Tried the new chicken and waffle sandwich and it did not disappoint!! Food was hot and made faster than I could get in to get it!

At most Chick-Fil-A's I am very impressed by the service, however, at the Jefferson City location, I am constantly let down. Time after time my order is messed up or there is something missing from my bag- a straw, sauces, etc. And it is almost NEVER speedy- dine in, take out, AND drive thru can be very slow even in non-peak hours. Many of the workers look like they could not care less about the customers and their needs. Chick-Fil-A is supposed to be top notch customer service, attentive and alert to needs, and this place is ruining Chick-Fil-A's reputation. I'm not sure if it's a management issue or a hiring issue, but it needs to be fixed immediately. read more

This review is for 'ALL' Raising Canes, not just Jefferson City. We are now 'post' covid....our economy is good. How about getting back to 'normal' sized chicken fingers, not 'baby' sized. I purchased the 4 Chk finger box...came to $13 something, if not a little more.....it equated to, maybe, 2 full sized chicken fingers....not right. It's highway robbery for us customers. Guess the only thing to do is not go back..I have gone once in a blue moon just to see if they have restored normalcy but have not. Disappointing! read more

As a teacher we love to stop at Chick-fil-A as they always comp the bus driver as they should. This location does not do that, or at least the most recent manager here doesn't allow that. Recommend large class groups stop at Culvers who will take care of the bus driver without question. read more

Not sure what has happened to this location but really awful service lately. People are still nice but you can't/don't get what you pay for/try to buy. Last app order ahead (earlier this week) they forgot to add someone's meal and we didn't notice until we got home and it was too late to go back. Tonight I ordered 4 shakes ahead in the app from the somewhat busy drive thru line, proceeded to spend 25 minutes in the drive thru while my lane did not move (weird), finally got to the speaker, confirmed my order had no changes, then was told they were "out of ice cream." When I requested she cancel my order of all ice cream-based items I was asked if I was sure I wanted to do that? I explained that I'd only ordered shakes, so it seemed necessary if they could not make shakes. Uhm, what? I pulled up the app and was able to cancel my order but buyer beware, don't waste your time. Typically you cannot order unavailable items in the app. Not sure what is up, but you come to CFA for the consistency in service and that is missing. I sat for another 5 minutes in the drive thru before I could escape--30 minutes and zero to show for it. I think I'll be skipping this CFA for the foreseeable future and would recommend you do the same. read more

This Chick-fil-A service is horrible and they closed 15 minutes early on April 14, 2024 while we were still in line don't go here.i went to McDonald's after and even the service was better there. read more

Walking in I didn't have to wait long as I was greeted and got my order done. The lady rang it up gave me my drinks and I sat down. The service was quick and my food was made right, the spicy deluxe was delicious and fresh. The dining space was clean and organized. read more

The food here is really good, I got a chicken sandwich a while ago I asked for no tomatoes no mayo but it was still on there, not to big of a deal, the employees are generally nice, sucks there not open on Sundays, the mac' n cheese was super good. read more

I ordered food 06/19/24 and it was a simple order. Got up to the window and they lost my food. They also completely messed up my order... never have I ever had such horrible service at chick-fil-a. Terribly disappointed in my service today. read more

The food was so good me and my friend loved the service was better than the any other Chick-fli-A we've been to.The ambiance was like I was with my family they were so kind to us. We will be coming back again soon. read more

I made a very simple order so I wouldn't end up waiting. I still ended up parked waiting for my food which was not fresh or hot. The drive thru is a nightmare read more

I love chick-fil-a and eat here all the time. I'm leaving this review to show how the first curbside pickup spot is labeled on top of one of the disabled parking spaces. This hinders equal access and encourages non-disabled people to park here. read more

Chick-fil-A - ows a parking lot with no parking signs - Fast Food Near Me - Jefferson City, Missouri

Normally, I am the BIGGEST Chik-fil-A fan, BUT this was horrible! The staff talked amongst themselves and barely paid attention to me. They also stood in a clump and talked about how bad the ice cream swirl was AND THEN PROCEEDED TO SERVE ME IT. On top of this, the food was cold and the place was DIRTY!!! read more

Like just about every other Chick-Fil-A that I've been to, this place is very clean and friendly. Did not have a long wait inside. Food was great. read more

Feel like waiting in a line to eat a sandwich that will only fill you up for a short while? This is your place! Good sandwiches but not worth the wait and chaos that this place is filled with, including the religious sidenotes. read more

This is the busiest location I've ever seen but the employees were fast and super friendly. All the tables and bathrooms were clean and our food came out hot and fast. There was a lady near us talking loud and arguing with someone on the phone which made a lot of us feel awkward. When my husband said she should go outside with her phone call she flipped him off and cursed. Luckily one of the managers took care of the situation, which restored my faith in humanity. read more

Biscuit maker is not working. Not a person but a machine. How can they not have biscuits? Hardee's might sell them some.

I love this location!! I come here frequently and have never had an issue and my food is always AMAZING.

