Didn't use them, they never gave me a bid. Think the job wasn't in their range of specialty…read more However, the gentleman was very knowledgeable concerning concrete and if I needed a new drive, etc, I'd definitely give him a call

From the owner: Contact us today for driveway paving, decorative concrete, and foundation repairs…read more We also offer roofing and decking repairs and installations.

Do not recommend, caused more damage, would not repair, said not their fault I had to pay to have…read moreissue fixed. Manager said "it happens sometimes" i asked Why I was not told of the possibility, He replied "what were you going to do if you knew". Contract on laptop during in-home Consult is not complete when printed, only certain pages are printed, not everything I saw on laptop was printed, no list of price breakdown, what I was paying for specifically...services, labor,etc on printed version, only listed cost of materials and total to pay. Asked for missing info, a screenshot with the date of day I asked was sent, not original and not the same (they claim it was). Manager came to "assess" damage made situation even worse, rude, condescending. Entire experience was horrible. Their responses and attitudes after they had my money was pathetic.

Definately feeling ripped off. Vapor barrier installed and sealed incorrectly. Silver glow…read moreinsulation not installed correctly and Sani Dri should have been installed towards the center of subfloor (IMO) not in corner of subfloor. Vent covers not installed. I paid almost $4500 for this type of job and for products where all items of the quote was not installed and of the products that were installed they were installed incorrectly. (According to Basement Doctor brochure & video) After the installer gave me some lame excuse of why they didn't install all the products and why they did what they did it like I was some type of ignorant dumbass. Needless to say my blood started to boil. So to avoid conflict I paid the man as sent him on his way as I wanted him off my property asap. I have made contact the Basement Doctor's office and the salesman with my concerns and so far have gotten the brush off. Use this company if you choose but consider this a "buyer beware warning"

Made a claim a month ago on work that was done back in 2021 and now I'm getting the run around,…read morewith no ETA of when someone can even come look at it. Would definitely NOT recommend.

My first encounter with United Structural Systems company ( USS) was last year, when I had to face…read morethe decision which company I go for foundation repair at my house in West Virginia. It was equal bids on my project from two companies USS and Alltek. Unfortunately for me, I made the decision to go with Alltek Environmental Services company at that time. Foundation repair was finished in August 2019 by Alltek (please read my review, that I placed separately for Alltek). 48,000 dollars payment later foundation been done. I finally be able to place my house for sale this year and come to realization, after inspection is done on the house, that it is a presence of water leak in the storage area. I could not believe, how it is possible, when the foundation repair was just done 8 months ago. I guess, things were not done properly after all. After numerous attempts to contact Alltek company, I finally be able to get the response with another promise to "fix it" in the amount of $9,200 or later for free...if I take off my review of their company from homeadvisor.com. Lack of professionalism, poor craftsmanship and PR was major disappointment for me. To be honest, after I been treating inferiorly by Alltek, I did not have any desire to go back to the same company. I was looking for second opinion how to resolve these issues. I decided to reach out again United Structural (who I was hoped to remember me from last year) and explain my dilemma. Bobby K. (Sales Manager for USS -Charleston WV location) come to the rescue! He was willing to give me his unbiased opinion on the situation. Bobby K, "commander in charge", went to the house and informed me, that "downspout lines were never installed, the part on top of the ground went nowhere and tie back patch was poor quality". Simply put it, Alltek did a mediocre job. I immediately made the decision go ahead and proceed with United Structural Systems company for repair of the mistakes. I cannot say enough praise for the USS company and manager Bobby K. This re-du project was done in timely matter, communication was superior ( needless to say I live out of state and it was never an issue), area after the job was clean up to perfection and...the garage/storage area now look dry bone and beautiful. Awhhhh... maybe I should not sell my house after all?! I have a buyer on the house, and I am closing in 2 weeks and can say with all honesty, I could not do that without United Structural help. It was exceedingly difficult situation for me, and it was resolved by USS company with flying colors. Thank you again USS. I recommend you without any hesitation!!! Your company should be proud of to provide such an excellent service and have knowledgeable, competent and skillful experts. Lana Y, Rochester, NY "We are NY tough"

We worked with Kalob Fayne to get our estimate, he was courteous, communicated well and outlined…read moreChampions expectations of our basement. The final price met the estimate exactly and Kalob inspected the work following completion. They arrived on time and completed the project just as described. They ensured everything was clean and met their high expectations. I would highly recommend Champion for waterproofing your bas

Champion did a great service at a reasonable price, about half of what three competitors priced…read more Considering the work that was done, their crew kept everything cleaned up. From start to finish, Champion did exactly what they said they were going to do.

had a great annual service with Brad today. He pointed out several other areas in my home that had…read morefoundation issues. We went over several options to rectify the issues. There were no high pressure tactics to purchase any additional services. Afterwards, he completed the annual service as scheduled. Appreciated his knowledge and bringing certain issues to my attention. Very personable and professional. He was also super punctual

Alan explained everything and left me understanding what I needed. He was polite and professional…read more I will definitely be following up. Jashaun Curry