Pedro Villlanueva's autoshop has been my "go-to" mechanics shop for my Honda CRV for several years…read more The mechanics are knowledgeable and skilled and flexible. Friendly and helpful but always professional -I've brought in problem after problem with issues that have ranged from engine failure to repairing cosmetic moldings to regular maintenance items and everything in-between and I've never left without my problem having been solved. ..... So, the skills and competence are A+++ What else can I say? Prices have always been fair. Integrity? This may be Fast & Quality's greatest strength. Unlike outfits that invent fantasy unneeded "urgent needs for repair" that cost alot, you'll get only a diagnosis and treatment plan that is accurate here. You can trust Pedro who has been known on occasion to put the interests of his customers ahead of his own!

Needed work done on my car and it's really hard to find and good mechanic. Was referred to Fast and…read moreQuality Auto Repair, My car was inspected and fixed the next day! So happy! Definitely recommend them!

Great staff. Helpful, honest, and willing to work with you based on goals. They're knowledgeable,…read moreand were more than willing to troubleshoot issues as they occurred.

Not the type of business I like to support. I suspect employees behind scenes are leaned on…read moreunfairly. If you do go there beware of the gentleman at front desk with glasses and a goofy hat. I give three stars because it seemed pretty fast (24 hours) and because i know i cant be certain about work condition, although i did notice some of the tools there were low quality harbour frieght brand. I was stranded, traveling in my van. I feel that John treated me with prejudice because I was traveling in a van. I wasn't invited to have coffee or snacks, I struggled to find the restroom, and I walked out of there to a hotel 2 miles away twice without being offered a ride. No one tried to shake my hand. Employment is rarely empowerment. Predators dont make themselves known.

I needed a new front tire and left with the best deal for 4 brand new tires and the best feeling of…read morehappiness ever. The guys at this shop are my saviors. They are very polite super informative and helpful and have the best prices ever. They will work with you if it is necessary. This is not my first time at this shop and will definitely not be my last. Check them out. You will not regret. And they are open on Sundays!

Definitely left an impression for a lot to be desired…read more... I called and spoke with Sylvester, who told me it's $150/hour labor rate, $150 for diagnostics; but he offers to wave 50% off the diagnostics job if the job ends up going to him/his team/shop in the end. Sylvester seems nice enough, personable and relaxing conversationalist enough when I talked on the phone and when I dropped off the car. I wish the positive impression there translated to a more positive experience or instilling any positive confidence in... I bought a very old used car (20 year old car; but under 110k miles), and didn't need the premium pricing for maintenance, considering I don't want to put in too much into a car that is in its last years (for reference, I usually bring my cars to Precision Auto Care in San Leandro). Based on location, labor rate, high rating ratio (and compared to other local repair shops at a similar rate), and some reviews, I chose to try this place out to give my car a good look over. I wanted to see if his shop would be able to confirm/observe some of the same the things they should've from the Pre-Purchase Inspection (PPI) I had done, and didn't fabricate more merely to pad on costs. In the end, I was not impressed... After dropping it off for the day, when I came to pick it up, this was the outcome (for the $150 to get an official after-sale inspection "Diagnostic & Analysis; Potential Issues"); Sylvester gave me the most generic, plain, perfunctory assessment! He basically merely pointed out the easily observable & obvious/superficial; showing it wasn't given any kind of in depth inspection. All he gave, specifically, was that the gear number indicator isn't accurate (who cares, it's from 2005, it's not going to show when it momentarily goes down to 2nd or 3rd gear after cruising at 4th), and that "it's old". That's it. He went on about how it's an old car, so not in great shape (yeah it's old, but was under 110k miles with no major accidents or issues and had every service milestone), and that it needs a (what I imagine a still pretty costly) basic tune up before anything else can be figured out...! He claimed it could barely be expected & trusted to drive to as far as San Jose (from Hayward). I asked him about any of the findings from the PPI (transmission needs tune-up, brakes look worn, serpentine belt looks worn down, parking brake could be tighter, various evidence of small leaks), and he merely shrugged and kept pushing for the basic tune up because it's old before anything else. I then specifically asked him what was observed about the brakes, and he again shrugged and nonchalantly responded "well...it stops..." What kind of response is that?! I know what a proper inspection looks like (shot out to SafeBuy); I don't think he or his team even looked at it -- merely test drove it a little bit, took surface-level observations, and didn't even bother to inspect even the most important & vital parts (even as it's not even small compact components)! He couldn't even take a credit card (machine was acting up), or give a proper receipt. I've driven it for 7 months now, and put 13k miles on it (because I work in San Jose from San Leandro; going against his wrong assessment) -- I've brought it to 2 other mechanics who confirmed most things from the PPI, and dispelled a few others that weren't as concerning as initially observed (PPI can only inspect so extensively); I did get a transmission tune-up and the spark plugs needed to be replaced, but it's worked great all this time (opposite to what Sylvester said). And none of which was observed or brought up by him/them. They might be competent enough, and great in other situations and for other people (hence more than 1 star). But after it all, I felt it ended up being a waste of money with Exodus Auto Repair - with bad generic uninformative not-complete diagnostics. In the end, if that's the effort and comprehensiveness of the inspection he'd give at the base/first level, how can I trust him and his team for more in depth troublesome issues & major repairs?!

