Exceptional customer service @ Jimmy John's in Medford, OR. !! Douglas warmly greeted me as soon as I walked in, was ready to take my order, and let me know it was happy hour! I got a fresh and delicious wrap with a free drink and chips, what a deal! Great menu, fresh ingredients, crunchy kettle chips, and refreshing ice tea options in an always clean and inviting space. Did I mention I really appreciate that they always double wrap their sandwiches/wraps ?!? Thank you. read more

Jimmy John's - Great value & Delicious food! @ Jimmy John's. - Sandwiches Near Me - Medford, Oregon

See all

Do not ever sell a sandwich on the heels .....especially when hard!!!!!! And furthermore, why do I have to have 85 characters to post a review? read more

First time I have tried Jimmy John's in Medford. My issue is that I ordered the 'Little John' for lunch expecting a small sandwich but it was just a small piece of bread with a slice of roast beef. It is just like finger food or an hors d'oeuvre. Ridiculously small. It's not on the same size bread as the other subs and there was virtually nothing in it; a few tiny tomatos and some mayonaise. So, it was mostly a small roll. My sister had to share her sandwich with me so I could have lunch. I am puzzled and somewhat wonder that the cashier didn't describe what it was to me or say, "this is more like a small piece of bread with a small slice of meat. We don't put much in it. Not really a sandwhich. It is a snack for $5.50" We we both too surprised and hungry to complain. The bread was good though. read more

I had never had Jimmy John's before going here today and now I will never come back. The sandwich that I got was less than desirable, to say the least. When we got here, the building was empty and there were no customers (I can see why now). All of the tables inside were dirty and the employees were standing there. When I ordered my sandwich, they had barely anything available I wanted (e.g. jalapeños, banana peppers, pepper Jack cheese). What sandwich shop doesn't have that? When I got my sandwich, I could tell that I could've made a better one at home. 'Such a disappointment' is an understatement. read more

I have only done the drive through but have always been pleased with food, pricing and quick service. The window guys have always been pleasant, friendly. They have a smaller version sandwich called the little John, perfect for a quick lunch! enjoyable read more

The lady at the counter was nice and patient with people in line. They had music playing for the customers, and the sandwich was good. Pretty basic, but still good. read more

The service was terrible this is what my sandwich looked like when I got home. I went back and showed the picture to one of the boys that made the sandwich and the kid said it looks fine to me. I walked out and as I was thinking of going back in to talk to them the mgr was telling the kid that how this kid treated me which was very rude that it was fine. I'll never go back to JJ's and I used to frequent there at least once a week. read more

Jimmy John's - This was my #6 The Veggie - Sandwiches Near Me - Medford, Oregon

Bread is fresh and delicious! Turkey and ham my favorite. Service is friendly and quick.

They're not very polite they messed up my order the kid that I spoke to was very rude the kid that I spoke to wouldn't put a manager on the phone and all I wanted was my money back or correct drink I ordered from them all the time I just can't believe the disrespect and the arguing I had to go through over a Pepsi or a Coke I won't be ordering from them anymore I give them a lot of business and all I got was argued with on the phone read more

My first JJ based on good friend's recommendation. Excellent customer service. Polite & patient. Manager resolved order misunderstanding. I ordered #1, 8" & #5, 16" for $18!!! All fresh ingredients BUT I would've liked more meat vs bread. I like Subway also & I couldn't tell the difference aside from Subway will give unlimited extras & for far less $$ - probably 1/2 the cost. 5 stars for quality & customer service but I won't be going back. I will continue w Subway. The kitchen seemed crowded / overstaffed. Floor was messy. No toilet paper in women's bathroom but clean. Not gourmet except the price. read more

I ordered a combo and two other sandwiches for delivery. The guy who took my order was rude. When I received my order, they forgot my drink. Someone came back with my drink but it wasn't the drink that I ordered. Overall I was very disappointed. read more

Very fast, courteous and cheerful service. Competitively priced. Consistently good sandwiches, made-to-order with fresh rolls and bread, deli meats and veggies. Bottomless beverages, kettle-style chips, excellent cookies and really fabulous "half-sour" pickles. The store is neat and clean (clean? the day I was there, you could have performed surgery in the men's room), decorated in a current, casual and humorous fashion. And they deliver localy. In my opinion, at this busy location, the franchisee and the employees are really doing right by the customer! I love the Country Club, #11, on french bread, and my wife recommends the Billy Club, #8, on 7-grain bread, or the Club Tuna, #15, on 7-grain bread. read more

