Great Experience! Professional, courteous, accommodating!…read more So I am in Texas, but needed to have some work done on my daughters car (she lives in Plano). I called and Todd actually answered ... family owned small business ya know. After explaining my situation, they worked with me to get my daughters car in, inspect it, called me to tell me exactly what was wrong, and even took my payment over the phone! When we were discussing what was wrong, I inquired about some other items and to whether or not I should have them replaced as well. They could've taken me for a complete ride ... but I was told (by the owner himself) that they inspected the other parts I had mentioned, and there was no need at this time to have them replaced as they were still in good condition with minimal signs of wear. In today's world of "how much can I get out of you", this was a refreshing experience back to the days of when a handshake meant something. Todd's Southtown Auto should be your choice for any mechanical needs.

I traveled from Chicago to Sandwich to purchase a car at a nearby dealership. Since the car was…read moreused, I wanted a mechanic to take a peek at it to make sure there were no red flags. Todd did this with little notice, and gave me the confidence to purchase the car. He also didn't charge for his time. Really appreciated!

These are the very best people to take your car/truck to for repairs. They are honest, upfront and…read morewill do nothing to your vehicle until they call you, explain the repairs you need, tell you what it will cost, and you approve the repairs. I've had them work on my car and truck several times and have never been dissatisfied with their work. The work is excellent, top notch repairs and it's done right the first time. You'll never have to bring your car back for the same thing because it's done right the first time. Kevin is an absolute gentleman. You don't understand what he's going to do, or has done to your car? Ask him and he'll take all the time in the world to make sure you know exactly what he's doing and why it has to be done. Do yourself a favor. Next time your car/truck needs repair and you don't want the aggravation or high prices of taking it back to a dealer, take it to Morris Tire and Alignment. You will not be sorry you did and I guarantee you'll become a regular customer.

Quality of work, communication, efficiency, customer service wasn't bad but it doesn't make up the…read morefirst three.

We have taken our motorhome to Arneson for the past 3 years and have had great service. Their…read moreknowledge and attention to detail has kept us safely on the road. We have had tires drop shipped to them for our coach and they've mounted and balanced all 6 rear tires as well as (initially) our two front steer tires. We won't go anywhere else to take care of our motorhome tires, highly recommended.

Pricing seemed very reasonable.....was charged twice for same service. Took 48 hours to return one…read morepayment. Received phone call following day saying I owed them a payment. Returned to shop with a bank statement showing I did not owe them money. Upon my return home they had charged me a third time. First it was a card reader error, there bank? Card service company??? Who authorized the third charge.The third charge will be returned tonight or tomorrow morning!?!. Account is drained.

Our the belt in our engine frayed randomly on our way to my in laws. These guys were soooo nice,…read moreefficient as hell, and had us in and out in 20 minutes. Great service, affordable, HIGHLY recommended. Thank you so much! (Andrew is amazing!)

Take my Ford here every time. Great service and responsiveness. Not a single complaint. Great…read morejob guys!

I bought my first boat ever at an outdoor show this past January, from Lake Holiday Marina. As I…read morehad no place to store a boat at that point in time, my salesman, Parker, indicated they would hold the boat for me until the weather broke. That gave me plenty of time to make room to park the boat at my property. There was no storage fee for this. A big advantage for me was that because they are a marina, when I went to pick up boat, Parker took me out on the lake and showed me the nuances and safety features of operating the boat. Again, this was my first time owning a boat, so being able to pick up my boat at the dock vs a dealer's show room was a big plus. As often happens with a new vehicle, weather it be a car or a boat, I had a couple minor problems, e.g. a defective battery. I had also broken a couple of the tire down clips and the winch was bent which made bringing the boat onto the trailer difficult. I contacted Parker, who introduced me to Greg the Service Manager. Greg is a great guy and really easy to get along with. He offered to fix everything, albeit much of the work was under warranty, with no fuss or condescending "how did YOU do this?", or otherwise implying everything was fault. I can't say enough about what great guys Parker and Greg are to work with. At no time did I feel pressured to buy anything. Both guys are eager to help and readily available to answer questions. Parker was extremely patient in dealing with my "newbie" phone calls! One while actually on a lake fishing! If you are in the market for a new boat, definitely check these guys out.

This business is awful. The owner Tom called me and accused us of picking up our boat without…read morepaying for it and threatened us with legal action! I told him we'd paid for it and hadn't picked up the boat and that he needed to find our property and HE LAUGHED AT ME and said he wasn't interested in finding my property. He then had his secretary or office manager call me back to tell me that everything was paid WEEKS ago and to confirm that we picked up the boat. I told her we hadn't and about Tom's response. She ultimately found our boat and we have it now, but we will NEVER do business with them again. Stay away from this place unless you want to be threatened, laughed at and have your property lost-when you are in the right.