I highly recommend this auto repair shop. About two months ago, I brought my 2011 BMW in because of…read morea cracked radiator that was causing coolant to leak. During that visit, they recommended that I replace my timing chain. After having such a positive experience with the radiator repair, I decided to move forward with the timing chain service as well. While working on my car, they also found a few other worn parts, including a hose and spark plugs. Because I had delayed several repairs over the years, they helped identify what needed attention to keep my car running reliably. They were able to get the parts at a great price and worked with me on the labor costs, making the overall repair very reasonable. What really stood out was the communication. When I called to check on my car, the mechanic was still working on the timing chain repair and offered to send photos of the progress. He also shared his Instagram, where he posted stories explaining the repair process and showing exactly what was being done. It was helpful to see the work in real time and better understand the repairs. I actually found this shop because I used to go to the gas station nearby, and I'm very glad I gave them a chance. My BMW is running great now, and I truly appreciate the honesty, fair pricing, and quality service.

I wouldn't take a damn thing to this shop! the lead mechanic took money for my car, drove it around…read morefor months with no update, ran up fast track tickets, wanted me to pay more money without fully repairing the car, and then I finally get my car back with parts missing!! parts that had zero to do with the repair! this shop is TRASH!!!

Perfect customer service. Great work and attention to detail. Very thorough with their work.read more

Auto Works has incredible customer service. I called to see if they could help replace a turn…read moresignal bulb that burned out. They asked if I could come to the shop for them to diagnose. I came by an hour later with a replacement bulb in hand, and they installed it within a few minutes. I highly recommend them for their excellent customer service and honest communication. A++

Very nice and helpful with good prices. Recommend Steve and lads. Did my driveshaft removal for…read more$85. Bring cash

Excellent, honest service…read more I was referred to Steve's business from a contractor associate of mine. I'm in Oakland and there is NO decent diesel mechanic in this city. I'll tell you. Steve and his mechanic on duty are very well versed in trucks. My 06 FORD F350 DS had a blown turbo tube and he fixed asap and at a very fair price. I also had an oil change to boot as he mentioned it was time. He's working on my 91 FORD F250 diesel know with a wiring problem and glow-plug relay problem. Can't wait to get it on the road again. I trust him wholeheartedly.

The repair was not done correctly he had my car on and off for three weeks due to the bad repair…read moregasket repair. I had to take to another shop due to bad repair please save your money and go elsewhere.

Fixed my engine for a very good price. They also worked very fast. Gave me a quote right away on…read morethe phone. Would come again.

Very honest place ,fast service in timely manner most important they work with my work schedule.read more

Best prices and service. Hands down the best customer service. I also appreciate the fact that this…read moresmall business supports Palestine! Much appreciated.