I gotta say- ordered 25 sandwiches for my CSULB Women's VB team. The service was amazing and the the sandwiches turned out really good!! Feeding 25 athletes and coaches with good wholesome food- yeah- I will be back!! read more

Jimmy John's - You know these two made my day easier! Great service - great attitudes!! - Sandwiches Near Me - Long Beach, California

Owner is an inconsiderate jacka$$. Doesn't care about customer service nor about delivery drivers as long as he gets his money, you can confirm that with him. He changed his hours internally but leaves it posted as closing later because he doesn't want to deal with it. So he will still have customers come, delivery drivers come, thinking that it's still open and that they will be getting their food but they won't be. Owner doesn't care about wasted time nor effort, nor disappointment. I will no longer patronize this establishment. You want Jimmy John's, order from another location. He doesn't care about the customer, then he doesn't care when he's no longer profitable. Good riddance. read more

I am beyond disappointed in this location tonight i had bought a club tuna with no lettuce and tomato which is my go to when i go to jimmy johns. I got to work to open my sandwich to find that i had less than a scoop of tuna. I don't get a receipt either so i can't even provide any further information. I am beyond disappointed. I feel as if I'm eating bread and cheese. read more

Jimmy John's - Sandwiches Near Me - Long Beach, California

I can't get over how delicious their bread is! Just the right thickness and super soft texture. The flavor is the perfect base for a tasty sandy. read more

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Can't go wrong here! Sandwiches are always delicious and I always know what to expect! Service was good and so was the vibe of the location. Will come back ! read more

Bought $8.99 turkey special online and was disappointed. No flavor. Hardly any turkey. It was unremarkable. Subway tastes better than that sandwich. Which says a lot. Service and ambiance get 5/5, but if your food sucks then it's just a really friendly and nice clean store to eat a sucky sandwich in. read more

Very unprofessional experience. I visited this Jimmy John's location and had a very uncomfortable interaction with the counter employee. He was rude and unprofessional, ignored me initially, and then responded in a mocking and aggressive manner when I tried to order. The interaction felt hostile enough that I chose to leave the store rather than place an order. The employee was an African-American male wearing shorts, with a visible tattoo on his left leg. This was not acceptable customer service, and I won't be returning to this location. read more

Excellent sub sandwiches that work well because of the nice soft bread that's just the right size for a grinder. Very good thin sliced meats are used and I like how their lettuce is shredded just right. I also like how they great you as soon as you walk in. It's clean with a few spots to sit if you're eating in. I usually order to go and this allows my sandwich flavors to blend really well inside the nicely wrapped sandwich paper. Yum. Great service. read more

As soon as we walked into the door we were greeted and told what the favorite sandwiches were. I thought that was helpful and kind. Very clean inside. I ordered the Club Lulu. I enjoyed my sandwich. The bread was soft. The ingredients were fresh. No complaints. We were even greeted when we left. read more

Jimmy John's - #16 Club Lulu - Sandwiches Near Me - Long Beach, California

I have been here 100 times, this time the guy only put about half the meat that's supposed to go on a giant. You know the prices keep going up here, but the owner usually is pretty good about this, but this was a new guy, tall black dude. He doesn't get anything by skipping on the meat. He won't get a bonus for that. He just doing it because he's pure lazy. Anyway, I got lots of choices around here for jerseys. read more

The three stars is for the oatmeal raisin cookie I purchased. After eating my sandwich I took a piece of the oatmeal raisin cookie and it was dry like the Sahara desert and crumbly. I looked at the expiration date and it said 01/16/25. So make sure you look at the expiration dates before purchasing. read more

Jimmy John's - Expired oatmeal raisin cookie - Sandwiches Near Me - Long Beach, California

The food is always delicious here. The service however is awful! Zoey took my order and was actively on the phone texting/scrolling while taking my order. FYI it's rude to use your phone while you're at work especially taking an ORDER. Also when I walked in didn't even bother to say anything to me nor when I was ready to order. Not even a "hi what can I get for you" but the next customer that came in after me is when she said something to that customer and greeted them. You're terrible and you need help with your customer service Zoey. Do better at your job. Makes me not want to come back here regardless of how good the food is, the attitude the employee carried is horrendous. You're rude Zoey and that attitude needs to go. You're lucky you didn't get the same attitude back. You're terrible at your job look for another one asap. read more

Walked in today. Just not great service. Waited calmly for my beverage. Basically I was yelled at for standing at the counter. The gentleman with the ponytail service was not up to par. Me not knowing to reach over the counter and serve myself. The young lady was outstanding today. read more

My 6-yr old ordered the Turkey Tom on wheat sliced bread. Game changer for turkey sands!

