I stop here frequently. The service is good the food too. The menu has no price for the pollo asado ? It was a bargain at $6.00 for a half chicken, then price was raised to $8.00 which it was still lower then some. Yesterday's surprise at the drive up window was $ 15.99 I didn't notice the menu price. The addition of a beverage now. The cost of everything is going up I understand, but $7.00 increase ? I'm not sure I can come back. It tastes good though and Pollo Loco is $14.49 for there combo. read more

I'llstartbysayingthisisyourtypicalhole-in-the-wallburgerjoint.Nothingparticularlyspecialaboutthefood--it'sdecent,andforme,itwasaconvenientwaytoavoidcookingafewtimesamonth.Iwasaregularcustomer,asweremyhusbandandson,sothiswasn'tjustanoccasionalpurchase.Betweenthethreeofus,wespentroughly$200amonththere.Ourusualorderswerethebaconcheeseburgerwithchilifriesandthechickendinner.Ialsoistentlyhadthingsmissingfrommyorders,butbecauseweweregularcustomers,Itriednottoanissueoutofeverymistake.Iwantedtocontinuesupportingalocalsmallbusinessratherthanconstantlycomplaining.Unfortunately,thislastvisitwasthefinalorderIwileverplacethere.Iplacedmyorderthroughtheold-fashioneddrive-throughsetup.Thecookrepeatedmyorderbacktome,andIspecificallyaskedwhetherIcouldsubstituteregularfriesforchilifries.Iwastold,"Noproblem."Igottothewindow,paid,andwaited.Itusuallytakesalittlewhilebecausethefoodismadefresh,andIdon'tmindwaitingforthat.Whenmyfoodwasready,theemployeeatthewindowhandedmethebag.Iwasabouttogetoutofmycartograbmydrinkswhenshesaid,"Ohno,everythingisinthere!"Iaskedher,"Areyousure?"Chesaidyesandassuredmethateverythinghadbeenpackedinside.Ithought,great,atleastmydrinksarepackedsafelyandwon'tspill.Idrovehome,openedthebag,and,ofcourse,mydrinksweremissing.IwasirritatedbecauseIhadspecificallyaskedaboutthedrinksbeforeleavingandwastoldtheywereinthebag.Sincetherestaurantiscloseby,Iwalkedback.WhenIgotthere,IexplainedtotheemployeethatIhadspecificallyaskedheraboutthedrinksandthatshehadassuredmethattheywereincluded.Insteadofsimplysaying,"I'msorry,wemadeamistake,"sheimmediatelystartedquestioningmeaboutwhatdrinkIwanted.Asimple"I'msorry,weforgotthem"wouldhaveresolvedthesituationimmediately.Instead,shearguedwithme,lookedoveratthecook,andthesituationturnedintoaback-and-forthconversationthatneverneededtohappen.Neitheremployeeemedwillingtosimplyacknowledgethemistakeandapologize.Igotmydrinksandleft.Iwenthomeagain,andmyhusbandwasalreadyopeningtherestofthefoodwhenwediscoveredthatthechilifriesweremissingtoo.SoIhadtogobackasecondtime.Iexplainedthatthechilifriesweremissingandaskedforarefund.Iwastold,"Absolutelynorefunds."Iaskedtospeakwithamanager.Aftermoreback-and-forth,Iwastoldthatthecookwasthemanager.Again,Iwastoldtherewouldbenorefund.Thentheemployeetoldthecook,"Itoldyoushewasgoingtodothat,"referringtomyrequestforarefund.Yes,Iwantedmymoneyback.Ifarestaurantfailstoprovideitemsthatwereorderedandconfirmed,Ibelieverequestingarefundiscompletelyreasonable.ThecookthenarguedthatIhadneverorderedchilifriesandsaidhehadnotchargedmeforthem.MyresponsewasthatIhadspecificallyorderedthem,theorderhadbeenrepeatedbacktome,andIwastoldmyorderwasokay.Thereceiptprovidedtomeasnotitemized,sotherewasnowayformehoverifyexactlywhathadorhadnotbeenentered.Eventually,thecookofferedtoremakethefries.Bythispoint,Iwascompletelyexhaustedfrommakingmultipletripsbackandforthoveroneorder,soIsaidfine,let'sjustremakethem.Ashestartedpreparingthefries,hesaidsomethingalongthelinesof,"Iknowyouwereinabadmood.Youhadabaddayatwork.We'regoingtomakethesefriesrealgoodforyou."Fortherecord,Ihadnothadabaddayatwork.Ihadbeenpatientthroughoutthisentiresituation.Iwaitedformyfood,Icheckedtheorder,Iwentbackforthemissingdrinks,wenthome,discoverdanothermissingitem,andthenwentbackagaintotrytoresolvetheissue.SoIleftwithoutthechilifries.Throughoutthisentireordeal,theemployeeaslaughingandtellingmethatIwasmakingabigdealoutofthesituation.Whatshefailedtounderstandisthatthiswasnotaboutacoupleoffriesoracoupleofdrinks.ItwasaboutbeingrepeatedlyinconveniencedandthenbeingtreatedasthoughIwastheproblemforbringingittoherattention.Mistakeshappen.Iunderstandthat.Whatmattersishowyouhandlethemistake.Asimple"I'msorry,weforgotthat"wouldhavegonealongway.Instead,Iexperiencedarguing,sarcasm,refusaltoakeresponsibility,andanoverallattitudethatmademefeellikemybusinessdidnotmatter.Iattemptedtospeakwiththeownerdirectly,butmyrequestasdeniedattherestaurantandagainwhenIcalled.IalsofiledacomplaintwiththeBBBbecauseIfelthatIhaddoneeverythingIcouldtoresolvethesituationdirectly.Unfortunately,theyhavenowlostourbusiness.Butcustomerservicematters.Accountabilitymatters.Respectingyourcustomersmatters.Thistime,however,IbroughttheproblemtoherattentionandatreatedlikeIwastheinconvenience.So,I'mdone!!Ifyoudecidetoeathere,checkyourordercarefullybeforeyouleave.Itmightsaveyoufromhavingtomakemultipletripsback--andfromexperiencingthekindofcustomerserviceIreceived. read more

