What started as a simple quest for a good meal ended in pure disappointment. We swung by this place…read moreon our way out of the city, opting for the drive-through because we were in a hurry. In hindsight, I really wish I had just kept driving. I wasn't sure what I wanted at first, so I asked for a recommendation, and the employee suggested the BBQ bacon burger. Let me tell you--this was one of the worst decisions I've ever made. The burger was so dry, it felt like I could slice through someone's hair with it. No amount of condiments could have saved it. The bacon was a joke--thin, tasteless, and entirely unappetizing. It didn't even add the smoky or crispy flavor you expect from bacon. The whole thing was just sad. Honestly, the picture in my head of what this burger should've been, compared to the reality I got, speaks a thousand words about the level of disappointment. The meal I envisioned was far from the dried-out, flavorless mess I was served. To make things worse, the employee who took our order was of no help at all. I tried asking for suggestions, hoping to salvage the meal with something better, but she didn't have any tips or helpful advice. I was left to figure it out on my own, and clearly, that didn't go well. I didn't get a chance to go inside the restaurant, so I can't speak to its cleanliness or atmosphere, but based on the drive-through experience, I'm not sure I want to know. After the meal, I found out how they cook their burgers, and trust me--knowing that only solidified my decision to never return. If you're ever in the area, I highly recommend skipping this place. You're better off grabbing something from anywhere else. I wouldn't recommend this spot to anyone, not even if you're desperate for a quick bite. Sometimes, pictures speak a thousand words, but in this case, my experience with this burger speaks volumes: dry, flavorless, and completely disappointing. Save yourself the frustration and avoid Arby's altogether.

Good service at the drive through window. Always yummy…read more Great Horsey sauce, of course

Traveling for business Tired and hangry…read moreJust wanted to order and eat I am from CT so I am jealous of you folks who take Culvers for granted. Best fast food burger in the US in my opinion. Service took a few minutes through the drive-through, but it was exactly as I ordered, hot and fresh, and they are simply trying to move the line along to give other people a chance to place their order. Ignore the three stars on this place. They are working hard to meet the demand that their restaurant attracts. Think about that.

I understand its a chain, but, I love the custard…read more C - Car side service, or drive through or dine in U - Utterly delicious chocolate custard -easy on the tummy. S - Something for the gluten free individual. T- Time, The food takes Time. A - Always had a good experience. R - Remember they cook it fresh. D - Delicious chicken strips or fish or burger. The inside is like the others in the chain. They will bring out the orders if you go take seat. Give the custard a try.

Typical Taco Bell food, the service has improved dramatically, I do like the location, easy to get…read morein and out.

The Bell is Ringing a Little Differently Lately, Stepping…read moreup the Ordering Game to Get Your Taco On....Online App, InStore Keoske, or the Good Ol Drive~Thru. The App is a little Testy to get Started but once Your info is Wrapped Ordering is a click away; See What it's going to be; Eating, Customize, Bump up Orders, Pick your Taco Sauce's and When and How you pick it up.... I'm going in as my order was Pretty Big; Tacos, Nachos, Power Bowls too Boot, waited a few then a Tacoriffic Dude checked in on me and my Order....I still had to remind him I had a Baja Blast Mountain Dew and What Kind of SAUCE... Taco I want Hot & Fire Please. He gave me it All and a "Have a Tacoriffic Day" And I'm homebound with My Sweet Indulging Bag of goods Place is nice in Indianola, IA.

This place is a rip off plain and simple. Talk about price gouging. Six tiny slivers of meat, green…read moretomatoes with a cup full of ice and a couple squirts of pop. $14

Same place, Different Location... Smells are free and were…read moreOK... Sandwiches are as predicted, Seriously delicious choices, Simple or Complex? I GO; SIMPLE~#5 Vito Giant; Soo Soft and Fresh... Scrumptious except Someone forgot to Slept the onions, So that person, Somebody me Sandwich Surgery!! Sweet!

