Paige at the Riverton location went above and beyond to deliver our food to the right location. Thank you so much Paige!

The last couple times I have come here, the service has been really slow. And today no one was answering the drive thru speaker for 5 minutes. As well as the another time it took 5 minutes for me to pay and another 10 minutes for me to get my food. Honestly I love Jimmy John's but the service just has been bad recently. read more

Is this what passes for a sandwich at this place? One piece of meat folded in half? Pathetic. If you didn't have enough to make it, tell me and I'll order something else. I was still hungry after eating. It's too expensive for something like this. read more

Jimmy John's - Pathetic sandwich - Delis Near Me - Riverton, Utah

We sat in the drive thru for over 15 minutes for Four sandwiches. Slower than slow. There are quite a few other sandwich places to go in that area. Definitely picking a different one next time. read more

First time we went to this location both sandwiches were wrong. Second time was today, again both sandwiches wrong! Asked for an 11 Unwich, not an Unwich! Sandwich 2 an Italian with HOT PEPPERS, but no hot peppers. No napkins! Sad because she was very kind. read more

Horrible customer service. I ordered 2 combos that were supposed to come with chips and drinks. They dropped off the order without the chips. I called the store to inform them that they had not dropped off the chips. They immediately sent me to the store manager the manager stated that they could deliver the chips in maybe a half hour or they could do free chips on my next order. I asked if I could just get a refund for the chips and they stated no. Offering "free chips" on my next order isn't really a solution to me as it's not free I paid for them on this order and they failed to deliver on something I paid for. Good customer service would be to refund the chips and offer free chips on my next order for their mistake. read more

The worst sandwich ever. I paid 17 bucks for a Giant bread and mayo sandwich. The "beach club" had 2 pieces of shredded turkey, a slice of tomato, and hardly any lettuce. Even the 2 dollar pickle had no taste. I should've listened to the reviews when they said this place sucks but I always try to give businesses the benefit of the doubt. Imagine waiting 20 minutes for a bread roll. Wish I could give 0 star read more

This place sucks! Terrible service, terrible food and they never get your order right. Do not go to this awful place!!

Thursday 8/24/2023, 11:25am - whomever was working the drive through was awesome! The type of personality that you can feel his joy and kindness. He helped me to sign up for the loyalty app and was so quick with my order. I love the sandwiches but will return for this great customer service. read more

Jimmy John's - Best Veggie Sandwich on wheat. - Delis Near Me - Riverton, Utah

I really wish all Jimmy John's had consistent pricing. This place is charging almost a dollar more for the usually little John's we get. Not to mention adding any toppings is over a dollar more. It was also one of the slower Jimmy John's I've been too. So slower service, more expensive- lame. read more

Grabbed 4 veggie sandwiches this morning. The staff was very friendly. It's closed for dine in. Only available for takeout. Would love to do a pick up here again. read more

Jimmy John's - a sub sandwich and chips - Delis Near Me - Riverton, Utah

The sandwiches made here are out of this world!!! They always get my order correct. Great food. Freaky Fast does not exist at this location when it comes to delivery. I often order my food 1 hr before my lunch break. Sometimes it comes early but most of the time it's 60 minutes to have it delivered. That said, I have figured out how to get great food to me when I want it. read more

One sandwich. The store is 10 minutes away. An hour later I'm still waiting. I ordered something I thought would be fast because I was starving. Such a disappointment. I'm officially hangry. read more

Jimmy John's - 50 minutes later my delivery is on its way? Wow thanks. - Delis Near Me - Riverton, Utah

My gripe is not this store - it's JJ's rewards program. When I spent several hundred dollars on sandwiches for a family party, I was shocked to find out that I only got one credit. I learned that the rewards are visit based, not spend based. Who does that?! Nobody! Soooo cheap! So the next major get together, I had the store manager enter every sandwich separately (43 of them) so I could get credit for each purchase. Then I learned (after calling customer support) that you can only get credit for one purchase every two hours. Who does that?! Nobody! The app and online are intentionally obscure about how the program works or what you get for what you buy. And who cares about stupid badges. I'm supposed to feel pride for having bought 388 inches of sandwiches and got nothing but an achievement badge for it!? Are you kidding me?! I like JJs sandwiches but I feel so disrespected and unappreciated as a loyal customer. They obviously are more interested in not rewarding customers and have gone to great lengths to make their rewards meaningless and hard to qualify for. I will NEVER EVER again buy a large amount from JJs! They worked hard to drive me to competition and finally succeeded. And they just don't care. read more

If I could give a 0 I would! Horrible service, rude service. They didn't even get the sandwiches right after repeating it 4 times. I will tell all my friends not to go here. It just plain out sucked, service and sandwich. read more

Just waited over 10 minutes at the window for them to make 3 sandwiches......on a Sunday... Incompetent staff.

