This is the first review I've ever written and I'm not doing it because I owe Joe a favor. I'm not…read moredoing it because we're family. In fact, I have only lived in the Portland area for a couple years now, so I have no history with this area at all. I'm writing this review because if you're like me, then you don't know the first thing about mechanics, but you still don't want to get ripped off. This is where Joe comes in. The transmission on my car was acting funny (slipping gears) and then finally one day while I was driving home, the car downshifted and got stuck in 3rd gear. I was convinced I was going to have to buy a new transmission, so I began calling around for quotes. I didn't know about Joe's Auto Service until the guy at the local auto parts store recommended him as a good "transmission guy". I took my car to Joe, told him it needed a new transmission (costing around $3,000-$5,000). He hooked up a diagnostic tool to the car, took a reading, drove the car around the block, took me into his shop, ran some numbers and came back with an estimate of roughly $450. He told me it was a sensor that went bad that was causing all the trouble and it didn't need a new transmission. Starting to see why I gave him 5 stars? He fixed the sensor and the transmission has worked perfectly ever since (about a year). Whenever you find a mechanic that tells you your car doesn't need the more expensive fix, it needs the cheaper one, you've found yourself a mechanic worth hanging on to. Joe has worked on my car since that time (fixed a bad seal) and he will continue to be the one I go to whenever my car needs to be worked on. If you're on the fence about whether or not he's your guy, go in and talk to him face to face. If he seems untrustworthy or incapable of fixing your vehicle, go somewhere else. Trust me, you won't be going anywhere else.

From the owner: Joe's Auto Service Provides Transmissions, Diagnostic Service, Auto Repair, Brakes & Steering…read moreServices to the Portland, MI Area.

Service was fast and effective. They found the problem and fixed quickly. Seemed slightly…read moreexpensive but quality of work was worth it.

They were nice, super friendly and quick. I was an out of tower and they saved my butt. Highly…read morerecommended by the locals.

Called Friday to ask about bringing my truck in Monday. Took truck in Monday at noon. Tuesday at 3…read morethey still hadn't looked at it yet & "might get to it today." This was not counting how long it may have taken to fix the problem, this was for them to look at & diagnose the problem in the first place. They may be fantastic mechanics, but I can't leave my truck unseen for 48 hours, I need a way to get to work!

My new oil change destination! These guys are great :-) When I bring my own oil change and filter…read moreit is only $10! This is extremely cost effective when using Mobile 1 Extended Performance 5W-20 oil in my wife's Civic :-)

If I could give negative stars I would!!! don't even know where to begin!!! Took my car here back…read morein November with absolutely NO STARTING issues, they determined I had bad time and quoted the warranty place for a new timing chain... warranty place told them to order and change the engine. I finally got my car back January 12th, drove it a few times that day and then parked it for the night. Drove up to the gas station in the morning, came out and it wouldn't start!!!! Finally got it to start after 5 minutes, drove it home and once again it would not start. Wouldn't start at all weekend so I had it towed back to muffler man where they basically told me they don't deal with "key fob" issues. After they got it running again. Went to get it and within 24 hours it wouldn't start again. Got it to Sundance where they changed a body control module, drove it for less than a day before the same problem happened, took it Shaheen, they changed ECM and I picked it up this morning. Drove it somewhere to get a tire looked at and it wouldn't start to pull into tire bay, they hooked a booster up and it started after 15 minutes.... They said I needed a new battery so bought one, got home and car once again will not start!!!! If you value actually being able to drive your car instead of it being in the shop DO NOT allow this place to do anything major to your vehicle!!!!! I got a new engine and have since paid almost $2000 for a car that still won't start eventhough it started every single time before this place touched it!!!! I will be contacting an attorney

I always start here for my vehicle needs. I really wish I wasn't a regular customer but if I'm…read moregoing to have car trouble I'm glad to have these guys nearby!

I had an engine and transmission put into a GMC Envoy Denali and a water pump replaced in a GMC…read moreAcadia Denali. The service was excellent, the turnaround fast, and the price was very fair. I am all for loyalty, so if you have a mechanic you trust by all means keep them. However, if that is not the case I would highly recommend working with Bryan and Scrib's Autoworks. Dale B. 5/13/2024

Spent 5k, waited 3 months. Car not fixed and they broke my air conditioner, clutch, condensor and…read morecompressor. Belts were broken. No screws were replaced when he was funished including the one that holds my HOOD ip safely. Vacuum hoses were left unhooked and my car has an engine knock. He refused to give me an actual mileage on said used engine. This was my maiden voyage into car repairs on my own and my car is nearly undriveable. Im sick. I called his financing company to investigate fraud, which is my only recourse besides court. Which i absolutely have to do to bw able to get to work. This dude didn't juat rip me off, he ruined my faith in mechanics. Nightmare. THREE months wait and ive no doubt he will reply to this review but he won't return my calls or stand by his NPN EXISTENT WARRANTY. EXCUSE SURE TO FOLLOW. Wish i could choose zero stars and it looks like this dude has good reviews so WHY DID U PICK ME TO SCREW?​

I found Ryan's Auto Care on Yelp and decided to give them a try. I'm usually cynical about auto…read morerepair places but was very pleased with the service I received. I mentioned a few issues I had in addition to the main problem - wipers quit working. They looked my car over and found the problems, providing me with details and what could be fixed now and what could wait. They provided me details, cost, etc. and kept me apprised of progress. Additionally, they provided me a loaner car. This was a godsend as I was going to daily radiation therapy for cancer. I was so pleased with their care, I also asked them to give me an oil change as I knew it would be needed soon. I feel the cost of the work was very fair and will have the continue with the other things we found and put on hold. Great business!

Two great experiences. Fair pricing, keep you updated on status with texts and phone calls. If…read moreyou are looking for a shop to fix your students car I highly recommend Ryan's Auto Care!