Had a bad experience with the Chick-fil-a payment system charging me for a family of 4's order, through the drive thru. The cashier at the window was rude at the order window. She asked me for payment again & I said already paid. Instead of immediately getting a manager to figure it out, she told me my card must have declined & I needed to use a different one. I had to check my bank app to figure out they charged me over $41 for someone else's order. My order was less than $10. They let my food sit and get cold this whole entire time of going through to find their mistake & then waiting for them to fix it. I ended up having to go inside & the sandwich remade & it still wasn't that hot on the second time. No one at this company seems to see the issue with this experience because I was refunded, but it's a big issue to me because I almost got charged $50+for a chicken sandwhich & a medium drink. The manager did not apologize, just blamed everything off on "their system being glitchy." So done with Chick-fil-a & their mediocre food & rude staff. read more

Been a while since I came here. This establishment has a new owner. One of the changes: No more military discount. Military discount is not a right or privilege, it is a courtesy and at the discretion of the owner. read more

I go to this Chick-Fil-A VERY often and there is nothing I can complain about. I am served quickly, my food comes out almost instantly, everyone is smiling, and if I ask for four Chick-Fil-A sauces I get four of them without hesitation. great place, wish there was a Chick-Fil-A membership because I spend a lot of money here!!! read more

We are very disappointed in chic-fil-a. We stopped in for the usual great food and deals and found the internet advertisement lied! claim, Discount- each chic-fil-a resturant is independently owned and operated and the senior discount can vary by location. most locations provide a free small drink orcoffee with purchase or a 10% discount. I guess CHIC-FIL-A ( at least the jefferson city location) feels senior citizens deserve nothing with their purchase as they no longer give any breaks with purchase like they used to. From now on we will eat at culvers as they always offer seniors a 10% discount as well as free pup cups for your pumps with your purchase. PS. They no longer give our Vets any discounts either. How sad such a great chain has sunk so low. read more

This is a wonderful place! By far the best chicken it town! The workers are really nice and the food is great! Overall great place to get some food! Don't forget that they aren't open on Sundays! read more

Chick-fil-A - Fast Food Near Me - Jefferson City, Missouri

My absolute favorite place to grab a chicken sandwich! I also love their diet lemonade and I don't drink lemonade from anywhere but Chick-Fil-A! I also really like their waffle fries! It's a bit pricier than other fast food but it tastes good. They also have a nice play area for small children. Their staff are the most polite you'll find anywhere in Jefferson City! It's one of my favorite places to eat! read more

Food was good and hot. The problem was how slow counter service was. Wondering if they favor the drive thru to keep traffic moving. A lot of food flying out the window while I was told my food was on hold. read more

Like every single Chick-fil-A I've ever been to throughout this country, this location is excellent. They provided great, quick service, their staff was super friendly and the food was hot and good as always. The location was clean, including the restroom (they even have mouthwash in the restroom! Seriously!). Will be back. read more

These people are the goats. We had three complicated orders and they handled it to perfection. They gave us every sauce and I could have cried at how amazing they were. 10/10 read more

I think the food there is ok and it is not that close to where I live not saying do to personal information but I have ate there twice I like it but it's not like other places like woodys pub and grub or steak and shake and my favorite Wendy's but this is up to you to eat there.p.s I love Wendy's read more

Best fast food ever! Always fresh and hot! I love the chicken fillets and the berry parfait! A perfect meal for lunch!

I've eaten at Chick-fil-A a couple of times in the Jefferson City location and had good service. The food was pretty good. They offer 50% discount for Military service personnel and veterans. That's pretty awesome!!! read more

It's Chic fil a! Enough said! Clean great restaurant with fast friendly service. They are managing the Covid stuff best I've seen for a restaurant read more

My granddaughters love eating here. So glad they offer the curbside pick up. Just one mistake. I ordered the half cut sweet tea and got the totally unsweetened tea. Probably better for my waistline! read more

My Wife and I eat there regularly. Usually if there is a long line the wait isn't bad. I haven't been in at night for a while to see how it is at those hours. read more

It's a chicken sandwich. I just don't get what all the fuss is about. I'm not really a fan of fast food but this place is popular. ... I just can't figure out why. read more

The spicy chicken deluxe is my go to sandwich here. Juicy and surprisingly spicy! Customer service is top-notch, the fried chicken is fresh and delicious, and the prices are fair. Highly recommended! read more

Staff is amazing and gets guest service! Chicken is moist and tender and yet to be disappointed. Great food.

We love Chick-fil-A. Free breakfast on Thursday's and super awesome staff. Great place to take the kids when the weather isn't nice out. Play areas are always a plus. read more

Great food, incredible service and the owners are top notch!! Amazingly they have healthy options, even for kids! MUST visit!

The food was good, I was saddened to learn they corporation of chick-fil-A purchased this location back and they no longer honor veterans.

Absolutely delicious! The only thing that I don't really like is the grilled chicken but I think that's more of a preference than anything. Try their deluxe spicy chicken sandwich, it's amazing! The chicken is so juicy and flavorful, worth every penny. read more