Dr. Vivian Le-Tran was the very first doctor on the Epic Care Team that I met with. I remember…read morebeing nervous and scared, and I found her demeanor immensely comforting. When she sat down with my husband and me to go over the recommended treatment, she jotted down the key points on a piece of paper. Looking back I realize how important that was. I never would have been able to recall the treatment plan (much less spell all those medical terms) without her assistance. Her presentation was calm and confident. It was her confidence and soft spoken demeanor that put me at ease. At the end of our first meeting, she shared a meditation app that she uses. I decided to download and use the app and I'm so glad that I did. On top of helping me find much needed calm during my treatment, a happy coincidence was that she used the app to play music during surgery. Hearing the familiar music made me smile and gave me an extra boost of calm going into surgery. Dr. Le-Tran is an excellent surgeon. My trust in her was well-placed. I look at my breast today in awe and wonder--that diseased tissue was removed so cleanly and what a relief to know the boundaries were clear. I was impressed with Dr. Le-Tran's work on my breast but I was asleep when it happened. I was awake when she removed my port and--wow!--what a relief. I didn't feel anything after the numbing medication. In fact, I didn't even know it was out until she asked if I wanted to see it. She distracted me with friendly chatter about Thanksgiving. For the care she provided I will forever be grateful!

When my wife was diagnosed with Stage 3 breast cancer, Dr Le-Tran was the first doctor we saw at…read moreEpic Care. We were scared and stressed and Dr Le-Tran calmly and clearly explained the diagnosis and treatment process. She has been nothing but kind and professional throughout our journey. The mastectomy she performed was flawless. I would not hesitate to refer others to Dr Le-Tran (and the rest of the Epic Care team).

Made me remove my KN95 mask and use their mask. I was wearing a KN95 mask for better protection,…read morebut I had to take it off!! Dr. Lee had a very cool attitude towards me after he looked at my passed records. He knew I wasn't one of his regular patients, even though my other gastro Dr. said he was the one that did my gallbladder surgery. Had no record of it!! He couldn't help me at all. He just recommended a pain management group who I have already seen, and would NOT see again. This pain group asked me to order a special pill that I've never heard of and that was out of state, pretty expensive AND not covered by insurance. Not sounding to normal to me at all. Dr. Lee really didn't seem interested in helping me at all. The visit was a waste of time and very disappointing.

This doctor is also known as Yen Chung (Andrew) lee…read more My husband accompanied me to see this doctor/surgeon. We both initially felt Dr. Lee was a bit arrogant. My husband mentioned a painful bodily issue I had experienced and Dr. Lee completely cut him off. He was somewhat dismissive regarding my pain issues following surgery done by Dat Tien Nguyen. He commented that I should simply be happy that the two breast lumps were not cancerous and basically to get over it; meaning the injuries and pain. I told him I was grateful the lumps were not cancerous, yet my pain was unbearable and I had blood oozing from my nipple. After he saw the blood coming out of my nipple he seemed to understand my pain and issues were legit. He did order blood work and an ultrasound, which was good. He reaffirmed what other pain specialists had told me; the nerve damage suffered during Nguyen's surgery would be with me for life. The nerve pain was and IS in my breast and runs down into my ribs. I told Dr. Lee I had seen Dr. Peter Wong at Tri Valley Physicians about a week prior to my visit with him. I told him Dr. Wong prescribed an antibiotic for an infection, which I soon learned I did not have. Dr. Lee also reaffirmed that patients should not be treated with antibiotics if they do not have an infection; as was my case. Keep that in mind folks; be certain you actually DO have an infection before being treated for an infection. I had the ultrasound performed, yet wasn't called with the results as promised. I called his office and an employee, Frida took my message regarding the test results. Frida (hope I am spelling her name correctly) was a gem. She is a nice lady, compassionate and very professional. She gave Dr. Lee my message, yet he still failed to call with the test results. I called again the following day, as I'd been waiting on pins and needles for the test results. Frida said my test results were setting on his desk and had been for a couple days. I could tell she was frustrated too that he had not yet called me. Finally, Dr. Lee did call with the test results, yet he did not speak to me. Instead he left very detailed, private medical testing information on my answering machine. I was livid when I retrieved the message. I called him and expressed being angered by him leaving the detailed testing results on my answering machine for my children to hear and he did not care. ...HIPAA violation. You guessed it, another doctor added to the "Do Not Recommend" list. Sadly, that list has become very long.

