Wow. So unprofessional it's hard to describe. Demanded payment before the job was finished, Justin…read morethreatened me with physical violence, just an all around nightmare of a company. Avoid at all costs.

Markeith and Justin did a great job on our office. It's a big space and they made sure to keep…read moreeverything clean and protected while working. Really appreciate how quickly they got to us for the estimate and completing the work. Communication and the overall process was super smooth. Their prices were competitive too. They worked with us on matching the existing paint, coordinated some additional material as needed, and made sure we were satisfied with the work before wrapping up.

Quick, professional and priced right. Would definitely work with them again and recommend to anyone.read more

John and Robert do superior work. They arrive promptly each day and work without breaks. They are…read morepleasant to deal with, friendly, and communicate well in each aspect of the job. John's estimates will not be on fancy paper, attached to brochures. When he looks at the job in person he has an attention to detail - but you will not receive a spreadsheet of each detail of the job. What you get is excellent work, attention to detail in the completion of the project. Daily clean up and thoughtful craftsmen.

I had our home's exterior pressure washed and painted by Fresh Coat Painters of Cincinnati East…read more Top shelf start to finish. Ollie went over our project in great detail about what I wanted done and what additional details they would do to make the job just right. He gave me a written quote with line-item details. Prior to painting, they pressure washed the entire house including the brick and chalked all the gaps. The crew masked the windows and brick, painted and detailed the trim. Kevin, the project manager missed a little on the paint estimate but was right on top of getting more. No delays. The best surprise is our porch ceiling. We thought it was so bad it should be just painter over. But Ollie said we should stain it. I was very happy with all the little details Fresh Coat took care of. We're very happy with our job and will definitely call them on future jobs.

Lee did a great job.He was very respectful, worked hard & wanted to please us as his customer. The…read morefinished work made us happy we had chosen Fresh Coat Painters of CINCINNATI East. We will call them again for future painting work!

I was able to get on the schedule quickly. They easily adapted to last-minute changes. Great work &…read morecleaned up work area nicely.

Xpert Custom Painting did an absolutely fantastic job on my exterior. My house is wood sided and…read more125 years old, had multiple layers of paint and an absurd amount of chipping and panel breakages. Dan and team paid close attention to detail with these issues and my house turned from the ugly duckling of the street to one that could confidently stand next to new builds. Xpert Custom painting was extremely easy to work with and responsive.

Pete Arnold Painting painted our Clifton Victorian in late 2022 - they were efficient and the work…read morewas high quality. We have since used them to do interior work! Highly recommend.

Pete Arnold painting did my entire house exterior this summer (2021) and also 11 years ago…read more Obviously I was happy the first time and hired them again. My review is for the most recent time. First: They are great communicators. I got my quote in a very timely fashion. Before they show up, they let you know they are coming. And when they say they are coming, they actually do. I had a complex painting color scheme for the house. They executed it to my specifications and they were super flexible when I changed my mind on a few things. They work fast and efficiently, but also did a good quality job. To me, this means they are professionals. Every painter was friendly and customer service oriented. I had some follow up items from the job...they came back and addressed every concern without pushback. And, the price was pretty reasonable. I'll be using them again next time around.

I highly recommend these painters! From the start of the job…read moreuntil the last day I was extremely impressesd with not only their highly skilled painter, but their professionalism. Our house turned out amazing. We will be using Fritts for all our future paint needs.

We contracted Fritts Painting to paint the exterior of our home. The work started out very strong…read more Brian was very communicative and timely. We were pleased with how quickly the work started and we were excited with the quality that we would receive. However, the end result was sloppy and unprofessional. It became apparent that Fritts didn't manage their time and it became a rush job. We trusted Brian and his team to finish the job and paid him, once we did a walkthrough and pointed out the various mistakes and touch ups. We contacted Brian and he assured us that the work would be completed as soon as possible. After four weeks and many canceled appointments, we were finally able to get Brian out to our home. We appreciate that Brian spent his own time fixing up the job as much as he could. Unfortunately, there were just too many mistakes for one person to handle. Brian is very nice and accommodating; we were just not satisfied with the end result.

Received an estimate on a Monday and mentioned that I'd get back with the 5 Star estimator on…read moreWednesday of the same week due to the fact that I was getting additional estimates. In the interim I had a few questions and reached out to my estimator, he asked how they compared to the other estimates, I said not the highest or the lowest. The estimator said that is where they wanted to be and asked if I had any questions. All seemed ok. 5 Star did their best to get the go ahead on the project and get on their schedule receiving their latest ask on Wednesday. I replied to the email quote on Wednesday evening and countered 5 star to reduce the total cost, ~4% less than the original quote and mentioned I'd pay cash vs card (very common for businesses to offer a 2 to 3% discount if paying with cash/check. My discount ask was reasonable.). Since it was later in the evening I mentioned I would follow up the next morning. Also sent a text message indicating I replied to the quote and call the next day, trying to be respectful of people's time away from work. Thursday morning arrives, I called a few times, left a message, 5 star did call back, missed the call, phone tag. Still I have not received a response to the email, voice mail or text from 5 Star regarding my counter offer. I sent another text restating the offer, finally I get a text back... stating "Unfortunately, we are completely booked out for our exterior projects this year. Five Star Painting". A simple NO would have been ok, but to disrespect a potential customer is unacceptable. Probably would have let it go after that, but I went their website to contact their main office to share my experience. To my surprise, as I opened their website, an ad appears stating 10% off if you book before 10/31 up to $500 off. This discount was not mentioned or indicated anywhere on the quote. Note: The discount I asked for was less than $500, once again undeserving of the estimators response. The final straw that led to this review happened as I started searching for other painting companies and a at least 3 different Facebook ads for 5 Star popped up, once again touting 10% off and that they have openings in their schedule. I told 5 star that if they did a great job on the exterior, I would have additional interior painting. While I wish this review pertained to quality of work, I can only respond to the poor quality of customer service and how not to treat a potential customer.

Got it done under schedule and on budget! Sent a sizable crew first day out which is rare these…read moredays. Communication was appropriate and end result even better.

Apparently this place has a contract with the condo I live in. Their music is so loud, I could hear…read moreit with all the windows closed and the air on, at the opposite end of the house. But worse than that, they taped opaque sheeting over the bedroom window--gave no notice they were doing so--and left it overnight. There is absolutely NO regard for who might be living in the residence. They left a large and very loud pressure washer running just outside my window (no painters in view) at 7:50 a.m. Pressure-washed (presumably--doesn't look any different than before) the wall outside my bedroom at 8 a.m. At 6:30, left all their garbage in the backyard. If I had a choice, I would NOT use this company. I will be taking it up with our Board.

They got to my job on short notice and finished quickly for a reasonable price. Very happy.read more

Whole House Interior - Nathan and Colin did a fantastic job! Paying close attention to detail…read more Very professional and reasonable pricing. On time every day and finished on the schedule he promised. I could not be happier with the outcome! Will definitely be recommending them to all our friends! Thank you again!!

Nathan and his team did a fantastic job! I spent 7 months looking at 3 rooms and a hallway that…read moreneeded to be painted and he did them in 2 days and I couldn't be happier! He was professional, reasonably priced and very helpful with picking out paint. I would give him 6 stars if I could! Thank you

We have used Dave for several projects, including painting our kitchen cabinets. We have always…read morebeen impressed with the customer service. His team has always been friendly and easy to work with. They did a great job of cleaning up when they are done. Highly recommend.

From the owner: we have been painting for over 20 years.read more