First time visit, we ordered from the app to ensure we got just what we ordered. Decided to order their special. Ham or turkey sandwich, chips, and a drink. We ordered both. Supposed to come with lettuce and tomato (Reg) neither sandwich had either. One sandwich ordered extra most things (cucumber, pickles, etc) and the other regular extras (nearly identical. Both came out with light everything. His was supposed to have hot peppers, didn't get them. Sandwiches looked identical. He asked for Dr. Pepper, I ordered sweet tea. We decided to eat there, no sweet tea and the tea they have in the container is HOT and melted my ice instantly and is weak. We asked for napkins. We got 3 tiny, thin napkins. Will NOT be back! Just leaving, the lids for the drinks you have to ask for. read more

I am not happy. I placed an online order for a spicy Italian unwich. I selected extra "Vito". The sandwich I received was 80% lettuce. I've ordered this exact same sandwich before from the Bulverde Rd location several times and never gotten such lousy service. I won't ever order from this location again. read more

Jimmy John's - Delis Near Me - Live Oak, Texas

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had a great experience at Jimmy John's. The sandwiches were super fresh, the bread was soft but still had the perfect crunch, and everything tasted really high quality. The service was fast just like they advertise, and my order was made exactly how I wanted it. It's definitely a go-to spot when you want something quick, filling, and consistently good. read more

I placed a to-go order at 5:09 pm, so I could pick up my food on the way to school. I have night class at 6, figured I'd walk in, get my food and go. Walked in at 5:29, they had not even started making the order. So I waited till it was done at 5:36(fast time when making it, too bad they waited till I showed up to start a to-go order), and had to rush to campus and eat my wrap very quickly. First time I have ever had that happen. Food was good, so 3/5 instead of the original 2/5 I was going to give. read more

Twice someone has taken my online order that was placed. Staff seemed unhappy and upset that they had to redo my order. The manager redid my order and it was incorrect. I don't normally complain about food service but when your on a 30 min lunch break, you get hangry. There wasn't a corporate number to call or I would. Customer Service need to improve. read more

*****Attention corporate per Adrian ****** If I could give no stars I would. I placed an order yesterday for my office 7 meals. I went to pick them up. None of them were labeled with our names, when asking the gentleman he stated they did not have time... ! Then they gave me a hot sprite, when I questioned it being hot Carol stated next time you have a big order tell them "Carol said you get 50% off". I left the store and realized they forgot my large ranch so I had to turn around. I went back inside and got it and Carol was being rude and very degrading to the gentleman trying to get my ranch. When I get back to the office, we have to try any figure out who's is who's. Everyone's sandwich was incorrect they clearly didn't read what was wanted and not wanted on the sandwiches & forgot one of our chips. I called now to speak with the manager. The gentleman whom answered started "he is busy " I stated I need to speak with him. Then Adrian came to the phone and I started to let him know what happened and he interrupted me mid sentence and stated I am very busy right now I will need to call you back. I couldn't believe he was telling me this. This is exactly why this location has horrible customer service. Adrian then started to leave a Yelp review because of the higher ups would see it and address it!!! Please beware of the horrible customer service at this location! read more

Definitely not freaky fast service. In an empty store I waited 40 min having ordered online for this single sandwich. I usually order ahead so I can just come pick it up but waited another ten or so in store.sandwiches are reliable however not as fast as they claim. read more

Jimmy John's - Menu with new wraps - Delis Near Me - Live Oak, Texas

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Jimmy John's what is this?? There's barely a pickle covering the sandwich.. was really looking forward to this. The worker that made this don't keep doing pickle sandwiches like this. I paid $10 for it to look like this. read more

Jimmy John's - Pickle sandwich - Delis Near Me - Live Oak, Texas

No sanitizers anywhere. Saw a coworker return from his break. He did not wash his hands or use sanitizer. He put on some gloves but he grabbed them with his unclean hands and only had one on for a bit while the other glove was in his unwashed hands. 3 workers Only the girl work her mask correctly One guy wore it under his chin Another guy did not have his nose covered There is no sink anywhere in site Not very sanitary at all read more

Always difficult to receive rewards credit. They always forget to ask or like today " Next Time " As a senior citizen, there might not be a Next time. read more

Gage and his associate is very helpful and when he sees me he knows what kind sandwich I'm going to order and very fast and accurate plus the daiquiri store next-door helps too read more

