I visited on an extremely busy Sunday early afternoon, and they performed incredibly well, like a…read morewell-oiled machine! The store was clean and not chaotic, and the server (Register 1, 1PM) was an exceptional guy, smiling and pleasant despite his busy surroundings. I liked their food a lot, the service was prompt and courteous, and the entire experience was a good one.

Went through the drive-through while I had my entire family waiting at the hospital we got our…read moredrinks and they were all incorrect. We were missing three we finally got our food got back to the hospital and every single order was incomplete wrong and we were missing items, completely disappointed in their service.

Snotty employee very rude dont listen she didn't seem like she wanted to be there food was by far…read morebetter than her attitude ...

Very fresh, hot salted caramel chocolate chip cookie! See pics. Clean. Friendly staff. Family…read morefriendly and just off I35 on 13th Street this place is easily accessed from the interstate. Good prices. Quick service today. They also have drive through. And for a short time, they also have a venison sandwich for $7. Limit 2 per person until supply runs out. Plenty of parking. Marcydiner tantrum scale of 5/5-no screaming kids.

Idk how this happened, but when I ordered a normal Crispy Chicken Sandwich, and they gave me a…read moreSpicy patty on the sandwich, but with the same wrapper. Not upset about it, it's just not what I ordered. So I told one of the workers about it, and he was super nice about it. He went into the back and got me a new sandwich, but also let me keep the other one for free! Also the fries were good, the lemonade was good, and the milkshake was very good. I definitely reccomend.

I love Chickfi. Of course, I love it most on Sundays and can't give into those cravings but…read moreregardless, I still love it. When I was in college, they did a lot more facebook events or deals to get people in their door but Covid hit and they barely offer anything! I'm glad they are doing well despite the pandemic BUT c'mon it's a college town! Time to open up a little more & offer some promos to give back to all the dedicated customers that have been supporting you when your inside was closed the last 11 months. Let's spread that generosity around shall we?!? Their parking lot = the worst. HATE driving on Lincoln when cares are taking up a lane to go get their #1 meals with 1/2 lemonade and 1/2 iced tea buttttt it's annoying OK!! Another weird thing during covid: they absurd amount of workers they have outside. After you order in the drive thru, you talk to like 10 people before you get your meal who keep confirming your name...a bit much I'd say. Pro Tip: Download the app and starting earning rewards. It's a miss to not. Great plot on their end to get me in there more. I am fiercely loyal to chickfi nuggets and their sauce despite my few complaints so it still gets 4 stars.

Huge difference! Get the app-they have some good deals. This place is usually just a bit more…read moreexpensive than other sub places. I had a coupon, so today got a sandwich, the loaded potato soup and some garlic bread to dunk into the soup. The steak with carmelized onions was ok. This is the first time I've gotten potato soup that was anything but loaded. There are potato chunks, some bacon and the taste of cheese in it and it's thick. After getting this soup maybe 5+ times over the years, this is the first time I've actually gotten the "loaded" part and it's really good. I think it depends on the workers. Mix it up and scoop from the bottom. My previous entries about this soup essentially said "where's the loaded part?" Staff was very friendly. Place was clean. And today, I'm glad I got the soup.

I worked with the manager James, who had great customer service throughout our whole process of…read moreputting our catering order together. What a nice person and was very good about getting back me when I had questions. We had a large order catered and the attention to detail and the quality of the food was excellent! His staff had our order ready early and were helpful getting us loaded and in our way. This is the third year in a row I have used them for our retreat and will use Firehouses Subs again next year. The staff and manages made our experience from start to finish very positive!

Honestly, this location isn't the best. The inside was clean at least, but it smelled terrible for…read moresome reason. The service wasn't great either. One of the employees was helpful, but the rest were really rude and seemed to be inconvenienced by customers. Our order was correct, but it wasn't put together well and everything was soggy, as if it had been sitting for 30mins before we got it; that wasn't the case though. From the time we ordered to the time we received our food, it was no more than 10mins, so I don't know why it was soggy. We're not expecting 5 star quality (we know it's fast food) but at least a little better than what we got. I'd give the drive-thru a chance next time, or just online pick-up though. Hopefully it's better that way somehow? We're always willing to give a place a second chance, but we won't be dining in lol.

I spoke to the store manager, who told me I needed to leave because they were 15 minutes to…read moreclosing. She told me that they were already closing and she would not serve me. I asked if she was the manager she told me yes that she cannot serve me and that I needed to leave because I would not be served. They reused serve 10/10 DO NOT RECOMMEND

Yes, I know guac is extra…read more Standard Chipotle restaurant here in Ames. Of the chain burrito places in Ames, it's the best. I do, however, think there is a superior burrito place over on Lincoln Way in Campus Town, but I still love Chipotle. Clean and friendly environment with big portions. Their doors, however, are very heavy and clumsy.

