The female manager that works the day shift is rude as hell. 95% of the time, our sandwiches are wrong when we order online.

Almost put my mom in the hospital by lying about not putting tomatoes on the sandwiches. Super dissatisfied.

Poor service! We ordered online, then waited 20 minutes while I watched other customers ( at least 7) walk in, order, receive their order and leave. When I approached the staff about this I was given a variety of excuses. For example, the "problem," was that initially I had only given them our last name so they didn't know they needed to start the order... apparently if I had given them our full name, this would have solved the issue. Or, I was told, that the order just barely came in (at 1:00) which happened to be the exact time I approached the staff regarding my concerns. Interestingly, we had confirmation that the order came in prior to that and should have been ready for pick up at 12:45! Smh...It is now time for us to head to some of the other sandwich shops in town. We really used to like JJ. Too bad. read more

This is by far the worst sandwich I've ever gotten from a sandwich shop. This this is all bread (and not even good bread at that). I hate that there are not very many options for sandwiches in Windsor, if I could give no stars I would. Quiznos every time from here on out. read more

Jimmy John's - This is the worst sandwich I've ever had. There is BARELY anything on it. - Sandwiches Near Me - Windsor, Colorado

Two pieces of meat on a shitty loaf of bread for 9 dollars... I'm not even a frugal person but this was actually ridiculously insulting

See a lot of bad reviews...I don't typically rate sandwhich shops, but thought a balance was necessary. They are not a 1 ...sorry, I've eaten at 1 restaurants or sandwich shops... and that is not fair here. My experience (5-6 times last 4 months) - fast, courteous, clean, and fresh. Every store has bad days... but it hard to believe they're as bad as the reviews and from my experience they're not read more

Food was fast, that is no lie. Order was wrong again. I would just like my money back every time they mess it up. And I'll pay next time I want to risk another 30$ of mine. Please refund my food my name is on the receipt. Was approximately 7:00 08/31/2022. read more

I have never left a Yelp review, and I absolutely love Jimmy John's and have ordered from this Jimmy John's for at least a year. However, this time was the worst experience ever. First I call and order my food for delivery, and the had it for pick up, then I call back and the switch it to delivery, I then doubled confirmed that they had my order correct, and they repeated it back to me, so they had it correct. When the delivery got here, the sandwich was wrong, I called back, they apologized ( which I appreciate) but said it was going to be 30-40 more minutes to get the correct order. I told them no thanks and to cancel and refund my order. Like I said, I've never had an issue with Jimmy John's and love their sandwiches, but this was without a doubt the worst experience of food ordering I have ever had. Have pics of my reciept which has the correct sandwich but in the bag is the wrong one. Also have a picture of that. I'd give zero stars if I could. read more

Sandwich is usually below average for JJ standards. Extremely slow, ordered online multiple times and waited 15+ minutes for the food.

Six employees scrambling to fill large order at 11:30. Ignored by staff and asked if we could order, no one else in line. Mass confusion ensued, I ordered a Cubano from three different people but it was never entered into computer. Overheard bread shortage and other problems. Many others came in while we waited and waited. They told people it would be an hour wait. I couldn't believe the number of students etc they turned away while we waited. They lost at least forty customers. We finally got the sandwich without mayo and mustard and no pickle. Terrible lack of leadership, the employees truly did not know what to do. No masks, several without gloves. read more

Absolute circus going on here. Teenagers running around with absolutely zero supervision. Sandwich took forever, and when it finally arrived, it did not have avocado (beach club). What a joke! An embarrassment to whomever owns this franchise. We used to order box lunches from here but this has been an ongoing issue, so we have stopped. Poor service, poor quality. read more

Jimmy John's - Terrible - Sandwiches Near Me - Windsor, Colorado

My husband received a sandwich from here just a few moments ago and the person taking his order repeatedly pulled down his mask under his nose and mouth, touched his lips and put his fingers in his mouth , touched inside and around his nose and then continued to touch the cash register, receipt paper and sandwiches. Even if we weren't in a pandemic that is disgusting food service behavior. My husband told the manager the kid needed to change his gloves which is astounding to me that the manager didn't realize that was maybe something the kid should do. Also, one of their delivery drivers has stickers all over his work car displaying hentai and his support of Only fans which is fine for personal vehicles but to use that for deliveries is just crass. This plus the sandwich being incorrect is what's earning the 2 stars. We went with 2 because generally the people are polite and the food is fine as far as subs go. read more

Freaky slow at this location. I went in and after waiting 5 minutes to place an order I was told it would be another 10 to actually get my order so I left. During my wait though I did witness 2 customers actually with their food, 10 customers waiting for food, 2 customers who placed online orders that weren't filled and they had to reorder in the store, and one employee who made a number 7 for no one that was actually in the store and she was quite vocal about it "still being at the counter". Horrible experience. Save yourself the time and go elsewhere for your sandwich needs. read more

This place just can't get it right. Delivery is awesome but not when they can't make a sandwich to order. Today they forgot the turkey in a turkey sandwich. Really? Two other sandwiches were not correct either. read more

Should get award for Worst Jimmy John's. Sandwiches took 5 minutes a piece - so slow you'll never go back!

