying everywhere. I had an appointment with Rose, and I was pleasantly surprised to see a younger woman cutting hair. I believe the average age of a customer at Carabel's is around 63. They have the old drying chairs, women in curlers, etc. However, Rose did an excellent job with my hair. She took her time and made sure I was happy. All in all, the haircut cost me about 12 dollars, including tip. They do just about everything, from waxing, color, perms, etc. If you need a decent haircut, at a decent price, see Rose at Carabel's.

Wow! This was my first visit to the new location. I knew that the owner was excited to continue her…read morebusiness in the remodeled and updated space to fit the needs of her hair salon. I'm so excited to see the results! Sleek, open space with bright lighting, design elements and a feel of warmth from the owner. Located in the heart of Lyndhurst, it's easy for customers to make their way here. As always, my haircut is perfect!

Amy is friendly, competent and efficient! I have been very happy with her. Highly recommended.read more

Sometimes being from out of town can either be great or a pain. We had a wedding to go in the area…read moreand I needed a blow out. I went on yelp and started my search. This is not a very big place but it's hidden in back of a parking lot in downtown Chagrin Falls. The inside was simply dressed but could use a simple update and maybe a bit more cleaning. The person who did my hair was Lisa I believe. She was warm and approachable, asked me what I wanted my hair to look like and asked if I had a photo. Having short hair may not be a thrill to stylist but she did a fabulous job giving me the va-va-voom I needed for this evening wedding. Blowouts are $25 and a steal. This place is really a gem. Parking is a large shared lot and that area around it has great shops and places to eat. Give them a whirl, you will be satisfied.

I am hesitant to share Chagrin's best kept salon secret, but these folks are the best glam squad in…read moretown. Talented, down to earth, reasonably priced and available at a moment's notice, I have been a loyal customer for 17 years. My kids and I go to Lisa, Kellee and Melissa, but everyone is terrific!

Amazing ladies !!!!! I booked my hair totally last minute maybe like 2-3 days in advance... so I…read moredidn't give the hairdresser much time and I was super lucky to have got the booking!! She was extremely friendly over the phone. This place is a one stop shop! They do everything and anything when it comes to hair /makeup/ beauty nails lashes /etc I was being taken care of by Maryana she was FABULOUS!! Best hairdresser in town by far! She knew I had hair extensions and took extra caution with my hair! I was extremely grateful to have found her she has golden hands and has so much talent ! She's amazing! She also is super lovely as a person and Definitely connected with her. she truly cares and loves to get to know you on a personal level! For my makeup.. again I called back to ask if they have time for me for makeup.. they said yes of course ..can't remember the name of the girl but she was good too.. overall my entire experience was amazing and definitely worth it if you have a special event (weddings, parties, prom , grad) this place will take good care of all your special events /needs and make you look like 1 MILLION BUCKS ! They even let me bring my dress to change there as I was going to the wedding straight after the appointment:p Thank you ladies for such a wonderful time and making me look so beautiful! you girls are awesome and I never looked sooo good hihi!!

I booked a cut and blowout as a first time client (new to area and live 2 minutes away; looking for…read morea great stylist) and was quoted 85.00 which is not a problem. We pay for quality! I wanted a fresh new look from a great salon and don't expect " budget cut" services or pricing. I arrived, checked in and ended up waiting 30 minutes for my stylist because mine was running late. Ok, no problem because I watched some great hair being done so I was so excited! I was also in clear view of a gal doing a pedicure and I thought I'd try that service out next time. Good to know it's all under one roof. After waiting with anticipation of the stylist finishing up with their haircuts and blowouts, the gal that fished the pedicure came up to me saying she is ready for me. I was confused.... My heart sank. The excitement was gone and I just couldn't go through with it. I couldn't trust that I would get the same beautiful results as an experienced & skilled stylist for my big hair change. I asked her if she just got done doing that pedicure and was a newer stylist and she said yes, I just got done with the pedicure and have been cutting for about one year. I apologized and said I wasn't comfortable with her cutting my hair. I never had a pedicure nail person cut my hair before. The gal at the desk said all their stylist do pedicures and didn't offer any alternatives. She didn't care that I waited 30 minutes post my scheduled appointment and didn't care that I was not comfortable and didn't try to find me someone more experienced. She didn't even sell me on this stylist either!! Didn't build her up at all. Retaining my business was not a consideration at all. She was all too ok with me walking out the door. Since when does skilled experienced stylist do pedicures on Saturday ? I could have went to "budget cuts" and pay 15.00 rather than 85 plus a tip. That price point comes with expectations of getting a trained stylist passionate about her or his craft.