Jim's Burgers - Burgers Near Me - Cudahy, California

Chicken salad not what it used to be. Also, $17 for a salad?? Not worth it. Ladies at the front counter were nice though. read more

Went in to grab a quick bite -- I had the avocado burger and my dad ordered a regular cheeseburger. Both had really good flavor and great portions. The fries were super tasty too. The lady at the register was so kind and friendly, and the ambience was calm and inviting. Overall, really pleasant experience and great service! read more

I went back here after trying their steak, egg, and cheese sandwich. Very good. Next time, we stopped for their club chicken sandwich and tuna sandwich. Mistake. DISGUSTING tuna sandwich. It seems as though they just took the tuna from a can, and put it in between bread with a little piece of lettuce and a little piece of tomato. VERY disappointing. I am not an animal! I've prepared tuna so delicious before, with minimal effort. that is plain DISRESPECTfUL. Also, we waited too long for two sandwiches. If you're not going to offer something terrible, leave it out of the menu. read more

Food: pancakes were RUBBERY!! Like they were sitting. My eggs where not even cooked I cut into some tried to be nice and eat some but fuck then the pancakes where mushy in the middle so I said fuck that..... Service : they seen me and my family where disturbed and didn't really try and help just hide behind the wall n peek but not say much sucks cause I would come here a lot before ,then recently came back I noticed the drive thru food was cold or sitting as well I didn't wanna believe it so I came in and ate but it was worst!!! None recommended 3 to many times Ambiance: uncomfortable, restaurant is bad, unfriendly staff? read more

The prices are really high in comparison to similar Hamburger spots. Nothing was spectacular everything was ok. 51$ for 3 hamburger specials and an order of onion rings. Seems way too steep for just average food. read more

Today (12/8/2023), I just got a hamburger combo and the fries were soggy and mean like really soggy. Some of them look like they were saturated with oil. Also the majority of them tasted on the raw side. I threw 99% of them away. There were very few of them they were decent. The hamburger was decent, it wasn't good. The same thing goes for their Dr Pepper. Normally, at other little hamburger stands the Dr Pepper is kind of syrupy. I would never come here again. Also when they called my order all they said was "hamburguesa". They said it the second time and I turned and that's when the other lady looked at me and said "hamburguesa". I was expecting them to say hamburger combo in English or Spanish. Because anyone can order a hamburger. I got my order and left. Before I started my car I ate some fries. They were soggy and I didn't think much of it. I got home ripped the bag open and saw they were all soggy and wiggly. I have enclosed some photos. Also I didn't even get a receipt. Once again, I wouldn't come here. read more

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Awesome service and food was amazing gloria the one who took our order beautiful smile and great customer service deserve a raise read more

