The new 3 cheese toasted sub was very boring with cheese and sauce from a bottle. They need to offer chicken to go in there. Luckily, I had a coupon, but they need some more creative ideas. read more

Jimmy John's - New - Sandwiches Near Me - Queen Creek, Arizona

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Husband was greeted at entrance, they made our two orders quickly. I ordered Firecracker, something out of my normal, it was good but love their lettuce wrap sandwiches. read more

Jimmy John's - Firecracker - Sandwiches Near Me - Queen Creek, Arizona

Usually never have had a problem with Jimmy John's and I always get the same thing. However,I don't know what they had going on today but a couple bites into my sandwich and it literally tasted rotten. I don't know if it was the vegetables or the mayo, but it was disgusting. Pretty annoyed I spent $17 for just a couple bites of a rotten sandwich. read more

When we walked in the worker was sitting on their phone at the table and after we were in they ran around the side to take our order. the guy started taking our order and started making douche remarks about what we were ordering. we made our own sandwich and the guy kept saying things like we were taking forever, but it was no big deal ??? why mention it if it's not a big deal. Then my brother ordered just a sandwich already on the menu, and the dude made another remark saying 'his took a lot quicker and we shouldn't have made our own. We should look at the menu, that's why it's there.' Kind of just rude and acting like it wasn't. read more

I came in for a last minute order and Will did everything he could to do it as fast as he could! He was very kind and took time to answer all of my questions! He had excellent customer service; now I know I'll come back again. Thank you Will, for being so understanding to my complicated order! read more

I'm never going to Jimmy John's again. All the sandwiches have condiments predetermined on them already so whatever you order doesn't matter unless you specifically request to not have it on. In this specific case I had about a whole jar of mayonnaise on my sandwich and some tomatoes when I never asked for it. When talking to the manager he told me it is written on their policy all sandwiches coming with lettuce, mayo and tomatoes. Wouldn't be that big of a deal if I didn't spend 10 minutes scrapping of mayonnaise for their $15 sandwich for it still to be covered in mayonnaise. It's their policy so nothing they can do. I recommend you make your client aware that this is already going to be on their sandwich. Oh well I already didn't want to spend an absorbent amount of money for a sandwich with bread that's too hard anyways. Lesson learned. I would not recommend Jimmy John's. read more

This specific location frequently messes up sandwiches! When my family first ordered Jimmy John's, they were great, everything was made as ordered. Now, I would say every other time we order something is wrong. They have added ingredients specifically noted not to add (allergies!!), they have mix-and-matched customizations for different sandwiches, charged extra for ingredients that were not even included on the sandwich, and on the order I just placed this evening, one of the sandwiches had moldy bread. Every time I have called to discuss the mistakes, the employees get their managers, but it's obvious in their tones they really don't care. I will gladly order from a different Jimmy John's. The sandwiches could be great if they were made as customized. read more

Not "freaky fast" anymore. Another restaurant that prioritizes phone and online orders over walk in customers. Someone who walks in should never have to wait for 3 other orders to be completed. read more

My husband and I order from here at least once a week. They are consistently fast. Consistently fresh. And consistently tasty. Never had any issues. read more

Jimmy John's - Deliciousness - Sandwiches Near Me - Queen Creek, Arizona

I got a text from JJ's to get the "Smokin kickin chicken" I thought MMM, that sounds good. Ordered on the web for pickup, brought it home and it was good, but there was very little meat on the sandwich. What was on there was like a chicken salad, but there were two larger meat chunks. I'm not sure if it is supposed to be chunky or a slurry? Plus I ordered an "umwich" there was about 1/2" thick of lettuce all around, that is not usually how they are. I'm thinking they ran out of meat and made due. I wouldn't recommend it from this location, maybe try it from another. read more

Lunch ! No one was ahead of us we got our food quickly there was a few drivers leaving with orders! Food was fresh, the younger lady who worked the register was not very friendly, almost annoyed by us. Everything else was great ! read more

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I used to hate... HATE... Jimmy Johns. But... now it is my absolute favorite place to go. I think at first I didn't know they had any other toppings besides lettuce tomatoes and onions. But now I've realized that when you put sprouts, pickles and jimmy peppers on a sandwich... read more

Jimmy John's - Very disappointing.... - Sandwiches Near Me - Queen Creek, Arizona

Rewards program is mot great at all. Only works 1/2 the time. Their scanning system never loads first try.

