Cancel

    Open app

    Search

    JJ Family Spa Plus

    3.5 (86 reviews)
    Open 10:00 am - 9:00 pm

    By appointment only

    Services - JJ Family Spa Plus

    Acupuncture

    Massage

    JJ Family Spa Plus Photos

    You might also consider

    More like JJ Family Spa Plus

    Recommended Reviews - JJ Family Spa Plus

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Valerie V.

    I loved JJ Family Spa. It was a very nice time and quiet ambiance. I did book a one hour combo massage, but I arrived early to try all the different relaxation rooms that they have. This spa is definitely older than some others I have been to, but don't let that deter you. The massage was seriously great, and the sauna rooms that they have are fantastic. I personally really liked the salt room and the charcoal room the best.

    I took my mom for a scrub and 60 minutes massage. After our treatment we went to the German Christmas Fair in Vancouver. She was glowing.

    Amazing, worth every cent they charge. Get the scrub, you will thank yourself! My Mom had never experienced anything like this, she is 82 and her attendant was super patient and helpful.

    Abigail S.

    Today I made the trek from Vancouver to Coquitlam for the Korean spa experience at JJ Family Spa. The reviews for this place are all over the map, so much so that I was a little anxious about going through with the visit, but I'm glad that I did. As you can gather from others' commentary, this is not the kind of high dollar experience where you're donning a 1000 thread count robe and drinking cucumber water in between $200 facials. It's utilitarian, functional, and very affordable. BEFORE THE VISIT: If you're interested in doing one of their add on services, best to call and book in advance. I reserved the 30 minute exfoliating scrub, which runs $45. They want you to be softened up for the scrub, so plan to arrive at least 30 minutes before to soak in the warm pool or in one of the saunas. The spa visit on its own, without any additional services, is a separate $18 entry fee. WHAT TO BRING: 2 small towels are provided, in addition to shorts and t-shirt (which are to be worn in the common areas, including the women's only salt room, the unisex infrared room, and charcoal room). I was really glad that I had brought an additional larger towel, and also flip flops for the wet areas (they aren't permitted in the dry areas). There are hairdryers, some basic lotion, and q-tips provided in the women's area. Bring your own toiletries if you're selective about that type of thing. I also recommend a water bottle, as it's important to stay hydrated when you're going in and out of the saunas. ARRIVAL: After I checked in with a very nice receptionist, who also gave me a locker key, I changed into my kit and tried out the salt room (one of the rooms where you are required to be clothed). The floor is strewn a layer of salt crystals and is heated, like a dry sauna. You're supposed to lay on the blankets that are covering the salt for a brief period of time. The format for the charcoal and infrared rooms is similar--some form of laying on the floor in whatever unique conditions that room promises. I liked the temperature in the charcoal room, a bit cooler than some of the other areas. POOLS AND SHOWERS: Before you go into one of the pools or sauna rooms, you must shower. Again, the area where the pools and showers are is segregated by sex, so I was with women only. Most of the patrons go in the buff for this part of the experience, so if you're a bit shy, the extra towel can help. I did see a few people with bathing suits, but in general I think the protocol is naked. There are 2 pools--a smallish warm whirlpool and a cold pool. In addition there are dry and wet saunas in this area. It was all a bit smaller than I had anticipated, but there are plenty of rooms to rotate between. THE SCRUB: When your scrub appointment time is up, they ask you to be present in the pool/bath area, where the scrubs happen. They'll shout our your appointed time (i.e. 12:00) and you meet the lady doing the treatment behind a curtained off area. The scrub happens on a plastic table that is repeatedly flooded with warm water as you are exfoliated with some sort of mitt within an inch of your life. Again, this procedure takes place in the buff, and there was another one going on at the table next to mine, simultaneously. It's all very business-like. I specifically asked not to have my face exfoliated, so if you have any areas where your skin is sensitive, let them know. OVERALL VIBE: On a Sunday afternoon, the place was relatively quiet. There are an abundance of signs posted everywhere giving you every possible instruction and rule, leaving very little room for confusion. I didn't see any families there, but I felt totally safe and relaxed the entire time. All spa staff seemed respectful and professional. Apparently they've also just opened a cafe, offering coffee and Korean food, which I didn't get to this time around. Again, the facilities are not brand sparkling new, so expect to see some worn corners and don't look for state of the art anything. That said, it accomplished what I needed it to, and at a fraction of the cost of what a Vancouver day spa would charge.