Jim's Burgers - Amazing food - Burgers Near Me - Cudahy, California

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Asked for a Pastrami Sandwich, they gave me colossal burger. I went to go tell them, and they got bothered about it. To retaliate they took 25 additional minutes to make my order. By the time I received my food my wifes food was already cold.Very unprofessional. First and last time here. read more

Love their machaca breakfast burrito, it's one of THE BEST! (So far this place & 1 more place in Downey, are going at it got best) Cheeseburgers are also over all good, and prices are fair; surprisingly with this inflation on top of inflation lol Service is real good, which to be honest? I can only go based on Gloria's service; she is who also answered phone when I called due to some issues with uber eats app. Gloria was real nice, extremely helpful, and extremely patient dealing with our uber eats order when uber eats was giving glitching problems; which driver we got paired with only made it harder but Gloria still made sure we got or order correct.‍ THANK YOU, GLORIA! read more

Probably the best onion rings in all of LA!!! The burgers are great, and topped with fresh ingredients. If you leave this place hungry it is your own fault. Service is great as well. Very friendly read more

La comida es buena pero el servicio es fatal, en el turno de ayer por la noche dos de las muchachas que me atendieron fueron groseras y no es la primera vez. read more

don't eat here, it's a goddamn robbery, everything here is so expensive it feels like a joke, i can quite literally go anywhere else and pay the same price and get way more food. that's why the place is always empty, the only ppl i saw eating here were the workers on their lunch break lmao. read more

Food was very good. So much so I keep forgetting to stop eating long enough to take a pic. Been here a few times now, everything was well served as far as quantity, no skimping. Ambiance is chill and the service is great. What I've had thus far: the onion rings, fries, burgers, zucchini, the chilaquiles plate and lastly the chicken fried steak plate. Drooooool. Everything I've had so far was hella yummy. Only thing that would've made it a full 5 stars was if the drinks weren't so icky. I don't know what it is (my bf says it's the water they use to dilute the soda) but after two times of it being icky we opted to just bring our own drinks. read more

Worst Juevos Rancheros ever! You NEVER put hash browns instead of rice and you never use yellow cheddar on the beans. Come on man... read more

This place is very unorganized , no else was in front of me at the ordering line , waited 10 minutes until somebody said may I help you? I ordered a hamburger and two Carne Asada tacos. I waited about 20 minutes to get my order, my order had been sitting on the counter for about 5 to 10 minutes before finally someone said, your order is ready. By the time I got home the food was cold. My mom told me her hamburger was decent, but my tacos were the worst I had in my life. The meat was very tough, worst than beef jerky. Not edible. Place was clean, but I will never go there again, I will stick going to Tom's in South Gate on State Street. read more

I love the service and she's very nice and lovely she gave me a whole large Pepsi for free and I wish I could've ask her for her insta but I hastened to ask for it but hopefully I come back next time also food was fire and fresh. read more

Fire I wish I took pictures before I devoured that burger an fry as proof....ain't really much more to say try them out you won't be disappointed at all, yeah dat read more

Absolutely exceptional prices on food that is delicious, remarkable burger joint that does sincerely satisfy one's cravings! I love this place ! read more

Ok I been coming here for years and it's been the same service HORRIBLE when you ask for extra dressing they make it seem. Like your asking them for money during the drive-through. I have to repeat myself multiple times if I ask for a hamburger special, they asked if I want cheese in my burger I didn't ask for a cheeseburger I asked for a hamburger special also for the drinks and tell him I want a Pepsi light ice when I get to the window they ask what was your drink again? There is a short big, dark skin. Hispanic lady has a horrible attitude towards the customers. Also, another lady with short hair, kind of blonde or bleached out hair horrible service and they always get your orders wrong. You ask for no pickles they put pickles. Last time I came in I asked for a bacon cheeseburger special, no pickles, no onions well done they gave me a regular hamburger with pickles and onions, and the meat was not well done for example. Last time I went to get a family pack. I asked for thousand island. They only gave me two when there was four burgers read more

Food is mediocre. Ordered a Teriyaki Plate and Chili-Cheese Fries. The plate cost me $12 and wasn't tasty whatsoever. The teriyaki sauce they add to it is really un-tasty and has an awful smell. The worst part is that they charge for sauces/dressing. The containers come half empty. The Chili-Cheese fries had a weird taste to them as well. The Cheese tasted sort of plastic-y, and the chili was incredibly watery. Save your money, go to a different burger joint, this was hugely disappointing. read more

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Me and my wife were just passing by and happen to take a look at RJIMS on yelp. It had 4 stars so we said screw it why not ? It was a good choice ! The food was amazing. I ordered the DUI fries like a fatty. My wife ordered the chilaquiles with an horchata. The place and food overall was amazing. Definitely need to try the rest of the menu. read more