If you value your hearing...don't waste your time! Somehow the staff this think this is a dance club and have the music so loud you can hear it in the parking lot with the door closed! Turn that crap down! read more

Honestly don't understand why they are still in business. I have eaten here off and on over the years and Everytime I go in, it's a terrible experience. The staff always lacks customer service. The last time I went in, right off the bat I was greeted with staff whom all look annoyed. My daughter and I looked at each other in confusion. I ordered a roast beef sandwich and a turkey, both light mayo. The young woman took my order and in a few minutes the turkey was was ready. After 15 minutes I asked where the roast beef sandwich was? The girl scoffed and said uh I thought you only wanted one. You seemed confused about what you were ordering and I read back your order. When I ordered I was in no way confused. The first thing that I ordered was the roast beef and then explained the turkey was for my daughter and asked if they had a children's meal and then proceeded to say light mayo on both. I don't remember her once repeating my order back. Which is my fault. So she pointed to a new cashier who rang me up quickly. As soon as I said I'll have a roast beef with everything on it, she let out the loudest and longest sigh of annoyance. It was so loud everyone looked at her. At the point it was slightly comical because it was so ridiculous. I then asked for a bag took our sandwiches and drove home. Once I opened our food they both had extra mayo and the roast beef had only roast beef and a pound of lettuce on it. Needless to say its been a similar experience everytime. I will never be back. read more

They get a one star for decent sweet tea for being in Medford, OR. It was disappointing. They only have one kind of cheese seemingly only have mayonnaise as far as sauces go. Which I can't hold against them too much given the pandemic. But I'm pretty sure they have all cheeses at subway across the street. They did not have napkins in the entire place, and the employees were not friendly nor helpful. The cashier did not ask if I wanted everything on my sandwich, and when I went over to where you usually specify what you want on your sandwich, the dude making my sandwich seem bothered about what went on MY sandwich that I just paid for?! I thought this was supposed to be a quality sandwich shop, not McDonald's. They to avoid, at least until they can get it together. read more

Best fast food sandwich...employees are always friendly. Fast service...and I really appreciate the rewards program.

Ok so I've been out of town for awhile and wanted to enjoy Lunch at Jimmy Johns with my brother-in-law (who is autistic) After reviewing the menu I requested the Original #1 Ham and Provolone Cheese Simple right? Not!!! I requested his half of the sandwich to have No Cheese. The boy behind the counter says I'm sorry ma'am I can not do that we make them as a whole. To make a change you have to buy 2 separate sandwiches. Well I want a footling not 2 half's mind you to get 2 halves the price increases. So just remove the cheese from his half and add it to my half. Can't do it!! Wow really what happened to taking care of your customers? Customers first?? So I said sorry I'll take my business elsewhere (went right down the street to Squeeze in Sandwich shop!!!) Best decision I have ever made I will be going here from now on and I'll also let all my family and friends know about how good a place it is. Oh and by the way Jimmy Johns had a couple of patrons and Squeeze In Sandwich shop was very crowded but line goes very fast!!! I recommend you all to skip Jimmy Johns the next time your thinking sandwich and GIVE squeeze in A try you will not be disappointed!! Jimmy Johns you lost a few customers by not making my sandwich as I asked!! Respectfully, Candy Crume Garcia read more

Wow Pretty spendy sandwich for bread that is tough and dried out My last time buying there food read more

I haven't had jimmy johns in over five years so went with what I got 5 years ago at a different location in a different state. I ordered the bootlegger sub meal Pros: good customer service, there was lots of lettuce, it taste good. Half of it filled me up Cons: they were over staffed it's no wonder the kitchen was messy... They probably couldn't move very well. I ordered the bootlegged sub no mayo turkey and roast beef, lettuce tomato... I could barely tell there was meat on there. If I were a vegetarian I would have ordered the veggie sub. Luckily I like lots of lettuce, however I felt I paid just over 9 bucks for lettuce. Overall it was fine but not really worth the price given the type I ordered. I heard ahead of time they heard I was on my way. This is odd shit- however still convince this place will put subway out of business! Several years ago when I tried in the south I pretty much never wanted to eat at a different one again. Would be nice to know who and why... considering I'm not paid to eat out and review and why I order a specific sub that the added greens over powered it. Whether I was pregnant or not, sick or not, there is no way in hell I would have ordered a vegetarian sub. Especially considering health wise my body is best on meetThat day was odd. So if some spy did let you know feel free to message me and tell on them. Because I did hear someone told you I was on the way that day. read more