The Dry bar in Lyndhurst are always on time and have great staff that can work with any type of…read morehair! I really admire the assistant and respect the staff gives each other. I've seen beautiful transformations.

Dry Bar in Legacy Village is one of the only long standing blow dry bars in our area, many others…read morehave closed. They have another location in Westlake. I've been to the Legacy Village multiple times. I prefer this salon over my regular hair salon or other places due to efficient service and reasonable prices. AMBIANCE: Modern, light and airy aesthetic - white and yellow accents. The salon has a small lobby with a few chairs and salon in the same open space. All salon chairs face mirrors (front and back). Hair washing area is available in the back. The salon always remains pristine and pleasant. Yellow accents immediately elevate your mood even on gloomy and snowy days. While your service is in progress, you can watch TV's with closed captions. That's how I learned that Dry Bar provides styling for the Bachelor TV show. The salon has their own line of products. You can find shampoos, hairsprays, and other styling potions. There are also styling tools on brand - yellow! They don't push product which is lovely. SERVICES: The salon only offers hair services - blowouts ($59), updos ($99), dry styling ($35), and add-on hair treatments. If you want to make it a lifestyle, they offer barfly memberships. They are 45-$90 per month with few blowouts and perks included. The value is much better than at full hair salons or when hiring a hair artist. I always get dry style (no hair washing, just styling). It's a steal for $35. Blowouts honestly take too long to complete and don't provide a world of a difference compared to dry style. Essentially, I find the two very similar. You will be able to select various styles during your visit. You'll flip through the Lookbook to select styles (pictures examples are included on its pages). I usually go for the Old Fashioned. It provides gorgeous classic curls and holds the best. The salon uses their own product line for styling, which provides amazing hold. You can also add-on services like scalp treatments, seasonally Chloe wine bow for the holidays, and a braid to your style. If you have extensions, your service may take longer time. You'll immediately know when booking. SERVICE: The initial booking is extremely easy. Just go online, find date/time, add credit card, and book. Payment is collected onsite after the service. Every phone call about services is expeditiously answered. There are always many available booking slots day or night. Front desk staff is usually extremely friendly. They really want to ensure that your experience is smooth. They even offer complimentary drinks like water, tea, or coffee. Beyond the front desk, service is very subpar. It's quick, reasonably friendly, but not relationship-based. The salon had a lot of turnover over the years, and I don't recognize anyone during every visit. Stylists no longer ask about your occasion, involve you in the creative process, or really ask you anything personal. Lately I genuinely feel like a transaction than a client. Small talk and genuine conversation would probably make me come in more frequently than for special occasions. Another criticism I have is that styles never turn out the same from visit to visit. Every stylist does their own thing. I usually opt in for the Old Fashioned style since it's hard to deviate from. I'd love to play with other styles but they never match the photo and vary greatly. I have to say that my hair always holds for extended period of time which is a huge plus. You get sprayed with a lot of hairspray but the hair looks phenomenal. CANCELLATION POLICY: The policies here are a little over the top. For instance, I booked on the day there was a snow storm. I would have cancelled but received multiple messages from the salon about cancellation being in effect. It literally stated that there is a snow storm, and clients should plan to arrive early. Ten minute grace period still applied. That's not at all client centric. This feels like most impersonal part of the experience. At some point, caring about the clients is vital to the client experience. PARKING: Parking is available around Legacy Village - limited streets parking, and parking lots all over the shopping area. This dry bar is a great destination if you're looking for a quick service for an occasion. You'll get high quality style, save a little, be in and out. If you're looking for relationship-oriented service and preciseness, this is not the place for you. I'll be back on occasion for events, but actively looking for plan B due to transactional nature. I want to be excited about my service, socialize, and have fun during my service, I haven't found it here lately.