Hadn't had Firehouse in probably a decade. The subs were not at all what I remember them being. I would give them a 2 out of 5 stars. The extra star on this review is for the customer service. We tried to use a gift card to purchase our subs and the whole computer system froze. The employee ended up giving us the subs on the house, which was appreciated. Too bad the subs weren't better. I'll stick to Jimmy John's or Jersey Mike's. read more

We wanted to try the "Thanksgiving Sub". We ordered on-line, my husband picked it up and we dug in. My first thought was, yum but a few bites in I realized it was too salty for me. When discussing the saltiness with my husband, I realized there wasn't any cranberry on our sandwich. The sweetness of the cranberry would have cut the salt but since our sandwich was incorrectly constructed that didn't happen for us. I would have given a 5 review but in this case the mistake ruined our experience with this sandwich. This was first time eating food from Firehouse. read more

It shouldn't take over 20 minutes for 2 sandwiches when there are three employees back there and the store is empty except for one table. Three teenagers that don't care about their jobs, gossiping and working as slow as possible. read more

Food was fresh and delicious. I didn't have to wait long as I got there when they first opened up, and I was greeted as soon as I walked in.

Recently tried the Thanksgiving Sub and it was really good. Enjoyed it both warm and also as cold leftovers. Also bought a Hook and Ladder which was very good. Both large subs had plenty of everything. Staff was friendly and service was fast. It is expensive so not somewhere I'd stop routinely (not buying much takeout these days), but for an occasional splurge it was fine. Maybe I'll snag one more TG Sub this season! read more

Placed online order, not sure how hard it is to provide dressing for a salad. Waited 40 minutes for the order to arrive. It's not the first time had an issue with this location. At least door dash is competent and took care of the issue. read more

Come in for the thanksgiving sub. It was very good! Service was quick and friendly. Very clean inside with plenty of indoor and outdoor seating. read more

Needed something convenient to feed 20 guest. Firehouse subs had the perfect solution with their sandwiches. I ordered 2 orders and not only was the presentation perfect but the food was fresh and everyone enjoyed. The staff were friendly and everything was confirmed and on time! read more

Ordered medium hot sub yesterday evening- the size would not even fill up a youngster's appetite-not much corned beef and pastrami on it and tasted dry The bread was not totally crispy and fresh All in all a miserable meal- will not go back- rating C read more

Came in today to get my birthday reward. The female assistant manager was pretty friendly, and nice!! I got a Hero sub with no bread. It was pretty good,other than the slight old taste from the roast beef. For this ringing up for over $10, its definitely not worth the price; see how they ripped up a slice of Turkey for a medium sub. Rip off! read more

Firehouse Subs - Hero sub with no bread,add peppers - Sandwiches Near Me - Queen Creek, Arizona

Ordered online, chose a time 40min from the time i placed the order (store is 0.7 miles from my house). Arrive at the time i chose expecting my order to be ready or just being finished up. Nope... It wasn't even started yet. I sat there for 20 minutes until they finished making my 2 sandwich order. Zero excuse for this kind of service when you have 40 minutes to make two sandwiches. read more

My third time coming here. Ordered the large this time. Big sandwich and I loved it. But $14.65 for a sandwich yes just the sandwich. Then they ask you if you wanna make a donation. I think I did at $14.65 for a sandwich. Anyways great food just overpriced. read more

Firehouse Subs - a sandwich in a styrofoam container - Sandwiches Near Me - Queen Creek, Arizona

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Ordered here for dinner with the kids - it was okay. Not bad, but not amazing. The NY Steamer was good, but was really missing the good spicy mustard that should have come with it. The meat was okay - some gristle. The firehouse beef and cheese was a good hot beef sandwich but there was hardly any cheese on it. The ordering on the Yelp app was okay and it was nice to get the update. read more

After seeing tv ads, I decided to try this place out. (My go to place has always been Subway) My sister and I both bought footlong subs and, holy cow! $40.22 for 2 footling subs! When I saw how much it was going to cost, my first thought was, "Damn, I sure hope they were worth the money!" And, sadly... in my opinion, they were not worth the $40+. Not enough Mayo, pickles, cucumbers, no salt & pepper... smh you don't even have the option to pick how much Mayo , mustard, etc. you want on the sandwich (less, regular, more). It's you either want it, or you don't. I'll stick with Subway. You have more options to customize your sub, type of bread, condiments, how much you want ... where I can get 2 footlong subway sandwiches for less than $20. At least I can say I tried it... read more

Been coming here for years though it's been a few months since my last visit. Ordered medium sandwiches which inflation has obviously hit. But the quality and quantity of the sandwich itself has experienced deflation. The sandwiches shown in the menu look like what you used to get. Now you'll have to peel back the bread if you want to identify what sandwich it is. Pretty shady changes. read more

Horrible customer experience. What restaurant doesn't accept bills larger than a $20 and forces a customer to go to another business to get change? read more

Firehouse Subs - Firehouse Subs in Queen Creek. - Sandwiches Near Me - Queen Creek, Arizona

So happy to see the Tuna sub back on the Doordash menu. But I noticed the rolls are different. They aren't as good. Too much bread and they don't offer the wheat now. Hopefully they'll go back to the original ones. read more

This is a $10.00 sandwich from Firehouse! What a joke! One little piece of meat. Disgusting and inedible! read more

Firehouse Subs - This is a $10.00 sandwich from Firehouse! What a joke! One little piece of meat. Disgusting and inedible! - Sandwiches Near Me - Queen Creek, Arizona

I have had firehouse subs before. My wife on another hand has not. So I decided to bring her here on one evening after work. I ordered the sweet and fire meatball sandwich. I was really amazed at how good it was. Wife had the itilian sub and she was very happy with it. Service was great, everything was very clean, and food was great. Can't complain about anything. read more