This Jimmy John's had the WORST customer service. I ordered a sandwich and was very explicit with what I wanted on it due to dietary restrictions. The sandwich came out wrong, I went up and let them know that JT had items I could not eat, the woman that took my order explained to me that all sandwiches come with everything to which I reminded her what I ordered. She then said, "do you have your receipt". Likely knowing I didn't get one. I just wasted $18 at this location it will be my last time spending any money at a JimmJohns. read more

Turned the lights off as I was walking up and they looked at me like sucks to be you. Guess freaky fast is taken to a new level

Three bites in and...THERE IS HAIR IN MY $9 SANDWICH! So nasty, so gross, so wrong. We all tossed our food. Wast of money.

I do hope the location owner or regional manager contacts me as this was unacceptable customer service. I ordered online to be picked up a kicken chicken sandwich with mayo, extra peppers and no avacado spread. I didn't look at the sandwich until I got home. It didn't have chicken on it, only the mayo & peppers. I called and spoke with LIBERTY, who said, she'd get another one delivered. She called 30 min later saying the driver couldn't find my house. Provided her the address again. 30 min later called again asking where my sandwich was. She said she must not have taken the address down correctly. Gave it to her again. Finally the delivery guy dropped off my sandwich. I opened it and WHAT THE HECK.... same thing... NO CHICKEN.. just bread - mayo and peppers.. OMG is the nicest thing I could say at this point. Called the store back, she wouldn't even talk to me on the phone. I spoke with Cooper who was nice, but not a manager. This is not acceptable business. This is for the Windsor, CO JIMMY JOHNS location! I hope Liberty is FIRED for her lack of customer service and follow through and I hope I'll be getting a full refund! read more

Jimmy John's - Showing what was ordered on the Kicken Chicken - Sandwiches Near Me - Windsor, Colorado

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Straight garbage. Ordered online, went to go pick it up and it wasn't even close to ready. Waited bout another 15 minutes and I finally picked it up. I got home and both sandwiches were hard as a brick. When I called to complain he stated it wasn't their fault the bread was hard and the little punk hung up on me. I didn't know you could hire junior high schoolers. read more

Ordered an Italian sub. The bread was fresh and the sandwich was made exactly as ordered. They were so generous with all the meats, toppings, and extras! Order was delivered within minutes. I have ordered here before with unsatisfying results but this time it was perfectly done! Thank you for an awesome lunch! read more

Called to place an order for pick up.The person that answered the phone took our order for a BLT and a #12. He gave me the total and said it would be ready in 10 minutes. He did not ask if I wanted anything else or for a name. When my nephew went to pick the order up he had to call me to ask for the name the order was under. Had to tell them what the order consisted of for us to get the order. Very bad customer service. read more

Dear Windsor Jimmy Johns, I'm giving 5 starts because I'm really happy and proud the professionalism by management and staff at this Jimmy John's. We are excited to have you here in Windsor. We have to give your owners, management and staff kudos as I was so impressed how clean and friendly going into this Jimmy John's was. Smiles all around and staff seemed to be working well on pushing out good quality Jimmy John's. The think the franchise owners would be very excited to see this launch and opening of there location. We do live in Water Valley. Flop! You don't deliver here yet. NO worries we understand that you have just started. We do think and HOPE in time you'll expand to further Windsor neighborhoods like Water Valley. For now keep kicking butt on delivering to what you do. I do see your first review responded towards your delivery services, but keep up the good work on launching and starting off. So, my 5 stars also comes from this...management and the young delivery driver were spiracular in their service and representing the franchise. I ordered my Pick-Up Order at this store online and it's easy and was a pretty simple process. They had it ready very quickly and I drove to pick it up with ease. Staff in the store was super friendly and engaged in customer service. The facility was spotless and bright. That being said when I got home I noticed we only had ONE sandwich and we ordered TWO. No problem we know things happen. I called and immediately was helped. Management had my sandwich delivered without questions within 15 minutes. I was WOWED as it was handled with such easy and professionalism. THANK YOU Jimmy John's in Windsor and WELCOME to the community my family is excited to have you. Thank you management and staff for friendly, professional, and great service this evening. Again thank you for correcting the problem and we look forward to doing more business with you. read more

