Great quality work. Great and knowledgeable and talented owner with great flooring workers also…read more Great pricing also. Quickly responded to my call. Came asap for estimate and plan and discussion on what is wanted and what he will do to accomplish it. Oil based latex or water based ? Finish - high gloss or satin finish ? I had someone come in before Millennium and this a#% didn't know what he was doing. Talked a good talk , had nice fake pictures and gave me a reference phone number as I requested. Number didn't allow me to see anything. The pictures of the floors he claimed to do ... was not his work. I won't mention his name. Though if a pegleg handyman comes knocking. Tell him to keep on walking. Millennium flooring did a great job taking care of my floors and correcting the pegleg liars damages. At least the flooring damage. Pegleg damaged my steps by spilling Polyurathane on my concrete steps. Messed up my solid wood front door, my fireplace bricks. Millennium Flooring did great work. Clean work. Quick work. A year later and I'm still raving about this company and it's owner also.

Ken is a pleasure to work with. He did a fantastic job refinishing our floors. I would highly…read morerecommend using Millennium.

Best floors ever. Made really worn pine floors in a Captain's house like new. Will use again and…read moreagain.

Ken was great. Fantastic quality and very personable. Answered all our questions and got the work…read moredone on time, allowing us to move in on time. Highly recommended

Carpets of Cape Cod earned my business the first time I walked in the door. After visiting the…read morestring of flooring stores in Hyannis and neighboring area, it was clear the Carpets of Cape Cod cared about me and actually wanted my business. Where other stores had lackluster employees who either were rushing to get out the door a half hour before closing time or who stayed perched behind the counter waiting until I looked by myself for fifteen minutes and finally asked if there were any salespeople, Jean Cote, one of the owners, at CCC was personable, pleasant and professional. I found exactly what I wanted and felt the price was fair and competitive. I was flexible on my delivery and installation since I had a seasonal cottage and not in a rush, but I was pleasantly surprised that my wait was short. Mike Cote, another owner, kept me posted on installation dates and any delays in getting products. Always apologetic, I feel he and his team were feeling the effects of insufficient staffing due to Covid and trying their best. I could not be happier with the floor that replaced a two year old bamboo floor that buckled due to improper installation by another company. I had a minor snafu because of some construction I had done that required a special transition piece after I placed my order, but that, too, was resolved to my satisfaction by Mark Cote, another family member. Today, I had a second floor installed at a different location. The team, again led by Mark Cote, did a great job working very efficiently and neatly. I could not be happier and was intrigued when Mark told me how many of his family members have been involved in the "family business". I should also shout out Brandon, who is not part of the family, but was most helpful in scheduling my recent work and ensuring that it was done on an expedited and timely basis per my request. I think there are lots of places to purchase floors on Cape Cod. Whenever possible, I would always opt for a local, family-owned business vs. a national discount store or other outlet. In the end, you support the local economy and you build a relationship with local people who are working hard to stay above water. Kudos to the Cote family and staff for doing their best during Covid and beyond! Five Stars from me!

Carpets of Cape Cod goes over and beyond to help their customers find the perfect rug. They have…read moreone of the best selections of carpets on the Cape. Jeanne is very knowledgable and provided amazing customer service. The installers were professional and took the time to place the rugs exactly how I wanted them. I am so happy to find a local business that cares about the customer experience and strives to exceed all expectations.

Very knowledgeable and attentive staff, keeps me well informed.read more

Terrific Customer Svc! A rug, passed onto me, needed to be…read morecleaned and young man, Milan, helped on my original visit, as well as pick-up. He was grr-eat; professional (yet no dust on his heels), informative, and patient with my inexperience dealing w/oriental rugs. The material/rug came out beautifully; however, it was Milan that will bring me back to Paramount Rug, in Hyannis, for our kitchen/hall floor replacement needs (after the cabinets are installed). The location is not ideal, but once you're inside it's not even a thought. Looking forward to revisiting in the spring.

Great quality, price and communication start to finish! I would highly recommend Alex to anyone…read morewith a floor project in the Cape area.