I don't normally bother reviewing chains mostly because you already know what you're going to get, so what's the point, right? Well, I'll grant Jimmy John's an exception since they're new kids on the block. Good grief. I've had bad sandwiches. I mean, I've been to Subway. But Jimmy John's has to be the new king of utterly bland, mediocre, taste-free sandwiches. I find it ironic and amusing they have a neon sign in the window advertising "free smells," as though their fare had any kind of aromatic quality to it. Well, if you like smelling sponges and foam, then I guess JJ's "free smells" should be right up your alley. It boggles my mind how utterly bland this sandwich was. I remember when soy faux-meats were in their infancy, and how utterly spongy and tasteless they were -- but vegetarians were just so happy to even have something remotely like it. Well, JJ's meats are about the same quality -- completely tasteless and spongy. You bite into your sub expecting something. You get something edible, but that's about it. I've been to school cafeterias with better tasting sandwiches than these. The bread isn't any better. When Subway of all places makes your sandwiches look boring, you know you're in a bad spot. I love how they try to hide the bland with a gallon of mayo. Sorry dudes, what do you think this is, the midwest? All the mayo in the world isn't going to help this poor excuse of a sandwich. Their people were very friendly though. That was nice. Since this is Medford, however, utterly bland and tasteless won't be a problem. In fact, I'm positive this place will likely be packed to the gills with poor souls who have no idea how completely awful JJ's subs are. read more

First, the positives: Easy ordering online, sandwiches were ready when we got there, order was correctly executed. Those are big enough pluses for me to possibly give it another try in the future, but I can't make any promises. Now, for the not-so-great. There is more mayo than there is meat. Meat is very bland. I ordered avocado on my Pepe as an extra, and it was like they put a light glaze of it on there with a paintbrush. The sandwich itself is, by and large, mostly bread. For what you get, it's way too expensive. I would have been happier with a $5 footlong from Subway. I was pretty disappointed :( Maybe I caught them on a bad day, who knows. I'd suggest Honeybaked Ham or Togo's over JJ's any day. Sorry, guys. read more

Love love this place the food is so yummy and the service is always awesome too bad there only here & not in California. I really like the bread and the thinly cut lettuce. read more

Faster isn't always better, and Jimmy Johns is proof of that for a fact. They will have your sandwich ready before you've even finished filling up your drink cup. Bland, uninspired sandwiches with just the bare minimum of meat, veg and flavor. When you unwrap your sandwich it looks like a loaf of bread, no evidence of meat or lettuce or anything really peeking out from the bread. This place makes Subway look like a feast of flavor and options. I seriously don't even understand how you can make a sandwich this bland, or how this chain ever got as big as it did. Stay away unless you really like flavorless, bland, utterly uninspired sandwiches. read more

Went to Jimmy John's for the first time yesterday. I ordered a roast beef sandwich and brought it home because they do not heat any sandwiches. My husband wanted pastrami, but they do not have pastrami, so he settled for ham. Provolone is the only cheese they have. When we arrived home, I unwrapped my Sammy and pulled out the 2 thin slices of meat which did not even cover the bread. Half of the sandwich was bread, mayo, and lettuce only. My husband's sandwich was equally as barren of meat. Ridiculous waste of money for wish sandwiches as we were left wishing for some meat. Cannot understand how this franchise survives. We felt ripped off, and we will never ever return to throw our money away on anything made at Jimmy Johns! You can get a better sandwich at a gas station, or at least pay a lot less for the crap you get. read more

It's a chain that delivers on quality ingredients, and quick service. Standard lunch sandwiches, decent price. Overall a great chain to see in Medford, and a new spot for a quick bite. Now, the location.... bad at best. We were there for a work meeting, 12:30 +/- a few minutes. The line spills in to the dining area, that is small and hard to navigate, and the drink dispenser is buried in the back, and guess what... you have to compete with people picking orders up. But it was clean... We chose to sit outside, as the booths are not large enough for 4 grown men. That was a mistake! Junkies sitting on the steps smoking, people waiting for the bus.... smoking, within 5 feet of our lunch. Enjoy your smoke, I am all about it.... but not while I eat! I know that this is not a Jimmy John's deal per se, but dang! No 4 due to location, and layout. 5 for straight food expierence. read more