Avid jimmy johns lover... however this location is horrible. I have yet to receive the correct order from this location. My last order they forgot all the sides, chips and drink. I tried to call them and their phone kept ringing and no one ever answered. I had to call again the next day and they told me they were short staffed so they turned their phones off.... Ordered again today and didn't receive our drinks. I've been trying to call them for hours and their phone just rings and rings. What the world is going on with this location? I don't mind your short staffed and things may take longer than usual but it doesn't mean I don't receive the items I've paid for. I only order through the jimmy johns app and not a third party. read more

the girl with ginger ish hair and pretty lash extensions is super nice and she was very welcoming the past few times me and my boyfriend have come here and we will continue to come here read more

I had a takeout order a few days ago. I got home and there were a few things wrong with my sandwich, so I contacted customer service. I got a call from the manager, Beau, the next day apologizing! He also comped me for the mistakes. I was very impressed with the customer service! Thank you! read more

I was just at the Queen Creek store, was told that the attendant would be right with me, five minutes later she said the wait would be 10 minutes. Come On! During the lunch hour you need to schedule more help. I am done with Jimmy John's! Your customer service is the worst! Thank goodness, we have a lot of other choices in Queen Creek for lunch. If you're going to be a sole delivery service, lock your doors and take down your signs! read more

I would like to acknowledge how wonderful the Queen Creek location is and all of its team members. Since Covid, I've ordered delivery several times for the 4 members of my family and my orders are always correct, the orders are filled and delivered very quickly (yep, lightning fast, just like the commercial!), and the value for what you get is awesome. I just want to say thank you for a consistently positive experience. read more

Freaky Fast? I've ordered twice from this location twice. The first time was a delivery order, after waiting close to 45 minutes I called the store to find my order and was told the driver was having trouble finding the address. (We live literally down the street from the store.) When the order arrived the food was not correct. By that time I was not even sure if I was going to call in the issue because by the time it was fixed I'd be eating a sub sandwich for breakfast. The second time I ordered I figured I would pick it up. I placed the order, waited about 10 minutes then drove to the store. I arrived at the store to pick up my order about 15 minutes after placing the order. I asked if it was ready. I was told it wasn't, there were no other orders and 2 employees were standing there discussing their NYE plans. Then the impression of annoyance I gathered from the employees for having to make my order. Needless to say that I have given two chances and both have failed. It will take pure desperation to attempt a third time. read more

This place is awful! I'm a great fan of jimmy johns but this place was not fast. I was waiting for over an hour and when I called to find out where my order was the girl said they were so busy so they were so behind and it wasn't their fault. I'm 7months pregnant sooo I was lazy and didn't want to drive the half a mile for pick up but had I know it would have been over an hour wait I would have canceled or gone to pick it up. Customer service at this location was awful! Someone needs to train these kids better. 1hour 15mins and I'm still waiting. Will never order here again. read more

I was so impressed by this Jimmy John's. I was in a rush to get lunch for my husband and called when I was about 6 min away from the store. The sandwiches were ready when I got there! I quickly paid with my card and was out of the store in probably 2 min or less- and this was the middle of lunch time, too! All the employees were happy, helpful, and clean. As for the food, the sandwiches were good but relatively average. We got the Bootlegger and Turkey Tom- can't go wrong with those. We asked for the new spicy ranch and it was actually very good- definitely needed it on our bland sandwiches! Maybe we are just sauce/ flavor fanatics, but without the ranch, the sandwich was not very exciting to the tastebuds. They also don't toast their subs... which is disappointing, but coming policy. Overall, however, I am DEFINITELY returning here next time I need quick food on the go! read more

The quality of my last few orders had declined a lot! Why bother doing the customize my sandwich if they don't follow my requests. I ask for extra tomatoes and mayo and add onions every time I order my sandwich. Not only do I not get extra of those items they don't even the normal amount. Very frustrating. I don't think Ill be ordering from them again. read more

I am not a fan of the bread, but some people love it. The sandwiches over all are decent. They are freak fast. I mean _freaky_. I can get a sandwich from order to my front door in 10 minutes on most evenings. That is just insane. read more

I must be a glutton for punishment. I was at Walmart so I stopped at Jimmy John's figuring they SHOULD be better than my last visit. WRONG. I ordered a roast beef and provolone and asked for the lettuce and tomato on the side. The order taker said they can only do mayo on the side. I said ok, skip the lettuce and tomato. I get the sandwich home and guess what? No cheese. I'm so mad I would go back but I didn't get a receipt. That's a good strategy for them. They must only hire BK rejects. read more

We had our sandwich's delivered 40 minutes after placing the order, they forgot a drink, and when we called the workers were very rude and disrespectful. They said, "This is the best it's going to get." This is just not very good customer service. I will never go back to this Jimmy John's and the sandwich's weren't even that good. read more

I have been to many Jimmy Johns in the past and have always been satisfied with my experience. This time, however, was different. My wife and I saw that a new location had just opened up less that 4.5 miles away and that it would be a good lunch option for delivery. We called in, told them our location, were promised they could deliver, and placed our order. 30 minutes later, we received a call telling us they could not deliver and that we would need to come pick it up. My wife was (in my eyes) justifiably upset. I called and spoke to the general manager and told him to make it better. I said you can deliver the food, which he claimed would be a violation of their franchise agreement and could make them lose their franchise. I did not push the delivery and said I would come pick it up free of charge. He refused, saying that I could do "what all the other customers do" and that since I was not inconvenienced that he wouldn't do anything. He even claimed that he was the one inconvenienced because their "driver drove all the way to Cloud Road" (about 4 miles) and wasted gas. I feel like he did everything short of telling me just to deal with it. The manager offered no compromise and no apology. Worse, I felt as if my complaints weren't valid and that I was being pushed off the phone. I love Jimmy John's food, but I will not be going to this location ever again. read more