Jim's Burgers - DUI FRIES! - Burgers Near Me - Cudahy, California

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Practically all food is ok. But today I got a grilled chicken sandwich for my wife and one order of zucchini. She ended eating zucchini only becouse her chicken sandwich was raw. Chicken was raw. Not even halfway cooked. I hope they read this and tell the cook to be careful becouse it could cause health issues. read more

Breakfast burger I'm fat and delicious the burritos and the sandwiches I haven't had anybody food come from here

On 6/22/22 at 5:54 waited 10min in the drive thru with no cars ahead of me. Lady said to give her a minute, it was 10min then waited for them to cook my food when I got to window. Never waited so long read more

Worst breakfast burrito ever. Tasted like spoiled eggs. I wouldn't recommend coming here

You guys need to answer your phone calls....drive through takes forever so ordering ahead would be a plus if you answered! Food is delicious but these little things take stars away from reviews! read more

Real good Burgers and onion rings!!! Best in town for sure!!! I'll be back next time I'm In this town :)

Doesn't look like much when you drive by but once you're inside it's pretty nice n clean. Food was legit! Huge portion for the price! Red sauce was on point as well. Wasn't to hot wasn't to mild-was just right! Will definitely be returning if I'm in the area again. read more

Jim's Burgers - Chilaquiles - Burgers Near Me - Cudahy, California

WILL NOT BE RETURNING! The food and service was always on point, but in the last couple of months it has been HORRIBLE! Drive thru takes forever and order is 90% wrong. I had ordered 3 orders of chicken tenders and they somehow thought I said 3 burgers. This has happened multiple times and it is not right. DO NOT RECOMMEND. read more

Who puts lettuce IN a quesadilla??? It was soggy, slimy and unpleasant to eat. My husband likes their burritos but I refuse to get anything from here anymore. read more

The food is tasty but the customers service is always absolute s**t. They always forget something and when u try to go back and get it, they pull that "oh u weren't charged for it" crap. And there's no way of confirming whether u were really charged for it or not because their receipts don't show what u ordered just whatever amount the moody b**ch who charges u types in. read more

Really good food, they just need to answer there phone !!!!!!!!!!!! Never answer and drive thru or placing order there takes forever

The Service Here Is Great.. Never Had A Prob Here, Very Patient Especially When Ur Undeceive Like I Am.. Wanting To Try Everything.. The Food Is Made To Order.. So There Aren't Burgers Laying in A Pot Keeping Warm All Day.. The DUI, World Famous Chile Verde Burro, Avo Cheese Burger All Have Great Taste & The Fries Here Are Very Flavorful Not Over Salted! A Must Try!!!! read more

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The burgers are fine, but WHO PUTS LETTUCE *IN* A QUESADILLA?! Imagine wanting a cheesy, meaty quesadilla and biting into hot, sweaty, greasy iceberg lettuce. It was absolutely disgusting. Get it together, Jim's. read more

Amazing Food , Amazing Customer Service , Amazing Crew working here. Thank you for recommending the medium spicy chilaquiles !! They were so good. It's Crazy Good the amount of food on my plate for the price I paid , will definitely come back. Can't wait to try the Green salsa Burrito read more

Jim's Burgers - Ordered a chilaquiles breakfast plate and I didn't even make a dent on it lol i got full - Burgers Near Me - Cudahy, California

Ordered chicken dinner on a Wednesday night drive thru. Had to wait about 20 mins total. I guess they had to kill the chicken, clean it and cook it. Lol. It was good. I would order again. Plus older lady who helped me was super nice. She apologized for long wait when she walked my food to my car since I had to park in front. So I suggest calling in advance for this chicken dinner read more

Jim's Burgers - Chicken dinner. I would order again - Burgers Near Me - Cudahy, California

It's. A. Burger. Place. Pretty sums it up. It's not extraordinary but also not bad. The burgers are tasty. The onion rings are crispy and a bit greasy but they are very similar to my favorite onion rings sold at Bobos. The portions are huge. I had a pancake special here and only ate half of the two pancakes and not all the eggs. There was too much food to eat though some may not mind that. I tend to not be a huge eater like I was when I was younger. The workers are super nice and work together like a good team. I had the cook come out and serve me my food at the table. read more

Great place friendly service. It's one of those places that you pass everyday and never think much but their food is good and they are always super nice. Never tried anything I haven't like thus far from them. read more