Brought my car here to John through recommendation of a friend. I was so worried as I'm a young…read moregirl and didn't know what was wrong and what it would cost me to get me back on the road! John was so helpful and friendly, he explained everything to me so I could understand easily and gave me a brilliant deal. He had my car done in no time! So thankful for this garage. I won't take my car anywhere else! It's been perfect ever since! Highly recommended! Thankyou :-)

These guys are the real deal. True neighborhood mechanics you can trust and won't rip you off like…read moremost of the corporate ones. Highly recommend.

BSG provided exceptional service on two separate occasions. They accurately diagnosed the…read moredelayed-start issue with our Ford Expedition, kept us well informed throughout the repair, and clearly explained what they found and recommended. Their pricing was fair, and I felt we received excellent value for the quality of their work and expertise. They also went above and beyond for my daughter by looking at her vehicle outside normal business hours and getting her safely back on the road within two days. Her vehicle also had a flat tire and they even coordinated with a nearby tire shop to help resolve it. Their Ford expertise was evident, and I found them to be honest, knowledgeable, responsive, and informative. After two very positive experiences, I would not hesitate to use BSG again or recommend them to others.

Transmission fluid, and filter change. Install new aftermarket transmission fluid pan, supplied by…read morecustomer/me. As usual, top notch service. Brian and Alex are the only mechanics I trust with servicing anything on my 2020 F150 with a 5.0 engine. I sure wish I lived closer because it's a nine hour round-trip. Thanks again Brian and Alex.

This guy knows his business.He did an excellant job on my husbands truck. Looks like new.I highly…read morerecommend Automotive Specialties.

It was an unfortunate set of events that dictated we would not have our car repaired at Lucas…read moreAutomotive Specialties, but instead trade it in but that didn't stop the receptionist from being very rude, unprofessional and then hanging up on me when I said, it was unacceptable that we could not get the car back until tomorrow. I called back to speak to her supervisor and told him it was unacceptable that we could not get our car back today since she told me, I'll call you when it gets here. Making it sound like it was on its way and never once saying it could be a day or so from this morning. So I called back late in the afternoon trying to find out why I haven't heard back and she told me I couldn't get it until tomorrow. I explained that my wife needs it for work tomorrow and why wasn't I told that. She then said she did tell me, which she did not. So after she hung up on me I called back and I asked to speak to her boss. He was no better than she was in rudeness and professionalism. Years ago, I had dealt with them before and now remember what she was like that time too. They may do great work there but I wouldn't know it but I'll tell you what with those attitudes I will never go back there nor recommend them to anyone I know. I have never been treated so poorly by people who want to continue to do business in this town. On day two sometime just after 11 AM the lady from the front desk called with the estimate and we decided not to have the work done, she was angry and upset. I said I was leaving to pick up the car and that's when they told me it was taken to a subcontractor and she'll call me when it's back. I tried to interject that I would go pick it up, but she made it sound like it was already on the way. I was working and lost track of time and it got to be around 5 PM and I called back and she said the car is not there yet and that it would be there tomorrow morning. I told her that was unacceptable, because she knew my wife needed it to see patients as a traveling nurse. She said, I told you I'll call you when it's here and hung up on me. She knew from that morning that my wife was a traveling nurse and had patients to see the next day and needed the car but that didn't matter to her. Day three of dealing with Rich Lucas of Lucas Automotive Specialties and his representative at the front desk. I arrived at 8 AM, and another man was trying to help me but when Rich walked in he said I was wasting his time because I was looking for the best price for the work I want it done to the car and that they don't do estimates unless the work is being done there. (I ask you, what is an estimate for if you're gonna have to have the work done there and you don't have a choice once you get the estimate? No one I've ever dealt with before after getting an estimate done has demanded that I have to work done by them because they did the estimate. That is utter foolishness. So not only is he a mean old man he has deceitful business practices any uses fear and intimidation to try to get you to cave in to his view of things. We weren't even told until day two the car was taken to someone else to have the estimate done.) I went there at 8 AM to pick up the car and was told by Rich Lucas I don't listen because they said they would call me and no one called me. I said I understand but we need the car and I'll go pick it up. Rich said angrily, we don't work that way now get the "F" out as he stood up and pointed at the door. I said you're withholding my vehicle from me out of spite because we didn't have the work done here and I don't owe you any money, I'm calling the police. After the police came, he finally said the car would be there at 9 AM. I went back home and picked up my wife so she could leave straight from there. We arrived at around 8:40 AM and by 8:55 AM her car was still not there. At this point she took mine to see her patient and I waited inside where I could continue to watch the parking lot entrance. At around 9:20 AM I saw out of the corner of my eye Rich get up from the front desk and go back into the shop and then a few minutes later he showed up in the parking lot out front with my wife's car. Rich Lucas made me wait an additional 20 minutes, past the time he said the car would be there, knowing he had the car in the back the whole time. When he finally showed up with the car he had come from his back lot of which there is no access, except through the front entrance of which I have been watching since 8:40 AM. This means he is a deceitful, spiteful, lying, cheat. That's just my opinion after dealing with him for three days. It's also my opinion, based on my personal observations that he had my car the entire time and he was just being mean and spiteful.