I believe in keeping things current. I wanted to upgrade my most recent review of JJ's because my experience has changed slightly. I order pretty regularly (weekends after work) and for the last month or so, everything has been spot on. The sandwiches are made correctly and the driver who delivers is generally very prompt and always polite and personable. The delivery provides such a convenience, truthfully I wouldn't drive to town to order anything so their delivery service has secured my business. I can only hope everyone's experience is similar. read more

Compared to other Jimmy Johns locations in northern Colorado, the quality is far superior at the Windsor store. Ordered plenty from several Fort Collins locations and does not meet the taste standards that the Windsor store set. Happy and helpful employees as well. read more

Using the Jimmy Johns app I ordered my lunch sandwich 20 minutes before my lunch started, no sandwich showed up. I got a call from the delivery driver who said he accidentally took the sandwich and I would have to call and reorder - he gave me the ticket order number. So I called and the person I talked to said she apologized and would have it right out. No sandwich showed - 50 minutes later. I called again to cancel the order and was told the delivery driver called and said someone would pick it up. Never ordering again! read more

This store used to be great, but not anymore. They now use Door Dash and expect to wait for an hour or more to get your sandwiches instead of the 15 minutes or so that used to make them so great. What a huge disappointment. Won't be ordering delivery from Jimmy John's, anymore, and it used to be a go-to. read more

Usually we have positive experiences with Jimmy Johns. So far, we waited for upwards 25 minutes. The app said it was out for delivery at 7:35. It is now 8:00. This is very disappointing service when we expect to have sandwiches much quicker. read more

I just went to Jimmy John's tonight and they close in eight minutes and Kevin and Parker were nothing but spectacular. They said nothing but great things about the owner and the franchise and were very nice to talk to they didn't make you feel like you were imposing. Highly recommend going there!!!! read more

Management really needs to learn how to manage. Stopped in here went through drive-thru after spending 25 bucks and getting half way home realized they forgot the rest of my meal and cheese dip, when I went in the guy that helped me was nice but obviously new, long story short he told the manager who was talking so loudly everyone could hear he needed receipt because he didn't remember any meals with cheese added. I said I'd pay and that I ordered it. He proceeded to be disrespectful to me and the guy that was helping me. I got my food finally but he be sure to let me and everyone know I didn't order it and he gave it to me. I will not be back to this location. After the money and time I spent thank you for cheese. This guy needs some basic management training. Cool counter guy thank you and I don't blame you if you quite. read more

Ordered a the totally tuna and it tasted like a tin can. I thought this place was supposed to be a higher end sub shop. The staff was friendly and fast, can't make up for that crappy old tuna though. Yuk read more

I recently went on a keto diet so jimmy johns was a good choice due to there unwitch. I usually go to the one in Fort Collins and have never had a problem but when I went to the one in Windsor they gave me an excuse of a sandwich. The unwitch was very small and I was disappointed because I am normally filled up by it. Still tasted good but the unwitch was very small. read more

Good service, workers are nice and respectful. They have always got my order right. I have never gotten delivery from them but I have heard that it is good. I would highly recommend if your in a rush or out of food ideas. read more

Food was pretty good! Great customer service! Had a nice conversation with Brandon about baseball. Overall great place!

Terrible service by a girl named Brayden. She hardly smiled & did not make sure we got our chips & did not hand us our cups: she just pointed at them & didn't even tell us what size they were. After she pointed, she turned her back to us & started talking to a male coworker who was blonde. The sandwiches were mediocre with hard bread. Not worth the $31.00 we spent! read more

I was at jimmy johns today for lunch. There were so many pushy rude kids , this hasn't been the first time and it's not just at lunch. There was this one worker, johnathan I think his name was, who kept staring me down and being very weird, he kept glaring at me and wouldn't take his eyes off me I felt very uncomfortable. My sandwich also had small tomatoes and a little bit of brown lettuce. read more

my friend and i went in to jimmie johns in the late hours because we were hungry and said why not and we were trying to keep a conversation with the guy working the cashier asking if he liked his job and just trying to be decent human beings and he was so rude and so disrespectful it was mind blowing. he continued to say he hates his job and it was awful. we then got our sandwich from a different guy and said thank you have a good night and he was like rude and said mmhm like there was no costumer service and the amount of disrespect being shown literally mad me so mad and so done with the jimmie johns in windsor. it was not the experience i expected. read more

I like Jimmy John's, but they don't deliver to Water Valley or North Shores? They won't even deliver past Windsor lake. Domino's has no problem delivering to Water Valley and is even further West than Jimmy John's. Freaky Frustrating. read more

Too slow, won't deliver more than 2 miles, forgot to put extra stuff I paid for on my sandwich.