M&M auto body did fantastic work on my vehicle. my vehicle came back cleaner then when it went in.read more

Absolute disappointment …read more I trusted this shop based on past experiences because they used to be helpful. We are not just returning customers. We have used them several times over the years and have referred many people to them. I sent my child there for a second opinion after he was sandwiched in an accident, and needed a second opinion because the first shop couldn't find parts. I made an appt last week and explained the situation and that this was a second opinion and we needed also help finding parts. Steve told us to come back today, so we did. My son went in, Steve completely forgot the purpose of the visit, started questioning my son, then my son told me "the manager guy is angry and calling you" I said ok. Steve calls me, I re explain the situation, he says "your son says he doesn't plan to fix the car" (all while having a rude tone with me). I let him know that obviously we will be fixing it-- that's why we are bringing it to the body shop, to which "Steve" replied, "I'm not doing an inspection for free." I calmly asked (in my raspy voice because I'm sick), "How much would you like me to pay for the inspection?" He immediately snapped, "I can sense a tone in your voice so I'm not doing the inspection because of your attitude," and proceeded to yell at me (with my son standing in front of him) so I hung up. I am currently recovering from pneumonia, so no, I don't have a chipper, lady-like voice right now. The fact that he chose to yell at me in front of my child over "tone" is completely unacceptable and unprofessional. To be treated this way as a loyal, repeat customer who has supported and referred business to this shop is beyond disrespectful. It is also worth noting that the only person who replies to negative reviews appears to be the very individual I am describing here, which makes this experience even more concerning. I will not be returning. If you value being spoken to with basic respect, I suggest you take your business elsewhere. I will also be filing a complaint with the BBB.. And all the recommendations I made for them with my community, I'm retracting. Never again.

Bob and Mike take an incredible amount of pride in their work. They replaced the bed on my 20 year…read moreold truck. Beautiful job, paint job was perfect. Excellent job communicating throughout the entire process. They're the only location in Dane County that replaces truck beds, so they're in demand. K. O'Brien

I've been here twice now for repairs, they are always so kind and try to get you the best deal.read more

We got a quick and easy estimate to remount a plastic panel on our car's door. The quoted price…read moreand scheduling for installation were both very good. The installation went faster than expected, and price matched their quote. Very happy!!

This family business was legendary in Madison. They made sure the work was done correctly and the…read morecustomers were happy

Unprofessional, rude and hostile. I was charged a ripoff price, the quality of work was poor and…read moreincomplete, I was yelled at, swore at and threatened by the owner. I will never come back here and strongly suggest to anyone reading this to AVIOD State of the Art Auto Body.

I've been asking for years for a referral for a good, affordable, honest, local body shop. I've…read moretried Gates, Advance, Maaco, Abra, all the big names and even a few smaller local ones. Abra was always the cheapest, and while I had no issues with them, I always wanted to find a small town local option. My aunt told me about State of the Art and I brought my car there today. It's off the beaten path, technically in Sun Prairie, but I didnt see anything nearby except farms and a few homes. There's a no frills parking lot and a circa 1980 office where you walk in. The shop itself is more modern looking, and clean, but still very no frills. Chuck was very friendly and knowledgeable, as was Jack. They were very concerned about giving me the best value as a customer. Since my car was over 10 years old, they didnt want me to pay for anything unnecessary, unlike the chain shops that are more concerned about bringing everything back to factory condition. Jack is the owner, and Chuck says he's been working for him for over 30 years. They said most of their business comes from repeat customers and referrals. It's easy to see why. I'll definitely be going to them first in the future.

Dan was prompt and courteous. The truck was clean and he took care of my vehicle as if it was his…read moreown.

Another great visit to Lodi Shell! They got me in so quickly (I basically walked in) and got…read moreeverything fixed quickly and reasonably (priced). Thanks Again Lodi Shell!

I experienced an extraordinary level of accommodation in scheduling, coordination for towing,…read moreknowledge and delivering valued service. Ali, the business owner, is most personable and all committed to provide quality service.

Tim and his team took my wife's 2025 Honda Civic in for hail damage and did a superb job. Their…read moreattention to detail was fantastic. It shows that everyone there has a ton of pride in the work they do. I kept it local and so glad I did. I highly recommend Lynch Auto Body, not for just the work they do, but also how they treat you. The car was very beat up and it looks like it just came off the lot.

reckless and fictitious review? That is where you are false Tim. I have our conversation recorded,…read morewhere you admitted to leaving my car unlocked And were unapologetic. Copy and paste the link to hear your first story. Do you need a reminder of our conversation on 1/6/25, where the story changed? I have that audio. https://www.facebook.com/share/14kzKs9Ew4/?mibextid=wwXIfr I had to have my insurance company follow up with you to see if my car was complete. As you can see from the texts, that was on 1/6/25. I picked up my car on 1/6/25. Your statement about "not releasing" my car due to me not paying is false. I was in an insurance covered rental car. Do you really think they are going to continue to pay for my rental knowing my car is complete? Not once did I deny to pay my bill, which was only my deductible, mind you. You stated you couldn't waive the deductible because that's illegal. I never asked you to waive it. Also, where did you get the information that I had auto body work done and didn't return to that shop? Because that is also false. This is my first claim. I've had the same insurance company since 2012. Should I contact my insurance company and get my claim information/history? And you saying I tried to take advantage of a small business? Far from, again, I chose your business because of the number of years you have been in service. I chose to shop local and support a small business. I will not let you bully me or defame my character because I simply posted my experience with your business. If you don't want a negative review, treat your customers better. As you can also see from attached pics, Tim likes to private message his customers and name call.