Do not use their screen replacement services for iPhones…read more We went there on 2/08/2020 to replace the screen on my iPhone SE which with the exception of a cracked screen worked perfectly. Thirty minutes later we picked up my phone with the new screen however the phone kept rebooting when using any app, including making calls. We took the phone back immediately and the technician blamed the case, the battery and finally when he was proven wrong on each matter, he simply said that the phone was old. Additionally he claimed that the vibrator was broken which wasn't before I submitted it to them. Later I found out that the battery wouldn't charge and I wasn't even able to sync as well. Lack of integrity with incompetence makes for the worst customer service . The technician didn't even attempt to fix what he had broken and we were not given a refund. So basically we paid $55.00 to have my phone broken and lose a lot of valuable data.

Beware - they have a no refund policy! I didn't see the sign and bought a $40 case along with a $25…read morewireless charger. With one overnight use, the charger shorted out (or something). I noticed the bottom was really hot and upon further inspection I noticed the plastic on the bottom had melted. It could have caused a fire in my home. The employee refused to refund, offering only store credit. I don't want another dangerous charger and I just bought a new case. I don't want a store credit that I'll never use. I get the no refund on items you decide you don't like. However, I'm disappointed an exception for a defective product could not be made. Employees were nice and helpful with purchase but when trying to return I got the too bad, so sad, it's our policy run around. Depends on what matters to you I guess. I won't be back.

Do not go here. My phone came back with a fixed screen but with a BROKEN MICROPHONE. So I had to go…read moreback to the place, and a simple repair that they told us would take one day is taking FOUR DAYS.

ABSOLUTE SCAM OF A REPAIR STORE. SHADY PRACTICES AND AWFUL CUSTOMER SERVICE…read more They gave a $299 quote for a repair on my phone, they said that they charge a non-refundable diagnostic fee of $50 NO MATTER IF THEY ARE ABLE TO DO THE REPAIR OR NOT. Being desperate, I accepted under the front desk's assurance that my phone is "probably" going to be fixed, and this is a just in case thing. Sure enough, they hold my phone for 3 days with no news. On the fourth day, I get a message saying 'come pick your phone up, we can't fix it because we can't find the faulty part'. I ask for information about the faulty part, and they give me none. Moreover the lady at the front desk has the audacity to act exasperated and condescending when I ask for information about which part exactly is broken, and acts as if I'm being rude and unreasonable for asking for my money's worth on the diagnostics. She lies and tells me the part is not available in the US, when it is available everywhere online. I suspect that they ruined something else on my phone and didn't want to fix it because of that, so I'll be using another repair service to see if that's the case. The positive reviews are probably fake accounts from China, don't trust them.

Found RDU Cell Phone Repair on Google and called them with questions related to an iPhone 13. The…read morephone has a battery health of 61% and displays a message that the battery health is not in a good condition. It cuts off and on and I'm just not interested in buying a new phone. The guy who answered the phone let us know that he could fix the issue and have it done within 20 minutes. We came to the location right away and located Curtis who was the gentleman that was going to help With my phone. The suite/office is located inside of a building. The location has a lobby waiting area, however Curtis let my daughter and I wait in the office as he fixed my phone. He told me and showed me how my battery had extended (physically it was making my screen bulky), which was contributing to my battery life being horrible with my phone. He literally was done fixing it within 20 minutes and the phone's battery was at 77% once he was done fixing it - so I didn't have to wait to be able to use it. He was knowledgeable, kind and quick. I would return for other services and would recommend him/RDU cell phone repair to others in need of services. I paid around $75 and they accept digital payment. They also buy devices as well! Thank you, Curtis for fixing my phone!

Found out about them while searching for iPhone repair near me. They were located downtown Raleigh…read morewhich was convenient. Reasonable price for iPhone 11 Pro Max battery replacement. They did a great job!

PC Problems simply disappear when Dr. PC is on the job. Roger has been working with computers since…read morethey were invented. His prices are fair, and he is as honest as the day is long. Really, if you want your broken computer fixed, make an appointment.

If you have any IT or computer needs, this is the place to call. Rob helped me set up a Tivo system…read morein my home, which turned out to need some serious problem solving. Rob was relentless in solving the dilemma while also making sure everything was done perfectly. He spent a lot of time that he did not charge me for, and brought along someone to train while he was at it. If you need anything, Rob will do it neatly and perfectly.

If you have any interest in leaving Spectrum, Talk to Rob and learn what great options are out…read morethere for HD streaming TV, phone, and internet. Saved a lot of money and Rob's knowledge and customer care skills were great!

Needed my daughter phone fixed and Raheem fixed it in under 30 mins with fast great customer…read moreservice thank you!!

I came here because they are one of the few cell phone repair stores open on Sunday. I went to…read moreanother shop and they didn't have a back to an iPhone Xs. I was immediately impressed with this store. It's very clean and the selection of cell phone cases blows my mind. The gentleman helping me was very professional and it was ready in the 2 hours promised. The work was solid and the price matched other phone repair stores. I highly recommend this place.

The world needs more people like Nick. He was not greedy like other repair techs that I called. He…read moreupfront explained in the phone itself if the laptop was repairable. And what needs to be done and if the repair is worth all the money. Thanks

I called Nick in what to me was an emergency situation. He took in my computer immediately and…read moreworked on it diligently and with very good communication. I felt his pricing was quite fair and his service and efforts seemed well above what I was expecting. As I told him, I hope I never need his services again but if I do, I will NOT hesitate to ask Nick to work on my computers. Highly recommended and without hesitation.

My phone was frozen couldn't open it at all. They found my screen was cracked and fixed it with in…read morean hour. Very friendly and knowledgeable. I was back in business thanks to Gene. Jim Williams

I recently had my phone repaired and I'm extremely satisfied with the service. The repair was fast,…read morereliable, and the customer service was excellent. What's more, the prices were very budget-friendly. Thank you for the great help!