I just had the most amazing fragrance experience with one of your employees, Monika. She is terrific. Great personality. Very helpful. Knowledgeable about all of the products (upper, middle, lower notes) and easy to talk with.
I love that she understood what I was looking for. We started with room fragrance and diffusers, and moved into layering products of fragrance, creams/lotions, scrubs and gels. Her suggestions were perfect.
I'm 71 years old and in my late 20s and early 30s I used to work on Union Square in San Francisco for Chanel. I worked in all of the high-end stores around the square. Somehow we connected--karma!
I was was happy that she didn't judge the way I was dressed because I came in from a dental appointment with a T-shirt and pants and no makeup with my hair up in a clip. I can't tell you how frustrating it is to walk into someplace and have someone not pay you any mind based on how you're dressed. She had no idea that I would spend almost $500 in the store.
She also had great manners, called me, Miss Susan, which I really appreciated and we had a nice chat while we were selecting things for myself and a few little things for my daughter.
You have a gem there and I hope that you treat her well and she deserves a promotion or a raise. Thanks so much.
Please show her this email because I want her to know how much I appreciated her help.
Susan
New Smyrna Beach, FL read more