We volunteered for special Olympics there and they make the best sandwiches definitely recommendread more

My sister and I came to visit my mother in Des Moines and we decided we wanted Jersey Mikes for…read moredinner. Tonight has been my worst experience by far at any food place I have ever been to. We placed our order through the app as of 5:16pm. It said it would be ready by 5:30pm. I know it takes longer to make gluten free sandwiches because they have to clean the grill so I did not arrive until 5:45pm to pick up my food. When I got there hardly any customers were in the store. 2 people were in line to order and 2 people were standing waiting for doordash. I ended up waiting a few moments before asking if my order was ready around 5:50pm. They checked and found it had not even been started yet and that it was quite a few tickets behind the others for the grill. I was told it would be about 10 minutes by the kid who was working the register. The kid then went to check if he had told me correct by the guy on the grill. The guy went to check my ticket and started laughing saying, "yeah good luck with that. It's got gluten free. Its gonna be awhile." He then proceeded to make 8 sandwiches and none of them were mine. I had doordash drivers and other online pickup customers come in after me who received there food before me. I watched the guy on the grill move tickets that were behind mine forward. Someone obviously made a conscious decision not to fill my order in a timely manner because of the gluten free sandwiches. At 6:05pm I watched the guy on the grill finally start cleaning the grill. By 6:10pm he started making 2 gluten free sandwiches. And did not pay attention to the fact that #65 was not supposed to have jalepenos and yet seem to have a ton of them on the sandwich. By 6:21pm all sandwiches were done. The manager (Jasmine) tried to hand a cookie off to me and another customer who had been waiting almost as long as me. But considering I cannot eat it nor does that make up for waiting nearly an hour from the time my food was supposed to be ready I did not want it. The manager seemed to have a chip on her shoulder and kept throwing hateful looks towards my mother and me after we would not accept her offer. She then went back behind the counter pulled out her phone, messed with it for a bit then pulled some vouchers out. She offered us 2 of them for our 3 sandwiches. My mother would have accepted it as is if there would have been an apology attached with it. There was not. She thought it was more reasonable to have 3 vouchers since our order was for 3 sandwiches and the manager disagreed. All sandwiches were put in the same bag. I specifically put special instructions on my order for the gluten free sandwiches to be put in a seperate bag. I have never had any trouble with this at any other store. The manager said, "We don't do that." I explained that I have asked at other stores and had no problem. I was then told by the manager "Well you don't have to come here. You can go to another store. And you can leave." I feel like this was a personal attack and discriminatory against me due to my food allergies and I do not appreciate it. I was not asking for anything special just for the considerations that I know are in place by this company. Jersey Mike's as a company has practices in place to accommodate customers with food allergies but this employee seems to have decided to not provide your typical great service because of it.

Cubano sandwich and half Mac and cheese. My sandwich was very very disappointing. Good flavor for…read morewhat I could taste but hardly anything besides bread in each and every bite. Mac and cheese was good as normal just a smaller portion than normal too.

Absolutely Amazing customer service, Fresh Bread and so quick I made it back to my car as I forgot…read moreabout the meter! No worries, They got me out with fresh food for lunch and I was absolutely blown away.

My daughter's soccer team ended up all meeting here after a game, so I think the staff was a but…read moreoverwhelmed. I had ordered our food online, and it was ready before the stated pick-up time. A couple of the employees seemed new, but they all remained calm and were able to get through each family's order in a fairly reasonable amount of time.

No customers in the place at 12:45 on a Saturday, the tables hadn't been cleaned, the soda counter…read morewas dirty and empty boxes stacked on a couple of tables. The meatball sandwich was a 4 out of 5, the pickle spear was old and uneatable. It will be sometime before I return.

Despite arriving close to close, the staff couldn't be more accommodating. And I'm glad they were…read morebecause they do diner food at an amazing level. My wife and I split the spice bag chicken and the boom boom burger, and both have my salivating thinking about them. Their potatoes were far better than your average side; there is no drop off between the fries and tots. Another bonus is that if you're not starving, you'll probably have enough leftovers to snack on at a later time.

I heard the Smashburger was great so I planned my trip across the country such that I could stop…read morefor lunch at Lachele's. It was a delicious burger! I wish I would've ordered a double smash burger, but I think that was just how hungry I was. loved the lacy edges and sesame bun with the shredded lettuce! I also ordered fries and they were pretty basic, but I love a french fry so that's not shade. I had my dogs with me so we went a couple blocks away to McHenry Park at 9th and Oak Park Ave and enjoyed a great view! The staff were helpful and the food came out quick