I usually really like Jimmy John's. My daughter and I were heading home from Round Rock and needed something to eat because it's usually quick and decent food. The guy that was checking us out, in between pushing the buttons on the screen, was picking his teeth with his fingers. I thought, well at least he's not making sandwiches. Shortly after we got our food, which for some reason took a lot longer than food at Jimmy John's does, I noticed that he had moved to making sandwiches. I hope that he washed his hands, luckily he was wearing gloves. The food itself was not of the quality that I usually expect from JJ. My sandwich had a giant glob of onion about halfway through that it wasn't supposed to have. I'm not sure if that just influenced my opinion, I really don't like raw onions, but the rest of the sandwich was just kind of meh and I didn't end up finishing it. While I usually recommend Jimmy Johns, I dont think I'll be coming back to this location. read more

Always clean and never too busy. It looks like they are supposed to be wearing mask but, some workers wear their mask under their chins. Otherwise a good fast experience. read more

Jimmy John's - My Birthday freebie, yay! - Delis Near Me - Live Oak, Texas

Waited in line for 20 mins and still got my order wrong, and on top of that they put 3 little slices of tomato and a heaping hand full of lettuce. read more

Walked in to dine but we were not sure what we wanted. Jacob explained the different type sandwiches available and best deals for the money. Place is clean and cool inside. Staff is friendly and quick service. Will definitely be back here and recommend to others as well. Thanks to Jacob the "Sandwich Consultant" and the rest of staff at this location. read more

Jimmy John's - Jimmy John's Live Oak Center - Delis Near Me - Live Oak, Texas

Absolutely the worst customer service! The last few times I have gone there it's like they hate seeing you come through the door! A young man/boy greeted you like his face would crack if he smiled or showed he was glad you came! Will never spend my money any place that can't greet you when you come through the door! Never will go there again! read more

Called in an order to be picked up. We ordered 6 sandwiches and was looking forward to eating fresh sandwiches. Unfortunately the bread was rock hard and not fresh at all. We were disappointed. Called the manager the next day to complain and he was willing to make it right. I will give them another chance and try them again. Hopefully the bread will be fresh this time. So we went and got our replacement order of sandwiches. True to his word, Matt the manager, replaced the sandwiches. The bread was very fresh and our food was delicious. Will definitely return. read more

I ordered sandwiches for delivery tonight because I was working. I received a notification that my order was out for delivery. I live 8 minutes from the store. 45 minutes after I received the 'out for delivery' notification, I called the store to see where my order was. I was told 'it's coming'. I received it over an hour after it was out for delivery. The sandwiches were soggy & not fresh. I'm super disappointed! read more

This is the slowest Jimmy John's of all time. I have been waiting almost 15 mins for my sandwich. Freaky fast?????

Don't bother doing curbside service. You check in and they don't even bring out your food! I waited for 10 minutes until I had to go inside and see my order just sitting there on the shelf and the workers were just talking. read more

Went to Jimmy Johns on 2 June on Pat Booker Rd the cashier Larissa was extremely rude, and had an attitude. She didn't listen to our order which in turn came out wrong then when we told her that was not what we ordered she got irritated with us for her mistake. Part of our order was still missing when we got it and again when we asked her for our side sauces we paid extra for she was rude and made us feel like we were inconveniencing her. As we sat there waiting for our order she was rude to every customer that walked in the door. read more

Warning on early ordering. I ordered my dinner 4 hours before requested delivery time. It appears that they make the sandwiches at the time of order and stick them in the fridge. I would hope they would make them right before delivery. I received ice box cold sandwiches. Sucks. #Disappointed read more

I checked times from Yelp, google and their app before heading over from home at 8pm... get there in 20min and before I can reach the door handle I see (3) employees giving me the signal they are closed. Sucks because with all the options from Jersey Mikes, Fire House, and Subway I prefer Jimmy John's. Must be the convenience until now. At this moment this location has lost my business. read more

I arrived 15-20 min early to pick up my order (20+ meals) and it was packaged neatly, ready to go. THANK YOU! Friendly, excellent customer service and they brought all food out to my car! read more

Jimmy John's - #12 Beach Club "UN-Wich" for all of the GF friends. First time trying it- pretty good. Pickle and BBQ chips were good too. - Delis Near Me - Live Oak, Texas

Let me tell you one thing I don't like and that's dirty people. Whenever you are making food and it's not from the same order change your gloves. The customer service was trash when I walked in. As I'm watching the food being made it's water dripping from the bottom of the bottle onto someone's sandwich. Y'all can keep that nasty need over there. read more