The Queen Creek Firehouse subs provided me with the best customer service! They were extremely accommodating to my pickup time on a large catering order I placed and they even prepared the allergy friendly Gluten free subs I had ordered separately. I cannot thank them enough for their exceptional service. Shout out to Leila the morning manager and Adam for their help. read more

Ordered a small sub thinking it was half a sub (for $7 it should be) and this micro sub showed up. What a waste of money. read more

Firehouse Subs - BBQ brisket. $7 for a 4" sub.... - Sandwiches Near Me - Queen Creek, Arizona

The girls working at night are completely rude I came in one time and I waited 10 minutes at the cash register while they were talking until one of the said "You're supposed to order down here " I was already pretty fed up with them at this point they finished I paid and one of them yelled "YOUR'E WELCOME" Two times I didn't say thank you read more

We love using the online pickup normally, was definitely looking forward to our custom sandwiches. Neither sandwich we picked up was right. They were missing ingredients and looked extremely sloppy, it seems like they swapped our two sandwiches and then forgot most of the things we asked for. My partner went inside to pick them up and felt very unwelcomed. Unreliable. We'll have to order inside to make sure they actually make our sandwiches right, extremely disappointed. read more

I used to love coming to any firehouse location because their subs were amazing and for the price it was worth it, but not so much anymore. The past couple times I have come to this location the subs seem to be getting smaller and smaller but the price is going up. I got the medium size sandwich and opened up the box when I got home and saw there was barely any meat on the sandwich and the bread itself was super small for almost $12. Unfortunately I am going to have to stop going here. Kind of a shame. read more

Ok, you maybe asking why so many stars. Let me explain. I ordered through GRUBHUB Huge MISTAKE!! I assumed the food would of been delivered but NOPE!! no where on thier web info does it say pick up. GRUBHUB would not issue a refund either . So I contacted the restaurant. Explained the issue and they explained how it works with GRUBHUB. The manager was nice enough because I am close to deliver my food. For that great Sir I am thankful. That is worthy of 5 stars. That's great service. read more

We Uber'd dinner tonight and this was the winner. Dinner was great and got here in less time then was expected. Food was fresh and still piping hot when we got it. Everything was perfect read more

Firehouse Subs - Sandwiches Near Me - Queen Creek, Arizona

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Firehouse is my very favorite sub place EXCEPT the one in Queen Creek. I couldn't wait to try it but got burned bread on my sub and no onions instead of extra onions. They were out of cookies and the dinner rush hadn't even happened yet. They don't seem interested in any kind of customer service either. Per the other reviews here, it seems something has really changed this year. So sad. I wonder how long this shop will last. read more

Steak and cheese sub ALL steak chopped up, no green peppers, no onion, no cheese, all meat.

Solid sub alternative to Subway & Quiznos. Just had a medium Hook & Ladder fully involved, which means lettuce, tomato, onion and mayo. Price was a bit higher than Subway @5.99 but I'm alright with that because I can sample a variety of hot sauces. See, I'm a closet chili head. They only put up to 7 (on a scale of 1 to 10) on display so beginners don't get hurt. The nice girl behind the counter said they keep the HOT stuff in the back. So, go try the sub of your choice and while your waiting grab a spoon and sample the goods. read more

Firehouse Subs - The real draw for me a big collection of hot sauces... - Sandwiches Near Me - Queen Creek, Arizona

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I had a medium Italian, was very good. The service was good and clean while being quick. Highly recommend if Subway won't cut it....

Decided to give Firehouse subs another try after a very disappointing visit a few months ago. Another let down for sure. The size of the sub is pitiful for the cost and it barely has any meat on it. It's piled in the center to make it look full but the ends of it are bread on bread. Never again. Pastrami was good which is the only reason for 1 star. Now I'm going to find more food to satisfy my hunger. read more

Firehouse Subs - Sandwiches Near Me - Queen Creek, Arizona

Not very good way overpriced and slower than molasses. One person walked out while I was there because it was so slow. $19 for a combo is a little bit ridiculous. read more

Came in looked the menu and ordered some one came in behind they were friends with the crew on shift because I then had to wait for my food to made. Then they decided they wanted to have a conversation instead of making my food. I took about 30 min for me to get my food because they would t stop talking to there friend. When I left it was already cold. read more

This place makes smokin' good sandwiches! The manager is super cool too! Get the toasted Italian sub. You will NOT be disappointed. No sir! Firehouse ROCKS! read more

Location is clean. Food is decent. Typical Firehouse subs. I like the meatball sub quite a bit. Cookies/brownies are okay. They have one of the sexy new coke machines. read more

I walked in and bought 4 subs that I brought to a customer. This location is just average. Staff was friendly but service was a little slow and the subs were soggy after a 10 min drive. I will be honest this is the 2nd time I have been to firehouse and neither experience has been memorable. read more

I didn't have a problem with the food, but during a pandemic when some restaurants are closed or only having pickup, shouldn't your employees wear masks? read more

You need to try the engineer with white bread and doctor pepper also remember you can choose from diferentes chips to eat with your sub !! Friendly staff and quick service read more

Firehouse Subs - Sandwiches Near Me - Queen Creek, Arizona

Ordered my sandwiches no problem then kids wanted cookies I ordered 3 cookies and 3 brownies total should have been $8 I was charged $ 12 I was charged twice for the cookies I went back up to talk to them and the cashier proceeded to tell me there was nothing he could do that's the way the system works. If the staff cannot figure out how to use a register then I will not be returning to this location. read more

Just went in to order the sandwich I've ordered for the last 5 yrs or so. Club on a sub, add pastrami. I got only pastrami. Not once when the sandwich maker asked the cashier, "add pastrami?", did they ask the customer. Yall are some brain dead idiots! read more