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Jimmy John's

3.1 (15 reviews)
InexpensiveSandwiches, Delis, Fast Food
Open • 11:00 am - 9:00 pm

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6 months ago

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9 months ago

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9 years ago

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4 years ago

I order on the mobile app & they're so fast at delivering. Awesome team! Very friendly, and sufficient service.

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5 years ago

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14 years ago

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7 years ago

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11 years ago

Called for delivery, food was delivered quickly, as ordered, great. Their salt and vinegar chips will make your eyes cross.

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9 years ago

Amazing freaky fast food!! Michael, the manager and staff go above and beyond with friendly service.

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12 years ago

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10 years ago

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Review Highlights - Jimmy John's

“Shout out to the crew that was working the evening of 01/25/2022.”

Mentioned in 2 reviews

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Jimmy John's - I am assuming this is paper.

Jimmy John's

2.5(8 reviews)
4.7 mi
•$

I'll start by saying I've had good luck contacting businesses via Facebook, but this location (now…read moreon Truman Blvd) hasn't been updated; just like this site. Jimmy John's Store #1250, Jefferson City, MO I don't leave reviews lightly, but I believe this one may help others avoid frustration, wasted time, and questionable food safety. Over the past few months, I've had repeated issues with Jimmy John's Store #1250--poor food quality, inconsistent portions, ordering problems, and a troubling lack of customer care. The most recent issue involved receiving a "Unwich" (lettuce wrap) that was so brown and wilted it should never have been served. The turkey portion was also laughably small--something no reasonable customer would find acceptable. (Photos retained.) I didn't rush to judgment. I used their official feedback form, with the best of intentions, twice. I also emailed their support email as directed. All I received were automated responses. After waiting patiently for two weeks. That's when it became clear the real problem was accountability. Via email, a representative told me to use the feedback form I tried and been ignored by twice. I turned to the website's live chat and was connected to Morgan. Who now said flatly: "You will have to contact the location directly!". When I asked for clarification and a corporate contact, she refused to respond, ignored my replies, and disconnected the chat. It felt deliberately dismissive and deeply unprofessional. Eventually, the local general manager sent a short email offering store credit. But by that point, it wasn't about a refund. It was about my intentions to support a local business; about principle, and the sheer effort it took to get any response at all. I'm writing this to help others understand: If something goes wrong with your order, you may be ignored, deflected, or treated rudely. I no longer have confidence that this location--or the Jimmy John's brand--takes customer concerns seriously. In good conscience, I cannot recommend this business.

I have ordered from the Truman site many times. They can't get an order right to save their lives…read more Missing straw, no napkins, no added mayonnaise or mustard, can't cut a sandwich in half, order not correct. This is not a cheap place to eat! Here was my surprise for lunch today. I think I will be ordering from some place else and save my $$$.

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Jimmy John's - sandwiches - Updated October 2026

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