I have always heard great things but had never tried Jimmy John's. Disappointed. Ordered the #4, the turkey. Tasted sour, like something had been soaked in pickle juice, but not one of the listed ingredients. It would've been great as an 8 inch vegetarian sandwich, as there was a lot of lettuce and tomato, but four very small, thin slivers of turkey (equal to less than 2 small thin slices attempting to cover 8 inches). I took off some of the lettuce, cut the sandwich in a quarter and had a nice small finger sandwich, even though it was sour tasting. The bread was good (which is a positive since you have 8 inches of it with little else). Beautiful young woman behind the counter: never said a word, never smiled, looked as if she really disliked this job and her parents forced her to take it. I spent some time looking at the menu since I've never been there before and even made the comment, "I've never been here before ". Perhaps her silence and lack of enthusiasm over their food should have been my cue to turn around and go to the chicken place next door! read more

Jimmy John's - a jeep parked in front of a store - Delis Near Me - Live Oak, Texas

The manager doesn't listen to you. They get your order wrong and then they roll there eyes at you. They can't handle it when it gets busy. Very bad leadership in this restaurant. No customer service! ZERO! read more

I love Jimmy John's---service is always friendly. Sandwiches are made quick. Ingredients are plentiful and fresh. I always order the Pepe with baby sprouts, but recently found out they no longer carry baby sprouts due to some recall issue. Boohoo! I substituted cucumbers instead. Still delish! I might venture out & try the other sandwiches on the menu, but for now the PEPE is what brings me back. Love their bread too---it's what makes it better than other sandwich places! read more

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I absolutely love jimmy john's!! Main reason... the unwich! Though I love my carbs, I do mean... LOVE... I try to avoid the uneccesary bread option when a pleasant alternative is available. I can honestly say, for the first time, my fixings didn't slip out of the lettuce! That's a win! The reason for 4 stars.... the service was nothing to call home about, and have mercy the mayo!!! I took a bite of nothing but mayo and that unforgettable squish and mayo taste that took over my mouth... 4 stars this time Jimmy! read more

I've fallen in love with jimmy johns. The food is fresh and tastes great. The Beach club is my go to sandwich. Some of the branches are now slicing and adding pickles to the sand which which I like. I always have them hollow out my bread which gives me more space for the yummy stuff. read more

With my momma and her best friend. Decided to go have a healthy fun meal. She's never been here, I'm on a low carb diet. Oh how I miss the bread. The guy were sweet enough to sing happy birthday yo my momma friend. read more

This spot is losing its touch on the freaky fast part. More and more frequently I am having to wait longer and longer to be notified that my order is ready. 3 employees working, no other web orders waiting to be picked up and 1 person walked in right as I pulled up. I don't have this issue earlier in the day, maybe just a late shift issue?! read more

Jimmy John's - Not freaky fast... - Delis Near Me - Live Oak, Texas

This place couldn't be any quicker with your order. As soon and you start to order that are making your sandwich. The Italian nightclub unwich with hot peppers is amazing. You have to get get the peppers or the sandwich is just okay. I get the mayo in packets on the side to be sure my sandwich stays gluten free. read more

We are loyal to this restaurant and are regulars. Long hair in our sandwich today. Nasty. So disappointing

The sandwiches are good and the price is right. I also like how quick they make the sandwiches. BUT BEWARE: the cashier will not greet you and they just hand you your sandwich when it's ready so don't expect friendly service. That's really the only thing from keeping this place from getting 5*. read more

1 hour 17 minutes and was given 3-4 different excuses as to why it took so long. No discount offered or anything. Crap customer service and was told that this just happens sometimes. Definitely one to cross off the list. Save your time and money folks. read more

I drove all the way to Jimmy John's to buy me a sandwich, the young lady took my order took my money and then said sorry we can't take cash I drove all the way from Converse I've been going there for a long time I always paid cash and this time they said no, no cash I wont be going there anymore! read more

The new deli sandwiches are amazing and very fast service and well priced supper happy with my experience

Pros: Store was new and it was clean. Staff was friendly and helpful with menu selections Sandwich I had ( gargantuan ) was made perfectly and it tasted fantastic! Cons: hah.....there aren't any!! Bravo Jimmy Johns bravo!!!!!! Will I return to eat there again.....hell yeah!! read more

No matter what I alway get the veggie sub and it never disappoints! I've only been twice since Covid but the times I went everything was sanitary and well organized! read more