Dan did an excellent job replacing my kitchen sink. He was thorough, communicated clearly about…read moretiming, and kept me updated on his arrival. The installation took longer than expected, but he stayed committed to doing it right and still honored his original estimate. I highly recommend him for any plumbing or home improvement work.

At first, this seemed like a good business. I needed to replace some old bathroom sink pipes…read morebecause they were starting to show their age and become loose. I scheduled an appointment, but the company reached out to reschedule because they were busy, which I understood and agreed to move it to the following day. The second appointment was scheduled for 9:30 AM. I waited for two hours expecting someone to arrive, but no one showed up. I eventually had to call and text for an update, only to be told they were unable to come out again. I understand that things happen, but having to reschedule twice and not receiving communication until I reached out myself was disappointing. Overall, the experience felt unprofessional and was frustrating as a customer who was trying to get a needed repair completed.

Very accommodating. We had them install propane tanks in our new home. They deliver our propane…read moreonce a month and offer a discount if we pay within 10 days. Everyone is helpful when we call.

Awful service. These people are nasty nasty nasty when it comes to customer service. Its literally…read morenon existent. They told my husband they were sorry he had to be married to someone like me after I called them out for being a terrible company. They refused to fix my furnace two weeks after servicing it because I "hadn't ordered oil in awhile" and they thought ordering oil would fix it. I would never recommend them.

Certainly have some supper nice peope working there but for my experience I would not recommend…read morebuying any kitchen cabinets there. I've had nothing but problems starting with the remote sales staff taking weeks to return emails resulting in delayes schedules. He stated the glass for the doors were included as long as we wanted flat glass, Cabinets arrived with no glass at all. Cost me five hudred to buy additional glass. The cabinet arrived with doors which the raised panles wobble and shake when you open and close the doors. Addiotionally cabinet doors worped due to improper fitement of the raised panel and frame. They offered to rework the doors but not remake them to correct dimensions. What a joke. The microwave drawer cabinet is an inch and a half too narrow. Nobody makes a microwave to fit the under sized cabinet and the counter tops are already insalled. OMG what a nightmare. Pending lawyers, Beware if you decide to buy cabinets from them. You will be on your own dime when things go wrong.

I needed a couple 4x4 pt Timbers and didn't want to drive 40 minutes so I stopped in at Ware Butler…read moreCorinth, Maine. I also needed fasteners. Their Timbers were less than a dollar more than the big box stores in Bangor and actually looked better. I'm sure the fasteners cost a little more but purchasing at Ware Butler Corinth saved me hours of time and the expense of vehicle fuel. The service was very responsive and courteous. I've been there before to get extra security keys made. They were very accommodating. I certainly will be shopping there in the future because they are only 10 minutes from home which will save me time and money.

Matthew and crew do excellent work. He is innovative and goes out of his way to find solutions that…read morework for you, and that work well. It takes a manager with Matthew's intelligence, work-experience and work-ethic to understand heating and cooling problems in different situations. With his background in both construction and heat-pump installation you will get the job done right.

Let me start by saying we could not afford the items we saw here, so I cannot review the usability…read moreof the products, but I was very impressed with the experience and products we saw there. John walked us through the building, the stones they use, the types of products they build, and the manufacturing and finishing process. He took his time and answered lots of questions. His pride in the business and staff really showed through to us. The quality of the products and workmanship was like nothing I had seen before, absolutely beautiful. We were surprised by how many different products they make. I was very pleased with John's explanations for how to do the installation DIY. Definitely worth a stop, you will be very impressed.

...Delighted with the actual slate product, however the elderly woman who owns it was extremely…read morerude and became insulting with me on the phone (and even hung up on me) all because I informed her that I only receive ONE PIECE of red and ONE piece of black slate in a 10ft by 10foot box of "multi-color" slate. As you can image, only one of those important colors and every other piece grey, made matching the new slate pattern to my existing floor not possible (which was the primary point in getting the slate). I wasn't asking for a refund, in my initial voice mail I was only asking to have them send me a few more red and black tiles before my workmen showed up on Monday to lay the floor and for her to change the description of the tile contents to alert future customers that in an entire box of expensive "multi colored" slate, they might only receive ONE RED and ONE BLACK piece of slate time. When I didn't hear anything from her that Monday, and my workers made the decision to lay the floor as best they could and try to make a pattern that would sort of work, this same elderly owner of the business was rude and defensive with me on the telephone. Instead of being apologetic and understand, she had the nerve to tell me that in 50+ years she's owned the business, no other customer EVER complained about anything (I wasn't complaining). She told me she would not change the description, did not care if her description indicated "more than one piece" of each color would be in the contents because everyone else she ever sold slate to in decades and decades loved what they received, and finally she had the audacity to tell me not to do business with them anymore and hung up on me! I have been raised and always give elderly people 100% respect and I did that with her. I am 55 years old myself, but she was insulting, condescending, and when I asked to speak the the "young lady" that had called me back to help me finalize my original order (as the elderly owner had messed that up also) the owner said to me, "I will not have you talk to her! She is my granddaughter and I would never have you speak to her!" Like I was a criminal or something!!! It is obvious that she is having "difficulties" managing the orders and that is why after leaving several messages the granddaughter called me back and got everything sorted out earlier on in the process. The granddaughter is very professional and I totally get that they are "keeping grandma around the place" as they should, but when a customer who paid contractors a premium rate to install expensive "multi colored" slate tile to an existing slate floor (which I sent pictures to them prior to ordering their product) and there is only ONE RED and ONE BLACK piece of slate in an entire box that covers a 10 square foot by 10 square foot area of floor and you are at work and the workers are putting that tile down and you have no choice but to "get what you get" and then you point the problem out to the owner and she insults the customer from every conceivable angle and hangs up you--this is NOT OKAY.

We used then 6 years ago because our pressure tank stopped working. They were out the same day…read more Fast forward, yesterday out well shorted out and they were back first thing this morning with a replacement. Owner was ever professional over the phone running diagnostics with me and helping identifying the issue and the service technician was very helpful. Definitely using them in the future.

The technician who showed up and made the repairs was amazing, and that's all that matters! He had…read moremy water running within 30 minutes! "WELL" worth the money and will use them on my other properties. I don't live in TN, I live in Maine, it wouldn't change my location.

Called said ahead was in route with material delivery was early dropped stuff off and down the road.read more

Some years ago l found myself in need of some custom aluminum mounts for my boat. I had no…read moretemplate or design, just an idea of what I wanted.. I went to see Ellery and he turned my vision into reality.. They still look (and function) as good today as they did when l got them and everyone always ask where l got them as they'd never seen anything like them before.. So from the smallest vision to the largest commercial job l wouldn't hesitate to give Ellery a call. For quality craftsmanship, fair prices and honest dealings you shouldn't either.