Procedure went smoothly. The doctor thoroughl explained the procedure before and the results after…read more I was never in any pain. The surgery center took great care of me.

Dr Wynn has operated on me at least five maybe more times in the last 8 years or so . From…read moreumbilical hernia repair , ovary removal , mastectomy he literally is the best ! I honestly believe he saved my life . On top of what a great surgeon he is , he is kind and you truly feel he cares about you and your physical and mental well being . His office manager Diane is also amazing ! If you need to have surgery you can not do any better than Dr Wynn.

Dr. Lavey is an outstanding plastic surgeon whose 40+ years of experience are evident in every…read moreaspect of his work. His approach is highly individualized, with careful attention to each patient's unique features and goals rather than a standardized treatment plan. He demonstrates exceptional precision and a refined artistic eye, producing results that are both natural and aesthetically balanced. His ability to combine technical expertise with a nuanced understanding of facial and body harmony truly sets him apart. In addition to his clinical excellence, Dr. Lavey is warm, attentive, and deeply committed to patient care. He takes the time to ensure clear communication and alignment on expectations, which creates a strong sense of trust and confidence throughout the process. His office staff reflects the same level of professionalism--welcoming, respectful, and highly organized--contributing to a seamless and comfortable experience. I feel incredibly fortunate to have found Dr. Lavey. His expertise, integrity, and outstanding results make him exceptional in his field. I could not be happier with his brilliant work!

About 10 years ago, Dr. Lavey performed what was supposed to be a simple dermabrasion procedure on…read moremy face. Before the procedure, he spoke proudly about his hand technique being more skilled than using a laser machine. Unfortunately, my experience was devastating. The procedure removed layers of skin much more deeply than I expected, and the skin never recovered properly. I was left with permanent scarring and have spent more than 10 years trying to correct the damage and improve the appearance of my face. During my recovery, I was also asked to backdate a release so that he could continue treating me. I found that request deeply troubling and inappropriate. What makes this especially difficult is that I have to see the results every day when I look in the mirror. A procedure that I believed would be simple has had a lasting impact on my appearance and my life. I understand that complications can happen with medical procedures, but my experience has been extremely difficult, and I feel that the depth of the dermabrasion and the resulting scarring were not what I consented to or expected.

I would not recommend her for your doctor, ladies…read more I saw her several times and became very frustrated with the extremely long waits in the lobby and exam room. I was also not impressed with most of the care I received from her. Following a very upsetting medical issue which left me in tears, she laughed at me. Yes, laughed at me. The office staff is extremely rude, not a pleasant place at all. Go for it; read the reviews for Dr. Newman who works out of this office as well. Other reviewers mention the staff too: http://www.yelp.com/biz/newman-barbara-md-pleasanton Funny...in an ironic way... I get the last laugh. What goes around, comes around. Thank goodness for this awesome informative tool...YELP!

Excellent doctor--- she knows how to listen to her patients! She's kind, caring and knowledgeable!read more

It was quite daunting to need a hip replacement, but Dr. Bradley made me feel confident in his…read moreabilities throughout the process. He is very quick to respond to concerns and is proficient in using the best available surgical methods to achieve exceptional results. He and his staff members are kind, compassionate, and skilled at their duties. I was actually referred to Dr. Bradley by a reputable spine surgeon. If you are looking for a capable orthopedic surgeon, I would highly recommend Dr. Alex Bradley.