Main Points: -Fast and fresh sub sandwiches -Location is new so it's convenient for QC residents Review: Ok, I admit, I'm a little biased when it comes to Jimmy John's because it reminds me of good times at UofA (go Wildcats!) when I'd walk on University with my buddies and take in the "free smells" JJ's has to offer along with their speedy sandwiches. Ahh good times! Sentiment aside, I think their bread is tasty and if you get their "club" versions of their sub sandwiches, you can throw in a 50 cent "day old bread" loaf (they sell yesterday's bread at a discounted price, because your sandwiches are made with fresh bread) with your order and make another sub out of half the contents of your sandwich. They load it up! In the category of fast food subs, I rate Jimmy John's a 4, yes I'm a fan. Thanks for the memories and the free smells. read more

My son loves Jimmy Johns and I've taken him to many others before. I don't remember ever having to pay 12.50 for a simple roast beef sandwich with chips and a drink. Way too much for a sandwich I could make at home. I've never been impressed with their products anyway. The sandwiches are very ordinary. But if I gotta pay 12.50 for it...forget it. Ain't going back to this location. read more

How in the world are they so fast?! By the time I'm putting the straw in my drink, my sandwich is already done! The staff are friendly and attentive. I'm always greeted as soon as I walk in the door. When taking my sandwich to go, I'm never in there more than two minutes. They are super fast, which is perfect for my lunch break. I can't wait for them to deliver to my area! read more

I arrived at 9:40 PM, was told by employee Tyler that they closed in 15 min, obviously suggesting i have yo hurry and eat. He seemed annoyed we arrived at that time even they they are closed at ten. The music they were playing was blasting so he had to turn it down to hear me. Then when i ordered drinks i was told he already turned the soda machine off. Talk about not wanting our business! HORRIBLE CUSTOMER SERVICE!! read more

Pro's: Pretty tasty subs, everyone inside was friendly, and it was ready in a jiffy. Con's: They are not "allowed" to give you a side of peppers, or anything for that matter. They have to put it on the sandwich. Huh? Soda was flat. read more

Very irritated with today's customer service. Went in to order an 8 " sub 50% off b/c of it being national sandwich day and was directed to order on app to get discount. After 25 min of frustration and struggling to order a sandwich on my app. I leave with 2 sandwiches and one only being half off. No where does it say you HAVE to order on the app. Manager was helping and did nothing to off set the inconvenience. As a manager the frustration should have been noticed and at least honor the 50% off as advertised instead of pushing to use an app to get it. read more

Phenomenal experience here. The crew there right now has great customer service. We had accidentally made an error in an online order and they were quick to fix it and take care of us! Would 100% recommend this location. Service is 5-star for sure! read more

I was just in here and one my sandwich was amazing and two the beautiful Devon I made my sandwich in like under 20 seconds that has to be a world record like she has to be one of the fastest sandwich makers in the world I am astounded read more

I am all around very picky about my food, sandwiches especially. I typically do not like chain sandwich shops, but my Husband ordered delivery from here a few weeks ago, (it arrived freakishly fast), and it looked pretty good. I decided to try it today and surprisingly it was very fresh, although the bacon I added had little to no flavor and was $2 extra. I had the beach club and the veggies were crisp and fresh, the bread was very soft and it stood up to the wetness of the veggies and Italian sauce on the drive home. The customer service was fine, they were quick and got the order right, I appreciated that! I will definitely try it out again. read more

Not sure what was going on here yesterday but the sandwiches we received were just not good at all. I ordered the Club Tuna and added onions and pickles. There was a small spread of tuna (it's suppose to be double the amount on the club) no onions and like two pickles. We also ordered three Hunter Clubs, again hardly any meat and a ton of lettuce. We spent $45 on four sandwiches and chips (with delivery and tip) and it was 100% not worth it. I've ordered from this location numerous times. Not sure if I will again. read more

We ordered jimmy johns through door dash and they " ran out of bread " at 8pm. You're a sandwich shop you specialize in sandwiches you shouldn't run out of bread. It was an extra 30 minutes to wait for them to make the bread. read more

This is the most tasty place in the world. staff is so nice and i come here very often. love this location.

I typically love Jimmy John's but this location's customer service is awful. On one occasion I offered to pay extra for the cheese they forgot instead of sending it back (which, my bad but I'm weird about it.) The manager asked the person if they'd given me the right amount of cheese, he said yes, and I wasn't allowed to purchase more, but I COULD buy another sandwich? After already paying ~$15 on my other order? Need less to say I left and do not plan on dining there if I can avoid it. read more

Despite the reviews, I ordered two Giants for delivery - Beach Club and the Club Tuna. The delivery was really quick, our order was here within 15 min! We got our order and everything looked fantastic, the bread was soft and all of the "fixins" were fresh! No complaints, great delivery, and delicious sammies :-) read more