This place sucked horrible customer service no options, the employees seemed mad or like we where bothering them by being there. They threw 5 sandwiches together within the time we where done ordering they are like a McDonald's but a sandwich shop instead idk how they are in business read more

I lived in Chicago for a while so I knew what to expect when I tried the new Jimmyjohns. It lives up to expectations, which are fairly low. The sandwiches just aren't my bag, and it's not really this location's fault -- they are just bland and mayo-heavy. Many people may feel differently. I'd be inclined to reconsider if they delivered via bicycle, but that's definitely my own personal bias in action. read more

This was great, i had the J. J. B. L. T. with a pickle and some chips. The bread tasted fresh, the pickle was crisp, Jimmys jalapeno chips had just right kick. I would most def be back. read more

Jimmy John's - YUMMM!!! - Sandwiches Near Me - Medford, Oregon

I ate here because my favorite local sandwich shop, Squeeze In, was closed on Sunday. I had limited expectations, but somehow Jimmy Johns failed to even meet those. The amount of meat that came on my # 5 was pathetic, by any standard. I can get more food of equal quality at Subway, which will be my Sunday choice from now on. read more

I have eaten here a few times now, and like with every new chain that arrives here, it is over-hyped and under-delivers. However, (and I love the "No Hippies Allowed" sign. Tongue in cheek humor folks. Get over it!) the sandwiches aren't terrible. I get the Vito (I-sandwich basics. Salami, cheese, ham, peppers, dressing) which is somewhat less of a gut-bomb, and I say for the money spent, it's a tasty sandwich. It won't ever be a New York deli, but it's not trying to either. Location is not great but they deleiver and we have taken advantage of that a few times. It's also inexpensive and a lot less of a pain than placing a big-ass Subway order that pisses everybody behind you in line off. Lighten up, folks. It's not that bad. read more

Ordered a sandwich, just got plain bread. Good bread though. 5 stars. $ $ $ $ $ $ $ $ read more

Gluten free options (the "unwich) and quality ingredients means that we'll actually step foot in to this chain. Flavors were great and service was cheerful and prompt. When it comes to food quality and price, compare their $7 sandwich to their neighbor's $5 pizza, and I shouldn't have to say more. We walked here but they said they'd be happy to deliver it to us in the parking lot. Hey Jimmy John's Medford, if you decide to start delivering via bicycle, (LIKE YOU SHOULD BE) message me! I'd be glad to ride for you. read more

Great place to get a sammich! The menu is pretty simplified so one can order quickly and get back to work. The staff is friendly and accomodating. read more

LOVE Jimmy Johns and so happy that they brought sprouts back. I am really hoping that a Jimmy Johns will be built in Grants Pass soon. read more

Jimmy John's - #16 with cheese, avacado spread and sprouts - Sandwiches Near Me - Medford, Oregon

Old favorite Jimmy Johns. I tend to get a late night sandwich from Jimmy Johns. Appreciate the fact they stay open until at least 10pm. The breads and meats are fresh tasting as well as the veggie toppings. The store is clean, music at appropriate level. The staff is receptive to communication, as well as open to talking with customers when there is no line. Jimmy Johns employs younger generations who seem to have an open mind which is nice to see. They also deliver within a certain mile range. Great job. read more

I am new to the area and prior to coming to Medford I have never heard of Jimmy John's before. I order at least twice a month and have yet to be disappointed. read more

Delivery is super fast. Bread is good. They only put two slices of meat on a sandwich. I'll pass.

Love the sandwiches but I always feel rushed through my order. It's pretty amazing how fast my food is ready every time I go but I wish I didn't feel like I have to have the menu memorized whenever I order. read more

Please do not get me wrong I love the sandwiches at Jimmy John's however their staff is not the greatest. I swear I thought I was boring the guy by giving him my order. He started rest in his head on his hand so I asked him if I was boring him. Whatever happened to good customer service. Then he cuts in and gets his drink while we were getting ours. Normally I would never have a problem with that but there's not enough room for two people let alone three people to stand there and get drinks. I asked him shouldn't the customers be first before you come and get your drink. I would think that would be the proper etiquette but what do I know. I do have to say the young lady who made my sandwiches did an amazing job. read more

I live 1.5 miles from this place and I'm out of their delivery range by 1 block. Real cute, Jimmy Johns. I thought I'd give you another try after I found a hair in my food last year. I'm out on this place though. They said they need to keep their delivery time under 10 minutes, so 1.5 miles is out of the question. Hahaha seriously dissatisfied. read more