This shop was good until Dusten took over. I was disappointed with the services provided to my car…read moreat Sandwich Auto. I only requested an air conditioning checkup on my car, but ended up paying over $500 to fix mistakes that occurred to my car after leaving it at their shop. My car was running prior to leaving it at their shop, but ended up needing repairs to get my car running again after leaving it at their shop. The shop performed service to my car that I didn't give permission for. The shop owner was unethical and dishonest regarding his services provided to my car and regarding customer service. I will not be bringing my car back to this shop in the future.

You are an unethical liar!! I specifically said that if it has anything to do with my Rack and…read morepinion I did not want any repairs as it would cost more then the car it self. I would rather junk it at that point. Dustin knew that if he were to tell me the real problem he couldn't make a buck off of me. I drove with that power steering pump you probably hacked into my car for the whole hour and half it took you to put it in for not even a whole day before it went out. You either A) knew that was going to happen and figure I would come back to spend more money or B) you're to lazy to properly diagnose vehicle. Yeah, you right the business has running for a while. Certainly not because of you. You took over now you're just ripping of his old customers. You're a liar, deceitful, you're a coward that ripped me off on a 400 dollar repair. You also said you would fix the pump under warranty, then changed your mind at the last second!! Do you remember that phone call Dustin?? For the sake of the good people out there this shop should be closed down or ownership go back to the honest mechanic Jim, whom I NEVER had to back twice to fix something you hack!! He would fix something never had to go back. You "fix" something I'm back in the same boat as I was before the repair. Do everyone a favor return the business to Jim and go take a English 101 class up at Waubonsee for goodness sake. Have a good day.

Got breaks, rotors, oil and new radiator with a service fluid flush. Service is always great! Never…read morehad a single issue with coming here, friendly staff and smart mechanics. And unlike other shops in the area they care about doing things the right way and that's very appreciated to feel valued as a customer.

Been a customer for over a decade. Always tried to approach these guys with grace and understanding…read morehaving wrenched on cars for over 40 years myself. It can be a tough business. Honesty and humility goes a long way. Let's start with the good... these guys always listened and would even install my own parts when I could supply them. They knew that I knew what was needed and there was a common and mutual respect between us. This has changed over the last couple of years though. First negative; they pulled our Lexus into a parking space after service, left it unlocked over the weekend, and ran it into a light pole - denied doing it despite the line from the light poles base exactly matching the new crease in the car. Second negative; they replaced a T-Stat on my truck and dented and scratched the driver's side fender up high (tool drop, done this myself over the years) - denied it again despite pictures before and after drop off. Third negative; dropped off our convertible for service and they parked it under the tree full of berries (you can imagine what it looked like after the birds bombed it) the droppings stained a brand new top (light tan and now with blue spots). No apologies. No "hey, we'll get it cleaned for you". Nothing. Fourth issue (I'm a slow learner and guess I give way too much grace); I brought the Vette in for service and they mis-entered the millage out on the invoice. When I later had the car sold the deal fell through because the CARFAX didn't match the odometer and the upset buyer suspected a rollback even though it was only 3K miles different. I asked the manager at this shop to call this guy and let him know what happened. He refused to "get involved". When I pressed the issue he told me he couldn't correct this with CARFAX even though they knew they messed up. This wasn't true. It was fairly simple and I took care of it. He just didn't want to put in the effort and correct his mistake. Final straw; I brough my LS1 powered Corvette in to have the harmonic balancer changed. Got the car back and just days later something "popped" in the front end. To replace this part, the mechanic has to separate all the steering components and drop the engine cradle, drop the rack and pinion, sway bar etc. to access and replace the balancer (I know what I'm talking about as I've worked on cars myself for 40+ years - Grab some popcorn, Google C5 balancer replacement and watch the video). You need a special tool to separate these components (ball joints, tie-rod ends etc.) so you don't damage them and can ensure reuse of them when they're viable. Well, there are hammer marks all over these things. It's like repairing a watch with a set of jewelers' pliers or a giant hammer... you don't do it with a hammer (separate them by beating them apart) unless these parts are junk because beating on them with hammer to break them loose is like brushing your teeth with a wire brush or walking on your hardwood floors in baseball cleats. Needles to say, I've tried to get them to stand behind their work to no avail - apparently I upset them because I called them out on their mistakes, noted their carelessness, and I'm just too demanding. So, they have informed me they no longer will accept my business or my calls. I've yet to speak to or receive a call from the owner and I don't expect to since these guys have no integrity left in them. I guess it's fine to go here if you have a beater and need a set of wiper blades or a basic oil change, but SERIOUSLY stay away from this place for any substantial repair or diagnostic work unless you have the patience of a saint or of God Himself. I get it... there's always a knucklehead in every shop, there's just too many here now though. The manager obviously has no shame, no pride in their product, or is he concerned with their reputation. He and his junior managers have clearly lost their sense of right and wrong (perhaps it's time for them all to change carriers). This used to be a reputable shop a decade ago. A lot has changed. Respect is earned not used as a slogan. You reap what you sow, "Mike" (Dolf). You lead by example. You show and act with integrity and your team will follow. If not, you send em' packing. A shop that won't stand behind their work is not a shop for you to patronize. I'd like to hear from the owner or corporate but I don't think they really care about their customers either.