Sandwich is less than average (and for top dollar$$$). Like your bun hard and dry???? this is the place for you. Like to put on your own French mustard??? this is the place for you. Like to put on your own salt and pepper??? this is the place for you. One obviously pays for the name here not a quality sandwich. I would've done better by going to Walmart and buying a day-old sandwich. Sure glad I have good teeth to bite through that hard old bun... Yuck! Lucky to get 2 stars because ones fading quick... Disappointing read more

Tried them again after over four years of boycotting, and remembered why I stopped in the first place. Took over an hour to deliver through Doordash due to a storm, which is understandable on its own. Once it arrived, however, half of my order was missing, and the rest was made incorrectly (containing ingredients I'm allergic to and asked to have removed for a reason). I can't even get my money back through Doordash because this location uses their own couriers, so I have to call the store, which is now conveniently closed. "Disappointing" does not even begin to cover it. read more

Y'all need a new slogan. Over an hour to deliver one sandwich. Not so freaky fast. Still waiting, so hungry.

Low Lights: I just placed an alleged "freaky fast" service delivery direct through the Jimmy Johns website. In my search to get to their site I passed up Jimmy John comments randomly on the web detouring people from ordering through external food delivery vendors that are so popular now. Thinking to myself... "this is fair" Jimmy Johns is known for their awesome delivery service. It seemed more than reasonable to order direct. WRONG!!! After fully placing my order complete with delivery address (which matched me up with the nearest location thorough their OWN system), full payment was processed.. an order confirmed and even received updated notifications on my cell phone of the progress of my order as it was being prepared in their location....... all of the sudden, I get a call from the store, with the rep telling me my delivery location is outside their delivery zone by what is just under 8 blocks. I was then told they can't deliver and will refund my money OR I can change my order to pick up. He further explained he's not sure why their system let me order. It should have known the parameters and blocked me from ordering I say, as true as that may be, that didn't happen. And since it didn't happen...driving a few blocks down "the same street" would have felt like darn good, freaky awesome customer service and retention!! Now I'm Just Freaky Frustrated!! GREAT customer service appears to be a lost etiquette. read more

Please still read my original review since what I said in there still stands. However, I do want to update this review to up the rating of this Jimmy John's to 4 stars. Why? Well initially even with this close to home, I didn't think I'd become a regular. But I did, in fact it's almost become a tradition on weekends when we are going hiking to get a sandwich, and then eat half before we exercise and then half afterwards. Works out really great. One of my favorites here is the Turkey Tom, on wheat, with easy Mayo. For those that like things hot like me, add to that hot peppers and Oregano and you have a real tasty winner. I also like the Big John (roast beef) and my wife loves the Pepe (ham, cheese, lettuce and tomato). Really every one I've tried here has been good. This location generally does live up to it's name of freaky fast, sure like everywhere it has the odd slower day, but mostly you're in and out through the drive through in a couple of minutes. So a well deserved review upgrade, since clearly I have become a fan of this chain, and the speed and convenience of this location. read more

We order sandwich platters from this location quite often for work events. The platters are always correct, fresh, and ready upon arrival. The only reason I didn't give them 4 stars is due to their franchise delivery restrictions, which does not allow them to deliver to our office (its literally half a block from the boundary); which is dumb when there is not another Jimmy Johns franchise which delivers to our location. read more

I had ordered a veggie sandwich with no cheese or mayo and the cashier looked like he wasn't 100% there. He acted like he just wanted to get the order in and be done with us.. I ended up getting the completely wrong order packed with meat. Very very terrible customer service.. read more

Jimmy John's - Delis Near Me - Riverton, Utah

Just visited and one of the workers was blowing their nose right by the sandwich making station while another was eating cookies.

