Found myself without my washer and dryer and this place was clutch. Helpful staff, clean and quick…read more Easy to use machines and I felt safe unlike some sketchier places.

Had to make an unexpected trip and ran out of clean clothes. Found this laundromat and went there…read morewith a bit of hesitation. However, what I found was an amazing customer service, very clean washers and dryers, very clean facilities and everything I needed to get my clothes washed. The attendant on duty was exceptionally helpful and went over an above my expectations. I will use them again if ever in town and need a laundromat.

I own several short-term rental properties in Montgomery and the surrounding areas. Occasionally,…read moreunexpected events occur--like cleaners getting sick or emergencies--requiring me to step in and manage the turnover myself. I can always rely on this location. The staff is friendly, most of the machines are in good working order, and I can complete the process in under an hour.

This is the nicest laundromat in the whole city. It's spacious and clean and there are are helpful…read moreattendants around when you need them. There is a clean bathroom on site and multiple TVs to watch while you wait for your clothes. They also have a laundry service where you can just drop off your clothes and they will wash, dry & fold them. Pro-tip...do your laundry here and then go down the street and reward yourself with a cupcake from Jozetti's Cupcakes

I just ran up there to dry some clothes like, I previously had two weeks ago. The Chinese guy told…read moremy husband that we would have to wash and dry to be able to dry clothes and they are reserved for that. Smdh not a good place

I use their drop off service takes 2-3 hours then you can pick your clothes up folded and bagged…read morefor you. They charge by the pound I've done my laundry here pretty much there's always a washer and dryer available to use. They have a TV on always and the store has good area flow.

New machines and quick alternative to washing bulk loads. Max time spent there for 100 lbs of…read moreclothes was a little over an hour.

A hose popped off a washer and was spraying water all over the place. Machines had an odor. The…read moremachines were way over priced compared to other laundry mats.

Washer did not work well at all ! Left laundry soap all over my clothes ! Did not spin all the…read morewater out of my clothes. The laundromat itself is filthy! Not happy at all!! Can't call the number listed to complain!! Don't waste your money!!!

Very clean and well equipped with a quality tv and ample seating for viewing. In our travels have…read morebeen in much worse and not many better.

If you want great service by friendly staff and quality dry cleaning; you are in the right place…read more I have been coming here for the past four years and have never been disappointed.

These sweet ladies helped me get my daughters cheer jacket cleaned that had been washed with red…read moreclothing. I would trust them with all of my dry cleaning!!

The staff is so willing to help with all of your needs,that's what makes customers want to return…read more And the place is very well kept,thanks Jim Massey laundry.

I had a great experience yesterday at the laundromat on McGhee rd. I was upset because i had an…read moreissue with my washer. Thanks to your employee Debra my bad experience was corrected and I was put at ease. Debra was personable, courteous, efficient, proficient, and VERY professional. She epitomizes customer service. As long as she is working there, this is the ONLY laundromat I will use. Thank you very much Debra.

I'm in town for 2 weeks straight for work, so I needed to hit up a laundromat in the area. Couldn't…read morefind a single review on the entire Internet for a laundromat in Montgomery, so I went to this one based on location. Everything went well -- the machines worked fine and things came out sparkling clean. A pretty unfriendly employee spoiled the fun a bit, but what can you do.

This one star is for the newbie who apparently just started. She is in the wrong career. Surly,…read morerude, has trouble counting money. Certainly not customer oriented. On the other hand, Holly gets 5 stars all the way.

How horrible is it to tell a customer that paid for express service to come pick up next day…read moreanytime after 6 pm and they close at 6pm. Im only here TDY but if you're going to charge $5 for a express service you should at the very least tell your customers know that IF they dont show up exactly at 6pm they will still have to wait until the next day. Worst experience from a cleaners ever! If you are TDY here go else where... Over priced and horrible service

I been coming here for yrs they ruined two of my uniform pants told me to bring them in it's been 5…read moreDays I called want answer my call. Still trying to contact them want go back I got to buy new paints my self. They need to call me soon.

People please read all these bad reviews before taking your clothing to this company! I wish I…read morewould have read the reviews first. This was my 2nd time returning my clothing to Jim Massey Cleaners. The initial first time and a redo service. All garments came back with a very pungent odor and the same stains, and under arms were not cleaned. The 2nd time ... same way. I first spoke with the Sturbridge manager, Cynthia about the issue and then spoke to Ashley, the District Manager .... I was told I could redo the clothes free of charge. So, I decided to bring them back hoping for better results. Ashley agreed would be ok. I got to the location and the clerk was unaware I was coming or had a clothing issue. No one informed her ...I returned them on Wednesday near closing of business and received them back this Friday. I received a text earlier that the garments were ready for pickup but when I got to location, all of garments were not back ... some remain not returned. I was told to check back after 4:00 pm that's when the truck usually comes in. No courtesy call that the other garments were now back, I had to call to confirm. I picked them up all together as the clerk suggested. However, I was Disappointed again to find that my garments still have the same horrific smell, stains, under arms not cleaned and this time they were lightly damped. I sent an email to Jim Massey company and the district manager. . Never heard anything from owner of Jim Massey ... I had to reach out to him today again, then recd a call back. And District Manager never returned my call or replied back to the email she received. 3 weeks ago this issue begin and owner never made contact until today 3 weeks later, after I called again... I had called multiple times to reach him and corporate staff and was ignored. When I finally spoke with him he was rude and unprofessional! He clearly is not into customer satisfaction or cleaning clothes as advertised . Please people ... Take your clothes to a cleaner that cares and values you as a customer!