It's been a year and I feel amazing and my life is back. No more pain and suffering and I am able…read moreto walk better from the operation you did.You're the best Dr I've met besides young and good looking .You gave me a meaningful life to be able to walk nicely and comfortably .Amillion thanks to you and wishing you forever happiness with loved ones God Bless and have a nice day always . From: Yolanda Mckeehan

This is the office building for women breast imaging and a few doctors for orthopedic surgeon …read more It has big windows and lots of chair for patients and family to sit and wait . Nice restrooms upstairs and downstairs. Staffs are friendly and helpful . There is an elevator inside even it is a two story building . To make an appointment may take a few weeks to month ( especially if you are new patient) . I think it is worth the wait . I saw Dr. Joshua Richards for hand therapy. He is a wonderful doctor . ‍

Was referred here for my carpal tunnel/trigger finger. Dr Cooke and her assistant Kathryn ate very…read moregood at their jobs! They listen, take care of younand respind to emails! My surgery went great and lucky me I get to go again for the other hand.

I recently had a PRP treatment with Needa at Blackhawk, and the entire experience went so well!…read moreNeeda is incredibly kind, gentle, and highly professional. I always know I am in good hands with her because she takes her time and never rushes through a procedure. She has also performed other services for me, including Botox, with amazing results. I actually travel from out of the area just to see her, and she is worth every single mile!

Words can not express the impeccable experience I've had with this establishment. From the moment I…read morestepped foot into the beautiful building to the personal detailed , thorough consultations, and professional sterile , comforting operation room. Dr. Ronan and his staff are too notch and I love my beautiful skin. The doctor improved my hooded eyes, had a mini face lift , fat grafting under my eyes and full face Lasar. My skin and face have never looked better. Thank you Brentwood Plastic Surgery! The sky is the limit and I will see you again !

I love love how everyone is so sweet and makes you feel right at home. They answer any and all…read morequestions you have regarding treatments and skincare. I truly have never had a better experience and felt so seen. Every time I go in it feels like I'm back home and I know I'll leave feeling better than ever. Tiana is an absolute DOLL. She is full of so much knowledge I lay there and ask a million questions and she answers them all. I always leave her room feeling pampered and beautiful without any makeup. Lauren is craaaaaazy good at Botox and filler placement I'll never go to anyone else. Especially since we have such a fun time talking about life while I'm in the chair. She makes the experience totally stress free and I can't recommend this place enough. All the lovely ladies at the front desk, thank you so much for making me feel welcome. I truly appreciate every single one of you.

I had liposuction done by Dr. Stompro in July of 2023. Leading up to the liposuction, I had some…read moredoubts specifically caused by one of the "medical" staff not knowing how to take a blood pressure? I'm a bigger lady and, because of that, need the bigger blood pressure cuff. The woman who took my blood pressure in the office used a small blood pressure cuff, causing a false reading of high blood pressure because it was severely constricting my arm. When I mentioned to her that I'm just fat but don't have high blood pressure, she just shrugged me off and told me to go to my doctor every few days to have my blood pressure checked leading up to the surgery. My doctor, being an actual medical professional, took my blood pressure correctly and determined that I did not have high blood pressure and immediately questioned if the woman that attempted to first take my blood pressure was even a doctor. Hilarious, inconvenient, but ultimately no big deal. My surgery date came and went and I immediately noticed afterward that I was having issues holding my pee. I mentioned this to the "medical" staff at Dr Stompro's office and they informed me that this is normal after surgery and that it should go away with time. When it didn't, I brought it up again and one of the "medical" staff at Dr. Stompro's office pointed out that it may be because of weakness in my abdomen or because of fat putting pressure on my bladder?? I don't know, whatever. So I continue on. I ignored it, I tried to treat it, and here we are. Y'all, I'm THREE YEARS past the surgery and I'm not even 30 and I'm still incontinent from this surgery. I've gone to a urologist that was too fat-phobic to even try to diagnose me, a physical therapist that figured it had to be because my pelvic floor was weak (then she determined it isn't), and another specialist that has finally determined that it may be a nerve issue (further testing needed). All we know is that I wasn't incontinent before the surgery and I am now. I called Dr. Stompro's office recently for the paperwork associated with my surgery so that I can pass it along to the specialist to see if it helps to determine a cause of the incontinence (and thus a fix) and the front desk person was rude for no reason?? I think she assumed I was getting the paperwork to sue?? I'm sure they all know I would have been able to sue because, and I cannot express this enough, INCONTINENCE IS NOT AN EXPECTED OUTCOME FOR LIPOSUCTION. Look, if I weren't outside of the statute of limitations I WOULD sue but, since I am, I just want to stop being incontinent. I'm still fat after my liposuction, which I don't mind! I'm soft and shapely and I love that, I just want to stop peeing on myself randomly. I'm now leaving reviews everywhere and filing a complaint against this office - I spent nearly $15,000 to be incontinent for potentially the rest of my life. I'd recommend another office, another doctor, another everything.