Zoey and Blake are cool, always a pleasure eating at this establishment, never hear them complain

Very rude service whoever worked Monday the 15th at three pm. No customer service sandwiches definitely made with hate. Wanted to go somewhere else after he greeted us with an are you ready? And rude about explaining the menu we never had been there. I asked for a BLT plain no sauce and he said idk what that means. So no customer service and also incompetent and doesn't know the most basic sandwich knowledge. Will absolutely not be going back. If you don't know what plan no sauce means don't work at a sandwich place and maybe require some customer service training and apparently needed sandwich knowledge read more

I'm really disappointed I got to work and wasn't able to eat right away. On my break I opened my sandwich and it was such a bummer...such a disappointment. It has barely any meat and it didn't come with pickles or anything else I asked for. Two stars because the people working were at least nice but they really did me dirty with such a lousy sandwich. read more

Family loves this place when they want sandwiches. The workers are polite and fast at filling the orders.

Best subs in town. We always drive over 15 miles to the Long Beach location. Best customer service. Super clean

They have friendly customer service. I got the Vito with mayo and no onion. Little John is the perfect size when you don't want to eat that much. It was a good sandwich. I'll probably come back. read more

Jimmy John's - Vito - Sandwiches Near Me - Long Beach, California

Came in for a quick bite. Literally. I love jimmy johns. All their locations usually hit. This one did. I ordered my sandwich, it was done fast and accurate with great service. I hope my review helps this location. Shout out to the youngster working Sunday afternoon blasting some gangsta music lol Thanks for the good food and great service. If I need a sandwich, I'll definitely come back. Just sharing a good experience. Hope it helps. Keep up the good work guys. read more

First and foremost let me start by saying AMY & andy very help and respectful soon as walking in was greeted and was asked if I knew what I wanted or maybe they can recommend any sandwiches that were popular and tasty, but I knew what I wanted order and before I knew it sandwich was done Freaky fast read more

Jimmy John's - Sandwiches Near Me - Long Beach, California

I'm so glad I stopped in today was Andy was an absolute sweetheart and I'll be back just for him I got the jj gargantua I love the outdoor seating to grab a bite I highly recommend!!!! read more

Jimmy John's - Thank you!!! - Sandwiches Near Me - Long Beach, California

Sandwich was ready when I arrived. No wait time. Pleasantly pleased. Made to my specifications.

My son comes in and says my name for a pick up and the guy reprimands him for doing so. It seems the guy working here doesn't seem too happy. So I would not recommend this store. Unless you you want to get royally pissed off at some miserable employee unnecessarily reprimanding your kid. read more

This was my second time coming to Jimmy John's and I had the pleasure of having Zoe and Matthew assisted me. They were kind and got my sense of humor. And helped pick the best sandwich I've had in a long time. . You can tell they put care into the food... as an Italian food is love and I felt the love. Thank you Zoe and Matthew you're the best. read more

We happened on this branch while noticing it in the spacious patio they share with Starbucks. A more relaxed area to enjoy their Cuban sandwich than downtown. Very friendly and capable staff. Ample parking. read more

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Worst location I've ever been to. Ordered two subs, both were made totally incorrectly to where no meat was even on one of them. The other one was a caprese and it didn't come with tomatoes. Location was not busy at all, needs new workers. Hope they don't raise the wage here to make sandwiches like that. Will not come back to this location. Took both back for a refund immediately. read more

Just ordered this Caprese Salami wrap ToGo maybe no more than 30 minutes ago and for the $11.25 I paid for it, it's extremely underwhelming. It would have been somewhat fine if it came with the basil pesto like it was supposed to have in it, or if there was more than just a tiny bit of balsamic glaze. Instead, the wrap is doused with oil. There was hardly a sprinkle of oregano-basil on it, though it was there. There also was hardly any meat in it leaving me feel as though I was biting into a bunch of tomatoes and tortilla. I'm lucky if I can even say there were two thin slices of salami. Normally, I love coming to this place every once in a while for a good sub or wrap but this I'm not happy with. Obviously, it's not worth driving back to the store to get it exchanged since I'm already home but the product should be checked more thoroughly before being given out to paying customers. Likely won't be coming back for a while. read more