As a visitor and proud foodie, I was somewhat excited to try this franchise out in a new state. Unfortunately, what I found was over-mayoed and basic meated stuffed bread. It was semi tasty, no doubt, but the quality is probably on Subway's level. If you know sandwiches, these are on par with Kindergarten packed lunches. It's fine, but not great by any means. Side note: The delivery was fast and wonderful. read more

These guys always get me my sandwich fast and friendly. It's always nice when you can't get out of the office and you just need a good ole samich Thank you jimmy Thank you Johns ! read more

Service was fast and they were really nice but they gave us the wrong sandwich. I'd love to give them a better review but they get our order wrong a lot. read more

If I could give them 0 I would. I just moved to the area and use to eat jimmy johns in my old state. It was great. I ordered an old fav (Cali club) and was soooo disappointed. I ordered a 14 in to share with my teenager... the sandwich should have more than 3 tomato's and three cucumbers. She put lettuce on like the cost of it was coming out of her paycheck and forgot the avocado altogether. We didn't open it to eat until we got home.... So sad! read more

The staff was friendly and helpful. Filled my order completely and they made my large order neatly & fast.

Whoever takes the phone order is amazing. We place a large order late and night and both my wife and I were saying how impressive and customer friendly they were with it all. Just great to see people care about their jobs like that and provide great service. read more

I had a positive experience driving through here recently. The service was quick and friendly and the sandwich was made just the way I like it. The food is always decent and the price is good. read more

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I went into with some high hopes, hoping it would at least be better than Subway. Got the #7 its a ham sandwich the bigger size, and I added avacado spread. The avacado was the best part. It really wasn't horrible but it was just so bland and not good. I felt like my grandma made it two days ago, put it in the refrigerator, then pulled it out for me today and added some salt. The only reason it got 2 stars was because I paid and got my food in like 3 seconds. and the customer service was good. read more

Something isnt right when you order a veggie sandwich for delivery and an hour and 20 minutes later it still is not at your door. A call was made to find out "WTF" is taking so long for a VEGGIE SANDWICH (bread and veggies......), there was no excuse, no reasoning.. just told to wait and it SHOULD be there in 20. CANCEL that order Jimmy. This wasnt the first time this has happened but it shall be the last. read more

We had occasion to visit Store #1584 @ 9:52pm 3.29.21 after a long day of moving. We've always liked this location but this visit stood out from the others. Even though it was 8 minutes until closing time, the 3 young ladies working that night went above and beyond with their cheerfulness, positive attitudes, and welcoming demeanor. I went back in to find out their names to be sure they could be recognized. Kaylee, Madi & Madee need to be commended and applauded for their stellar attitudes & overall demeanor. They are a definite asset to your company & this location & deserve recognition. PLUS, they make KILLER sandwiches! read more

Hour delivery, food was horrible. Which is unfortunate because I love jimmy johns. I'm usually not one to complain but all I can think about when I consider ordering again is the slimy onions on my sandwich read more

Food was terrible, my tuna sandwich was just plain tuna on bread. Staff was slow, menu is way too confusing. Overall do not recommend them at all read more

After my husband came out of ICU he was put in a skilled nursing/rehab down 12600. After visiting the afternoon I will stop at Jimmy John's dive thru for a quick meal because it is close. Always ordering the #4, add provolone, hold the tomatoes and PLEASE CUT IT IN TWO. Four times now they can't cut it in two. Sometimes it's the small things that just p**s you off. Each time they repeat it back to me but just can't seem to get 'er done. I saw someone mention "One napkin". Yup, one napkin and no bag when I have 100 things to carry in. read more

Stopped in for the $1 sub customer appreciation day. They are less then appreciative. We are a family of 4. There were 3 of us present as our daughter had to be at cheer practice. We all ordered are subs and tried to get a slim 4 for our daughter. They told us we had to pay full price for that since she isn't present. As there advertisement says that its limit one per person. Not anywhere does it say "must be present". Since you decided a few slices of turkey and a roll wasn't worth it to you to keep my business. I will take it elsewhere. Next time please clarify on your advertisements for the people that continue to support you. read more

Jimmy John's - Delis Near Me - Riverton, Utah

So I've eaten at this Jimmy John's 4 times now. Once going inside and the other times I went through the drive through. The best thing about Jimmy John's is that it is FAST. The 2nd best thing about Jimmy John's is that it is NOT a burger place. It's not perfect - it's not like Sensuous Subs, but for what it is, it is good. My sandwich of choice is either Tom Turkey or Club Lulu -- I usually always request "the sauce" - which is kinda like a vinaigrette sauce that makes the sub less dry and more tasty. I also like to add onions, because I'm an onion guy. If you are sick of eating burgers and need a change from Subway, I recommend this Jimmy John's. Hope that helps someone out in internet land. Cheers. read more

Consistently awesome. Super fast and a way better price and product than Subway or Quiznos. I am addicted. I had them deliver to my office yesterday and they certainly were fast! read more