I took my son for a quick checkup. All went well. Didn't wait too long. We had an appointment…read more The pediatric urgent care is moving to Pleasanton for those that may not know. I took a photo of the sign, you can see that sign for the address.

A Bureaucratic, Inaccessible System That Wastes Patients' Time…read more Many Sutter Health specialists are housed at this facility. I cannot understand what benefit these doctors see in making themselves so inaccessible to patients, including those with excellent insurance and the ability to pay for care. There are serious problems with this system, yet upper management appears either unaware of them or unconcerned. The fact that a healthcare organization can create this many barriers for patients and remain highly profitable is deeply disturbing for those of us who have busy lives and still got to work to make a decent living. It represents much of what is wrong with healthcare administration in California. Here's the story: We simply wanted to schedule an appointment with one of their speciality departments. The ordeal consumed approximately 35 minutes in the middle of a busy workday, and we still did not receive an appointment. First, the appointments could not be scheduled online even though we have worked with Sutter in the past. The online scheduling system forced us to make a phone call on a workday. The first five minutes were then wasted dealing with Sutter Health's robotic assistant, which was terrible and repeatedly failed to understand what I was saying. Even after requesting a live agent, the system continued to badger me with more questions before finally transferring the call. The live agent was pleasant, but the registration process took another 15 to 20 minutes and included an impressive collection of questions that had little to do with scheduling a specialist appointment. Management is welcome to review the recorded call. Short of asking for my plumber's current whereabouts or whether I had remodeled my kitchen in the past five years, they seemed determined to conduct a full census of my life before allowing me anywhere near the information about my doctor's availability. Did I need a wheelchair? Did I live in a long-term-care facility? Was my insurance provided through my employer? Did I work full-time or part-time? I was busy and calling for one simple reason: to make an appointment. Ask for my insurance card number and Date of Birth, should take less than five minutes and still get them what they need. Instead, Sutter has apparently decided that wasting patients' time is cheaper than hiring enough competent staff to obtain information already available through an insurance card. One has to wonder whether the system is truly underfunded or whether its priorities simply lie somewhere closer to the executive suite than the patient waiting room. The call was finally transferred to the specialty department, where a curt and patronizing representative explained that the office requires a "faxed" referral (like they are in the ninteenth century), along with recent bloodwork and physicians' notes. After the fax is received, we can apparently expect or basically "hope" that someone calls us. If no one calls, we are expected to call back and ask what happened. But there is no direct telephone number for the specialty department. That means going through the same malfunctioning robot and the entire general scheduling process again, potentially wasting another 20 to 30 minutes of a working person's day. How is this an acceptable or productive process for requesting a basic medical appointment? To make matters worse, many of their physicians are not accepting new patients. In my experience, the access problem here is substantially worse than at other healthcare systems. Stanford Health Valley Care, for example, provides a much more functional patient experience through a MyHealth account and their records are in the system, they generally do not have to overcome this many administrative hurdles or give a referral to seek speciality care. Having excellent PPO insurance that tells me referrals are not needed and the ability to pay should not be irrelevant because an institution has built a wall of bureaucracy between its physicians and its patients. This is not patient-centered healthcare and this is absolutely not a doctor centered healthcare either. It is an administrative obstacle course. The doctors that work here should know better than to work with them.