I don't normally leave reviews, but our recent visit to the Chipotle in Ames deserves one--and not…read morein a good way. From start to finish, this was one of the worst fast-casual dining experiences I've had. First, the white rice was undercooked. Crunchy grains in a burrito bowl is not what anyone expects from a restaurant that supposedly prides itself on fresh, quality ingredients. To make matters worse, they had completely run out of flour tortillas. At a Mexican-style chain, that's beyond unacceptable. The portion sizes were skimpy. My wife had to specifically ask the server for more beans because the amount she was given was laughable. Paying full price for half-filled bowls isn't exactly a value. The dining area was filthy--tables left unwiped, floors sticky, and trash bins overflowing. It felt like nobody cared about keeping the place even minimally clean. Overall, this was not a great experience. Between the poorly prepared food, lack of basic ingredients, stingy portions, and unclean environment, this location really needs some serious management attention. We left disappointed and won't be in a hurry to come back. I will say that the staff was friendly.

I've been here before plenty of times. Some good some bad, mostly tolerable, sometimes…read moreunacceptable. I mostly use the app and pick up at counter, as I would never decide to eat in a place I find constantly dirty. The food, especially during college season can be very disappointing. Just ordered today (October 2025) and my "deluxe" mccrispy had 2 pieces of lettuce on it, with a dab of the sauce and tomatoes falling off. Chocolate milkshake that tastes like straight whip cream. I've order a Big Mac in the past that miraculously had no patties on it, and instead had triple the cheese. All of which I sat waiting for for 40 minutes. The staff, while usually non-existent, are atleast understanding. From the looks of it, a high turnover rate paired with the influx of some 35,000 hungry college kids has dramatically impacted the ability of this location to perform, though other McDonalds in Ames, I've had a much better experience with food and service wise. Consensus: don't eat here, atleast during classes, eat at the other McDonald's if you're forced to eat a Big Mac.

45 minute drive thru. 45 goddamn minutes…read more 45 goddamn motherfucking minutes. Never going back; to any McDonalds. Not luvin' it. Why would I wait that long? Masochism? Morbid curiosity after the 20 minute mark? I don't know, but I did, so now, you won't have to: Stay away from McDonalds; go to Culver's or Wendy's.

I came in here to try the new Mike's Hot Italian. It's a sub with chopped meats grilled and then…read moremelty cheese applied. Omdog. So good. I get the rosemary parm bread for every sub I get(it definitely adds Italian flavor to any sub one gets). The flavors are bursting in this sandwich. I do not get the spicy topping that comes with the sandwich. I don't tolerate spice well. Friendly staff, clean place, lot parking. Average prices. Do remember that the meat here is freshly sliced and that makes for a better, fresher tasting sandwich. This place has been busy almost all the time. Get their app and save towards free subs. CyHawkApproved.

Shout out to the two people working today that were super busy with walk-in and mobile orders but…read morestill made me feel welcome. Awesome service and awesome sandwich! You rocked it!

A couple days ago, I drove through here and a second mobile order had been cancelled by…read morePandaExpress, I didn't know, until I was here. Lexi and Anna tried to help me out. They were so kind and helpful. I ended up getting it sorted out, but those two were a big part of the 5 star rating. Food was hot and fresh. Love the mobile ordering-it works out really well. Clean. Typical prices. Drive through is awesome. Lot parking. CyHawkApproved.

This is definitely a great location! Fast and friendly service and our order has never been wrong…read more As usual, the food was delicious too. The inside is kept clean as well.

TLDR: classic sandwich shop…read more Fresh cut meats and cheeses make for excellent sandwiches at a wonderful value. I've been going here for decades and it's like putting on your favorite sweatshirt. If I worked in the area this would definitely be a lunch time staple!

The only time I don't like this place is when it's busy. I visit almost every time I am in Ames…read more Sandwiches are hand made to order, one by one, by the owner a guy who obviously appreciates the art of a good sandwich. Getting stuck in line behind a guy placing an order for the office is going to put a dent in your day. That said, my roasted turkey sandwich on rye was delish! Sweet and juicy turkey breast, sliced and piled high with my choice of cheese and fixings. Paired with a bag of chips and a "pop" from the soda fountain, it was a perfect lunch. Show up after 1:00 and you might find a shorter line. Just don't get stuck behind "that guy".