I would strongly warn other homeowners to be very careful with this company. They installed wood…read morefloors in my historic home in Newport, and after only a short period of time the floors dried out, shrank, and opened up with obvious, unattractive gaps between the boards. For a paid professional installation, this result is unacceptable. What makes this experience even worse is their complete refusal to deal with the problem afterward. I paid their invoices fully and on time. When I contacted them and asked them to return, inspect the damage, and discuss a remedy, they stopped communicating altogether. Calls were not returned. Emails were ignored. Good contractors stand behind their work. This company did not. In my experience, they delivered poor workmanship, then avoided responsibility once payment had been collected. I cannot recommend them, and I think potential clients should take this behavior very seriously.

Small place , but great selections! Found JUST the look I wanted, that was nowhere to be found when…read moreI went to 3 big flooring stores in the area. (Was very picky trying to find an exact cooler gray "driftwood" look in vinyl) Very helpful woman running the place.

For an expert opinion on high quality materials, come to Cloutier. If you want poor service and low…read morequality products, go to Home Depot. We're in the market for a kitchen backsplash to finish our renovations. We got 5 samples of tile from Home Depot, most arrived chipped and broken. Not to be discouraged, we decided to nix the big box brand and shop local. My parents purchased their kitchen floor here years ago, and the service hasn't wavered a bit. Their showroom is extensive, and you're greeted upon arrival. Betty quickly honed in on what we were looking for, and took us straight to the section that could meet our needs. After showing her the granite we already have, she brought out several samples and a few that varied a bit from what we said we were looking for. Well, we brought a sample home, and the one we fell in love with was actually quite different than what we thought we were looking for! They have a huge array of products at different prices. Our selection just happened to be on the low end, at $11/sq. ft. Some other marble tiles we viewed were as much as $50/sq. ft. You definitely get what you pay for - $11 was a little more than we were looking at from Home Depot but the quality of the product and the service were so much higher at Cloutier, it's worth it!

I only had a small order. But when I walked in, I was greeted with smiles and warmth. Larry and Mel…read morewere both super helpful and I literally walked out of there feeling way better than I did when I walked in. Thank you for the laughs and all of your helpful tips. And thanks for going beyond the call with my multiple requests. It's not HOME BEAUTIFUL, but considering that this was my first backslash trim, I'm feeling mighty proud.

Excellent service Good prices…read moreInstallation was great Great manager and staff Customer service very helpful Installation done on time Answered all questions

Was texted lumber was coming on the 3rd between 1 - 3 pm. No show. Texted and got "I'm sorry, I…read moremeant the 5th between 1 - 3 pm. I called the store at 3:30 & was assured they had just picked up my order. It's now 4:45 and the driver is 45 minutes away. He went somewhere else first. I gave up 2 beautiful days to wait around for nothing. They offered half the delivery fee!!! The guys in the shop were helpful but the delivery service is ABYSMAL... Don't even think about it.

I needed to install new oak flooring on the floor of my house. I called a half-dozen companies--and…read morethen I talked to Andy, whose company is called Diamond Flooring (wwwdiamondflooringma.com). The conversation was different. Andy was attentive. Helpful. He spent time on the phone with me. He answered my questions. He advised me. He made suggestions I might not have thought of. He kept me from doing more than I needed or spending more than I needed to spend. I could tell in his voice that he would be the person I would be hiring. Beyond that, his prices were competitive and attractive. I knew I was not only getting a good price, but value for the dollars I was investing. As good as that experience was, it got better. He was on top of the order for the wood. He scheduled promptly. He did what he said he would do (in a world of installations where we as homeowners are happy when someone shows up). His installers were meticulous and artisans. Beyond that, they were just nice to have working on the project. The final project looks spectacular. I do not write many reviews, but I was so pleased with Andy and his guys that I had to post this notice the day the installation was complete.

We're thrilled with the new floors across our whole house -- amazing quality at a great price…read more Andy's crew did a fantastic job. Here's why we highly recommend Diamond Flooring: * Top-notch quality - Great craftsmanship. We were thrilled with the attention to detail and ability to seamlessly blend existing white oak flooring (being refinished) with newly installed white oak flooring. * Great value - Competitive pricing without sacrificing quality. * Excellent communication - Andy was always easy to reach, answered all our questions promptly, and made us feel confident and comfortable throughout the process. Highly recommend Diamond Flooring if you want beautiful floors and a team you can trust!