    See all

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mari E.
    107
    792
    3133

    11 months ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 1

    3 years ago

    Helpful 4
    Thanks 2
    Love this 2
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 1

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 16
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Simon K.
    529
    1259
    5286

    7 years ago

    Helpful 7
    Thanks 0
    Love this 5
    Oh no 0

    6 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    18 years ago

    Helpful 10
    Thanks 0
    Love this 4
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K M.
    1
    39
    15

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Leon F.
    13
    81
    1

    14 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ali A.
    15
    11
    1

    9 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 12
    Thanks 0
    Love this 5
    Oh no 0
    Photo of Wendy C.
    93
    34
    40

    16 years ago

    Helpful 12
    Thanks 0
    Love this 4
    Oh no 1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 4
    Oh no 0

    14 years ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 13
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    16 years ago

    Helpful 7
    Thanks 0
    Love this 7
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Elsa K.
    12
    62
    1

    13 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Review Highlights - JJ Family Spa Plus

    The scrub is not for the shy or faint of heart and Cindy really does scrub the *rap out of you (in the ladies side).

    Mentioned in 6 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Day Spas 4,456 times last month within 15 miles of this business.

    Verify this business

    Coquitlam Integrated Health - Logo

    Coquitlam Integrated Health

    3.0(6 reviews)
    1.3 km

    I had a bad experience with Dr. Janet Yu today. I booked 1 hour appointment. Acupuncture session…read morewas fine, a felt a little pain so she stopped it and decided to do some massage. It was ok with me. I was surprised when she told we are done after 15 minutes of acupuncture and 15 minutes of massage. Front desk girl pointed Janet that it was 1 hour. She said fine, give her $10 discount (for a half session, oh well) and left to treat another patient! I asked to call Janet back and told you that's not right, I am not going to agree with such a "deal". She asked if I have an insurance on file, I didn't. Janet started talking about "15 minutes cleaning ", but it wasn't said anywhere that cleaning is included in fee. Her next argument was that I stopped the treatment, I said no, I just asked to remove needles and continue with massage. Then, the doctor suggested me to go back and continue massage for half an hour, I refused. After all her tricks, she said: leave if you don't wanna pay. Such a wonderful customer service Janet! Lovely. Nevertheless, I paid half a price. Really disappointed because heard a lot of good reviews. My partner also had a good experience. Very very sad, I've been waiting for this appointment for 1 month! Janet, how could you? The saddest part is that my partner and I wanted to go to naturopath and chiropractor doctors. We are able to invest our $$$ and good attitude to the clinic. We liked its website and google reviews as we are new to the area and we follow recommendations online. Dear business owners, if you read this, look how 1 person can literally scare away 2 clients! P.S. a front desk girl is very nice :-)

    I saw some good reviews on this place and it is right down the street from our house so I figured…read morewhy not try it. After trying for 2 days to get somebody to pick up the phone here I was finally able to speak with the receptionist to confirm that they did gift certificates and would be open until 7:00pm. (On Valentine's Day) I pulled up to the door just before 6:30pm only to find it locked with nobody in sight. I waited a couple of minutes and a man (RMT Allan Portelance according to their website) reluctantly came to the door to see what I needed. I very excitedly told him that I was there to pick up a gift certificate for a one hour RMT massage for my boyfriend for Valentine's Day. He said there was nothing he could do because the receptionist had left and he "didn't deal with that stuff" I was a bit taken back and told him again that it was for a Valentine's Day gift and that the sign next to us on the door, as well as the confirmation from the receptionist earlier in the day stated that they were open for another full 30 minutes. Allan again said there was nothing he could do and shut the door on me walking away. I understand that customer service seems to be a bit of a lost art these days, but this place is clearly lacking in professionalism and good business practices as well. I would not recommend going here if you want a good experience.

    Photos
    Coquitlam Integrated Health - My actual appointment

    My actual appointment

    Coquitlam Integrated Health
    Coquitlam Integrated Health - I paid half for 30 minutes

    See all

    I paid half for 30 minutes

    JJ Family Spa Plus - spas - Updated May 2026

    Loading...
    Loading...
    Loading...