1. Jiva Med Spa Mason

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Mason, OH

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Jiva Med Spa Mason

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

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Services - Jiva Med Spa Mason

Acne treatment

Anti-aging

Pore cleansing

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4 years ago

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I rarely leave negative reviews, but I feel others deserve to know about my experience. I chose…read morethis nurse because I trusted the promises that were made regarding my treatment and expected professional, honest guidance. Unfortunately, those promises never translated into satisfactory results. Despite spending a significant amount of money and attending multiple appointments, I did not receive the outcome that was discussed. Each time I expressed concerns, I felt like I was given more reassurance and promises rather than meaningful solutions. Instead of feeling heard, I left feeling disappointed and frustrated. What bothered me most was that I felt I was repeatedly given false promises about what would be done and what results I could expect. Looking back, I no longer feel those assurances were honest or realistic. When I raised concerns, instead of being met with understanding, I felt I was treated rudely and made to feel as though my face was the problem rather than the treatment I had received. Instead of taking accountability or genuinely trying to address my concerns, I felt blamed for an outcome I had trusted them to help me achieve. The final results were nowhere near what I was led to expect, and the entire experience left me feeling misled, dismissed, and deeply disappointed. Cosmetic procedures require trust, honesty, and accountability, and I did not experience those qualities here. Based on my experience, I cannot recommend this provider. If you're considering treatment, I encourage you to do extensive research, ask detailed questions, seek multiple opinions, and choose a provider who communicates honestly, treats patients with respect, and stands behind their work.

Had an amazing experience here! The staff is friendly and knowledgeable, the facility is clean and…read moremodern, and the lasers are state of the art. There are a lot of services to choose from and Jena and her staff will go above and beyond to ensure you receive the results you are looking for! From fillers, to HRT, laser resurfacing, and body contouring, Medimorph offers everything you need to continue looking your best!

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Jiva Med Spa Mason - medicalspa - Updated October 2026

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