Multiple visits and we usually enjoy the food. Occasionally they get part of an order wrong and…read moreare terrible to deal with for corrections.

It's a great place for chicken! It's not cheap but really good…read more I wish they put more chili sauce on the Rangoon chicken sandwich

5:00pm dinner rush. Drive through full of cars and not one person being helped. Finally we see one…read moreemployee get out of their car from a smoke break and then ONE cars order is taken before the very next car is told to wait and they'd be with them in a minute. Zero preparation. Zero urgency.

Have to give a little shout out to my Local Arby's as…read moreyesterday decided to go in, instead of the infamous Drive~thru....this place is Nice! Super clean and classic Indianola hot~air baloon decor; is a little over the top but done tastefully haha. The real reason is for the workers, making it happen to let me stare at the boards for awhile to make sure I'm getting the perfect amount of meat to curly~fry ratio...I even fessed up to not walking in to order for a while, or in the case of this location; never. GOT it figured out and I'm on my way with fabulously hot bunned sandwich goodness, large curly fries, and a handful of Arby's and Horsey sauce, food was great when I got it home and I did ring the bell for great service on the way out of the door!!

Tuesday night we didn't finish up with work until late, so my husband went to Burger King at 10:03…read morepm. He ordered a whopper and a chick club combo. We live three minutes away and the whopper was cold had things on it that it shouldn't the fries weren't just cold they had an extra layer of cold oil on them. The chicken club was cold. It was after 10 pm you would have thought at that time the food would have some heat. Not really made the way it is supposed to. Glad they have money for commercials !

The food is wonderful. The people at this location has good customer service skills. They smile…read moreand tell you to have a good day. I haven't been inside just the drive thru but I can tell they have have a good team here.

Awful service and mediocre food. Confusing order system, we asked for help was told to wait and…read morenever had anyone explain how the process is supposed to work.

The food is decent but overpriced. We came in with a party of 5. The only large tables were dirty…read moreor occupied. We sat at a booth for 4 and pulled up a spare chair. It was okay but a bit uncomfortable. Ordering was awkward. We ordered 2 root beer floats and 3 root beers. We received 3 floats and 2 root beers, annoying but not serious. We had an awkward interaction about the mixup but it ultimately went okay. Overall, the food was fine and the service was awkward. I don't plan to go back.

I've been to this location multiple times each time on a Saturday morning, foods been great every…read moretime, the store has been empty so service is very quick and the lobby is kept clean. Entire menu breakfast and lunch is available at all times

This is usually a pretty decent location and I usually go inside to raid the salsa bar while…read morewaiting for my order being put together... Today was the first time through the drive thru and all went smooth in getting ordered, sauce added~In and Out fast...But when unpacking at home problem #1 only five tacos in my six pack and a pound, doesn't sound like much but how do you not get Six in the bag¿ Problem #2 my ladies Chicken Taco salad had "2" ~ 3/4" Size cubes of chicken on it and it's not a very big salad, again how does that rationale happen? OH WELL luckily it did taste good, that's why they call it Fast Food...But the prices are not reflecting that trend...Try Harder Guy's. NO PICTURES REQUIRED haha...

Damn !!!! At a baseball tournament stumbled onto this place…read more Absolutely awesome the fried chicken top notch Home cooking made from scratch food Definitely coming back here!!!!

Normal cafe food. Service was great…read moreHometown gathering place Would return if wanting home cooking

We were trying to pay in cash and were told when we ordered it was $10.04. At the window they said…read moreit was $10.05 because they don't deal with pennies so it was rounded up. That should have been told to us when they originally told us the price. They then tried to hand me a caramel sundae when we actually ordered a medium caramel malt. The kid at the window looked at the screen and said the screen said the sundae. I said again that was not what I ordered. He closed the window & stood in front of it with his back to us but obviously he was saying something because the other 3 employees that were standing there were all looking at me. Someone else made the malt, he hastily haded it to me saying "and you have a wonderful & blessed day" slamming the window shut. Worse part is, we also watched them get the order wrong in the car in front of us. We go there at least once a week but have decided it isn't worth the headache and will not be back. This took place on 5/15/26 @ about 7:00pm.

We waited for about 30 minutes inside the indianola dairy queen didn't get noticed at all then we…read morewent up to the register stood there for 5 minutes no greetings at all. Horrible customer service.

Typical Taco Bell food, the service has improved dramatically, I do like the location, easy to get…read morein and out.

The Bell is Ringing a Little Differently Lately, Stepping…read moreup the Ordering Game to Get Your Taco On....Online App, InStore Keoske, or the Good Ol Drive~Thru. The App is a little Testy to get Started but once Your info is Wrapped Ordering is a click away; See What it's going to be; Eating, Customize, Bump up Orders, Pick your Taco Sauce's and When and How you pick it up.... I'm going in as my order was Pretty Big; Tacos, Nachos, Power Bowls too Boot, waited a few then a Tacoriffic Dude checked in on me and my Order....I still had to remind him I had a Baja Blast Mountain Dew and What Kind of SAUCE... Taco I want Hot & Fire Please. He gave me it All and a "Have a Tacoriffic Day" And I'm homebound with My Sweet Indulging Bag of goods Place is nice in Indianola, IA.

The food is really only "good" here when the upper management happens to be in the store. If you…read moreare lucky enough to come when this is happening it will be good. Any other day expect to never get assisted inside the store. They will pretend to not see you at the counter. at the front counter. They almost always forget to bring your cups out in the dining area with your food. If you customize you are almost guaranteed to not get it made correct. The soda machine is in the lobby, so they get a plus for that, but their Coca Cola has the syrup ratio so lean it tastes like crap. Just go through the drive thru if you decide to stop here or you will likely be aggravated by the time you leave.

I had a really disappointing experience at McDonald's. I waited a very long time for my food, and…read moreit seemed like a lot of other customers were waiting forever too. There were several people who were clearly frustrated and upset because they still hadn't received their orders. While I was waiting, the employees in the kitchen were also talking very loudly about things that probably shouldn't have been discussed in front of customers. Overall, the wait was much too long, the atmosphere was frustrating, and the experience could have been handled a lot better. I hope the restaurant works on improving its service and communication.