Jimmy John's - Caprese Salami Wrap - Sandwiches Near Me - Long Beach, California

Always love Jimmy John's. Great sandwiches at great prices. read more

Jimmy John's - Sandwiches Near Me - Long Beach, California

The two managers are a mess. I love Jimmy John's, it's healthy, tasty, and fresh. What I don't love is the management at this location. The two managers are "Zoey" and "Blake." I've seen Zoey be rude to so many people, it's like she doesn't even care about her job anymore. I once saw her push one of her fellow employees out of her way. I've noticed that she gives attitude to guys more than anyone else. I've seen her do this a few times: she hands me my sandwich (I'm waiting in front of the register), then as she's turning around, she pulls out a vape and heads towards the back area. I got curious and moved closer towards where they have those touch-screen computers against the wall, and what I witnessed was insane. I saw Zoey inhale from her vape, then enter the Jimmy John's fridge. After about one minute had gone by, she came out with a bunch of smoke following her. Does this mean that all of the ingredients now have vape air on them!? If that's the case, then I'll gladly tell all of my friends to never go back to this location, we're paying for amazing quality stuff, not for food contaminated with vape juice. Now Blake. I can always hear Blake complaining about the customers, he's always telling this one girl about how bad he hates his job and how idiotic all of the customers are. I try my best to be as friendly and upbeat as possible, but I guess it's not good enough for Blake. I added a few freebies to my sandwich, once Blake rang me up, he began to make my sandwich. That one girl helped him make my sandwich, I could hear them talking. Blake said "Why is he being so complicated, it's as if he wants to make me quit my job even more than I already do." Im sorry Blake, I didn't realize that having you do your job was making you want to quit your job. Blake and Zoey are killing this store, bad customer service, horrible attitudes, and poor people skills. I'll be sure to avoid this store if possible, it's too bad that my job is just 5 minutes away from this store. read more

Second time we ordered tuna and was extremely fishy and inedible. Tried contacting store, person claims to be store manager at the time, lacking basic customer service skills and should not be working with the public. Filed complaint. Unresolved. read more

Jimmy John's - Unpleasant tuna sandwich. - Sandwiches Near Me - Long Beach, California

Can't say enough good things about this Jimmy John's. The service is always friendly and fast. The food is always fresh and good. I've had a great experience experience here every time. Sam and Zoey are always great! read more

Awesome staff! Great customer service, and every sandwich is delicious. Clean establishment. 5 Thumbs way up!

The sandwiches are good, but it's super aggravating that the employees just slather mayo all over the sandwiches instead of asking PAYING CUSTOMER'S PREFERENCE. I bought a sandwich before work, asked for dijon mustard, without thinking to repeat like a mockingbird - NO MAYO. So now I'm stuck at work, overnight, for 12 hours with a nasty sandwich I cant eat. THANKS read more

Really new location that opened up this year with all new options around it too (Starbucks and Raising Canes). Be aware that parking in this lot can be chaotic and spaces are small, so it might be better to park on the street or in another nearby lot then walk over. Customer service was great and location was clean for the most part since only tables recently used has specks of food. The sandwiches are good, but I do think they lack in flavor compared to other sandwich options in the area and that's why I've given 4 stars. I also wish they had the option of toasting the bread so there'd be more chew/crunch to the French bread. My sandwich recommendation so far is the Spicy Italian and customizing it with free add-ons or getting extra of the already included items. I also highly suggest getting their app and ordering through there since it will give you time to decide which sandwich you want without having to stare at the menu with the employee waiting on you or a line building behind you. You also start to build up rewards as you purchase with them (e.g. you get a free 8" favorite after your first check-in/purchase on the app). Overall, decent experience and I would have to continue tweaking my order to find out the best way to get a really flavorful sandwich. read more

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The sandwich was tasty but unfortunately my provolone was left off of my hunters club. It could have been even better with the cheese!!

I have given my business to this sandwich shop since they opened. My staff went on 7/12/23 to place an order for sandwiches. She asked for two #7's saying, "I believe are turkey" The staff was not able to read the menu due to dyslexia. The person taking the order should have immediately explained that the number 7's were not turkey before making them. When she returned with the sandwiches the other staff discovered the sandwiches were Italian. The staff does not eat that meat and asked her to return the sandwiches and explain what happened. The manager Amy did not accommodate and made us pay for 2 more turkey sandwiches. We were then left with 2 sandwiches we could not eat. This is bad customer service. read more

My sandwich was tasty and made to my specifications (5 stars), but I was a little dismayed about the beverage situation. I asked for a cup of water with my order and instead of a cup, I was provided a thin snow cone wrapper. It would have been nice to have a structurally sound cup with a flat bottom that I could set down at the table while I eat. I would have even been content with one of those little paper cups they give you at the dentist to swish your mouth out. Getting up to take a shot of water every time I got thirsty wasn't very fun. Hopefully they will have regular water cups soon, and this was just a temporary option. read more

Jimmy John's - Water cup - Sandwiches Near Me - Long Beach, California

They took and hour and 6 minutes to mark my order as ready. I showed up at 5:36pm an hour and a half after ordering and they still hadn't made my food. The workers were standing around doing nothing. The young man who made my sandwich (after I asked where it was) was not even wearing his mask, he just had it around his neck not covering his nose or mouth. I should have took a picture and posted it to Twitter honestly. read more

Jimmy John's - Takes an hour to make one sandwich - Sandwiches Near Me - Long Beach, California

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