Brandon and Kim run a great business!! We bring our Q50 and Telluride in for service and Brandon…read moredoes really good job of diagnosing the problem. They both go the extra mile in making it a good experience. Honest, experienced and great customer service. Highly recommended!!!

We stopped by since we thought we had a flat tire. A gentleman checked it and pointed it was a…read morebroken sensor for our van. He was very kind, courteous, and did not charge us for us time in diagnosing the issue. He also allowed us to take our dog inside the location. Thank you it's rare to see someone so kind and courteous. Highly recommend this place and will spread the good word!

Needed an oil change. Hyundai dealer wanted $159! Farnsworth Auto was less than 1/2 the price. Good…read moreservice. Good price. Good people.

Tried out this place after being disappointed from other chain tire places in the area and was so…read morehappy I did. The customer service was great, easy to make an appointment and when I got there the guy was super nice. The waiting area was pristine clean, and with this whole pandemic going on, that was a relief. The garage area where they work was also clean, and they were able to get me in and out of there fast. Easy to find, ample parking, and overall a really pleasant experience, I'd recommend giving this place a try.

Oil change done this last week. Great service and great price! This is always my first choice my…read morecar care.

I am happy with Aqeel. First I was scared to take my Porsche Cayenne. I had to get my breaks done…read more I am so delighted and happy with his work and knowledge about these cars. My hands down to this guy. Amazing and economical cost. I will be coming for all my Europeans cars here.

They have worked on a number of my cars. Probably the most in depth knowledge of all around…read moreautomotive I've seen. Very friendly and professional. They always have the best prices. And stand behind their work.

Not your ordinary auto repair shop! Really friendly owner…read moreand quick service with honest diagnostics which is really important Does his best to give a great price and fix the problem at the source, not just a patch job I have 2 cars that i service with milennium auto care and I'm happy with the work done

I really want to give them 4.5 stars but there were just so many hiccups…read more I ended up needing a new transmission. My warranty suggested Bartel's. Turns out, lucky me, the transmission was on back order. Took a about a month for it to arrive. Once I was able to pick up my car k thought it would be smooth sailing. Due to various issues, some which were the fault of the shop. I ended up having to return about 4 times. The only reason I did not get as upset as I should have is because the guys were great. Great customer service. They kept me in the loop as to what was going on. I really liked the staff. I would go back again because good customer service is hard to find these days. The mechanics and the guys at the front desk were great!!

Unfortunately I am no longer a member of Bartels. Me and my wife actually stopped going there…read moremonths ago. The first review that I made was really good and I like their service but after that service i had another car issue that popped up a month or two later and they would check out my car again. It got to the point where they were unable to fix my car but it kept trying to charge me for stuff that wasn't guaranteeing it to be fixed. This place was taken advantage of my kindness and they were having my car for a couple weeks but not doing anything with it. They charged me almost $900 just to change a spark plug. That makes no sense at all and it took a few hours just to do it. When I got my car back one time I found a cigarette butt too in the air filter. The fees that they have here are just ridiculous. I eventually just said that I just had enough my car because it's beyond repair and it was probably more cheaper in the long run to buy a new car than to keep giving Bartels my money for something that will never be fixed. My heart is broken because I really enjoyed coming here and I brought a few people over to give them a try. I will look elsewhere still for the time being for a new repair person for when my current car wants to throw in a towel.